4. Alignment and Troubleshooting
4-37
Samsung Electronics
Service Manual
SCX-483x/5x3x series
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Code
C1-1512
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Error message
Not Compatible Toner cartridge.
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Symptom / Cause
Toner cartridge is not compatible.
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Troubleshooting method
1. Print the supply information report. Check information of the toner cartridge.
2. If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
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Code
H1-1210
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Error message
Paper jam in Tray2.
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Symptom / Cause
A paper jam was detected in the feed area of the tray2.
1. Paper was inserted abnormally or was not loaded in the cassette properly.
2. Pick Up unit has a problem.
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Troubleshooting method
1. Open the Tray2 and remove the jammed paper.
2. If there is any defective part in the pick up unit, replace it.
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Code
H1-1222
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Error message
Pulled Out Tray2 Cassette
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Symptom / Cause
The option tray is not inserted perfectly.
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Troubleshooting method
1. Remove and re-install the option tray.