4. Alignment and Troubleshooting
Service Manual
SCX-483x/5x3x series
4-38
Samsung Electronics
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Code
H1-1252
M1-5212
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Error message
Paper is empty in Tray2.
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Symptom / Cause
Paper is empty in Tray2. The status LED is red.
1. There is no paper in the tray2.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
4. Main Board is defective.
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Troubleshooting method
1. Load the paper in the tray2.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
4. If the problem persists, replace the Main Board.
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Code
M1-1010
M1-1110
M1-1210
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Error message
Paper Jam in Tray1.
Paper Jam in Tray1.
Paper Jam in Tray2.
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Symptom / Cause
The jammed paper has occurred in the tray1,2
1. Pick-Up or Torque Limiter Roller is contaminated or worn out.
2. There is some obstacles in the paper path.
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Troubleshooting method
1. Clear the jammed paper (refer to 4.1.3.2). If the problem persists, check the following.
2. While pushing the Paper Empty Sensor, send the printing data.
Check if the pick up roller is rotating normally.
3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor).
The feed roller should be especially checked.
4. Print out the Supplies Information. Check the Tray 1,2 Roller Life and Tray1,2 Torque Limiter Life.
If the life came to the end, replace the relative roller.
