4. Alignment and Troubleshooting
Service Manual
SCX-483x/5x3x series
4-36
Samsung Electronics
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Code
C1-1110 / C1-1120
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Error message
Prepare new cartridge / Replace new cartridge
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Symptom / Cause
The remaining toner cartridge is less than 10%
The toner cartridge is at the end of its life.
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Troubleshooting method
1. Print the supply information report. (Menu > System Setupr > Report > Supplies Info.)
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Z
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Code
C1-1410
C1-1411
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Error message
Install toner cartridge.
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Symptom / Cause
The toner cartridge is not installed.
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Troubleshooting method
1. Turn the machine off then on.
2. Remove the toner cartridge.
Thoroughly roll the cartridge ve or six times to distribute the toner evenly inside the cartridge.
And reinstall the toner cartridge.