4. Alignment and Troubleshooting
Service Manual
SCX-483x/5x3x series
4-46
Samsung Electronics
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Code
S6-3123
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Error message
Network Problem: IP Con ict.
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Symptom / Cause
Network has some problem.
- IP address con icts with that of other system.
- Communication error
- There is no response when checking the ping test.
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Troubleshooting method
Change the machine’s IP address.
- Set-up the IP address in this order, Network -> TCP/IP (IPv4) -> STATIC.
- In case of DHCP or Bootp, reboot the machine to receive a new IP address.
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Code
S3-3121
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Error message
Scanner Locked.
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Symptom / Cause
Scanner lock error has occurred. CIS does not move.
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Troubleshooting method
1. Check if the CIS unit is moving when power on.
2. Check if the at cable is connected to the CIS unit properly. Re-connect or replace the cable.
3. If the CIS is defective, replace it.
4. Check if there is any defective part in the scanner unit. (Gear, Belt, Motor etc.)
5. If the problem persists, replace the main board.
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Code
S4-2111
S4-2112
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Error message
Memory Full. Remove Job.
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Symptom / Cause
The fax memory is almost full.
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Troubleshooting method
Print or remove the received fax job in Secure Recieve.
