Solving Problems
108
“No service,” “Network failure” or “Not
done” is displayed
• The network connection was lost. You may be in a
weak signal area (in a tunnel or surrounded by
buildings). Move and try again.
• You are trying to access an option for which you
have not taken out a subscription with your
service provider. Contact the service provider for
further details.
You have entered a number but it was
not dialled
• Have you pressed the
key?
• Are you accessing the right cellular network?
• You may have set an outgoing call barring option.
Your correspondent cannot reach you
• Is your phone switched on (the
key pressed
for more than one second)?
• Are you accessing the right cellular network?
• You may have set an incoming call barring option.
Your correspondent cannot hear you
speaking
• Have you switched off the microphone?
• Are you holding the phone close enough to your
mouth? The microphone is located at the bottom
of the phone.
Solving Problems
109
The phone starts beeping and
“**Warning** Low Battery” flashes in
the display
• The battery is insufficiently charged. Replace the
battery and recharge it.
The audio quality of the call is poor
• Check the signal strength indicator in the display
(
); the number of bars indicates the signal
strength from strong (
) to weak ( ).
• Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialled when you recall a
phonebook entry
• Check that the numbers have been stored
correctly, by using the Phonebook Search feature.
• Re-store the number, if necessary.
If the above guidelines do not enable you to
solve the problem, take a note of:
• The model and serial numbers of your phone
• Your warranty details
• A clear description of the problem
Then contact your local dealer or Samsung after-
sales service.
