Printing quality problems
317
6. Troubleshooting
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality.
•
Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
•
Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 91).
Solid color or black pages
•
The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 81).
•
The machine may require repairing. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for SL-M3870FW
Page 79: ...Redistributing toner 79 3 Maintenance 4 M3370 M3870 M4070 series...
Page 80: ...Redistributing toner 80 3 Maintenance 5 M3375 M3875 M4075 series...
Page 88: ...Installing accessories 88 3 Maintenance 2 1 1 2...
Page 93: ...Cleaning the machine 93 3 Maintenance 1...
Page 146: ...Regulatory information 146 5 Appendix 27 China only...