4. Alignment and Troubleshooting
Service Manual
SCX-483x/5x3x series
4-50
Samsung Electronics
●
Code
U3-3113
U3-3114
U3-3213
U3-3313
U3-3314
●
Error message
Document jam. Remove jam.
●
Symptom / Cause
A document jam was detected in ADF/DADF unit.
●
Troubleshooting method
1. Remove the jammed paper.
2. If the problem persists, turn the machine off then on.
3. Open the ADF/DADF COVER-OPEN. Check if the roller in pick up unit is worn out or contaminated.
Replace the pick up unit.
4. If the document jam occurs continually, check the following.
a. Check if the ADF/DADF drive unit is working normally.
b. Check if the connection between ADF/DADF and scanner is OK.
●
Code
U3-4110
●
Error message
Door of scanner is open.
●
Symptom / Cause
Scanner door is not closed correctly.
●
Troubleshooting method
Close the scanner door.