4. Alignment and Troubleshooting
4-39
Samsung Electronics
Service Manual
SCX-483x/5x3x series
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Code
M1-1610
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Error message
Paper Jam in MP tray.
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Symptom / Cause
The jammed paper has occurred in the MP tray.
1. MP Pick-Up or MP Torque Limiter Roller is contaminated or worn out.
2. There is some obstacles in the paper path.
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Troubleshooting method
1. Clear the jammed paper. If the problem persists, check the following.
2. While pushing the Paper Empty Sensor, send the printing data.
Check if the pick up roller is rotating normally.
3. Check if there is any obstacles in the paper path (from Pick-Up to Feed Sensor).
The feed roller should be especially checked.
4. Print out the Supplies Information. Check the MP Tray Roller Life and MP Tray Torque Limiter Life.
If the life came to the end, replace the relative roller or MP Unit.
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Code
M1-2210
M1-3221
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Error message
Tray2 Door Open. Close it.
Not installed tray2.
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Symptom / Cause
The option tray is not inserted perfectly.
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Troubleshooting method
Remove and re-install the option tray.
