120
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
•
You can resolve the error with the guideline from the computers’s
Printing Status program window (see "Using Samsung Printer Status" on
page 293).
•
If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
•
When you call for service, provide the service representative with the
contents of display message.
•
Some messages may not appear on the display depending on the model
or optional goods
•
[error number] indicates the error number.
•
[tray type] indicates the tray number.
•
[media type] indicates the media type.
•
[media size] indicates the media size.
•
[unit type] indicates the unit type.
8
Paper Jam-related messages
Message
Meaning
Suggested solutions
•
Original paper jam
inside of scanner.
Remove jam
The loaded original
document has
jammed in
document feeder.
Clear the jam (see "Clearing
original document jams" on
page 111).
•
Paper Jam in tray 1
Paper has jammed
in the tray.
Clear the jam (see "In tray1" on
page 100).
•
Paper Jam in tray 2
Paper has jammed
in the optional tray.
Clear the jam (see "In optional
tray" on page 101).
•
Paper Jam in MP tray
Paper has jammed
in the multi-
purpose tray.
Clear the jam (see "In the multi-
purpose (or manual feeder)
tray" on page 103).
•
Jam inside machine
Paper has jammed
in inside the
machine.
Clear the jam (see "Inside the
machine" on page 105).
•
Jam inside of duplex
Paper has jammed
in inside the duplex.
Clear the jam (see "In the
duplex unit area" on page 110).
•
Jam in exit area
Paper has jammed
in the paper exit
area.
Clear the jam (see "In the exit
area" on page 108).
Summary of Contents for SL-M3870FW
Page 79: ...Redistributing toner 79 3 Maintenance 4 M3370 M3870 M4070 series...
Page 80: ...Redistributing toner 80 3 Maintenance 5 M3375 M3875 M4075 series...
Page 88: ...Installing accessories 88 3 Maintenance 2 1 1 2...
Page 93: ...Cleaning the machine 93 3 Maintenance 1...
Page 146: ...Regulatory information 146 5 Appendix 27 China only...
