Samsung SL-X7600GX Service Manual Download

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4. Troubleshooting

4.6.1. 11–2Txx (Paper mismatch error)

Error Code

Error Message

Troubleshooting Page

11-2T01

Load tray with [Letter], [Plain] paper

P.4–73

11-2T11

Load tray 1 with [Letter], [Plain] paper

P.4–73

11-2T21

Load tray 2 with [Letter], [Plain] paper

P.4–73

11-2T31

Load tray 3 with [Letter], [Plain] paper

P.4–73

11-2T41

Load tray 4 with [Letter], [Plain] paper

P.4–73

11-2T51

Load tray 5 with [Letter], [Plain] paper

P.4–73

11-2T61

Load MP with [Letter], [Plain] paper

P.4–73

► Error Code

11-2T01

11-2T11

11-2T21

11-2T31

11-2T41

11-2T51

11-2T61

► Error message

Load tray with [Letter], [Plain] paper

Load tray 1 with [Letter], [Plain] paper

Load tray 2 with [Letter], [Plain] paper

Load tray 3 with [Letter], [Plain] paper

Load tray 4 with [Letter], [Plain] paper

Load tray 5 with [Letter], [Plain] paper

Load MP with [Letter], [Plain] paper

► Symptom

Paper in tray is not matched to the machine paper setting.

► Troubleshooting method

1) Check and change the paper setting of the corresponding tray properly.

4-73

Summary of Contents for SL-X7600GX

Page 1: ...X X7400LX Ver 1 05 SERVICEMANUAL A3 Color Copier Contents 1 Precautions 2 Product Specifications and Description 3 Disassembly and Reassembly 4 Troubleshooting 5 Connection Diagram 6 Reference Information Refer to the service manual in the GSPN see the rear cover for more information ...

Page 2: ...2 7 2 2 5 Fax specification 2 8 2 2 6 Paper Handling specification 2 10 2 2 7 Network and Software specification 2 13 2 2 8 Supplies 2 16 2 2 9 Maintenance Parts 2 17 2 2 10 Option 2 19 2 3 Machine External View 2 24 2 4 Feeding System 2 28 2 4 1 Feeding System Overview 2 28 2 4 2 Main Components and functions 2 29 2 4 3 Cassette Tray 2 33 2 4 4 Pick Up Unit 2 34 2 4 5 Registration Unit 2 35 2 4 6...

Page 3: ...Drive 2 61 2 8 5 Regi Drive 2 62 2 8 6 Fuser Release _Exit Drive 2 63 2 8 7 Toner Supply_Reservoir Drive 2 64 2 8 8 CST Lock Drive 2 65 2 8 9 Engage T1 Drive 2 66 2 8 10 WTB Drive 2 67 2 9 Scanner System 2 68 2 9 1 Scanner System Overview 2 68 2 9 2 Scanning System Components 2 71 2 9 3 Caution for moving the scanner 2 77 2 10 Dual Scan Document Feeder DSDF for LX model 2 78 2 10 1 DSDF overview 2...

Page 4: ...16 2 12 8 Fuser PBA 2 116 2 12 9 Waste Sensor PBA 2 116 2 12 10 Paper Size sensor PBA 2 117 2 12 11 OPE Unit 2 118 2 12 12 DSDF PBA 2 119 2 12 13 Scan Joint PBA 2 120 2 12 14 CCDM PBA 2 121 2 12 15 WLED IF PBA 2 122 2 12 16 WLED PBA 2 122 2 13 Double Cassette Feeder DCF Unit 2 123 2 14 High Capacity Feeder HCF Unit 2 129 2 15 High Capacity Feeder Side Unit Large Cassette Tray Unit 2 134 3 Disassem...

Page 5: ...3 3 3 HVPS board 3 24 3 3 4 Temperature_Humidity Sensor 3 25 3 3 5 LSU 3 26 3 3 6 OPE Unit 3 27 3 3 7 Main board 3 28 3 3 8 Toner Supply Drive Unit 3 29 3 3 9 SMPS board 3 30 3 3 9 1 SMPS board 1 3 30 3 3 9 2 SMPS board 2 3 31 3 3 9 3 SMPS board 3 3 32 3 3 10 FDB Fuser Drive Board 3 33 3 3 11 SMPS Fan 3 34 3 3 12 Main Drive Unit 3 34 3 3 13 Inductor Unit 3 34 3 3 14 Auto Closing Unit 3 36 3 3 15 P...

Page 6: ...3 3 32 Exit Unit 3 58 3 3 32 1 Return sensor 3 60 3 3 32 2 Duplex 1 sensor 3 60 3 3 32 3 Exit 1 Bin Full sensor 3 61 3 3 32 4 Exit Gate Solenoid 3 61 3 3 33 DSDF Unit for LX model 3 62 3 3 33 1 DSDF PBA 3 63 3 3 33 2 DSDF main motor 3 64 3 3 33 3 DSDF paper length sensor 3 65 3 3 34 DSDF Unit for GX model 3 67 3 3 34 1 DSDF PBA 3 68 3 3 34 2 DSDF Stacker Sensor 3 69 3 3 35 Scanner Unit Platen Unit...

Page 7: ...ome screen 4 4 4 1 1 4 Notification Bar 4 6 4 2 Understanding the LEDs 4 7 4 3 Updating Firmware 4 8 4 3 1 Updating from the Printer Control Panel 4 8 4 3 2 Updating from the Network 4 9 4 4 JAM removal 4 12 4 4 1 Clearing original document jams 4 12 4 4 2 Clearing paper jams 4 15 4 5 Service Mode Tech Mode 4 20 4 5 1 Entering the Service Mode 4 20 4 5 2 Service Mode Menu Tree 4 21 4 5 3 Informati...

Page 8: ...6 11 Hibernation 4 69 4 5 6 12 Paper Low Warning Message 4 69 4 5 6 13 Part Replacement Alert 4 69 4 5 6 14 FDI 4 69 4 5 6 15 EIUL End of Image Unit Life 4 69 4 5 6 16 SFE Special Feature Enablement 4 70 4 5 6 17 Dealer ID 4 71 4 5 6 18 Envelope Rotate 4 71 4 6 Error Code and Troubleshooting 4 72 4 6 1 11 2Txx Paper mismatch error 4 73 4 6 2 61 1xxx System Error 4 74 4 6 3 A1 xxxx Motor error 4 75...

Page 9: ...ntal periodic Light Dark Band or Dot 4 221 4 7 5 Foggy Image 4 222 4 7 6 Light Image 4 223 4 7 7 Blurred Image 4 224 4 7 8 Incorrect color registration 4 225 4 7 9 Uneven pitch and jitter image 4 226 4 7 10 Skewed image 4 227 4 7 11 Blank copy 4 228 4 7 12 Poor fusing performance 4 229 4 7 13 Stain on the paper back side 4 230 4 7 14 Setting Standard Tone 4 231 4 7 15 Duplex Blur_White Spot_Blur o...

Page 10: ...onnection Diagram OPC_WTB_CST Lock 5 5 5 6 Connection Diagram HVPS_SMPS_FDB 5 6 6 Reference Information 6 1 6 1 Tools for Troubleshooting 6 1 6 2 Glossary 6 3 6 3 Model Name and Code 6 9 6 4 Document Revision List 6 10 ix Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 11: ...equirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or p...

Page 12: ...product this can cause electric shock Do not allow paper clips pins or other foreign objects to fall into the product these could cause a short circuit leading to an electric shock or fire hazard 5 Never touch the plugs on either end of the power cable with wet hands this can cause electric shock When servicing the product remove the power plug from the wall socket 6 Use caution when inserting or ...

Page 13: ...ition the machine near a humidifier or in front of an air conditioner Moisture and dust built up inside the machine can lead to overheating and cause a fire or cause parts to rust 11 Do not position the product in direct sunlight This will cause the temperature inside the product to rise possibly leading to the product failing to work properly and in extreme conditions could lead to a fire 12 Do n...

Page 14: ...ns 1 Replace parts carefully and always use Samsung parts Take care to note the exact location of parts and also cable routing before dismantling any part of the machine Ensure all parts and cables are replaced correctly Please carry out the following procedures before dismantling the product or replacing any parts 2 Ensure that power is disconnected before servicing or replacing any electrical pa...

Page 15: ...n get harm 3 When you move the printer use safe lifting and handling techniques This printer is heavy Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely Ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip or fall ...

Page 16: ...ity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ES...

Page 17: ...n A3 X7500 series Up to 50 50 ppm in A4 Letter Up to 26 ppm in A3 X7400 series Up to 40 40 ppm in A4 Letter Up to 21 ppm in A3 Processor Quad Core 1 5GHz Memory 6GB 2GB for Android OS Document Feeder DSDF Dual Scan Document Feeder DSDF H Model X7600GX X7500GX X7400GX DSDF L Model X7600LX X7500LX X7400LX LCD 10 1 inch Touch Color LCD Copyright 1995 2013 SAMSUNG All rights reserved 2 1 ...

Page 18: ...0 100 1G Base TX Additional Wired LAN Support Yes Optional Interface Wireless LAN NFC Optional IEEE 802 11b g n NFC Active Type Optional IEEE 802 11b g n ac BLE NFC Active Type from Power off power on to ready 23 sec Warmup Time from sleep 12 sec Ready Less than 30W Normal operation Less than 900W Max Peak Less than 1300W Sleep Low Power Mode Less than 2 0W Power Consumption TEC Default mode X7600...

Page 19: ...7600 series Tray 1 Less than 61 dB A Multi purpose tray Optional trays Less than 64 dB A X7500 series Tray 1 Less than 61 dB A Multi purpose tray Optional trays Less than 63 dB A X7400 series Tray 1 Less than 60 dB A Multi purpose tray Optional trays Less than 62 dB A Acoustic Noise Level Sound Power Pressure Ready mode 30 dB A Dimension W x D x H Set without stand X7600GX X7500GX X7400GX 585 x 67...

Page 20: ...implex to Duplex X7600 series Up to 60 ipm in A4 60 ipm in Letter Up to 31 ipm in A3 31 ipm in 11x17 X7500 series Up to 50 ipm in A4 50 ipm in Letter Up to 26 ipm in A3 26 ipm in 11x17 X7400 series Up to 40 ipm in A4 40 ipm in Letter Up to 21 ipm in A3 21 ipm in 11x17 From Ready X7600 series as fast as 8 3 sec Color 6 8 sec Mono X7500 series as fast as 8 9 sec Color 7 2 sec Mono X7400 series as fa...

Page 21: ...penSuSE 11 2 11 3 11 4 12 1 12 2 12 3 13 1 32 64bit Ubuntu 10 04 11 04 11 10 12 04 12 10 13 04 13 10 14 04 32 64bit SuSE Linux Enterprise Desktop 10 11 32 64bit Debian 6 7 32 64bit Mint 13 14 15 16 32 64bit Printer Driver Supporting OS Mac OS Mac OS X 10 6 10 10 USB Memory Direct Print PRN PDF TIFF JPEG XPS Print Features WSD print Secure print Stored print Booklet N up Cover page Barcode Eco Post...

Page 22: ...FF Single Page TIFF Multi Page TIFF XPS Single Page XPS Multi Page XPS JPEG Optical ADF Up to 600 x 600 dpi Optical Platen Up to 600 x 600 dpi Enhanced ADF Up to 4 800 x 4 800 dpi Resolution Enhanced Platen Up to 4 800 x 4 800 dpi Scan Destinations Email FTP SMB HDD USB WSD PC Internet FAX Multi Destinations Yes Communication Protocol SMTP IPv4 IPv6 SSL TLS POP3 IPv4 IPv6 SSL TLS FTP IPv4 IPv6 SMB...

Page 23: ...400 series Simplex to Simplex Up to 40 40 cpm in A4 Letter Duplex to Simplex Up to 40 40 ipm in A4 Letter FCOT From Ready X7600 series 4 5 sec color 3 1 sec mono X7500 series 5 1 sec color 3 4 sec mono X7400 series 6 1 sec color 4 2 sec mono ADF DSDF Scan 600 x 600 dpi Printing 600 x 600 dpi Resolution Platen Scan 600 x 600 dpi Printing 600 x 600 dpi ADF DSDF 25 400 in 1 increments Platen 25 400 i...

Page 24: ...n Item Specification Compatibility ITU T G3 Super G3 Communication System PSTN PABX Modem Speed 33 6 Kbps TX Speed 3sec 1page based on ITU T No 1 chart Standard 1 sec LTR Fine 1 sec LTR Scan speed S Fine 1 sec LTR Std 203 x 98 dpi Fine 203 x 196 dpi S Fine 300 x 300 dpi Resolution Mono Ultra Fine 600 x 600 dpi Std N A Fine N A Resolution Color S Fine N A Compression Method MH MR MMR JBIG Fax Memor...

Page 25: ...e Interface Yes First Line Fax Forward to E Mail Yes Fax to PC N A Broadcasting Yes Delayed Fax Yes Color Fax N A Tx Rx Journal Yes Confirmation 2 Types Available With Image TCR Without Image TCR Auto Dial List N A Report List Print out System Data List N A Copyright 1995 2013 SAMSUNG All rights reserved 2 9 ...

Page 26: ...e Monarch DL C4 C5 C6 No10 No9 Media sizes Cassette 1 98 x 139 7 mm 297 x 390 mm 3 9 x 5 5 11 7 x 15 4 Cassette 2 148 5 x 182 mm 320 x 457 mm 5 8 x 7 2 12 6 x 18 Media types Plain Thin Bond Hole Punched Pre Printed Recycled Thin CardStock Thick CardStock Heavy Cardstock Heavy Cardstock Extra Heavy Cardstock 1 Letterhead Thick Cotton Colored Archive Thin Glossy Thick Glossy Heavy Glossy Heavy weigh...

Page 27: ...lex Bond Paper 105 120 g m Duplex Letterhead 75 90 g m Duplex Hole Punched Paper 75 90 g m Duplex Thin CardStock 105 163 g m Duplex Thin Glossy 106 163 g m Duplex Sensing H W Install Detect Yes Paper Empty Low Level Detect Yes Paper Type Detect No Paper Size Detect Yes Capacity Plain Paper 100 sheets 80 g m Envelopes 10 sheets 75 g m NOTE Support Envelope Monarch DL C4 C5 C6 No10 No9 Labels 20 she...

Page 28: ...odel Auto Detected Size A3 A4 A5 A6 SEF B4 B5 Letter Lgeal Statement Folio Executive Platen Unit Document Size Width 140 297 mm 5 5 11 7 Length 140 432 mm 5 5 17 Standard 500 sheets Face Down Output Capacity Maximum 615 sheets 500 sheets Standard 125 sheets Job Separator Max Size 320 x 457 mm 12 6 x 18 Printing size Min Size 98 x 139 7 mm 3 8 x 5 5 Simplex Top 4 2 1 5 mm Left 4 2 1 5mm Max Printin...

Page 29: ...Pv1 v2c v3 LDAP SMTP SSL TLS IPSec DNS WINS SLP Bonjour SSDP DDNS DHCP BOOTP IPv6 IPX SPX No Ether Talk No NetBIOS over TCP IP Yes NW Protocols Others HTTPS IPSec 802 1x Static IP Yes Auto IP Yes BOOTP Yes IP Addressing DHCP Yes MIB 2 RFC 1213 Yes Host Resource MIB RFC 2790 Yes Printer MIB RFC 3805 Yes Finisher MIB RFC 3806 Yes Samsung Private MIB Yes HP Compatibility Yes Patially SNMP MIB Access ...

Page 30: ...ing Utility Windows Easy Deployment Manager Windows Easy Eco Driver Windows Universal Printer Driver Windows Application Universal Scan Driver Windows GCP Google Cloud Print Yes Mobile Printing AirPrint Yes Smart Workspace Yes Workbook Composer Yes Smart Color Manager Yes Smart Service App Yes Smart App Hancom Office Yes Device Management Fleet Admin Pro UniThru Output Management CounThru Enterpri...

Page 31: ...DAP IPSec EAP IP Address Filtering Yes IPv4 Filtering IPv6 Filtering MAC Filtering HDD Overwrite Standard Yes HDD Overwrite Max Overwrites 9 Secure Print Yes Encrypted Secure Print Yes Encrypted PDF Mode Encrypted Scanning Yes IP Sec Yes Security Smart Card Authentication Yes Copyright 1995 2013 SAMSUNG All rights reserved 2 15 ...

Page 32: ...enta Yellow CLT R806X Approx 180 000 pages 4 pages job Waste Toner Container CLT W806 Approx 71 000 pages 5 Coverage 4 pages job C30 M70 NOTE Depending on the print pattern and job mode used the consumable s lifespan may differ CAUTION When purchasing new toner cartridges or other supplies these must be purchased in the same country as the machine you are using Otherwise new toner cartridges or ot...

Page 33: ...000 pages ITB JC93 00984A 360 000 pages NOTE When replacing ITB ACR sensor cleaning is needed ITB Cleaner JC93 00986A 180 000 pages Transfer roller Assy JC93 01078A 360 000 pages Pick Up Forward Reverse Separation roller for Tray X JC93 01092A 360 000 pages MP Pick Up Forward Reverse Separation roller JC93 00540B 200 000 pages DSDF Pick Up roller Assy JC97 04624A 200 000 pages For LX model DSDF Re...

Page 34: ...0K 360K 720K Waste Toner Container C R Waste Toner Around Waste Toner Container C Toner Cartridge Y M C C R Toner Cartridge K C R Drum Unit Y M C C R Drum Unit K C R Development Unit C R Around Toner Pipe C Imaging Unit Paper Dust Stick C Fuser Unit Fuser Unit C R ITB Unit C R ACR sensor C ITB Cleaner R Transfer Unit Transfer Roller Assy T2 C R Pick Up Forward Reverse Separation roller for Tray X ...

Page 36: ...Yes Yes Cassette Locking Kit SL CLK501 Yes Yes Yes Dehumidifying Heater Kit CLX DHK11C for DCF CLX DHK12C for DCF SL DHK511C for HCF LCT SL DHK512C for HCF LCT Yes Yes Yes Wireless NFC Kit SL NWE001X Yes Yes Yes Wireless NFC BLE Kit SL NWE002X Yes Yes Yes Additional Network Kit Dual Network Kit SL NWA001N Yes Yes Yes 550 Sheet Inner Finisher SL FIN502L Yes Yes Yes 3 250 Sheet Stapling Finisher Hig...

Page 37: ...Extra heavy weight Media weight Plain Paper 71 90 g m 18 5 24 lb Duplex Thick Paper 91 105 g m 25 28 lb Duplex Heavy Weight Paper 106 176 g m Duplex Extra Heavy Weight 1 Paper 177 216 g m Duplex Extra Heavy Weight 2 Paper 217 256 g m Duplex Extra Heavy Weight 3 Paper 257 300 g m Thin Paper 60 69 g m 16 19 lb Duplex Cotton paper 75 90 g m Duplex Colored 75 90 g m Duplex Pre Printed 71 90 g m Duplex...

Page 38: ... 3K Sensing H W Install Detect Yes Paper Empty Low Level Detect Yes Paper Type Detect No Paper Size Detect No Model Name SL DSK501T Dimension 585 x 670 x 257 mm Stand Weight Net 18 kg Model Name SL JST501S Job Separator Capacity 125 sheets 80g m Model Name SL FIN502L Capacity 500 sheets stacking internal Staple Cartridge capacity 5000 staples cartridge Stacking Top Tray 50 sheets A4 LT 80gsm Finis...

Page 39: ...gsm Stapling Max Number of Sheets 65 sheets stapling with 90 g m sheet Stapling Positions 2 Corners Single Center Double Saddle Stapling Max Number of Sheets 25 sheets stapling with 80 g m sheet Offline Stapling Yes Offset at Non Staple job Yes Offset at Staple job Yes 2250 sheet Booklet Finisher Output Stacking Face Down Model Name SL HPU701T SL HPU701F SL HPU701 S Available Unit Auto change 2 3 ...

Page 40: ...iew 1 1 ADF Auto Document Feeder cover 2 ADF width guides 3 ADF input tray 4 ADF output tray 5 Control panel 6 Multi purpose tray 7 Power switch 8 Power receptacle 9 Tray2 10 Tray1 Top tray 11 Front door 12 Paper output tray 2 24 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 41: ...ifications and Description 2 Front view 2 1 Scanner glass 2 White sheet 3 Multi purpose tray paper width guide 4 Multi purpose tray 5 USB keyboard port 6 USB port Copyright 1995 2013 SAMSUNG All rights reserved 2 25 ...

Page 42: ...ar view 1 Output support tray 2 Control board cover 3 USB port 4 USB printer port 5 Network port 6 EFI Optional cover 7 FDI Optional cover 8 Fax1 Optional port cover 9 Fax2 Optional port cover 2 26 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 43: ...2 Product Specifications and Description Inner view 1 LSU window cleaning stick 2 Waste toner container 3 Toner Cartridges 4 Imaging units Copyright 1995 2013 SAMSUNG All rights reserved 2 27 ...

Page 44: ...tem picks up a paper from the cassette or MP tray and transports it to the machine inside After printing process the paper is put out on the exit tray The feeding system mainly consists of the pick up unit registration unit transfer roller Assy Exit unit 2 28 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 45: ...rd rollers Option 8 Tray 4 pick up retard forward rollers Option 9 MP Tray pick up retard forward rollers 10 Tray 1 feed roller 11 Tray 2 feed roller 12 Tray 2 trans roller 13 Tray 3 feed roller Option 14 Tray 3 trans roller Option 15 Tray 4 feed roller Option 16 Sensor registration 17 Roller registration 18 Roller transfer 19 Roller Exit 1st 20 Roller Exit 2nd 21 Roller Exit trans 22 Roller Duple...

Page 46: ... of the torque limiter of the reverse roller is heavier than the frictional force between the sheets As a result the reverse roller is stopped and the lower paper does not advance any further Feed roller This roller transports the paper sent from the forward reverse roller to the registration roller Registration roller This roller aligns the leading edge of the paper and transports the paper to th...

Page 47: ...t detection sensor Detects Tray1 upper limit Tray1 paper Lead Edge detection sensor Detects Tray1 paper Lead Edge Tray2 paper size detection sensor Detects Tray2 paper size Tray2 paper empty detection sensor Detects Tray2 paper empty Tray2 upper limit detection sensor Detects Tray2 upper limit Tray2 paper Lead Edge detection sensor Detects Tray2 paper Lead Edge Copyright 1995 2013 SAMSUNG All righ...

Page 48: ...t tray1 paper full Exit2 tray path Return path solenoid Changes paper path Return motor Controls 2nd Exit Tray and duplex printing Exit tray2 paper full detection sensor Detects Exit tray2 paper full Exit 2 paper return detection sensor Detects Duplex Return position 1st Duplex motor Controls duplex printing 2nd Duplex motor Controls duplex printing Duplex1 jam detection sensor Detects Duplex1 jam...

Page 49: ...ructure Drawer Type 2 Capacity 520 Sheets 80 g m paper standard 3 Paper support Plain paper A5 A4 A3 not support in tray1 B5 B4 Letter 11 17 Ledger Statement Legal Special Paper Envelope Tray1 Only Label Transparency 4 Paper weight plain paper 60 300 g m 5 Plate knock up lift type Lift Motor Up Limit Sensor Copyright 1995 2013 SAMSUNG All rights reserved 2 33 ...

Page 50: ...ER INPUT CST is pushed and pick up roller moves down The forward roller and the reverse roller serve to make sure that a single sheet of paper is moved to the paper path and the paper is moved as far as the registration roller by the work of the feed roller NOTE The Pick Up Unit1 and Pick Up Unit2 can t be swapped over Pick Up Unit 1 Pick Up Unit 2 2 34 Copyright 1995 2013 SAMSUNG All rights reser...

Page 51: ...is driven by the Regi MP motor The Regi clutch itself is located between the Regi clutch and Regi MP motor The registration roller ON OFF signal is used to match the leadedge of the toned image on the ITB with that of the leadedge of the paper Copyright 1995 2013 SAMSUNG All rights reserved 2 35 ...

Page 52: ...eed 48 ppm X7600 K7600 40 ppm X7500 K7500 32 ppm X7400 K7400 Letter A4 LEF Long Edge Feeding Paper Separation When the MP paper detection A sensor detects paper and the machine gets a MP printing job the MP solenoid B drops the pick up roller C onto the top of the paper stack on the MP tray This machine uses an FRR Feed and Reverse Roller system for feeding paper The friction between the reverse r...

Page 53: ... paper by a positive charge applied to the second transfer roller D 1 OPC drum charge The charge roller gives the drum a negative charge 2 Laser exposure Light produced by a laser diode hits the charged OPC through the lens and mirrors 3 Development The developing roller carries negatively charged toner to the latent image on the drum surface This machine uses four independent drum units and deve ...

Page 54: ...he drum units for YMC color are interchangeable The black drum unit is independent The diameter of the drum is 30 mm circumference about 94 2 mm The drum unit has the charge roller to charge the drum surface and cleaning roller to clean the charge roller The CRUM is the sub part of the Drum unit It stores the count information and several data If the drum unit is replaced the count information sto...

Page 55: ... Magnetic roller are supplied with power from the coupling The BLDC motor maintains the constant speed So the speed sync for each color depends on the BLDC motor without the additional device Phase sync for each OPC runout prints the pattern on the ITB and is adjusted by the data automatically Copyright 1995 2013 SAMSUNG All rights reserved 2 39 ...

Page 56: ...is supplied to the magnetic development roller A by the two mixing augers B The diameter of the magnetic roller is 18 mm Each deve unit has a TC Toner Carrier sensor C They are used for controlling the operating range of toner density Developer Agitation Two mixing augers A circulate the developer forward and backward to agitate the developer in order to mix the developer and toner well 2 40 Copyr...

Page 57: ...ng toner supply job During development job If the deve unit is stored at temperature above 45 C 113 F it does not works normally The toner in deve unit is easy to harden at temperature above 45 C 113 F If the toner in deve unit is harden the installation error occurs when installing it Copyright 1995 2013 SAMSUNG All rights reserved 2 41 ...

Page 58: ...idge contains 840g of toner Y M C cartridge contains 55g of carrier and K cartridge contains 80g of carrier Toner in the Y M C cartridge is transferred to the Reservoir by the Spring ETC Toner in the K cartridge is transferred to the Spring ETC by the Wheel Paddle Toner and transferred to the Reservoir by Spring ETC 2 42 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 59: ...the C and M drums on the diagram shows the direction of ITB rotation The rotation is made by the friction between the drive roller and transfer belt The tension roller provides tension to block slip There are three ACR sensor and one photo sensor Two of them are for the line position adjustment and the other is for process control One photo sensor controls the position of the first transfer roller...

Page 60: ... 2 5 4 2 Transfer belt drive The drive motor A drives the transfer belt B by using gears and the ITB drive roller C The transfer belt B and black OPC D is synchronized by the drive motor A 2 44 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 61: ...r drives the ITB cleaning motor The cleaning blade A in the ITB cleaner always contacts the transfer belt B and removes the used toner from the belt Then the toner collection auger C transports the waste toner to the waste toner container The film D on the ITB cleaner protects against toner contamination The driving power by driver roller is transferred to the tension roller E and the toner collec...

Page 62: ... in Reservoir Toner level checked by time which floating actuator shuttering light sensor Toner full sensor window Toner supply to Reservoir As toner level in reservoir High Middle Low operate toner bottle supply motor 1500ms 900ms 600ms 3 Troubleshooting 1 Enter service mode and execute the toner dispense motor Service Mode Diagnostics Engine Diagnostics Engine Test Routines Toner Dispense Motor ...

Page 63: ...en lamps are lit alternately to heat the fusing belt Each lamp has its coil in a different location The coil of the center heater lamp is in the center those of the side heater lamp are on both sides The lamps are fixed inside of the fusing belt When rotating the fusing belt these lamps does not rotate 2 Belt Fuser The belt fuser gets heat from the halogen lamp and transfer it to toner and paper T...

Page 64: ... circuit when the fusing belt becomes abnormally hot as a result of problems such as NC sensor malfunction These thermostats are used to prevent abnormal operation When the thermostat is triggered it must be replaced as well as the other damaged parts in the fuser unit 2 6 2 Fuser Unit drive The fuser motor A drives the pressure roller B through the gear train The fusing belt C pressurized by the ...

Page 65: ...nsors keeps higher than 220 C for 20 sec The belt temperature detected by the NC sensors keeps higher than 230 C for 3 sec The relay off works when belt temperature detected by the NC sensors is higher than 230 C The following components are used when thermistor overheat protection fails Two thermostats get into line with the common ground wire of the fusing lamp If one of the thermostat temperatu...

Page 66: ...asses between OPC Nip and Fuser Nip the fuser unit controls paper loop level Loop control The fuser unit detects the signal for photo sensor 1 2 and decides paper loop level And it controls motor speed as paper loop level 2 50 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 67: ...as a collimator lens cylindrical lens 2 F Theta Lens 2 reflective mirrors on optical path for each color This LSU adopted the cross scan type scanning K Color and C Color scan the laser beam from the rear to the front M Color and Y Color scan the laser beam from the front to the rear Also the LSU has a skew adjustment function which adjusts the scanning line by step motor Copyright 1995 2013 SAMSU...

Page 68: ...y The primary scanning line slope by the machine difference is adjusted by skew adjustment in the LSU Reflecting mirrors B on each color path adjust the curvature of primary scanning This is adjusted at the factory Item Specification Remark LD Unit Laser Diode Quad Beam Driving IC Dual LD x 8 LD x 4 for each color P Motor speed X7600 33 071 rpm X7500 27 520 rpm X7400 22 087 rpm Speed X7600 280 mm ...

Page 69: ... A B Scanning start position for K C C D Scanning start position for M Y Main Scan Start Detection 4 beams are detected by the PD PBA at the scanning start point and create the horizontal sync Hsync signal Data is scanned by Hsync The arrow in the above diagram shows the data scanning direction for each color Black Cyan and Yellow Magenta use the same polygon motor scanning in opposite directions ...

Page 70: ...nd rear ID sensors The controller takes the average of the spaces then adjusts the following positions and magnification Sub scan line position for CMY Main scan line position for CMY Magnification ratio for CMY Skew for CMY The transfer belt cleaning unit cleans the transfer belt after the patterns are measured KK CC MM YY Spaces between two lines of the same color KC KM KY Spaces between a black...

Page 71: ...ff However it is normally recommended to turn on this function Line position adjustment timing depends on several settings These settings include the following ΔT Temperature change of LSU Laser Scanning Unit between the temperature of the previous line position adjustment and the current temperature Pages Total printed pages after previous line position adjustment Interval During Print Job Line p...

Page 72: ...e worm gear 1 for adjustment and worm gear 2 When ACR executes it detects and adjusts the scanning line slope automatically Skew adjustment assembly A for magenta cyan and yellow adjusts the skew angle of the F2 lens B This mechanism corrects main scan skew 2 56 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 73: ...BLDC 1 Fuser and Exit driving 3 Main OPC Deve ITB BLDC 4 OPC and PTB Belt driving 4 Regi HB STEP 1 Regi driving HB STEP 1 Feed roller 1 2 3 driving 5 Feed MP E CLT 1 Feed MP driving control 6 Pick Up PM STEP 2 Pick Up roller CST Lift driving Reverse driving at CST Lift driving 7 Toner Supply Reservoir PM STEP 4 Toner transfer Reservoir Deve Unit 8 CST Lock DC 4 CST lock function On Off Copyright 1...

Page 74: ...2 Product Specifications and Description Motor Motor Type Qty Function 9 Engage T1 PM STEP 1 T1 Engage Disengage driving 10 WTB PM STEP 1 WTB driving 2 58 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 75: ... BLDC OPC Deve ITB driving 1 BLDC 2 Gear 3 Gear Coupler ITB driving 1 BLDC 4 Gear Coupler K OPC driving 1 BLDC 5 Gear Pulley 5 Gear Coupler K Deve driving 7 BLDC 8 Gear Coupler Y M C OPC driving 7 BLDC 9 Gear Coupler Y M C Deve driving Copyright 1995 2013 SAMSUNG All rights reserved 2 59 ...

Page 76: ...ft drive Power Train Pick up normal rotation Pick up input counter rotation Cst Lift input 1 PM STEP normal rotation 2 Gear Pick Up driving 1 PM STEP counter rotation 3 Gear 4 5 Gear 6 Gear Coupler Cst Lift driving 2 60 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 77: ... HB STEP Feed MP drive 1 HB STEP 2 Pulley Coupler 3 Gear 4 Gear Coupler Feed Roller driving 5 E Clutch Gear MP driving 1 HB STEP 2 Pulley Coupler 6 Gear Coupler Feed Roller driving 7 Pulley Coupler Feed Roller driving Copyright 1995 2013 SAMSUNG All rights reserved 2 61 ...

Page 78: ...2 Product Specifications and Description 2 8 5 Regi Drive Power Train HB STEP Regi driving 1 HB STEP 2 Gear 3 Gear Regi Roller driving 2 62 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 79: ...se _Exit Drive Power Train BLDC Fuser Exit driving PM Step Fuser Release driving 1 BLDC 2 Gear Fuser P R driving 1 BLDC 3 Gear Pulley 4 Gear Exit driving 5 PM Step 6 Gear 7 Gear 8 Gear Fuser Release driving Copyright 1995 2013 SAMSUNG All rights reserved 2 63 ...

Page 80: ...ir driving 1 PM Step 2 Gear 3 Gear 4 Gear Latch 5 Gear Y C Toner Supply driving 1 PM Step 2 Gear 6 Gear Photo Interrupt 7 Gear Latch 8 Gear M K Toner Supply driving 9 PM Step 10 Gear Y C Toner Reservoir driving 9 PM Step 11 Gear 12 Gear M K Toner Reservoir driving 2 64 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 81: ...2 Product Specifications and Description 2 8 8 CST Lock Drive Power Train DC Motor CST Lock driving 1 DC Motor 2 Gear Cam 3 Holder CST Lock driving Copyright 1995 2013 SAMSUNG All rights reserved 2 65 ...

Page 82: ...2 Product Specifications and Description 2 8 9 Engage T1 Drive Power Train PM Step Engage T1 driving 1 PM Step 2 Gear Engage T1 driving 2 66 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 84: ...anner itself uses FR carriage and HR carriage that is moved by a drive cable and it scans the original document on the scan platen glass or ADF Auto Document Feeder The scanner system consists of 3 modules following below FR Full Rate carriage Illuminates the original and reflects the light at a 90 degree angle HR Half Rate carriage Transfers the reflected light from the FR carriage to the lens Im...

Page 85: ...d light from Mirror 1 is send to imaging lens through the Mirror 2 3 3 The light becomes smaller and makes an optical image 4 The optical image is generated to the electrical signal by the CCD sensor To make a stable image the gap between original and lens must be kept For this HR carriage moves at half distance and half speed of FR carriage Copyright 1995 2013 SAMSUNG All rights reserved 2 69 ...

Page 86: ...ensor element extracts the blue color from optical image After extraction each color is changed to electrical analog signal Analog image signal is changed to digital image signal by A D converter and transfers to the processor Image scan of the main scanning direction is performed by CCD sensor CCD sensor consist of approx 7500 pixel Image scan of sub scanning direction is performed by FR carriage...

Page 87: ...an the original on scan glass two carriages driven the motor moves at a regular speed The motor drives the timing belt pulley and drive wire The drive wire pulley rolls and releases the wire to move carriage The scanner consists of the scan glass FR carriage HR carriage Imaging unit and Driving unit Copyright 1995 2013 SAMSUNG All rights reserved 2 71 ...

Page 88: ...ngineer needs to replace it Light Guide Light guide changes the light from the point type to the line type It is made by the transparent resin and controls the amount of light in scan area uniformly White LED White LED emits the white light The heat sink assembled to the PBA prevents a heat deterioration Reflection holder This reflects the passed light through Light guide 2 Mirror 1 This changes t...

Page 89: ...d light through the imaging lens is focused on CCD The image reduces to fix the CCD sensor size and pixel size CCD 2 CCD PBA The image made by lens is changed to the electrical signal by CCD CCD consists of 3 channel line sensor for color image creation The brightness and darkness of image is settled to the voltage level from CCD The output voltage is changed to the digital signal The digital sign...

Page 90: ...e frame to prevent the distortion 6 Drive motor Scanner drive system uses the step motor to move the carriage It controls the position and constant speed The motor power is transferred to the wire through timing belt and pulley 7 Timing Belt Timing belt has the regular sawtooth and transfers the motor power to the pulley 2 74 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 91: ...he original 11 Cover open sensor 2 This is the reed switch to detect that the ADF unit is closed It uses the magnetic force for ADF close detection 12 ADF glass ADF glass scans the original through ADF unit When the original passes on this FR carriage reads the original If it is contaminated the horizontal black line or white line can be created 13 Shading sheet This makes the scan module detect t...

Page 93: ...e scan locking screw must be removed If not it causes the scanner failure 1 When installing the machine remove the scan locking screw 2 After removing the screw assemble the screw cap from accessory package 2 When moving When moving the machine tighten the scan locking screw to prevent the damage of the carriage 1 Check if the FR carriage is located to the home position 2 Remove the screw cap 3 Ti...

Page 94: ... original from the tray and transfers it to the paper path R5 Reverse roller Prevent the multi feeding R6 Regi roller Aligns the leading edge of the paper for registration R7 Scan In roller Feeds an original before simplex scanning R8 Simplex White Bar Supports a stable scanning R9 Scan Out roller Feeds an original before duplex scanning R10 D CIS module Scans a back page of original R11 Exit roll...

Page 96: ...8 HARNESS MP SIZE SENSOR JC39 02087A ADF PBA S9 PHOTO INTERRUPTER SCAN OUT 0604 001381 ADF PBA S10 CONTACT IMAGE SENSOR 0609 001558 MAIN PBA S11 PHOTO INTERRUPTER EXIT 0604 001394 ADF PBA S12 PHOTO INTERRUPTER MSO 0604 001490 ADF PBA S13 PHOTO INTERRUPTER REGI 0604 001381 ADF PBA S14 PHOTO INTERRUPTER SCAN IN 0604 001381 ADF PBA S15 PHOTO INTERRUPTER DETECT 0604 001394 ADF PBA S16 PHOTO INTERRUPTE...

Page 97: ...ch to transfer paper 1 BLDC motor and 1 step motor drive the system for simplex and duplex job BLDC motor is used for picking up original and pick up is controlled by the clutch Step motor is used for the original registration BLDC motor is used for feeding a original Copyright 1995 2013 SAMSUNG All rights reserved 2 81 ...

Page 98: ...k up Drive Assy Pick up Assy and Guide Pick up Assy Operation Procedure 1 Checks a paper detection 2 Checks the original width size 3 Holds the original not to be moved in paper path before pick up driving 4 Starts pick up driving 5 Separates an original by the reverse roller 2 82 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 99: ...rocedure 1 The picked up original is detected by Regi Actuator and the regi sensor is on At this time the regi motor is stopped and the original is aligned 2 After the regi sensor is on regi motor rotates 3 After the transferred original passes the regi actuator the regi sensor is off and the regi motor stops Copyright 1995 2013 SAMSUNG All rights reserved 2 83 ...

Page 100: ...cedure 1 The feed motor transfers the power by the timing belt 2 When original passes the scan in sensor simplex scan starts 3 Simplex white bar functions to prevent the wrinkle and background 4 When original passes the scan out actuator duplex scan starts 5 Duplex white bar functions to prevent the wrinkle and background 6 Original is transferred to exit tray 2 84 Copyright 1995 2013 SAMSUNG All ...

Page 101: ...the multi feeding R4 Feed Roller Transfers a original R5 Pre Regi Roller Aligns the leading edge of the paper for registration skew prevention R6 Regi roller Aligns the leading edge of the paper for registration skew prevention R7 Simplex Scan In roller Feeds an original before simplex scanning R8 Simplex White Roller Supports a stable scanning R9 Duplex Scan In roller Feeds an original before dup...

Page 104: ...00152B ADF PBA S1 PHOTO INTERUPTER 0604 001393 ADF PBA S2 PHOTO INTERUPTER 0604 001393 ADF PBA S3 HARNESS MP SIZE SENSOR JC39 02087A ADF PBA S4 PHOTO INTERUPTER 0604 001381 ADF PBA S5 PHOTO INTERUPTER 0604 001381 ADF PBA S6 PHOTO INTERUPTER 0604 001381 ADF PBA S7 PHOTO INTERUPTER 0604 001381 ADF PBA S8 CONTACT IMAGE SENSOR 0609 001558 MAIN PBA S9 PHOTO INTERUPTER 0604 001381 ADF PBA S10 PHOTO INTE...

Page 105: ...Regi roller is controlled by a step motor and aligns paper Regi roller is controlled by a step motor and aligns paper Scan in out roller and white roller are controlled by a step motor Exit roller is controlled by a step motor and stacks papers on the tray Stacker Lift is controlled by a step motor and lift paper to the pick up roller Pick up roller Reverse roller and Scan in roller are released b...

Page 106: ...eed roller and Guide Pick up Assy Operation Procedure 1 Checks a paper detection 2 Starts pick up driving by suppling power to motor 3 Transfers a paper to the ADF roller by driving the pick up roller 4 Separates an original by the reverse roller 5 Transfers a paper to the pre regi roller by driving the feed roller 2 90 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 107: ...i Sensor Operation Procedure 1 When a picked up original is detected the Pre Regi sensor is on At this time the Pre Regi motor is stopped and the original is aligned 2 After the Pre Regi sensor is on Pre Regi motor rotates 3 After the transferred original passes the Pre Regi sensor the Pre Regi sensor is off and the Pre Regi motor stops Copyright 1995 2013 SAMSUNG All rights reserved 2 91 ...

Page 108: ...egi Sensor Operation Procedure 1 When a picked up original is detected the Regi sensor is on At this time the Regi motor is stopped and the original is aligned 2 After the Regi sensor is on Regi motor rotates 3 After the transferred original passes the Regi sensor the Regi sensor is off and the Regi motor stops 2 92 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 109: ...or and timing belt make the roller rotate 2 When original passes the scan in sensor simplex scan starts 3 Simplex white roller functions to prevent the wrinkle and background 4 When original passes the duplex scan in sensor duplex scan starts 5 Duplex white roller functions to prevent the wrinkle and background 6 Scanned original is transferred to the exit roller by the scan out roller Copyright 1...

Page 110: ...t Idle Roller Exit Sensor Operation Procedure 1 When a passed original from scan out roller is detected the exit sensor is on At this time the speed of the exit roller is the same with the scan out roller 2 When the exit sensor is off the exit motor speed will be slow for the stable stacking 2 94 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 111: ... consists of Lift Motor Lift Shaft Lift Bar Paper Sensor Operation Procedure 1 Checks a paper detection 2 Starts lifting driving by suppling power to motor 3 Lift up the tray by a Lift Bar 4 When the paper contacts to the pick up roller the motor driving stops Copyright 1995 2013 SAMSUNG All rights reserved 2 95 ...

Page 112: ...se Roller Release CAM Detecting Sensor Operation Procedure 1 When starting a scanning job pick up roller contacts the reverse roller 2 When completing a scanning job or occurring the jam these rollers are separated 3 Two CAMs are controlled by a motor and one way bearing Normal rotation Pick up CAM operates Reverse rotation Reverse CAM operates 2 96 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 113: ...SDF Scan in Roller Release Assembly consists of Release Motor Release CAM Scan In Idle Roller Operation Procedure 1 Release CAM controls the Idle roller to keep the stable scanning quality 2 Motor and CAM operation repeats per one paper Copyright 1995 2013 SAMSUNG All rights reserved 2 97 ...

Page 114: ...UNIT PBA TYPE ASSY COMP SINGLE COMP CR UNIT DEVELOPER SYSTEM LSU SKEW YMC SMPS TYPE 3 Opt ACR SHUTTER CST LOCK 1 2 The main controller handles the video controller engine controller and scan controller The main controller receives print data from the host through the network or USB port and it receives copy data from the Scan Controller It takes this information and generates printable video bitma...

Page 115: ...ntroller controls some mechanisms required to scan by feeder continuously and communicates with the main controller to synchronize the scanning timing The HVPS board generates high voltage channels and controls it The FDB board controls the fuser lamp On Off The SMPS board generates the 5V 24V for system power Circuit Board Locations The following diagrams show the locations of the printer circuit...

Page 116: ...4bit CTRL ATSAMD 2E15 External ADC 12b FUSER NCTH 1 C D NCTH 2 C D FUSER UNIT ANALOG MUX MP SIZE PAPER SIZE 1 2 INNER OUTTER EXIT LSU TEMP HUMIDITY MODEL SEL AC Level Step Motor FB 24V FB 12Bit ADC ENGI NE SENSOR EMPTY 1 2 LIFT 1 2 PRE FEED 1 2 FEED REGI MP _EMPTY SIZEL W CURL 2 FUSER IN OUT BIN_FULL_EXIT 1 2 DUPLEX _JAM 1 2 DUPLEX _RETURN PAPER _SIZE 1 2 WASTE _INSTALL OPC _PHASE Y M C K RESERVOI...

Page 117: ...3 8Gb K4B8G1646B DDR3 8Gb K4B8G1646B CH 0_CLK_P 800M hz CH 0_CLK_N CH 1_CLK_P 800M hz CH 1_CLK_N N ETW O RK PHY RTL8211 M AC0_GTX_CLK 125M hz M AC0_RX_CLK 125M hz N ETW O RK PHY RTL8211 M AC1_GTX_CLK 125M hz M AC1_RX_CLK 125M hz 12M hz Cr yst al I nput 12M hz Cr yst al I nput 12M hz Cr yst al I nput RTS5401 USB3 0 H UB 12M hz Cr yst al I nput ATSAM D 20E15 CCDM CLK_M AI N _CCDM _P 35M hz CLK_M AI ...

Page 118: ... 8 PICKUP 1 2 9 FEED_REGI MOT 10 SIDE 11 DCF IF 12 FINISHER 13 OPC CRUM_T1 14 OPC HOME SENS 15 OPC BLDC COLOR 16 TC SENS_RES FULL 17 SMPS TYPE5 18 HVPS POWER_LSU SKEW 19 SMPS TYPE4 20 FRONT IF COLOR 21 FDB IF 22 LSU PD 23 LSU 1 COLOR 24 LSU 2 COLOR 25 HVPS COLOR 26 USB HOST 1 2 27 USB DEVICE 28 NETWORK 29 EFI POWER 30 FDI JOINT 31 UI IF 32 USB HOST_HUB 33 DCIS 2 102 Copyright 1995 2013 SAMSUNG All...

Page 119: ...r System Operation Key MSOK MSOK PBA is used to store all system information and consists of serial flash memory a EEPROM and a X CRUM The flash memory 4MByte EEPROM 256Kbit and X CRUM are used for all system operation system parameter device status tech information and service information NOTE When a main board needs to be exchanged the MSOK PBA should be re installed to the new main board to ret...

Page 120: ...r interfacing between the main board and modem PBA It uses UART for interface Information Part Code JC92 02743A Part Name PBA FAX JOINT Connection 1 Main PBA I F connector 2 Modem Card I F connector 2nd 3 Modem Card I F connector 1st 2 104 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 121: ...d by the main board 1 1st Modem Information Part Code JC92 02558A Part Name PBA FAX CARD Connection 1 FAX JOINT I F connector 2 TEL Line I F connector 3 External Phone I F connector 2 2nd Modem Information Part Code JC92 02599A Part Name PBA FAX CARD Connection 1 FAX JOINT I F connector 2 TEL Line I F connector Copyright 1995 2013 SAMSUNG All rights reserved 2 105 ...

Page 122: ...aces to the main board Information Part Code JC92 02068A Part Name PBA SUB FDI Connection 1 Connector to Video Controller 8 Dual Network board Optional The Dual Network board as a option is used to make Dual Network environment It provides 2nd Network Port Information Part Code JC92 02741A Part Name PBA NPC Connection 1 GIGA N W RJ45 2 Main PBA I F connector 2 106 Copyright 1995 2013 SAMSUNG All r...

Page 123: ...ireless module It interfaces through USB communication Information Part Code JC92 02735A Part Name PBA USB HUB Connection 1 MAIN Board I F Connector 2 OPE Unit I F Connector 3 Power Input Connector 4 OPE Unit Power 5 Speaker 6 External USB Host Slot 7 External USB Host Slot 8 WLAN NFC Copyright 1995 2013 SAMSUNG All rights reserved 2 107 ...

Page 124: ...includes 5V and 24V from a 110V 220V power input It has safety protection modes for over current and overload Specification General Input Output Voltage AC 110V 110V 127V AC 220V 220V 240V Input Current 8 0A 110V 5 0A 220V Output Power 275W DC 5V 35W DC 24V 240W Information 110V 220V Part Code JC44 00093D JC44 00100D PBA Name PSPN2 TYPE5 V1 PSPN2 TYPE5 V2 Connection 1 INPUT_AC 2 OUTPUT_DC 24V1 2 3...

Page 125: ... Description 1 5V1 Power 2 GND 5V Ground 3 5V2 Power 4 GND 5V Ground DC Output Connector CN3 PIN Assign PIN NO Description 1 24V1 Power 2 GND 24V Ground 3 24V2 Power 4 GND 24V Ground 5 24V3 Power 6 GND 24V Ground 7 24V4 Power 8 GND 24V Ground Signal Connector CN4 PIN Assign PIN NO Description 1 GND 2 24V On_Off 3 GND Active Low Copyright 1995 2013 SAMSUNG All rights reserved 2 109 ...

Page 126: ... provided includes 5V and 24V from a 110V 220V power input It has safety protection modes for over current and overload Specification General Input Output Voltage AC 110V 110V 127V AC 220V 220V 240V Input Current 6 3A 110V 5A 220V Output Power 205W DC 5V 25W DC 24V 180W Information 110V 220V Part Code JC44 00091D JC44 00092D PBA Name PSPN2 TYPE4 V1 PSPN2 TYPE4 V2 Connection 1 INPUT_AC 2 OUTPUT_DC ...

Page 127: ...AC Input DC Output Connector CN4 PIN Assign PIN NO Description 1 5V1 Power 2 GND 5V Ground 3 5V2 Power 4 GND 5V Ground 5 24V1 Power 6 GND 24V Ground 7 24V2 Power 8 GND 24V Ground 9 24V3 Power Signal Connector CN3 PIN Assign PIN NO Description 1 GND 2 24V On_Off 3 GND Active Low Copyright 1995 2013 SAMSUNG All rights reserved 2 111 ...

Page 128: ...C Heater Main board Information 110V 220V Part Code JC44 00235A JC44 00236A PBA Name X7600 K7600 FDB V1 X7600 K7600 FDB V2 Connection 1 Option Heater 2 Fuser Lamp 3 FDB I F 4 SMPS Type 5 5 Main Switch 6 AC Inlet 7 Option Heater Switch 8 SMPS Type4 9 10 Reactor 2 112 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 129: ...HV 4 MHV 4 DEV 4 FUSER SAW 2THV Specification 1 Input Voltage DC 24V 3 3V 2 Output Voltage MHV Y M C K 1395V DEVE DC Y M C K 606V DEV AC Y M C K Vpp 920V THV1 Y M C K 45 5uA THV2 CV 2020V THV2 CC 25 5uA THV2 1310V FUSER 998V SAW 998V Information Part Code JC44 00240A Part Name HVPS Connection Copyright 1995 2013 SAMSUNG All rights reserved 2 113 ...

Page 130: ...l 16 READ_MHV_C Output voltage 17 READ_THV2 Output voltage 18 PWM_MHV_Y PWM signal 19 PWM_DEVE_DC_K PWM signal 20 PWM_MHV_M PWM signal 21 PWM_DEVE_AC_VPP_K PWM signal 22 PWM_MHV_C PWM signal 23 PWM_DEVE_DC_C PWM signal 24 PWM_MHV_K PWM signal 25 PWM_DEVE_AC_VPP_C PWM signal 26 PWM_THV2_P_CC PWM signal 27 PWM_DEVE_DC_M PWM signal 28 THV2_CV_SELECT Input signal 29 PWM_DEVE_AC_VPP_M PWM signal 30 N C...

Page 131: ...2 nEN_DEVE_AC_K nEN signal Assign PIN Name Description CN3 ITHV Y M C K Output Voltage CN5 2THV Output Voltage CN6 MHV Y Output Voltage CN7 MHV M Output Voltage CN8 MHV C Output Voltage CN9 MHV K Output Voltage CN10 DEVE Y Output Voltage CN11 DEVE M Output Voltage CN12 DEVE C Output Voltage CN13 DEVE K Output Voltage CN4 PIN Assign PIN Name Description 1 FUSER_BIAS Output Voltage 3 SAW_PLATE Outpu...

Page 132: ...ludes CRU memory for Fuser Unit Life Cycle counting It also provides a connection interface for the pressure sensor Connection 1 Fuser EEPROM Pressure Sensor I F 2 Pressure Sensor Not used Information Part Code JC92 02470A Part Name PBA FUSER 2 12 9 Waste Sensor PBA The Waste Sensor PBA detects the waste toner level inside the waste toner container Information Part Code JC92 02471A Part Name WASTE...

Page 133: ...d Description 2 12 10 Paper Size sensor PBA The paper size sensor PBA is used for sensing paper size of tray Information Part Code JC92 02622A Part Name PBA PAPER SIZE SENSOR Copyright 1995 2013 SAMSUNG All rights reserved 2 117 ...

Page 134: ...1600 touch LCD The EXYNOS5260 is used to interface with users through the touch screen The EXYNOS5260 has a GPU Mali T628 which supports the Graphic Accelationfor better UI Information Part Code JC97 04584A Part Name OPE Connection 1 USB host in OPE Hub PBA 2 Input POWER Connector in OPE Hub PBA 3 USB host for external USB keyboard option 2 118 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 135: ...Driver ICs to control the BLDC Step motor and controls 1 BLDC motor 2 step motors 1 clutch 1 Fan and 11 sensors Information Part Code JC92 02729A Part Name PBA DSDF Connection 1 Scan Position1 2 Regi Feed Sensor 2 Pickup Paper Detect Cover Open Sensor 3 BLDC Motor Regi Motor Pickup Clutch 4 Exit Sensor Fan 5 Paper Length1 2 Width Sensor 6 Scan Joint PBA Copyright 1995 2013 SAMSUNG All rights reser...

Page 136: ... sensor1 2 Cover open sensor1 2 Home position sensor and main board It also functions as the relay board to interface with the ADF I F Power board Information Part Code JC92 02781A Part Name PBA SCAN JOINT Connection 1 WLED IF PBA 2 MAIN PBA 3 Cover Open2 Home Sensor 4 RADF DSDF PBA 5 Platen Motor 2 120 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 137: ...ncludes the CCD ADC Logic IC etc The CCD converts the reflected light from an original document to three color analog signals red green blue ADC converts each analog signal to digital And for high speed data transmission the digital data signal is converted to LVDS format with serialization Information Part Code JC92 00894A Part Name PBA CCDM Connection 1 MAIN PBA Copyright 1995 2013 SAMSUNG All r...

Page 138: ...Information Part Code JC92 02728A Part Name PBA WLED IF Connection 1 APS1 APS2 Sensor 2 Cover Open1 Sensor 3 SCAN JOINT PBA 4 WLED PBA 2 12 16 WLED PBA WLED PBA consists of two WLED used as scanner light Information Part Code JC92 02727A Part Name PBA WLED Connection 1 WLED IF PBA 2 122 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 139: ...ed roller Transports paper to Feed roller 3 R5 Idle roller Makes paper transportation smooth 3 4 R6 Feed roller Transports one sheet of paper to the basic machine 3 4 R7 Idle roller Makes paper transportation smooth 4 R8 Pick up roller Transports paper from paper stack 4 R9 Forward roller Transports one sheet of paper to Pre feed roller 4 R10 Reverse Separation roller Assure paper transportation o...

Page 141: ...nsor 0604 001393 CN501 4 to 6 4 S7 Prefeed Sensor 0604 001490 CN501 7 to 9 3 S8 Paper size sensor JC32 00013A CN802 2 to 4 4 S9 Paper size sensor JC32 00013A CN802 6 to 8 3 S10 Tray3 lock home sensor 0604 001393 CN701 3 to 5 4 S11 Tray4 lock home sensor 0604 001393 CN701 6 to 8 3 4 SW1 Side Door Open Switch JC39 02268A CN601 9 to 10 3 M1 Tray3 Pickup Motor JC31 00009C CN601 1 to 4 4 M2 Tray4 Picku...

Page 142: ...sor Detects paper empty in tray4 4 S6 Pickup Level Sensor Detects upper limit of lifting up in tray4 4 S7 Pre feed Sensor Detects paper between R9 R10 and R11 12 3 S8 Paper size sensor Detects tray insertion and paper size in tray3 4 S9 Paper size sensor Detects tray insertion and paper size in tray4 3 S10 Tray3 lock home sensor Detects home position of Tray3 locking unit 4 S11 Tray4 lock home sen...

Page 143: ...sor Pickup Level Sensor Prefeed sensor etc and communicates with the copier main board through the UART When being received the print job command from the interface connector CN301 through UART DCF board drives the feed motor and pick up motor to pick up a paper This board has 2 LEDs The lower LED is for checking 3 3V power supply and the upper LED is checking the micom operation Copyright 1995 20...

Page 144: ...CN601 3 PICK_LIFT3 FEED MOTOR I F CN701 4 LOCKMOT MOT LIFT LCT HOME I F CN1001 5 TOPCOVER_OPEN INTERLOCK CN301 6 MAIN I F CN401 7 UART DEBUG I F CN402 8 E1 JTAG DEBUG I F CN802 9 SENSOR PAPER SIZE CN901 10 HCF INNER DRAWER CN302 11 SUB I F CN1101 12 BBP I F CN501 13 T4 SENSOR CN502 14 T3 SENSOR 2 128 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 145: ...orward roller Transports one sheet of paper to Pre feed roller 3 R3 Reverse Separation roller Assure paper transportation one by one 3 R4 Pre feed roller Transports paper to Feed roller 3 R5 Idle roller Makes paper transportation smooth 3 R6 Feed roller Transports one sheet of paper to the basic machine 3 R7 Idle roller Makes paper transportation smooth 2 Paper Path Copyright 1995 2013 SAMSUNG All...

Page 146: ...901 4 3 S8 Main Tray Level Sensor2 0604 001393 CN901 5 3 S9 Shift Tray No paper Sensor 0604 001393 CN901 2 3 S10 Shift Tray Level Sensor1 0604 001393 CN901 10 3 S11 Shift Tray Level Sensor2 0604 001393 CN901 11 3 S12 Shift Plate Home Sensor 0604 001393 CN901 3 3 S13 Shift Plate End Sensor 0604 001393 CN901 6 3 S14 Solenoid Home Sensor 0604 001393 CN901 8 3 SW1 Side Door Open Switch JC39 02279A CN6...

Page 147: ...Main Tray Level Sensor1 Detects paper residual paper quantity in main tray 3 S8 Main Tray Level Sensor2 Detects paper residual paper quantity in main tray 3 S9 Shift Tray No paper Sensor Detects paper empty in sub tray 3 S10 Shift Tray Level Sensor1 Detects paper residual quantity in sub tray 3 S11 Shift Tray Level Sensor2 Detects paper residual quantity in sin tray 3 S12 Shift Plate Home Sensor D...

Page 148: ...p Level Sensor Prefeed sensor etc and communicates with the copier main board through the UART When being received the print job command from the interface connector CN301 through UART HCF board drives the feed motor and pick up motor to pick up a paper This board has 2 LEDs The lower LED is for checking 3 3V power supply and the upper LED is checking the micom operation 2 132 Copyright 1995 2013 ...

Page 149: ...CN601 3 PICK_LIFT3 FEED MOTOR I F CN701 4 LOCKMOT MOT LIFT LCT HOME I F CN1001 5 TOPCOVER_OPEN INTERLOCK CN301 6 MAIN I F CN401 7 UART DEBUG I F CN402 8 E1 JTAG DEBUG I F CN802 9 SENSOR PAPER SIZE CN901 10 HCF INNER DRAWER CN302 11 SUB I F CN1101 12 BBP I F CN501 13 T4 SENSOR CN502 14 T3 SENSOR Copyright 1995 2013 SAMSUNG All rights reserved 2 133 ...

Page 150: ... Roller Name Function R1 Pick up roller Transports paper from paper stack R2 Forward roller Transports one sheet of paper to Pre feed roller R3 Reverse Separation roller Assure paper transportation one by one R4 Idle roller Transports paper to Feed roller R5 Feed roller Makes paper transportation smooth 2 134 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 152: ...ler PCB S1 Pickup No paper Sensor 0604 001393 CN502 1 to 3 S2 Pickup Level Sensor 0604 001393 CN502 4 to 6 S3 Pre feed Sensor 0604 001490 CN502 7 to 9 S4 Paper Level Sensor1 0604 001393 CN501 4 to 6 S5 Paper Level Sensor2 0604 001393 CN501 1 to 3 S6 Install Sensor1 0604 001393 CN701 3 to 5 2 136 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 153: ...CB S7 Install Sensor2 0604 001393 CN701 6 to 8 SW1 Top Door Open Switch JC39 02346A CN1001 1 to 2 M1 Tray Pickup Motor JC31 00009C CN601 1 to 4 M2 Tray Feed Motor JC31 00163A CN601 5 to 8 M3 Tray Liftup Motor JC31 00109A CN701 1 to 2 Copyright 1995 2013 SAMSUNG All rights reserved 2 137 ...

Page 154: ...Sensor Detects upper limit of lifting up of tray S3 Prefeed Sensor Detects paper between R2 R3 and R4 5 S4 Paper Level Sensor1 Detects paper residual paper quantity in tray S5 Paper Level Sensor2 Detects paper residual paper quantity in tray S6 Install Sensor1 Detects installation of SL HCF501S to the basic machine 2 138 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 155: ...sor2 Detects installation of SL HCF501S to the basic machine SW1 Top Door Open Switch Detects opening of the top door M1 Tray Pickup Motor Drives pick up roller M2 Tray Feed Motor Drives Feed Roller M3 Tray Liftup Motor Lifts up the tray Copyright 1995 2013 SAMSUNG All rights reserved 2 139 ...

Page 156: ...vel Sensor Prefeed sensor etc and communicates with the copier main board through the UART When being received the print job command from the interface connector CN301 through UART LCT board drives the Tray feed motor and Tray pickup motor to pick up a paper This board has 2 LEDs The right LED is for checking 3 3V power supply and the left LED is checking the Micom operation 2 140 Copyright 1995 2...

Page 157: ...CN601 3 PICK_LIFT3 FEED MOTOR I F CN701 4 LOCKMOT MOT LIFT LCT HOME I F CN1001 5 TOPCOVER_OPEN INTERLOCK CN301 6 MAIN I F CN401 7 UART DEBUG I F CN402 8 E1 JTAG DEBUG I F CN802 9 SENSOR PAPER SIZE CN901 10 HCF INNER DRAWER CN302 11 SUB I F CN1101 12 BBP I F CN501 13 T4 SENSOR CN502 14 T3 SENSOR Copyright 1995 2013 SAMSUNG All rights reserved 2 141 ...

Page 158: ... unit malfunction 3 1 2 Precautions when handling PBA Static electricity can damage a PBA always used approved anti static precautions when handling or storing a PBA Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight Precautions when replacing PBA 1 Disconnect power c...

Page 159: ...tches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Copyright 1995 2013 SAMSUNG All rights reserved 3 2 ...

Page 160: ...front cover Remove the waste toner container A 2 Take out the LSU window cleaning tool that is located on the front cover 3 Insert the LSU window cleaning tool to each color hole 4 Slowly pull out and push the cleaning tool 5 Repeat step 4 at least 5 times for each LSU window 3 3 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 161: ...3 Disassembly and Reassembly 3 2 1 2 Cleaning the scan glass 1 Open the DSDF Unit 2 Clean the scan glass A by using a soft cloth Copyright 1995 2013 SAMSUNG All rights reserved 3 4 ...

Page 162: ...3 Disassembly and Reassembly 3 2 1 3 Cleaning the DSDF white bar_CIS 1 Open the DSDF Unit 2 Clean the DSDF white bar and CIS by using a soft cloth 3 5 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 163: ...ted out When the message that demands you to clean the paper dust stick appears you have to clean the paper dust stick Follow the cleaning procedure below 1 Open the front door 2 Remove the waste toner container 3 Pull the paper dust stick out 4 Remove the paper dust 5 Insert the paper dust stick back Copyright 1995 2013 SAMSUNG All rights reserved 3 6 ...

Page 164: ...ly 6 Insert the waste toner container until it locks in place 7 Close the front door Ensure that the cover is securely closed If the message still appears do step 3 and 4 again 3 7 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 165: ...leaning stick 4 Locate the LSU window cleaning hole and insert the LSU window cleaning stick Slowly push and pull the LSU window cleaning stick 4 or 5 times to clean the LSU window 5 Insert LSU window cleaning stick back into its place 6 Insert the waste toner container until it locks in place Copyright 1995 2013 SAMSUNG All rights reserved 3 8 ...

Page 167: ... the front cover 2 Release the waste toner container while pushing both hooks 3 Pull down the fixing lever for corresponding drum unit 4 Grip the handle and remove the drum unit NOTE Do not grip the bulging part when removing the drum unit Copyright 1995 2013 SAMSUNG All rights reserved 3 10 ...

Page 168: ...er to 3 2 2 1 2 Close the shutter 3 Release the bracket A after removing 2 screws Then unplug the connector 4 Turn the toner supply pipe at a 90 degree angle in a clockwise direction Then pull it to the front 5 Hold the grip point of Deve unit with hand and remove the Deve unit NOTE Do not grip the bulging part when removing the Deve unit 3 11 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 169: ...mbly 3 2 2 3 ITB cleaner 1 Open the front cover 2 Release the waste toner container while pushing both hooks 3 Loose the screw securing the ITB cleaner 4 Remove ITB cleaner Copyright 1995 2013 SAMSUNG All rights reserved 3 12 ...

Page 170: ...de cover 3 Remove 2 screws securing ITB unit 4 Unplug the ITB connector from the right Pull the holder to the front 5 Pull out the ITB unit 6 Install the new ITB unit 7 While pushing the ACR shutter to the right clean the ACR sensors with wet tissue 3 13 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 171: ... cover 2 Remove 4 screws 3 Pull out the fuser unit CAUTION The temperature gets high in the vicinity of the fuser unit When replacing it you may get burned Before replacing it make sure that fuser unit has cooled Copyright 1995 2013 SAMSUNG All rights reserved 3 14 ...

Page 172: ... Disassembly and Reassembly 3 2 2 6 Pick Up_Separation_Forward roller 1 Remove 2 cassettes 2 Lift small tap remove the pick up reverse forward roller 3 15 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 173: ...all tap remove the MP pick up reverse forward roller NOTE When replacing these rollers it is recommended that you replace all three rollers at the same time 4 Enter SVC mode Select the menu Information Supply Status Field Replacement Unit Push Reset button to reset the current count to 0 Copyright 1995 2013 SAMSUNG All rights reserved 3 16 ...

Page 174: ...DSDF Pick up roller Assy LX model 1 Open the DSDF open cover 2 Remove 6 screws Then release the DSDF pick up cover 3 Remove the E ring and Bush Then release the DSDF pick up roller Assy 3 17 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 175: ...nit Remove 1 screw from the bottom of the DSDF unit 2 Open the DSDF open cover Remove 2 screws 3 Release the DSDF link 4 Remove the DSDF front cover 5 Remove 4 screws Then release the pick up module 6 Remove the reverse roller cover Copyright 1995 2013 SAMSUNG All rights reserved 3 18 ...

Page 177: ...ssy GX model 1 Open the DSDF open cover 2 Remove 4 screws Then release the DSDF pick up cover 3 Remove 2 Mold E Rings 4 Remove 2 springs Then release the DSDF pick up roller Assy while pulling it to the left Copyright 1995 2013 SAMSUNG All rights reserved 3 20 ...

Page 178: ... cover 2 Remove 4 screws 3 Pull the pick up module to the front and unplug the connector while lifting up its front 4 Release the roller cover locking 5 Pull and release the roller cover while lifting the stacker up 6 Remove the Mold E ring 3 21 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 180: ... main SVC part 3 3 1 Left Cover 1 Remove 2 cassettes 2 Remove the left dummy cover 3 Remove 6 screw caps and 7 screws 4 Remove the left cover 3 3 2 Rear Cover 1 Remove 12 screw caps and 12 screws 3 23 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 181: ...ly and Reassembly 3 3 3 HVPS board 1 Remove the left cover Refer to 3 3 1 2 Remove 7 screws Release the middle hook 3 Unplug the connector Remove the HVPS board Copyright 1995 2013 SAMSUNG All rights reserved 3 24 ...

Page 182: ...and Reassembly 3 3 4 Temperature_Humidity Sensor 1 Remove the left cover Refer to 3 3 1 2 Unplug the sensor connector Then release the temperature humidity sensor 3 25 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 183: ... connector And release the LSU fan 3 Remove 7 screws Release the middle hook And release the HVPS board 4 Remove 2 screws Take out the LSU slowly CAUTION If you yank the LSU the LSU harness may be damaged 5 Unplug the LSU harness from the left Remove the LSU Copyright 1995 2013 SAMSUNG All rights reserved 3 26 ...

Page 184: ...s and 2 screws Then remove the front top left cover 3 Remove 2 screw caps and 2 screws Then remove the front top right cover 4 Unplug the OPE cables from the OPE Hub board 5 Remove 2 screws securing the OPE Hinge 6 Release the OPE Assy 3 27 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 185: ...Unplug all connectors on the main board Remove 9 screws And release the main board 3 Install the new main board and insert the MSOK NOTE Shading Test for ADF DSDF Unit must be carried out after replacing the main board Refer to 4 5 5 3 Copyright 1995 2013 SAMSUNG All rights reserved 3 28 ...

Page 186: ... Remove the rear cover Refer to 3 3 2 2 Unplug all connectors on the main board Remove 5 screws And release the main board shield 3 Unplug all connector Remove 5 screws And release the toner supply drive unit 3 29 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 187: ... 3 SMPS boards 3 3 9 1 SMPS board 1 1 Remove 7 screw caps and 7 screws Then remove the Lower Rear cover 2 Loosen 4 screws Pull the SMPS cover to the right and release it 3 Unplug all connectors Remove 4 screws And release the SMPS board 1 Copyright 1995 2013 SAMSUNG All rights reserved 3 30 ...

Page 188: ...Remove 7 screw caps and 7 screws Then remove the Lower Rear cover 2 Loosen 4 screws Pull the SMPS cover to the right and release it 3 Unplug all connectors Remove 4 screws And release the SMPS board 2 3 31 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 189: ... is installed for only GX model 1 Remove 11 screw cap and 11 screws Then remove the rear cover 2 Remove 3 screws Then remove the shield SMPS sub upper 3 Unplug all connectors Remove 4 screws And release the SMPS board 3 Copyright 1995 2013 SAMSUNG All rights reserved 3 32 ...

Page 190: ... Board 1 Remove 7 screw caps and 7 screws Then remove the Lower Rear cover 2 Loosen 4 screws Pull the SMPS cover to the right and release it 3 Unplug all connectors Remove 4 screws And release the FDB 3 33 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 191: ...n connector And release the SMPS fan 3 3 12 Main Drive Unit 1 Remove the rear cover Refer to 3 3 2 2 Unplug the flat cable 3 Unplug and release the harness Remove 8 screws And release the Main drive unit 3 3 13 Inductor Unit 1 Remove the rear cover Refer to 3 3 2 Copyright 1995 2013 SAMSUNG All rights reserved 3 34 ...

Page 192: ...mbly 2 Remove 2 screws Unplug all connectors from the SMPS 1 2 boards and FDB Then release the SMPS shield 3 Remove 2 screws Unplug the harness And release the Inductor Unit 3 35 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 193: ...emove the cassette 2 Remove the rear cover Refer to 3 3 2 3 Remove the SMPS shield Refer to 3 3 13 4 Release the CST rail cover after removing 1 screw 5 Release the Auto Closing unit after removing 2 screws Copyright 1995 2013 SAMSUNG All rights reserved 3 36 ...

Page 194: ...SMPS shield Refer to 3 3 13 3 Unplug the motor connector Remove 3 screws And release the Pick up Drive unit 1 3 3 16 Pick up Drive Unit 2 1 Remove the rear cover Refer to 3 3 2 2 Unplug the motor connector Remove 3 screws And release the Pick up Drive unit 2 3 37 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 195: ...main drive unit Refer to 3 3 12 3 Unplug the motor connector Remove 3 screws And release the Regi Drive Unit 3 3 18 Feed_MP Drive Unit 1 Remove the rear cover Refer to 3 3 2 2 Unplug the motor connector Remove 3 screws And release the Feed MP Drive Unit Copyright 1995 2013 SAMSUNG All rights reserved 3 38 ...

Page 196: ...ve the rear cover Refer to 3 3 2 2 Release the harness from its holder Remove 3 screws And release the Fuser Fan connector after unplugging its harness 3 Separate the Fuser Fan Duct and release the fan 3 39 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 197: ... 3 19 3 Unplug the motor connector Remove 4 screws And release the Fuser Exit Drive unit 3 3 21 Side Door Open sensor 1 Remove the rear cover Refer to 3 3 2 2 Remove the Fuser Exit Drive unit Refer to 3 3 20 3 Unplug the connector Remove 1 screw And release the side door open sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 40 ...

Page 198: ...Disassembly and Reassembly 3 3 22 Auto Size sensor 1 Remove 2 cassettes 2 Unplug the sensor connector Remove 2 screws And release the auto size sensor 3 41 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 199: ...ws securing the front cover Remove the front cover while pushing the right hook 3 Remove 6 screws 4 Remove 2 screw caps and 2 screws Then remove the front top left cover 5 Remove 2 screw caps and 2 screws Then remove the front top right cover Copyright 1995 2013 SAMSUNG All rights reserved 3 42 ...

Page 201: ...ve 1 screw Unplug the sensor connector And release the front cover open sensor 3 3 25 Waste Toner Container sensor 1 Remove the inner cover Refer to 3 3 23 2 Release the corresponding sensor A Waste Toner Level sensor B Waste Toner Container Detect sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 44 ...

Page 202: ...TB drive unit 3 3 27 HDD Hard Disk Drive 1 Remove 2 screw caps and 2 screws Then remove the front top left cover 2 Remove 2 screw caps and 2 screws Then remove the Exit Tray 3 Release the HDD cover after removing 4 screws 4 Remove 4 screws Unplug the HDD cable And release the HDD with its holder 3 45 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 203: ... LSU Fan 1 Open 2 cassettes 2 Remove the left dummy cover 3 Remove 6 screw caps and 7 screws 4 Remove the left cover 5 Remove 2 screws Unplug the fan connector And release the LSU fan Copyright 1995 2013 SAMSUNG All rights reserved 3 46 ...

Page 204: ... Unit 1 Remove 4 screw caps and 4 screws Then release the Right Rear cover A 2 Unplug the side unit connector 3 Release the right stopper 4 Release the left stopper 5 Release the side unit 3 47 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 205: ... Cover Side Exit 3 Remove 1 screw Then turn up the sensor holder 4 Unplug the sensor connector Then release the Fuser Out sensor from its holder 3 3 29 2 Feed 2 sensor 1 Remove the Side Unit Refer to 3 3 29 2 Remove 4 screws 3 Remove 3 screws Then remove the Cover Harness Lower A Copyright 1995 2013 SAMSUNG All rights reserved 3 48 ...

Page 206: ...Remove 2 screws 6 Remove the Guide Take Away Lower 7 Unplug the sensor connector Remove 1 screw And then remove the Guide Take Away Upper 8 Unplug the sensor connector Then release the Feed 2 sensor 3 49 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 207: ...9 2 Remove the Guide Take Away Lower and Upper Refer to 3 3 29 2 3 Remove both E ring and Bush 4 Remove the Shaft 5 Release and place the PTB Assy as shown below Then remove 3 screws 6 Remove the Guide Duplex Lower 7 Remove 1 screw Copyright 1995 2013 SAMSUNG All rights reserved 3 50 ...

Page 208: ...3 Disassembly and Reassembly 8 Remove 4 screws 9 Unplug the sensor connector 10 Release the MP Tray Linker 11 Release the MP Unit 3 51 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 209: ... to 3 3 29 3 2 Unplug the connector Then release the MP empty sensor 3 3 29 5 MP paper length sensor 1 Remove the MP Unit Refer to 3 3 29 3 2 Remove the MP Tray Upper 3 Unplug the connector Then remove the MP paper length sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 52 ...

Page 210: ...3 2 Remove 2 screws Remove 3 gears And then release the MP tray 3 Remove 2 screws Remove 3 E rings and Bushes And then release the Bracket Rear 4 Remove 7 screws Then release the Frame Base 5 Remove 2 screws Then release the MP solenoid 3 53 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 211: ...Unplug the connector And then release the Pick Up Unit 2 3 3 30 1 Pick up Lifting sensor and Empty sensor 1 Remove the Pick Up Unit 2 Refer to 3 3 30 2 Unplug the corresponding sensor connector Then remove the sensor A Empty sensor B Pick up Lifting sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 54 ...

Page 212: ...assembly and Reassembly 3 3 30 2 Pre Feed sensor 2 1 Remove the Pick Up Unit 2 Refer to 3 3 30 2 Open the Guide Pick up Then remove the Pre Feed sensor 2 3 55 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 213: ...3 3 30 3 Remove 3 screws Unplug the connector And release the Pick Up Unit 1 3 3 31 1 Pick Up Lifting sensor and Empty sensor 1 Remove the Pick Up Unit 1 Refer to 3 3 31 2 Unplug the corresponding sensor connector Then remove the sensor A Empty sensor B Pick up Lifting sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 56 ...

Page 214: ...nd Reassembly 3 3 31 2 Pre Feed sensor 1 1 Remove the Pick Up Unit 1 Refer to 3 3 31 2 Remove 5 screws Then remove the bracket 3 Release the sensor from its holder 3 57 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 215: ... 2 Remove 2 screw caps and 2 screws Then remove the front top right cover 3 Remove 4 screws 4 Unplug the connector Then release the Right top cover 5 Remove 4 screws Then pull out the fuser unit 6 Unplug the connector Remove 4 screws Copyright 1995 2013 SAMSUNG All rights reserved 3 58 ...

Page 217: ... 3 33 2 Unplug the sensor connector Then remove the Return sensor 3 3 32 2 Duplex 1 sensor 1 Remove the Exit Unit Refer to 3 3 33 2 Remove 2 screws Then turn up the sensor holder 3 Unplug the connector Then release the Duplex 1 sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 60 ...

Page 218: ... 3 3 33 2 Unplug the sensor connector Then release the Exit 1 Bin Full sensor 3 3 32 4 Exit Gate Solenoid 1 Remove the Exit Unit Refer to 3 3 33 2 Remove the E ring Then remove the gear 3 Remove 2 screws Then remove the Exit Gate solenoid A 3 61 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 219: ...om the main board 3 Remove the DSDF connector cover 4 Unplug the DSDF harness from the scan joint board 5 Open the DSDF unit Remove 2 screws 6 Lift up and release the DSDF unit NOTE Shading Test for DSDF Unit must be carried out after replacing the DSDF unit Refer to 4 5 5 3 Copyright 1995 2013 SAMSUNG All rights reserved 3 62 ...

Page 220: ...Remove 3 screws from the bottom of the DSDF And close the DSDF unit 2 Open DSDF open cover Remove 2 screws 3 Release the DSDF rear cover 4 Unplug all harness on the DSDF board Remove 4 screws And release the DSDF PBA 3 63 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 221: ... of the DSDF And close the DSDF unit 2 Open DSDF open cover Remove 2 screws 3 Release the DSDF rear cover 4 Unplug the motor connector Remove 1 screw securing the harness guide 5 Remove 5 screws Release the DSDF main motor while pulling the harness guide Copyright 1995 2013 SAMSUNG All rights reserved 3 64 ...

Page 222: ... the DSDF And close the DSDF unit 2 Open DSDF open cover Remove 2 screws 3 Release the DSDF cover open link 4 Release the DSDF front cover 5 Open the DSDF unit Remove 3 screws from the bottom of the DSDF And close the DSDF unit 6 Open DSDF open cover Remove 2 screws 3 65 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 223: ...r 8 Remove 1 screw 9 Unplug the stacker connector from the DSDF board 10 Release the stacker 11 Remove 6 screws Then remove the stacker lower 12 Remove the paper length sensor after unplugging the connector Copyright 1995 2013 SAMSUNG All rights reserved 3 66 ...

Page 224: ...om the main board 3 Remove the DSDF connector cover 4 Unplug the DSDF harness from the scan joint board 5 Open the DSDF unit Remove 2 screws 6 Lift up and release the DSDF unit NOTE Shading Test for DSDF Unit must be carried out after replacing the DSDF unit Refer to 4 5 5 3 3 67 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 225: ... PBA 1 Open the DSDF open cover Then remove 2 screws 2 Remove 3 screws from the rear 3 Remove the DSDF rear cover 4 Unplug all harness on the DSDF PBA Remove 5 screws And release the DSDF PBA Copyright 1995 2013 SAMSUNG All rights reserved 3 68 ...

Page 226: ... front and unplug the connector while lifting up its front 4 Push the lower part of the cover to release the lock by stopper 5 Release the Stacker Upper Assy while keep the status of step 4 6 Release the harness from the marked position Place the Stacker Upper Assy on the rear cover 3 69 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 227: ...and replace the defective sensor A 0604 001381 Stacker paper detection sensor B JC39 02087A Paper width sensor C 0604 001393 Paper Length sensor D 0604 001393 Stacker elevator position detection sensor Copyright 1995 2013 SAMSUNG All rights reserved 3 70 ...

Page 228: ...s Then release the scan rear cover 3 Remove 5 screw caps and 5 screws Then release the scan front cover 4 Remove 3 screw caps and 3 screws Then release the scan left cover 5 Remove 3 screw caps and 3 screws Then release the scan right cover 6 Unplug the scan cables 3 71 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 229: ...3 Disassembly and Reassembly 7 Remove 3 screws from the left 8 Remove 2 screws from the right 9 Lift up and release the platen unit Copyright 1995 2013 SAMSUNG All rights reserved 3 72 ...

Page 230: ...ase the scan rear cover 3 Remove 5 screw caps and 5 screws Then release the scan front cover 4 Remove 3 screw caps and 3 screws Then release the scan left cover 5 Remove 3 screw caps and 3 screws Then release the scan right cover 6 Remove 2 screw caps and 2 screws 3 73 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 232: ...ly 3 3 35 2 LED Lamp Module 1 Remove the scan glass Refer to 3 3 35 1 2 Remove the transparent tape 3 Unplug the flat cable 4 Remove 4 screws Then release the LED lamp module 3 75 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 233: ...3 3 35 1 2 Release the imaging unit cover after removing 4 screws 3 Unplug the flat cable 4 Release the scanner imaging unit after removing 2 screws NOTE After replacing the imaging unit match the value between the lens number and the scale Copyright 1995 2013 SAMSUNG All rights reserved 3 76 ...

Page 235: ... 3 35 5 APS Sensor 1 Remove the scan glass Refer to 3 3 35 1 2 Remove the joint board cover 3 Remove 1 screw 4 Unplug the harness 5 Release the APS sensor after removing 2 screws Copyright 1995 2013 SAMSUNG All rights reserved 3 78 ...

Page 236: ...3 3 36 Reservoir Unit 1 Open the front cover Then remove YMCK toner cartridges and Waste Toner Container 2 Remove 6 screws 3 Remove the Front Top Left cover 4 Open the side cover 3 79 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 237: ...ont Top Right cover 6 Remove 2 screws securing the front cover Then remove the front cover while pushing the right hook 7 Remove 7 screws securing the inner cover 8 Remove the Dust cleaning bar Copyright 1995 2013 SAMSUNG All rights reserved 3 80 ...

Page 238: ...ray 10 Release the harness 11 Close YMCK shutters 12 Turn the toner supply pipe at a 90 degree angle in a clockwise direction Then pull it to the front 13 Remove 8 screws 14 Remove the Reservoir Unit in following order BK C M Y 3 81 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 240: ... DCF Feed Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug 2 motor connectors Open the harness clamp 3 Remove 3 screws Then remove the Feed Drive Unit 4 Remove 2 screws Then replace the Feed Motor 3 83 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 241: ...mbly 3 3 37 2 DCF Pick up Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the motor connector Remove 2 screws And replace the DCF Pick up Motor Copyright 1995 2013 SAMSUNG All rights reserved 3 84 ...

Page 242: ... and Reassembly 3 3 37 3 DCF PBA 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the 8 connectors Remove 3 screws And replace the DCF PBA 3 85 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 243: ...HCF Feed Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug 2 motor connectors Open the harness clamp 3 Remove 3 screws Then remove the Feed Drive Unit 4 Remove 2 screws Then replace the Feed Motor Copyright 1995 2013 SAMSUNG All rights reserved 3 86 ...

Page 244: ...mbly 3 3 38 2 HCF Pick up Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the motor connector Remove 2 screws And replace the HCF Pick up Motor 3 87 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 245: ... and Reassembly 3 3 38 3 HCF PBA 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the 8 connectors Remove 3 screws And replace the HCF PBA Copyright 1995 2013 SAMSUNG All rights reserved 3 88 ...

Page 246: ...eassembly 3 3 38 4 HCF Lift up Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the connector Remove 3 screws And replace the Lift up Motor 3 89 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 247: ... Reassembly 3 3 38 5 HCF Shaft Motor 1 Remove 4 CAP SCREW Remove 4 screws And remove the COVER REAR 2 Unplug the connector Remove 3 screws And replace the Shaft Motor Copyright 1995 2013 SAMSUNG All rights reserved 3 90 ...

Page 248: ...CREW Remove 7 screws And remove the COVER RIGHT LCT 2 Remove the COVER HARNESS LCT 3 Remove 3 screws from the top side Then remove the COVER REAR LCT 4 Unplug 2 connectors Open the harness clamp Remove 3 screws And remove the DRIVE PH 5 Remove 2 screws Then replace the Feed Motor 3 91 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 249: ... the COVER HARNESS LCT 3 Remove 3 screws from the top side Then remove the COVER REAR LCT 4 Unplug the motor connector Remove 2 screws And replace the Pick up Motor 3 3 39 3 LCT PBA 1 Remove 7 CAP SCREW Remove 7 screws And remove the COVER RIGHT LCT 2 Remove the COVER HARNESS LCT Copyright 1995 2013 SAMSUNG All rights reserved 3 92 ...

Page 250: ...ug all connectors Remove 3 screws And replace the LCT PBA 3 3 39 4 LCT Lift up Motor 1 Remove 7 CAP SCREW Remove 7 screws And remove the COVER RIGHT LCT 2 Remove the COVER HARNESS LCT 3 Remove 3 screws from the top side Then remove the COVER REAR LCT 3 93 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 252: ...tton Turn the power on or off When the blue LED is on the machine is powered on and you can use it If you turn the machine off press this button for more than two seconds Then confirmation window appears 4 Status LED Shows machine status like ready warning or error CAUTION When you use the display screen use your finger only The screen may be damaged with a sharpen pen or anything else 4 1 Copyrig...

Page 253: ...on screen items by a touch and hold gesture For example Touch and hold a widget on the home screen to move it Touch and hold on a field to display a pop up menu of options Swipe To swipe lightly drag your finger vertically or horizontally across the screen Use swipe when Scrolling through the home screen or a menu Panning To pan touch and hold a selected icon then move the device to the left or ri...

Page 254: ...The display screen image in this user s guide may differ from your machine depending on its options or models NOTE Depending on the authentication setting the machine s users have to enter an ID and a password In this case the machine can only be used by an authorized user who has registered an ID and a password on the machine Contact the machine s administrator Navigating Through the Home Screens...

Page 255: ...setting the wallpaper of Home Screen Login Screen You can setting the wallpaper of Login Screen Home and Login Screen You can setting the wallpaper of both Apps XOA Apps Widgets and Programs Place apps XOA apps widgets and program icons on home screen Folder You can create folder on home screen Page You can add page Adding a shortcut from the Apps menu 1 Tap icon to activate the main home screen 2...

Page 256: ...idget 1 Touch and hold a widget until it becomes movable 2 You can drag shortcut and place a shortcut in the trash both items turn red NOTE This action does not uninstall a widget it only removes the copy from the home screen Moving icons in the Apps menu 1 Tap icon to go to the main home screen 2 Tap icon to display your current applications 3 Tap the Apps tab at the top of the screen if it is no...

Page 257: ...nformation about processes that are running toner status darkness recent notifications and alerts NOTE On the home screen touch and hold the notification bar until the pull down displays then drag down vertically Accessing additional panel functions In addition to notifications this panel also provides quick and ready access to separate device functions These can be quickly activated or deactivate...

Page 258: ...pan Remove the old imaging unit and install a new one The toner cartridge life is totally empty Remove the old toner cartridge and install a new one A paper jam has occurred The door is open Close the door There is no paper in the tray Load paper in the tray The machine has stopped due to a major error Check the display message The waste toner container is not installed in the machine or full wast...

Page 259: ... carefully 1 Download the firmware file from the Global Service Partner Network GSPN or Technical Support Portal TSP website 2 Unzip the firmware file to a folder on your PC 3 Copy the firmware file hds or par to a USB flash drive 4 Plug the USB flash drive into the USB port 5 Press the button on control panel in this order Settings Admin Settings Application Management Application Install 6 The i...

Page 260: ...structions carefully Perform the following procedure to update the MFP firmware from the network 1 Go to the SyncThruWeb Service SWS main home page Login as Admin in Sync Thru Web Service NOTE Login using the Administrator ID and Password established during initial machine setup 2 Click on Maintenance Application Management Application Add 4 9 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 261: ...loading the f w file on MFP validation information will appear Check the Overwrite check box if you want to force the firmware update even if the firmware version to be installed is lower or same with the currently installed firmware in the device Press OK to start the firmware upgrade Copyright 1995 2013 SAMSUNG All rights reserved 4 10 ...

Page 262: ...4 Troubleshooting 6 The firmware update will start 7 Once the installation is complete the machine power off and power on automatically 4 11 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 263: ...To avoid tearing the document remove the jammed document slowly and gently NOTE To prevent document jams use the scanner glass for thick thin or mixed paper type originals Original paper jam in front of scanner 1 Remove any remaining pages from the ADF 2 Open the ADF cover 3 Gently remove the jammed paper from the ADF 4 Close the ADF cover Copyright 1995 2013 SAMSUNG All rights reserved 4 12 ...

Page 264: ... 3 Gently remove the jammed paper from the ADF If you do not see paper in this area go to the next step 4 Open the input tray 5 Pull the jammed paper gently out of the ADF If you do not see paper in this area go to the next step 6 Close ADF cover and ADF input tray 4 13 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 265: ...roubleshooting 7 Open the ADF 8 Grasp the misfed paper and remove the paper from the feed area by carefully pulling it using both hands 9 Close the ADF Copyright 1995 2013 SAMSUNG All rights reserved 4 14 ...

Page 266: ...m in tray 1 2 CAUTION The fuser area is hot Take care when removing paper from the machine 1 Open the right door 2 Remove the jammed paper by gently pulling it straight out Close the right door If you do not see paper in this area go to the next step 3 Pull out tray 1 or 2 4 Remove the jammed paper from the machine 5 Insert tray 1 or 2 back into the machine until it locks into place Printing autom...

Page 267: ...see paper in this area go to the next step 3 Pull out tray 3 or 4 4 Remove the jammed paper from the machine 5 Insert tray 3 or 4 back into the machine until it locks into place Printing automatically resumes Paper jam in the multi purpose tray 1 If the paper is not feeding properly pull the paper out of the machine 2 Open and close the front door to resume printing Copyright 1995 2013 SAMSUNG All...

Page 268: ...ht door 2 Remove the jammed paper by gently pulling it straight out 3 Close the right door Paper jam inside the machine Jam feed 3 Jam feed 4 1 Open the right bottom door of the dual cassette feeder 2 Remove the jammed paper by gently pulling it straight out 3 Close the dual cassette feeder right bottom door 4 17 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 269: ...r by gently pulling it straight out 3 Close the right door Paper jam inside of the machine Jam at Fuser out CAUTION The fuser area is hot Take care when removing paper from the machine 1 Open the right door 2 Open the fuser cover Then remove the jammed paper by gently pulling it straight out 3 Close the fuser cover and the right door Copyright 1995 2013 SAMSUNG All rights reserved 4 18 ...

Page 270: ...the paper out of the output tray 2 Open and close the front door Printing automatically resumes If this paper jam persists make sure the bin full sensor is unfolded The bin full sensor is located in front of the output tray 4 19 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 271: ...ode To enter the service mode 1 Press Power button until the pop up will be displayed 2 Press pop up area except Cancel and Turn Off button until the password window will be displayed 3 Enter 1934 and press the Done button Copyright 1995 2013 SAMSUNG All rights reserved 4 20 ...

Page 272: ... P 4 27 Power On Hours Service Hours Power Save Hours P 4 27 Fault Log P 4 27 Supplies Information Usage Counter Error Information Fax Protocol Dump Line 1 Fax Protocol Dump Line 2 Fax Diagnostics Line 1 Fax Diagnostics Line 2 Auto Color Registration Job Duty Auto Toning History Full Auto Color Registration ID Calibration History Maintenance Print Reports Toner Event P 4 27 RTF Format XML Format I...

Page 273: ... Duplex Jam Print Jam Exit Jam Feed Jam Regi Jam Scan Jam Exit Jam Duplex Regi Jam Duplex Scan Jam Jam Count Scan Jam Duplex Exit Jam P 4 29 Toner Cartridge Imaging Unit Development Unit Transfer Fuser Roller Maintenance Counts Part Replacement Count ADF Roller P 4 30 Copyright 1995 2013 SAMSUNG All rights reserved 4 22 ...

Page 274: ...utines P 4 43 Automatic Adjustment P 4 45 Image Position P 4 46 Print Adjustment Print Test Patterns P 4 46 Copy Adjustment Image Position P 4 47 Automatic Adjustment P 4 48 Scan Area Adjustment Manual Adjustment P 4 49 Automatic Adjustment P 4 50 Adjustment ADF Adjustment Manual Adjustment P 4 51 ACS Level Adjustment 1 5 3 ACS ACS Page Adjustment 1 5 5 P 4 52 Off On Auto Color Registration Execut...

Page 275: ... Boot Logs Off On P 4 57 All Capture Log Period Start Date End Date P 4 57 Packet Capture Start Stop Capture File Download Export Network Packet Capture Capture File Delete Clear P 4 58 SYS System Recovery ALL P 4 59 T1 Control Mode Process Speed Paper for Driver T1 PWM TR Control Mode T2 Control Mode Paper Group Paper Side Paper Direction T2 PWM P 4 61 Clear System Cache P 4 62 ON OFF Hibernation...

Page 276: ... Off EIUL On P 4 62 SFE Code List Export Import Print SFE OK P 4 63 Off Continent Branch Dealer ID On Dealer ID P 4 63 Off 90 degrees Envelope Rotate 180 degrees P 4 63 Off Duplex Blur On Off P 4 63 Yellow Drain Cyan Drain Magenta Drain Drain On Black Drain P 4 64 4 25 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 277: ...lacement Unit This menu displays the machine s field replacement unit status Engineer can select one item in the list to check the information of the selected unit In this menu there are five columns Item Threshold Status Count Maximum Life Status This shows the current status of the selected item OK The current count is smaller than the default warning value Check The current count is bigger than...

Page 278: ...red while the system was operating Pressing clear button will clear all the save fault log of the system 4 5 3 6 Print Reports Information Print Reports This menu displays reports which that can be printed from the system The following reports will be available to print Supplies Information Usage Counter Error Information Fax Protocol Dump Line 1 Fax Protocol Dump Line 2 Fax Diagnostics Line 1 Fax...

Page 279: ...This report shows history of execution of TRC control TRC control preserves color consistency against changes in supplies resulting from long time use and environmental change The purpose of the history report is to check if TRC control works normally If TRC control performs normally Pass count must be non zero value and Fail count must be zero If Fail count is not zero the image density sensor ne...

Page 280: ...Bins System M1 Input Trays System M2 Media Path System M3 Output Bins System S1 Video System S2 Engine System S3 Scan System S5 UI System S6 Network System S7 HDD System U1 Fusing Unit U2 LSU Unit U3 Auto Document Feeder System 4 5 4 2 Jam Count Maintenance Counts Jam Count This menu displays the jam Counts of the system Engineer can select one jam group which indicates the location of jams and pr...

Page 281: ...he system Unit Item Sensing Method Toner K Auto Sensing Toner Y Auto Sensing Toner M Auto Sensing Toner Cartridge Toner C Auto Sensing Imaging Unit K Auto Sensing Imaging Unit Y Auto Sensing Imaging Unit M Auto Sensing Imaging Unit Imaging Unit C Auto Sensing Fuser Fuser Auto Sensing Transfer Transfer Roller Count Clear Tray 1 Roller Count Clear Tray 2 Roller Count Clear Tray 3 Roller Count Clear ...

Page 282: ...5 5 109 0065 Plain Temperature offset Media type offset for fuser roll temperature 10 15 5 109 0070 Bond Temperature offset Media type offset for fuser roll temperature 10 15 5 109 0071 Heavy Temperature offset Media type offset for fuser roll remperature 10 15 5 109 0072 Extra Heavy Temperature offset Media type offset for fuser roll remperature 10 15 5 109 0080 Transparency Temperature offset Me...

Page 283: ... Skew for Cyan 200 400 0 Engine Test Routines Diagnostics Engine Diagnostics Engine Test Routines Purpose To perform test routines for the engine Operation Procedure When the main Engine Test Routines window displays engineer can navigate through the list of routines that display along with their descriptions Engineer can also directly input an EDC code to the text box to find a routine Users can ...

Page 284: ...or Slow On Off 100 0342 Feed Motor Slowest Feed Motor Slowest On Off 100 0370 Tray1 Pickup Motor Tray1 Motor is On Off 100 0371 Tray1 Pickup Motor Slow Tray1 Motor Slow On Off 100 0372 Tray1 Pickup Motor Slowest Tray1 Motor Slowest On Off 100 0380 Tray2 Pickup Motor Tray2 Motor is On Off 100 0381 Tray2 Pickup Motor Slow Tray2 Motor Slow On Off 100 0382 Tray2 Pickup Motor Slowest Tray2 Motor Slowes...

Page 285: ...Motor Slow T5 Feed Motor Slow On Off 101 0162 T5 Feed Motor Slowest T5 Feed Motor Slowest On Off 101 0190 Out Bin Full Sensor Detect when a paper is at Out Bin Full Sensor 101 0191 Out Bin2 Full Sensor Detect when a paper is at Out Bin2 Full Sensor 101 0206 Dev Suction Fan Run Start Stop Dev Suction Fan run 101 0207 Dev Suction Fan Run Ready Detects if Dev Suction Fan runs at normal speed 101 0270...

Page 286: ...e 102 0292 Pre Feed1 Sensor Detect when a paper is at Pre Feed1 sensor 102 0300 T2 Feed Sensor or Door Open Detect when a paper is at T2 Feed sensor optional 102 0301 Pre Feed2 Sensor Detect when a paper is at Pre Feed2 sensor 102 0320 T3 Feed Sensor or Door Open Detect when a paper is at T3 Feed sensor optional 102 0321 Pre Feed3 Sensor Detect when a paper is at Pre Feed3 sensor 102 0330 T3 Door ...

Page 287: ...enta Dev bias voltage on at normal drive level 106 0020 Cyan Dev Bias Cyan Dev bias voltage on at normal drive level 106 0030 Black Dev Bias Black Dev bias voltage on at normal drive level 106 0031 Black Dev AC Bias Black Dev bias AC voltage on at normal drive level 106 0032 Cyan Dev AC Bias Cyan Dev bias AC voltage on at normal drive level 106 0033 Magenta Dev AC Bias Magenta Dev bias AC voltage ...

Page 288: ...atus 109 0210 Detect ZeroCross Period Detect ZeroCross Period 109 0300 Fuser Installed Detect Fuser Unit 110 0000 LSU Motor1 Run Ready Detects if LSU motor1 runs at normal speed 110 0020 LSU Fan1 Run Ready Detects if LSU Fan Motor runs at normal speed 110 0060 LSU Motor1 Run LSU Motor1 On Off 110 0080 LSU LD Power1 LSU LD1 Power On Off yellow 110 0090 LSU LD Power2 LSU LD2 Power On Off magenta 110...

Page 289: ...0111 M OPC Home Sensor Status M OPC Home Sensor Status Display 112 0121 C OPC Home Sensor Status C OPC Home Sensor Status Display 112 0131 K OPC Home Sensor Status K OPC Home Sensor Status Display 112 0200 ACR Shutter Motor Run ACR Shutter Motor On Off 112 0210 ACR Shutter Detect Detect ACR Shutter 112 0220 ACR Shutter Open ACR Shutter Open 112 0230 ACR Shutter Close ACR Shutter Close 112 0300 Fro...

Page 290: ...r Staple Unit Motor On Off 113 0561 Finisher Ejector1 Motor Finisher Ejector1 Motor On Off 113 0562 Finisher Ejector2 Motor Finisher Ejector2 Motor On Off 113 0563 Finisher Ejector2 Reverse Motor Finisher Ejector2 Reverse Direction On Off 113 0570 Finisher Main Tray Motor Finisher Main Tray Motor On Off 113 0571 Finisher Paper Support Motor Finisher Paper Support Motor On Off 113 0581 Finisher Tra...

Page 291: ...etect 2BinFinisher Main beam Sensor 113 2141 2BinFinisher Main Front level Sensor Detect 2BinFinisher Main Front level Sensor 113 2142 2BinFinisher Main Rear level Sensor Detect 2BinFinisher Main Rear level Sensor 113 2143 2BinFinisher Main Encoder Sensor Detect 2BinFinisher Main Encoder Sensor 113 2144 2BinFinisher Main Full Sensor Detect 2BinFinisher Main Full Sensor 113 2145 2BinFinisher Sub Fu...

Page 292: ...or 113 3050 Booklet Guide home Sensor Detect Booklet Guide home Sensor 113 3060 Booklet Diverter home Sensor Detect Booklet Diverter home Sensor 113 3080 Booklet Tamper home Sensor Detect Booklet Tamper home Sensor 113 3090 Booklet Paddle home Sensor Detect Booklet Paddle home Sensor 113 3100 Booklet Entrance paper Sensor Detect Booklet Entrance paper Sensor 113 3110 Booklet Tray paper Sensor Dete...

Page 293: ...tion B Sensor Detect Punch Position B Sensor 113 4040 Punch Encoder Sensor Detect Punch Encoder Sensor 113 4050 Punch Hopper full Sensor Detect Punch Hopper full Sensor 113 4060 Punch Type1 detect Sensor Detect Punch Type1 detect Sensor 113 4061 Punch Type2 detect Sensor Detect Punch Type2 detect Sensor 113 4500 Punch Scan Motor Punch Scan Motor On Off 113 4510 Punch Motor Punch Motor On Off Copyr...

Page 294: ...ON_DP_33 1 OPTION_DP_40 2 OPTION_DP_37 3 OPTION_DP_50 20 220 Auto Dial Start Pause Time Pause time before auto dialing second 1 0 10 20 300 Ring On Time Ring On Time ms 170 90 800 20 310 Ring Off Time Ring Off Time ms 560 90 800 20 320 Ring Detection Freq sets the Call Indication frequency range that will be detected by LIU 1 1 12 80hz 2 16 55hz 3 20 55hz 4 22 55hz 20 330 Ring On Max Time Ring On ...

Page 295: ...peed Select Modem Start Speed 24 20 810 Fax Transmission Level Adjust Fax Transmission Level dBm Country Value Country Value 20 830 Auto Dial Timeout Adjust Auto Dial Timeout second Country Value 30 150 20 920 CNG Detection Count CNG Tone Detection check count during ANS FAX mode 2 1 15 20 930 Caller ID This option is needed to guide Caller ID off for user environment Country Value 0 OPTION_OFF 1 ...

Page 296: ... 1 On Off 20 027 DTMF 5 Line1 Emits DTMF 5 on line 1 On Off 20 028 DTMF 6 Line1 Emits DTMF 6 on line 1 On Off 20 029 DTMF 7 Line1 Emits DTMF 7 on line 1 On Off 20 030 DTMF 8 Line1 Emits DTMF 8 on line 1 On Off 20 031 DTMF 9 Line1 Emits DTMF 9 on line 1 On Off 20 040 V 21 300 bps Line1 Emits V 21 300 bps Line1 On Off 20 041 V 27ter 2400 bps Line1 Emits V 27ter 2400 bps Line1 On Off 20 042 V 27ter 4...

Page 297: ...TMF 6 on line 2 On Off 21 029 DTMF 7 Line2 Emits DTMF 7 on line 2 On Off 21 030 DTMF 8 Line2 Emits DTMF 8 on line 2 On Off 21 031 DTMF 9 Line2 Emits DTMF 9 on line 2 On Off 21 040 V 21 300 bps Line2 Emits V 21 300 bps Line2 On Off 21 041 V 27ter 2400 bps Line2 Emits V 27ter 2400 bps Line2 On Off 21 042 V 27ter 4800 bps Line2 Emits V 27ter 4800 bps Line2 On Off 21 043 V 29 7200 bps Line2 Emits V 29...

Page 298: ...e2 On Off 21 059 V 34 26400 bps Line2 Emits V 34 26400 bps Line2 On Off 21 060 V 34 28800 bps Line2 Emits V 34 28800 bps Line2 On Off 21 061 V 34 31200 bps Line2 Emits V 34 31200 bps Line2 On Off 21 062 V 34 33600 bps Line2 Emits V 34 33600 bps Line2 On Off 4 47 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 299: ...ll be shown on the printed report When the previous shading value is needed press Print Last Shade Report For ADF DSDF Unit 1 Load the shading sheet on the DSDF tray 2 Enter SVC mdoe Select the following menu Diagnostics Scanner Diagnostics Shading Test Shade and Print Report ADF When the previous shading value is needed press Print Last Shade Report ADF 3 Check if RESULTS on the sheet is OK NOTE ...

Page 300: ...box to find a NVM After selecting a code the Edit button will be enabled only if the code is writable If the selected code is writable and the Edit button is enabled press the button to configure the desired value for the code Verification N A Specification N A Reference N A Code Display Default LX model GX model 05 0000 Pick Up Count 0 O O 05 0001 Retard Roller Count 0 O O 05 0030 Simplex Regi Va...

Page 301: ...nner Platen Home Position Sensor High Low O O 05 0000 Document Length 1 Sensor High Low O O 05 0001 Document Length 2 Sensor High Low O O 05 0002 Document Length 3 Sensor High Low X O 05 0020 Document Cover Open Sensor High Low O O 05 0040 Document Detect Sensor High Low O O 05 0050 Document Feed Sensor High Low X O 05 0060 Document Simplex Registration Sensor High Low O O 05 0070 Document Scan Re...

Page 302: ...2 Motor Backward Start Stop X O 05 0180 Document Stacker Lift Motor Forward Start Stop X O 05 0181 Document Stacker Lift Motor Backward Start Stop X O 05 0190 Document Width Guide ADC Sensor 10Bit 0 1023 O O 05 0210 Document Jig Test Low Speed Simplex Start Stop O O 05 0230 Document Jig Test High Speed Simplex Start Stop O O 4 51 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 303: ... test pattern will be printed out 4 Place the printed pattern on platen The words front side on the chart face the glass The arrows face left edge of the platen Press Scan 1 5 Press OK button Automatic scanning will occur 6 Place the printed pattern on platen The words back side on the chart face the glass The arrows face left edge of the platen Press Scan 2 7 Press OK button Automatic scanning wi...

Page 304: ...Edge Simplex Side Edge Duplex Leading Edge Duplex Side Edge NOTE Adjustment must be done for each tray Tray X MP It is recommended not to choose ALL for tray selection It is always better to adjust for a particular tray at each time 3 Print out the test pattern and check if the image is moved as you want If not repeat stpe2 Diagnostics Adjustment Print Adjustment Print Test Patterns This menu is t...

Page 305: ...n It often causes confusing for the adjustment 3 The Procedure for copy adjustment is almost same as Print Adjustment NOTE Adjustment must be done for each tray Tray X MP It is recommended not to choose ALL for tray selection It is always better to adjust for a particular tray at each time 1 Select a tray required adjustment 2 Change the adjustment value with then press OK button to save changes S...

Page 306: ...tter Choose one size to meet your primary size of use 2 Press OK button Automatic scanning will occur and the system will automatically calculate the proper value based on scanning result of the chart 3 The new value set to the system 4 Scan the Scanner A S Chart and send it to a PC Scanning must be occur from the scan glass 5 To check the image position compare the position of scale marks a b of ...

Page 307: ...adjustment value with arrow button 4 Image Position a b If the current value is smaller than the specification press Otherwise press 5 Magnification c If the current value is smaller than the specification press Otherwise press 6 Press the OK button to apply the new value to the system 7 Scan the Scanner A S Chart and send it to a PC Scanning must be occur from the scan glass 8 To check the image ...

Page 308: ...ate the proper value based on scanning result of the chart 3 The new value set to the system 4 Copy the Scanner A S Chart Scanning must be occur from the DSDF 5 To check the image position compare the position of scale marks a b of the chart to the copy 6 To check the magnification compare the length of line c of the chart to the copy NOTE Specification a b 10 1 5 mm c 190 1 5 mm NOTE After execut...

Page 309: ... Change the adjustment value with arrow button 4 Image Position a b If the current value is smaller than the specification press Otherwise press 5 Magnification c If the current value is smaller than the specification press Otherwise press NOTE Specification a b 10 1 5 mm c 190 1 5 mm 6 Press the OK button to apply the new value to the system 7 Copy the Scanner A S Chart Scanning must be occur fro...

Page 310: ...e ratio of color contents in the original document Operation Procedure Change the level from 1 to 5 Classifies a document as color if color coverage of the document is higher than predefined level Level 1 has higher probability of classifying documents to color while level 5 has lower probability Verification Copy the mono copied original with auto color mode and check if print out is monochrome S...

Page 311: ...tion The system executes ACR based on the count of printed pages since the last ACR execution Inner Temperature The system executes ACR when inner temperature of the device increases or decreases by the configured value since the last ACR execution LSU Temperature The system executes ACR when LSU temperature of the device increases or decreases by the configured value since the last ACR execution ...

Page 312: ...ification Print out a test job and make sure the image quality has recovered Diagnostics Image Management Auto Tone Adjustment Activation Full Purpose To correct image quality when any OPC drum is replaced or the life of the OPC drum is changed replacing any OPC drum or density of the image is poor And this function will be performed when temperature and or humidity in the room changes suddenly Op...

Page 313: ...um is replaced or the life of the OPC drum is changed replacing any OPC drum or density of the image is poor And this function will be performed when temperature and or humidity in the room changes suddenly Operation Procedure When selecting OK Full TRC will execute now Verification Print out a test job and make sure the image quality has recovered Diagnostics Image Management Auto Tone Adjustment...

Page 314: ...ance User Saved Data and Log Data Clear This function formats all the user data for example box data pending secure jobs font form macro data related applications and job log on the hard disk Service Functions Hard Disk Maintenance All Saved Data Clear This function formats all the data that can be erased with 3 functions above The function will NOT format the hard disk entirely Service Functions ...

Page 315: ...eate a trade off of performance in certain system operation Use this option when the system behaves abnormally and engineers need to investigate problems 4 5 6 6 Capture Log Service Functions Capture Log This function copies all the saved log in the system to a UBS memory as a zip file Note that the size of system log could reach up to 1GB If the system log size become considerably huge it will ta...

Page 316: ...e b Start button shall be changed to Stop button NOTE The packet capture is implemented by using tcpdump leth0 s1200 w filename Packet Size Show the file size captured 2 Export Capture File Export button Export network packet capture file to USB memory stick 3 Delete Capture File Delete button Clear network packet capture file in a device 4 65 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 317: ...he data in the selected partition a HDD Format Hidden Partition This can format and reinstall the only System Binary in HDD User data is not deleted USB This can format the HDD using USB stick All data except the stored in MSOK will be deleted Network This can format the HDD using network All data except the stored in MSOK will be deleted b HDD Repair This can restore the internal system by checki...

Page 318: ...are present in the shared folder of the server then the system will be directed to the Confirmation page otherwise an Error page will be displayed with an appropriate error message 5 When pushing Next button on option selection page the confirmation page will be displayed 6 When pushing Next button progress page will be displayed 7 When completing HDD Recovery or HDD Repair successfully reboot the...

Page 319: ...e Gray Spot Increase T1 PWM value of the issued color Non Cyclic White Line Decrease T1 PWM value of the issued color OPC Cyclic Ghost Decrease T1 PWM value of the issued color 2 T2 Control Problems Choose the paper group paper side and paper direction Adjust T1 PWM value based on the problem type Blur Increase T1 PWM value Poor Transfer Increase T1 PWM value Re transfer Decrease T1 PWM value Whit...

Page 320: ...ing Message Service Functions Paper Low Warning Message This function enables disables the warning message of the paper low status 4 5 6 13 Part Replacement Alert Service Functions Part Replacement Alert This function enables disables the alert message of the consumable s life time ON Alert message on Level Low Empty Exhaust Worn OFF Alert message off 4 5 6 14 FDI Service Functions FDI In this fun...

Page 321: ...R LF to EOJ response 2 No EOJ job but EOJ response occurs 3 Device uses Job name instead of EOJ name 010 Maximum value of Power save time is increased as 240 min 012 If the device is in jam status all print jobs except secure or stored jobs are deleted automatically 013 The device ignores the USB memory stick and detects only card reader 014 When the authenticated user uses scan to email user s em...

Page 322: ...ions as follows Off default Load envelope SEF direction 90 degrees Load envelope LEF direction 180 degrees Load envelope SEF direction with flap is bottom side NOTE 1 If the paper source is Auto the device shall feed from MP Tray Because the LEF envelope can be loaded only in MP Tray according to Paper Specification 2 If the length of envelope is over max size of custom width the device shall not ...

Page 323: ...roubleshooting Messages appear on the control panel display to indicate the machine s status or errors NOTE Some messages may not appear on the display depending on the options or models Copyright 1995 2013 SAMSUNG All rights reserved 4 72 ...

Page 324: ...r P 4 73 11 2T61 Load MP with Letter Plain paper P 4 73 Error Code 11 2T01 11 2T11 11 2T21 11 2T31 11 2T41 11 2T51 11 2T61 Error message Load tray with Letter Plain paper Load tray 1 with Letter Plain paper Load tray 2 with Letter Plain paper Load tray 3 with Letter Plain paper Load tray 4 with Letter Plain paper Load tray 5 with Letter Plain paper Load MP with Letter Plain paper Symptom Paper in ...

Page 325: ...l for service if the problem persists Symptom Hibernation image creation is failed Troubleshooting method 1 Turn the machine on with a normal booting 2 Enter the SVC mode Select Hibernation On again Error Code 61 1Y70 Error message Scanner Failure 61 1Y70 Turn off then on Call for service if the problem persists Symptom Shading data is broken due to HDD SD replacement or system format Troubleshoot...

Page 326: ... problem persists P 4 80 A1 2311 Motor Failure A1 2311 Turn off then on Call for service if the problem persists P 4 81 A1 2312 Motor Failure A1 2312 Turn off then on Call for service if the problem persists P 4 81 A1 2313 Motor Failure A1 2313 Turn off then on Call for service if the problem persists P 4 81 A1 2411 Motor Failure A1 2411 Turn off then on Call for service if the problem persists P ...

Page 327: ...ists P 4 86 A1 5412 Motor Failure A1 5412 Turn off then on Call for service if the problem persists P 4 87 A1 5413 Motor Failure A1 5413 Turn off then on Call for service if the problem persists P 4 87 A1 5512 Motor Failure A1 5512 Turn off then on Call for service if the problem persists P 4 88 A1 5513 Motor Failure A1 5513 Turn off then on Call for service if the problem persists P 4 88 Copyrigh...

Page 328: ... are any foreign substances or paper around Feed MP unit 3 Remove the rear cover 4 Check the connection between the motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the motor signal 3 3V If the signal is abnormal replace the main board Refer to 3 3 7 Main board ii Check...

Page 329: ...re any foreign substances or paper around fuser unit 3 Remove the rear cover 4 Check the connection between the motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the motor signal 3 3V If the signal is abnormal replace the main board Refer to 3 3 7 Main board ii Check the...

Page 330: ... on If the error persists check the following 2 Remove the ITB cleaner and ITB Unit Check if there are any foreign substances in ITB unit 3 Remove the rear cover 4 Check the connection between the motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the motor signal 3 3V If...

Page 331: ... then on If the error persists check the following 2 Remove the yellow drum unit Check if there are any foreign substances in yellow drum unit 3 Remove the rear cover 4 Check the connection between the yellow OPC motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the moto...

Page 332: ... then on If the error persists check the following 2 Remove the magenta drum unit Check if there are any foreign substances in magenta drum unit 3 Remove the rear cover 4 Check the connection between the magenta OPC motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the m...

Page 333: ... then on If the error persists check the following 2 Remove the cyan drum unit Check if there are any foreign substances in cyan drum unit 3 Remove the rear cover 4 Check the connection between the cyan OPC motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the motor sign...

Page 334: ... then on If the error persists check the following 2 Remove the black drum unit Check if there are any foreign substances in black drum unit 3 Remove the rear cover 4 Check the connection between the black OPC motor and main board 5 If the connection is OK enter SVC mode Execute the motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the motor s...

Page 335: ...Routines a If the motor is not operational i Check the T1 engage motor connection ii Check the motor resistance If the measured value is out of the standard area 7 10 ohm replace the T1 engage motor iii If the motor is normal replace the main board b If the motor is operational i Open the side cover Check if the ITB connector is connected correctly or is deformed ii Remove the ITB cleaner and ITB ...

Page 336: ... Execute the yellow toner supply motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the power 24V If the power is abnormal check the SMPS board If the SMPS board is defective replace it Refer to 3 3 9 SMPS board 1 and 2 ii If the SMPS board is normal replace the main board Refer to 3 3 7 Main board iii If the error persists after replacing the ...

Page 337: ...Execute the magenta toner supply motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the power 24V If the power is abnormal check the SMPS board If the SMPS board is defective replace it Refer to 3 3 9 SMPS board 1 and 2 ii If the SMPS board is normal replace the main board Refer to 3 3 7 Main board iii If the error persists after replacing the ...

Page 338: ...de Execute the cyan toner supply motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the power 24V If the power is abnormal check the SMPS board If the SMPS board is defective replace it Refer to 3 3 9 SMPS board 1 and 2 ii If the SMPS board is normal replace the main board Refer to 3 3 7 Main board iii If the error persists after replacing the ...

Page 339: ...e Execute the black toner supply motor test Diagnostics Engine Diagnostics Engine Test Routines a If the motor is not operational i Check the power 24V If the power is abnormal check the SMPS board If the SMPS board is defective replace it Refer to 3 3 9 SMPS board 1 and 2 ii If the SMPS board is normal replace the main board Refer to 3 3 7 Main board iii If the error persists after replacing the ...

Page 340: ...ersists P 4 90 A2 1521 Fan Failure A2 1521 Open the door then close it Call for service if the problem persists P 4 90 A2 1523 Fan Failure A2 1523 Open the door then close it Call for service if the problem persists P 4 90 A2 2310 Fan Failure A2 2310 Turn off then on Call for service if the problem persists P 4 90 A2 2311 Fan Failure A2 2311 Turn off then on Call for service if the problem persist...

Page 341: ... 2321 A2 2323 1 Turn the machine off then on If the problem persists check the followings 2 Check the connection of the corresponding fan and main board 3 If the connection is OK enter SVC mode Execute the fan test Diagnostics Engine Diagnostics Engine Test Routines a If the fan is not operational i Check the power 24V If the power is abnormal check the SMPS board If the SMPS board is defective re...

Page 342: ...3 3211 Turn off then on Call for service if the problem persists P 4 94 A3 3212 Sensor Failure A3 3212 Turn off then on Call for service if the problem persists P 4 94 A3 3310 Sensor Failure A3 3310 Turn off then on Call for service if the problem persists P 4 95 A3 3311 Sensor Failure A3 3311 Turn off then on Call for service if the problem persists P 4 95 A3 3312 Sensor Failure A3 3312 Turn off ...

Page 343: ...de cover 2 Clean the sensor window with a soft cloth 3 Close the side cover 4 Enter SVC mode Select the CTD Sensor Cleaning Diagnostics Image Management Auto Color Tone Adjustment Condition CTD Sensor Cleaning 5 When pop up appears select the Yes button NOTE a CTD sensor calibration will start Then CTD sensor failure error will be solved b If you don t execute the CTD sensor cleaning in SVC mode e...

Page 344: ...he fuser unit is defective The sensor signal is abnormal due to a defective harness Troubleshooting method A3 3111 Center NC sensor is in short status A3 3112 Center NC sensor is in open status A3 3113 Side NC sensor is in short status A3 3114 Side NC sensor is in open status 1 Turn the machine off then on If the problem persists check the followings 2 Enter SVC mode Execute the fuser temperature ...

Page 345: ...problem persists Symptom Inner temperature sensor is defective Troubleshooting method A3 3210 Inner temperature sensor value is abnormal A3 3211 Inner temperature sensor is in short status A3 3212 Inner temperature sensor is in open status 1 Turn the machine off then on 2 Check the connection between the inner temp sensor and main board If the connection is OK replace the inner temp sensor 3 If th...

Page 346: ...sists Sensor Failure A3 3411 Turn off then on Call for service if the problem persists Sensor Failure A3 3412 Turn off then on Call for service if the problem persists Symptom Outer temperature humidity sensor is defective Troubleshooting method A3 3310 A3 3311 A3 3312 Temperature function is abnormal A3 3410 A3 3411 A3 3412 Humidity function is abnormal 1 Turn the machine off then on 2 Check the ...

Page 347: ...Magenta toner cartridge is not installed Install it P 4 102 C1 3413 Shake magenta toner cartridge P 4 102 C1 3512 Magenta toner cartridge is not compatible Check users guide P 4 102 C1 4110 Prepare new cyan toner cartridge P 4 103 C1 4120 Replace with new cyan toner cartridge P 4 103 C1 4130 End of life Replace with new cyan toner cartridge P 4 103 C1 4140 End of life Replace with new cyan toner c...

Page 348: ...will be exhausted soon Error Code C1 2120 C1 2130 C1 2140 Error message Replace with new yellow toner cartridge End of life Replace with new yellow toner cartridge Symptom The yellow toner cartridge is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the yellow toner cartridge 3 Install the new yellow toner cartridge 4 Close the front cover 4 97 Copyright 1995 2013 SAM...

Page 349: ...1 Open the front cover 2 Remove the yellow toner cartridge Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge And turn over the toner cartridge and tap the top in the same way 3 Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge 4 Close the front cover Copyright 1995 2013 SAMSUNG All rights reserv...

Page 350: ...artridge is installed 2 Remove and reinstall the yellow toner cartridge 3 If the problem persists check if the toner cartridge modular jack is contaminated or deformed 4 Replace the yellow toner cartridge with a new one Error Code C1 2510 C1 2512 Error message Yellow toner cartridge is not compatible Check users guide Symptom Yellow toner cartridge is not compatible Troubleshooting method 1 Replac...

Page 351: ...ill be exhausted soon Error Code C1 3120 C1 3130 C1 3140 Error message Replace with new magenta toner cartridge End of life Replace with new magenta toner cartridge Symptom The magenta toner cartridge is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the magenta toner cartridge 3 Install the new magenta toner cartridge 4 Close the front cover Copyright 1995 2013 SAMS...

Page 352: ...1 Open the front cover 2 Remove the magenta toner cartridge Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge And turn over the toner cartridge and tap the top in the same way 3 Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge 4 Close the front cover 4 101 Copyright 1995 2013 SAMSUNG All rights...

Page 353: ...r cartridge is installed 2 Remove and reinstall the magenta toner cartridge 3 If the problem persists check if the toner cartridge modular jack is contaminated or deformed 4 Replace the magenta toner cartridge with a new one Error Code C1 3512 Error message Magenta toner cartridge is not compatible Check users guide Symptom Magenta toner cartridge is not compatible Troubleshooting method 1 Replace...

Page 354: ...w will be exhausted soon Error Code C1 4120 C1 4130 C1 4140 Error message Replace with new cyan toner cartridge End of life Replace with new cyan toner cartridge Symptom The cyan toner cartridge is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the cyan toner cartridge 3 Install the new cyan toner cartridge 4 Close the front cover 4 103 Copyright 1995 2013 SAMSUNG Al...

Page 355: ...Open the front cover 2 Remove the cyan toner cartridge Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge And turn over the toner cartridge and tap the top in the same way 3 Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge 4 Close the front cover Copyright 1995 2013 SAMSUNG All rights reserved 4...

Page 356: ...er cartridge is installed 2 Remove and reinstall the cyan toner cartridge 3 If the problem persists check if the toner cartridge modular jack is contaminated or deformed 4 Replace the cyan toner cartridge with a new one Error Code C1 4512 Error message Cyan toner cartridge is not compatible Check users guide Symptom Cyan toner cartridge is not compatible Troubleshooting method 1 Replace the cyan t...

Page 357: ... will be exhausted soon Error Code C1 5120 C1 5130 C1 5140 Error message Replace with new black toner cartridge End of life Replace with new black toner cartridge Symptom The black toner cartridge is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the black toner cartridge 3 Install the new black toner cartridge 4 Close the front cover Copyright 1995 2013 SAMSUNG All ...

Page 358: ...Open the front cover 2 Remove the black toner cartridge Stand the toner cartridge vertically and tap its top section to distribute the toner evenly inside the cartridge And turn over the toner cartridge and tap the top in the same way 3 Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge 4 Close the front cover 4 107 Copyright 1995 2013 SAMSUNG All rights res...

Page 359: ...er cartridge is installed 2 Remove and reinstall the black toner cartridge 3 If the problem persists check if the toner cartridge modular jack is contaminated or deformed 4 Replace the black toner cartridge with a new one Error Code C1 5512 Error message Black toner cartridge is not compatible Check users guide Symptom Black toner cartridge is not compatible Troubleshooting method 1 Replace the bl...

Page 360: ... Replace with new magenta imaging unit P 4 112 C3 3411 Magenta imaging unit is not installed Install it P 4 113 C3 3512 Magenta imaging unit is not compatible Check users guide P 4 113 C3 4110 Prepare new cyan imaging unit P 4 114 C3 4130 Replace with new cyan imaging unit P 4 114 C3 4140 End of life Replace with new cyan imaging unit P 4 114 C3 4411 Cyan imaging unit is not installed Install it P...

Page 361: ...be exhausted soon Error Code C3 2130 C3 2140 Error message End of life Replace with new yellow imaging unit Symptom Yellow drum unit is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the yellow drum unit 4 Install the new yellow drum unit 5 Clean the LSU window 6 Install the waste toner container 7 Close the front cover Copyright 19...

Page 362: ... the waste toner container 5 Close the front cover Error Code C3 2511 C3 2512 Error message Yellow imaging unit is not compatible Check user s guide Symptom Yellow drum unit is not compatible Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the yellow drum unit Check if the drum unit is compatible with the machine 4 If the drum unit is not a samsung genuine...

Page 363: ...be exhausted soon Error Code C3 3130 C3 3140 Error message End of life Replace with new magenta imaging unit Symptom Magenta drum unit is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the magenta drum unit 4 Install the new magenta drum unit 5 Clean the LSU window 6 Install the waste toner container 7 Close the front cover Copyrigh...

Page 364: ...tall the waste toner container 5 Close the front cover Error Code C3 3512 Error message Magenta imaging unit is not compatible Check user s guide Symptom Magenta drum unit is not compatible Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the magenta drum unit Check if the drum unit is compatible with the machine 4 If the drum unit is not a samsung genuine ...

Page 365: ...be exhausted soon Error Code C3 4130 C3 4140 Error message End of life Replace with new magenta imaging unit Symptom Cyan drum unit is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the cyan drum unit 4 Install the new cyan drum unit 5 Clean the LSU window 6 Install the waste toner container 7 Close the front cover Copyright 1995 20...

Page 366: ...nstall the cyan drum unit 4 Install the waste toner container 5 Close the front cover Error Code C3 4512 Error message Cyan imaging unit is not compatible Check user s guide Symptom Cyan drum unit is not compatible Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the cyan drum unit Check if the drum unit is compatible with the machine 4 If the drum unit is ...

Page 367: ...e exhausted soon Error Code C3 5130 C3 5140 Error message End of life Replace with new magenta imaging unit Symptom Black drum unit is at the end of its life Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the black drum unit 4 Install the new black drum unit 5 Clean the LSU window 6 Install the waste toner container 7 Close the front cover Copyright 1995 ...

Page 368: ...tall the waste toner container 5 Close the front cover Error Code C3 5512 Error message Black imaging unit is not compatible Check user s guide Symptom Black drum unit is not compatible Troubleshooting method 1 Open the front cover 2 Remove the waste toner container 3 Remove the black drum unit Check if the drum unit is compatible with the machine 4 If the drum unit is not a samsung genuine replac...

Page 369: ... 4 118 C5 1120 Replace new transfer belt unit P 4 119 C5 2120 Transfer belt cleaning unit is worn Replace with new one P 4 119 Error Code C5 1110 Error message Prepare new transfer belt unit Symptom The life of the ITB Unit expires soon Troubleshooting method 1 Order new ITB unit Copyright 1995 2013 SAMSUNG All rights reserved 4 118 ...

Page 370: ...n 6 Enter SVC mode 7 Select TRANSFER INFORMATION Supply Status Field Replacement Unit TRANSFER 8 Select ITB The RESET button will be activated Click RESET to clear the ITB count 9 Exit SVC mode by pushing the home button Error Code C5 2120 Error message Prepare new transfer belt unit Symptom The life of the ITB cleaner has expired Troubleshooting method 1 Turn the machine off 2 Replace the ITB cle...

Page 371: ...e C6 1310 Error message Fuser unit is not installed Install it Symptom The fuser unit is not installed or fuser unit connector is not connected properly Troubleshooting method 1 Turn the machine off then on 2 If the problem persists turn the machine off again 3 Open the side cover 4 Remove and reinstall the fuser unit 5 Turn the machine on 6 If the problem persists replace the fuser unit CAUTION T...

Page 372: ...on Troubleshooting method 1 Order new waste toner container Error Code C7 1130 Error message Waste toner container is full Replace it Symptom The life of the waste toner container has expired Troubleshooting method 1 Open the front cover 2 Remove the waste toner container Install a new waste toner container 3 Close the front cover Error Code C7 1311 Error message Waste toner container is not insta...

Page 373: ...it again P 4 124 C8 3313 Magenta Developer Failure C8 3313 Turn off then on Please call for service if the problem persists P 4 124 C8 4130 Replace with new cyan developer unit P 4 125 C8 4210 Cyan Developer Failure C8 4210 Turn off then on P 4 125 C8 4310 Cyan Developer Failure C8 4310 Install cyan developer unit again P 4 125 C8 4313 Cyan Developer Failure C8 4313 Turn off then on Please call fo...

Page 374: ...f then on Please call for service if the problem persists Symptom The yellow developer unit has a problem with toner supply or sensor calibration Troubleshooting method 1 Open the front cover Then remove the waste toner container 2 Check if the toner supply pipe is blocked If it is closed open it Lever is in horizontal position 3 Check if deve unit connector 4 pin is connected correctly Check if t...

Page 375: ...off then on Please call for service if the problem persists Symptom The magenta developer unit has a problem with toner supply or sensor calibration Troubleshooting method 1 Open the front cover Then remove the waste toner container 2 Check if the toner supply pipe is blocked If it is closed open it Lever is in horizontal position 3 Check if deve unit connector 4 pin is connected correctly Check i...

Page 376: ...en on Please call for service if the problem persists Symptom The cyan developer unit has a problem with toner supply or sensor calibration Troubleshooting method 1 Open the front cover Then remove the waste toner container 2 Check if the toner supply pipe is blocked If it is closed open it Lever is in horizontal position 3 Check if deve unit connector 4 pin is connected correctly Check if the pin...

Page 377: ...then on Please call for service if the problem persists Symptom The black developer unit has a problem with toner supply or sensor calibration Troubleshooting method 1 Open the front cover Then remove the waste toner container 2 Check if the toner supply pipe is blocked If it is closed open it Lever is in horizontal position 3 Check if deve unit connector 4 pin is connected correctly Check if the ...

Page 378: ...C9 2120 Replace with new transfer roller P 4 128 C9 2220 TR Failure C9 2220 Install transfer roller again P 4 128 Error Code C9 2110 Error message Prepare with new transfer roller Symptom The life of the second transfer roller T2 expires soon Troubleshooting method 1 Order the transfer roller Assy 4 127 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 379: ...us Field Replacement Unit TRANSFER 6 Select T2 Roller The RESET button will be activated Click RESET to clear the T2 Roller count 7 Exit the SVC mode by pushing the home button Error Code C9 2220 Error message TR Failure C9 2220 Install transfer roller again Symptom The life of the second transfer roller T2 is not installed Troubleshooting method 1 Open the side cover 2 Remove and reinstall the se...

Page 380: ...133 H1 1353 Input System Failure H1 1353 Pull Tray 3 out and insert it P 4 134 H1 1354 Paper is empty in tray 3 Load paper P 4 133 H1 1411 Paper jam in Tray 4 P 4 135 H1 1412 Paper jam in Tray 4 P 4 135 H1 1417 Paper jam in Tray 4 P 4 135 H1 1418 Paper jam in Tray 4 P 4 135 H1 1422 Tray 4 cassette is pulled out Insert it properly P 4 137 H1 1451 Paper is low in Tray 4 Load paper P 4 138 H1 1452 Pa...

Page 381: ...fective roller 4 If pick up reverse forward rollers have no problem check the following a Remove the DCF pick up unit1 Check if the pre feed sensor cable is connected correctly b Check if the sensor cable on DCF PBA is connected correctly c If the connection is OK replace the pre feed sensor 0604 001490 d Install the DCF pick up unit1 5 If the problem persists after checking step 3 4 check the fol...

Page 382: ...Troubleshooting a Check if the DCF pick up motor cable is connected correctly b If the connection is OK replace the DCF pick up drive unit JC93 01063A 4 131 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 383: ...Troubleshooting method 1 Remove and insert tray3 correctly 2 If the problem persists remove tray3 and tray4 Look inside machine 3 Check if the auto size sensor cable is connected correctly Unplug and reconnect it 4 If the connection is OK replace the auto size sensor JC32 00013A 5 If the problem persists replace the DCF PBA JC92 02738A Copyright 1995 2013 SAMSUNG All rights reserved 4 132 ...

Page 384: ...ve Troubleshooting method 1 Remove tray3 Load the paper in tray3 2 If paper is loaded but error message has not disappeared check the following a Remove the DCF pick up unit1 b Check if the photo sensor in the DCF pick up unit1 is contaminated If so clean it c If the photo sensor 0604 001393 is defective replace it d If the actuator JC66 04399A is defective replace it 4 133 Copyright 1995 2013 SAM...

Page 385: ...s turn the machine off 4 Remove the Rear Cover 5 Check if the connection between the DCF pick up drive unit and DCF PBA is correct 6 If the connection is OK replace the pick up drive unit JC93 01063A 7 If the problem persists check the following a Remove the DCF pick up unit1 b Check if the photo sensor in the DCF pick up unit1 is contaminated clean it c If the photo sensor 0604 001393 is defectiv...

Page 386: ...er 4 If pick up reverse forward rollers have no problem check the following a Remove the DCF pick up unit2 Check if the feed sensor cable is connected correctly b Check if the sensor cable on DCF PBA is connected correctly c If the connection is OK replace the pre feed sensor 0604 001490 d Install the DCF pick up unit2 5 If the problem persists after checking step 3 4 check the following a Remove ...

Page 387: ...Troubleshooting a Check if the DCF pick up motor cable is connected correctly b If the connection is OK replace the DCF pick up drive unit JC93 01063A Copyright 1995 2013 SAMSUNG All rights reserved 4 136 ...

Page 388: ...n Troubleshooting method 1 Remove and insert tray4 correctly 2 If the problem persists remove tray3 and tray4 Look inside machine 3 Check if the auto size sensor cable is connected correctly Unplug and reconnect it 4 If the connection is OK replace the auto size sensor JC32 00013A 5 If the problem persists replace the DCF PBA JC92 02738A 4 137 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 389: ...shooting method 1 Remove tray4 Load the paper in tray4 2 If paper is loaded but error message has not disappeared check the following a Remove the DCF pick up unit2 b Check if the photo sensor in the DCF pick up unit2 is contaminated If so clean it c If the photo sensor 0604 001393 is defective replace it d If the actuator JC66 04399A is defective replace it Copyright 1995 2013 SAMSUNG All rights ...

Page 390: ... turn the machine off 4 Remove the Rear Cover 5 Check if the connection between the DCF pick up drive and DCF PBA is correct 6 If the connection is OK replace the pick up drive unit JC93 00442A 7 If the problem persists check the following a Remove the DCF pick up unit2 b Check if the photo sensor in the DCF pick up unit2 is contaminated If so clean it c If the photo sensor 0604 001393 is defectiv...

Page 391: ... defective Troubleshooting method 1 Open and close the DCF Take away Cover correctly 2 If the problem persists check the following a Check if I L Switch HARNESS DCF COVER OPEN JC39 02268A is not operating normally If it is defective replace it b If the I L Switch is OK replace the DCF PBA JC92 02738A Copyright 1995 2013 SAMSUNG All rights reserved 4 140 ...

Page 392: ...and the main machine has occurred Troubleshooting method 1 Lift up and release the DCF unit from the machine 2 Remove the Rear Cover 3 Check if the interface connector is connected to the DCF PBA If the interface connector JC39 02276A is defective replace it 4 If the problem persists replace the DCF PBA 4 141 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 393: ...2317 Paper Jam in tray 3 After open the door remove paper Close the door P 4 143 H1 2318 Paper Jam in tray 3 After open the door remove paper Close the door P 4 143 H1 2320 HCF 3 door is open Close it P 4 145 H1 2322 HCF 3 cassette is pulled out Insert it properly P 4 145 H1 2330 Input System Failure H1 2330 Check HCF 3 connection P 4 145 H1 2351 Paper is low in HCF 3 Load paper P 4 146 H1 2352 Pa...

Page 394: ...p reverse forward rollers are worn out or contaminated replace the defective roller 4 If pick up reverse forward rollers have no problem check the following a Remove the HCF pick up unit Check if the pre feed sensor cable is connected correctly b Check if the sensor cable on HCF PBA is connected correctly c If the connection is OK replace the pre feed sensor 0604 001490 d Install the HCF pick up u...

Page 395: ...the HCF feed drive unit JC93 01114A 7 Check the HCF pick up motor a Check if the HCF pick up motor cable is connected correctly b If the connection is OK replace the HCF pick up drive unit JC93 01115A Copyright 1995 2013 SAMSUNG All rights reserved 4 144 ...

Page 396: ... or broken Troubleshooting method 1 Remove and insert HCF tray correctly 2 If the problem persists remove HCF tray Look inside machine 3 Check if the tray insertion sensor is connected correctly Unplug and reconnect it 4 If the connection is OK replace the tray insertion sensor 0604 001393 5 If the problem persists replace the HCF PBA JC92 02738B Error Code H1 2330 Error message Tray Failure H1 23...

Page 397: ...roubleshooting method 1 Remove HCF tray Load the paper in HCF tray 2 If paper is loaded but error message has not disappeared check the following a Remove the HCF pick up unit b Check if the photo sensor in the HCF pick up unit is contaminated If so clean it c If the photo sensor 0604 001393 is defective replace it d If the actuator JC66 04399A is defective replace it Copyright 1995 2013 SAMSUNG A...

Page 398: ...he problem persists turn the machine off 4 Remove the Rear Cover 5 Check if the connection between the HCF pick up drive unit and HCF PBA is correct 6 If the connection is OK replace the HCF pick up drive unit JC93 01115A 7 If the problem persists check the following a Remove the HCF pick up unit b Check if the photo sensor in the HCF pick up unit is contaminated clean it c If the photo sensor 060...

Page 399: ...r P 4 154 H1 4452 Paper is empty in Tray 4 Load paper P 4 154 H1 4453 Input System Failure H1 4453 Pull Tray 4 out and insert it P 4 155 H1 4511 Paper jam in Tray 5 P 4 149 H1 4512 Paper jam in Tray 5 P 4 149 H1 4513 Paper jam in Tray 5 P 4 149 H1 4517 Paper jam in Tray 5 P 4 149 H1 4518 Paper jam in Tray 5 P 4 149 H1 4520 Tray 5 door is open Close it P 4 150 H1 4522 Tray 5 cassette is pulled out ...

Page 400: ...k up reverse forward rollers are assembled correctly c If the pick up reverse forward rollers are worn out or contaminated replace the defective roller JC93 01091A 3 If pick up reverse forward rollers have no problem check the following a Remove the LCT pick up unit Check if the feed sensor cable is connected correctly b Check if the sensor cable on LCT board is connected correctly c If the connec...

Page 402: ... connector is defective Troubleshooting method 1 Open and close the LCT Top Cover correctly 2 If the problem persists check the following a Check if I L Switch Top Door Open Switch JC39 02346A is not operating normally If it is defective replace it b If the Top Door Open Switch is OK replace the LCT PBA JC92 02738C 4 151 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 403: ...r broken Troubleshooting method 1 Detach and Attach the LCT 2 If the problem persists detach LCT and check inside machine 3 Remove the Front Cover and Rear Cover Check the connection of the installation detect sensors And unplug and reconnect it 4 If the connection is OK replace the installation detect sensor 0604 01393 5 If the problem persists replace the LCT PBA JC92 02738C Copyright 1995 2013 ...

Page 404: ...communication error between the LCT and the main machine has occurred Troubleshooting method 1 Turn the machine off 2 Remove the LCT Cover Right and LCT Cover Rear 3 Check the connection of LCT PBA If the interface connector JC39 02294A is defective replace it 4 If the problem persists replace the LCT PBA 4 153 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 405: ...ication The photo sensor is defective Troubleshooting method 1 Open the LCT Top Cover Load the paper in LCT 2 If paper is loaded but error message has not disappeared check the following a Remove the LCT pick up unit b Check if the photo sensor in the LCT pick up unit1 is contaminated If so clean it c If the photo sensor 0604 001393 is defective replace it d If the actuator JC66 04276A is defectiv...

Page 406: ...ists turn the machine off 3 Remove the Cover Right and Cover Rear after removing 16 screws 4 Check if the connection between the LCT pick up drive and LCT PBA is correct 5 If the connection is OK replace the drive unit JC93 01112A 6 If the problem persists check the following a Remove the LCT pick up unit b Check if the photo sensor in the LCT pick up unit is contaminated clean it c If the photo s...

Page 407: ... error refer to the Finisher Service Manual NOTE H2 6xxx Inner Finisher Refer to SL FIN501L Service Manual H2 7xxx 3K Finisher Refer to SL FIN701B H Service Manual H2 8xxx Booklet Refer to SL FIN701B H Service Manual Copyright 1995 2013 SAMSUNG All rights reserved 4 156 ...

Page 408: ...aper and remove the jammed paper P 4 163 M2 1214 Paper jam inside of machine P 4 163 M2 1331 Paper jam inside of machine P 4 164 M2 1333 Check whether the pieces of paper remain in the paper path P 4 164 M2 1334 Paper jam inside of machine P 4 164 M2 2111 Paper jam at the top of duplex path P 4 164 M2 2112 Paper jam at the top of duplex path P 4 164 M2 2113 Check whether the pieces of paper remain...

Page 409: ... up unit1 a Remove tray1 and tray2 b Check if the pick up reverse forward rollers are assembled correctly c If the pick up reverse forward rollers are worn out or contaminated replace the defective roller 4 If the problem persists check the pick up unit1 a Check if the pre feed sensor is connected correctly If the sensor is defective replace it b If there is any defective part in pick up unit 1 re...

Page 410: ...pick up unit2 a Remove tray1 and tray2 b Check if the pick up reverse forward rollers are assembled correctly c If the pick up reverse forward rollers are worn out or contaminated replace the defective roller 4 If the problem persists check the pick up unit2 a Check if the pre feed sensor is connected correctly If the sensor is defective replace it b If there is any defective part in pick up unit ...

Page 411: ...s are worn out or contaminated replace the defective roller 3 If the problem persists check if the MP solenoid operates correctly a Enter SVC mode Execute MP solenoid test b If the MP solenoid operation is abnormal check the harness connection of MP unit c If the harness has no defects replace the MP solenoid 4 If the problem persists check the Feed MPdrive unit a Enter SVC mode Execute Feed MP mo...

Page 412: ...ectly g If the connection is OK replace the feed MP drive unit Error Code M2 1121 M2 1124 M2 1125 Error message Paper jam in tray 1 Paper jam inside of machine Symptom Paper jam has occurred inside the machine Troubleshooting method M2 1121 The paper is detected by feed 1 sensor M2 1124 The leading edge of the paper has not reached the feed 1 sensor within the specified time M2 1125 The paper has ...

Page 413: ...from the feed 2 sensor within the specified time 1 Open the side cover Remove the jammed paper 2 If jammed paper occurs continually check the following a Enter SVC mode Execute the feed 2 sensor test b Check connection between the feed 2 sensor and main board c If the connection is OK replace the feed 2 sensor d If the feed 2 sensor is normal check the feed motor e Execute feed motor test f Check ...

Page 414: ...er has not left from the regi sensor within the specified time 1 Open the side cover Remove the jammed paper 2 If jammed paper occurs continually check the following a Enter SVC mode Execute the regi sensor test b Check connection between the regi sensor and main board c If the connection is OK replace the regi sensor d If the regi sensor is normal check the regi motor e Execute regi motor test f ...

Page 415: ...e the fuser out sensor d If the fuser out sensor is normal check the fuser exit motor e Execute fuser exit motor test f Check if the fuser exit motor cable is connected correctly g If the connection is OK replace the fuser exit drive unit Error Code M2 2111 M2 2112 M2 2113 M2 2114 M2 2311 M2 2312 M2 2314 Error message Paper jam inside of machine Paper jam at the top of duplex path Symptom Paper ja...

Page 416: ...n the side cover Remove the jammed paper 2 If the problem persists check the following a Remove the exit unit b Check if the return sensor is connected correctly If the connection is OK replace the sensor c Check if the return sensor actuator is broken or deformed If necessary reassemble or replace it d Check if the exit gate solenoid connected correctly If the connection is OK replace the solenoi...

Page 417: ...d insert it Call for service if the problem persists P 4 170 M1 5111 Paper is low in tray 1 Load paper P 4 171 M1 5112 Paper is empty in tray 1 Load paper P 4 171 M1 5113 Paper is empty in tray 1 Load paper P 4 171 M1 5120 Paper is empty in all tray Load paper P 4 171 M1 5211 Paper is low in tray 2 Load paper P 4 172 M1 5212 Paper is empty in tray 2 Load paper P 4 172 M1 5612 Paper is empty in MP ...

Page 418: ...method 1 Remove and insert Tray1 correctly 2 If Tray1 is not locked or pulled out without holding the locking lever remove Tray1 3 Check if foreign substance or paper is inside the space between Tray1 2 If so please remove it 4 If the problem persists check that the auto size sensor is connected properly 5 If the problem persists replace the main board 4 167 Copyright 1995 2013 SAMSUNG All rights ...

Page 419: ...method 1 Remove and insert Tray2 correctly 2 If Tray2 is not locked or pulled out without holding the locking lever remove Tray2 3 Check if foreign substance or paper is inside the space between Tray1 2 If so please remove it 4 If the problem persists check that the auto size sensor is connected properly 5 If the problem persists replace the main board Copyright 1995 2013 SAMSUNG All rights reserv...

Page 420: ...p motor test Diagnostics Engine Diagnostics Engine Test Routines 4 If the pick up motor operation is abnormal turn the machine off 5 Remove the rear cover 6 Check if the connection between pickup drive unit1 and main board is secure 7 If the connection is OK replace the pickup drive unit 8 If the problem persists check the pickup unit1 a Check if the photo sensor in the pickup unit1 is defective b...

Page 421: ...p motor test Diagnostics Engine Diagnostics Engine Test Routines 4 If the pick up motor operation is abnormal turn the machine off 5 Remove the rear cover 6 Check if the connection between pickup drive unit2 and main board is secure 7 If the connection is OK replace the pickup drive unit 8 If the problem persists check the pickup unit2 a Check if the photo sensor in the pickup unit2 is defective b...

Page 422: ...ve Troubleshooting method 1 Remove tray 1 Load paper in the tray And insert tray 1 2 If paper is loaded but error message has not disappeared check the following a Turn the machine off Open the Side Cover b Remove Pick Up Unit1 c If the photo sensor is contaminated clean it d If the photo sensor is defective replace it e If the actuator is defective replace it 4 171 Copyright 1995 2013 SAMSUNG All...

Page 423: ... Troubleshooting method 1 Remove tray 2 Load paper in the tray and insert the tray 2 2 If paper is loaded but error message has not disappeared check the following a Turn the machine off Open the Side Cover b Remove Pick Up Unit2 c If the photo sensor is contaminated clean it d If the photo sensor is defective replace it e If the actuator is defective replace it Copyright 1995 2013 SAMSUNG All rig...

Page 424: ... sensor is defective Troubleshooting method 1 Load the paper in the MP tray 2 If paper is loaded but error message has not disappeared check the following a If the photo sensor is contaminated clean it b If the photo sensor is defective replace it c If the actuator is defective replace it 4 173 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 425: ...ng method M3 2230 There is too much paper in output bin tray M3 2430 There is too much paper in inner tray 1 Remove the paper from output bin tray or inner tray 2 If this error occurs continually check the following a Check if the bin full sensor and actuator is assembled correctly b Check if the bin full sensor is defective Copyright 1995 2013 SAMSUNG All rights reserved 4 174 ...

Page 426: ...Call for service P 4 180 S1 2510 MSOK Failure S1 2510 Call for service and change MSOK P 4 182 S1 2521 MSOK Failure S1 2521 Call for service P 4 182 S1 3110 Video System Failure S1 3110 Turn off then on P 4 183 S1 4111 Video System Failure S1 4111 Turn off then on P 4 183 S1 4311 Video System Failure S1 4311 Turn off then on P 4 184 S1 5521 FDI device is not installed Install the device P 4 184 S2...

Page 427: ...he OPC Feedforward control P 4 187 S3 3121 Scanner is locked P 4 188 S3 3211 Scan System Failure S3 3211 Turn off then on P 4 189 S4 3131 There has been a problem with fax modem card Line 1 Install again Call for service if the problem persists P 4 190 S4 3132 There has been a problem with fax modem card Line 2 Install again Call for service if the problem persists P 4 190 S5 3111 UI System Failur...

Page 428: ...ng Troubleshooting method 1 Turn the machine off 2 Wait until the machine is cool and then turn the machine on 3 If the problem persists turn the machine off again 4 Remove the rear cover 5 Replace the main board NOTE Insert the MSOK to the new main board 6 Assemble the rear cover Turn the machine on 4 177 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 429: ...r b Remove the fax holder from the main board c Measure the voltage of the battery If the battery is normal the measured value is over 3V 3 If the battery is normal replace the main board Error Code S1 1411 S1 1413 Error message Video System Failure S1 1411 Turn off then on Video System Failure S1 1413 Turn off then on Symptom Video chip in main board is defective Troubleshooting method 1 Turn the...

Page 430: ...etect memory during booting Troubleshooting method 1 Turn the machine off then on 2 If the problem persists turn the machine off again 3 Remove the rear cover 4 Replace the main board NOTE Insert the MSOK to the new main board 5 Assemble the rear cover Turn the machine on 4 179 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 431: ... off then on HDD System Failure S1 2446 Turn off then on HDD System Failure S1 2447 Turn off then on HDD System Failure S1 2448 Turn off then on HDD System Failure S1 2449 Turn off then on Symptom HDD partition is full or corrupted Troubleshooting method 1 Enter SVC mode Select System Recovery in Service Function menu 2 Execute hard disk format and firmware re installation 3 If the problem persist...

Page 432: ... 2439 Check users guide Symptom HDD partition or memory is full Troubleshooting method NOTE S1 2434 Addresses in Address book User data in User profile S1 2435 Documents in Document box Jobs in Secure job list Fonts Forms S1 2436 System Logs S1 2437 3438 3439 Printing Error No Paper in Tray 1 Enter SVC mode Select Hard Disk Maintenance in Service Function menu 2 Execute hard disk format 3 If the p...

Page 433: ...OK Failure S1 2521 Call for service Symptom MSOK is not installed properly MSOK is defective Troubleshooting method 1 Remove the rear cover 2 Check if the MSOK is inserted correctly Remove and reinstall it 3 If the problem persists replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 182 ...

Page 434: ...off again 3 Replace the main board 4 Turn the machine on Error Code S1 4111 Error message Video System Failure S1 4111 Turn off then on Symptom The main board can t send the data through the network channel Troubleshooting method 1 Check if the green LED of the network port is on 2 If not unplug and reconnect the network cable 3 If the problem persists replace the main board 4 183 Copyright 1995 2...

Page 435: ...n on 2 If the problem persists turn the machine off again 3 Replace the OPE hub board 4 Turn the machine on Error Code S1 5521 Error message FDI device is not installed Install the device Symptom FDI device was removed Troubleshooting method 1 Check if the FDI is installed correctly If necessary re install or replace it with new one Copyright 1995 2013 SAMSUNG All rights reserved 4 184 ...

Page 436: ...ror 1 Turn the machine off then on 2 If the problem persists turn the machine off again 3 Replace the main board JC92 02737A 4 Turn the machine on Error Code S2 3114 Error message Engine System Failure S2 3114 Turn off then on Symptom ACR error has occurred Troubleshooting method 1 Execute ACR calibration manually Machine Setup General Settings Image Management Auto Color Registration 2 Clean the ...

Page 437: ...error show the engine status Troubleshooting method 1 Wait until error will be disappeared Error Code S2 4210 Error message Front door is open Close it Symptom Front cover or Side cover is opened Troubleshooting method 1 Close the front cover correctly 2 Check if the cover open sensor connector is connected properly Reconnect it 3 If the sensor is defective replace it Copyright 1995 2013 SAMSUNG A...

Page 438: ...de S2 5111 S2 5112 S2 5120 S2 5131 S2 5132 S2 5133 S2 5135 S2 5136 S2 5161 S2 5164 S2 5210 S2 5240 Error message Failed to adjust the color registration Symptom ACR execution is failed Troubleshooting method 1 Turn the machine off then on 2 If the problem persists check the followings Check if the ACR sensor is contaminated or defective Clean the ACR sensor or replace it Remove and reinstall the I...

Page 439: ...dule works normally 2 If the initial operation does not occurred normally turn the machine off 3 Remove the scan glass 4 Check if the home position sensor cable is connected correctly 5 Remove the scan rear cover Check if all cables on scan joint board are connected correctly 6 If the connection is OK replace the scan joint board Copyright 1995 2013 SAMSUNG All rights reserved 4 188 ...

Page 440: ...hod 1 Turn the machine off then on If the problem persists check the following 2 Turn the machine off again 3 Remove the scan rear cover Check if the connector on scan joint board is connected correctly 4 Remove the ADF rear cover Check if the connector on ADF board is connected correctly 5 If the connection is OK replace the ADF board 4 189 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 441: ...emove and reinstall the 1st fax card 2 If the 1st fax card is defective replace it Error Code S4 3132 Error message There has been a problem with fax modem card Line 1 Install again Call for service if the problem persists Symptom 2nd Fax card is not installed properly Fax card is defective Troubleshooting method 1 Remove and reinstall the 2nd fax card 2 If the 2nd fax card is defective replace it...

Page 442: ...munication error between main board and OPE board has occurred Troubleshooting method 1 Remove the rear cover 2 Check if the OPE cable is connected to the main board correctly 3 Replace the OPE hub board 4 If the problem persists replace the main board 4 191 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 443: ...3 If the problem persists replace the main board Error Code S6 3114 Error message Network Failure S6 3114 Turn off then on Call for service if the problem persists Symptom Network chip in option network kit is defective Troubleshooting method 1 Check if the green LED of the network port is on 2 If not unplug and reconnect the network cable 3 Re install the optional network kit 4 If the problem per...

Page 444: ...s with that of another system Communication error There is no response when checking the ping test Troubleshooting method Change the machine s IP address 1 Select Machine Setup on the touch screen 2 Select Networking Setting 3 Log In 4 Select TCP IP 5 Select the proper item for your machine 6 Select IP Setting 7 Select the proper item for your machine 8 Change the IP address 4 193 Copyright 1995 2...

Page 445: ... S7 2110 Turn off then on Symptom Heater control relay is abnormal Troubleshooting method 1 Turn the machine off Re install the fuser unit then turn the machine on 2 If the problem persists replace the fuser unit Copyright 1995 2013 SAMSUNG All rights reserved 4 194 ...

Page 446: ...lure U1 2316 Turn off then on Call for service if the problem persists P 4 196 U1 2317 Fuser Failure U1 2317 Turn off then on Call for service if the problem persists P 4 196 U1 2320 Fuser Unit Failure U1 2320 Turn off then on Call for service if the problem persists P 4 196 U1 2330 Fuser Unit Failure U1 2330 Turn off then on Call for service if the problem persists P 4 196 U1 2334 Fuser Unit Fail...

Page 447: ... paper is in the fuser unit 2 Re install the fuser unit then turn the machine on 3 If the problem persists check the following a Check if the Halogen lamp is broken or disconnected b Check if the AC connection of the Halogen lamp is disconnected or contaminated c Check if the thermostat is disconnected d Check if the non contact type thermistor is broken 4 If the problem persists replace the Fuser...

Page 448: ...check the following a When the side cover closes check if the operation sound of the pressure control unit occurs b Check if the parts of the pressure control unit are abnormal Check if the shape of the CAM REAR is broken Check if there are abnormal parts of the pressure control unit c Check if the fuser motor is abnormal via SVC mode 4 If the problem persists replace the Fuser unit 5 If the probl...

Page 449: ...turn off then on P 4 199 U2 6120 LSU Failure U2 6120 Please turn off then on P 4 200 U2 6121 LSU Failure U2 6121 Please turn off then on P 4 200 U2 6122 LSU Failure U2 6122 Turn off then on Call for service if the problem persists P 4 200 U2 6123 LSU Failure U2 6123 Please turn off then on P 4 200 U2 7110 LSU Failure U2 7110 Turn off then on P 4 201 U2 7111 LSU Failure U2 7111 Turn off then on P 4...

Page 450: ...or the LSU motor operation sound during warm up 2 Print a demo page to check that the machine operates normally 3 If the problem persists check the following a Turn the machine off and open the side cover Unplug and reconnect the LSU cable Print a demo page to check that the machine operates normally b Turn the machine off and open the side cover Unplug and reconnect the LSU cable on main board Pr...

Page 451: ...stics Engine Test Routines ii Select LSU Motor1 Run Ready Diagnostics Engine Diagnostics Engine Test Routines 110 0000 iii Press Start button Check that the status has changed to Executing Low High iv If the status has not changed the motor ready signal is abnormal Replace the LSU b If the LSU motor does not makes a sound i Turn the machine off and open the side cover Unplug and reconnect the LSU ...

Page 452: ...eck that the machine operates normally 3 If the problem persists check the following a Turn the machine off and open the side cover Unplug and reconnect the LSU cable Print a demo page to check that the machine operates normally b Turn the machine off and open the side cover Unplug and reconnect the LSU cable on main board Print a demo page to check that the machine operates normally c If the LSU ...

Page 453: ... paper jam inside the scanner P 4 203 U3 3214 Original paper jam inside the scanner P 4 203 U3 3311 Original paper jam inside the scanner P 4 203 U3 3313 Original paper jam inside the scanner P 4 203 U3 3314 Original paper jam inside the scanner P 4 203 U3 3511 Original paper jam inside the scanner P 4 205 U3 3513 Original paper jam inside the scanner P 4 205 U3 3514 Original paper jam inside the ...

Page 454: ...en the DSDF cover If there is jammed paper remove it 2 If this error occurs continually check the Regi sensor and Regi actuator Push and release the regi actuator Check if the pick up module returns the original position If the sensor is defective replace it 3 If the regi sensor is OK check the scan 1 sensor and reflect film If the scan 1 sensor is defective replace it If the reflect film is conta...

Page 455: ...pen and close the DSDF cover Check if the error message is disappeared 2 Open the DSDF cover Push and release the pick up module Check if the pick up module returns the original position Check if the spring is deformed If the spring is defective replace it 3 Check If the regi sensor is OK check the scan sensor and scan actuator If their operation is abnormal replace the defective part Copyright 19...

Page 456: ...emove it 2 If this error occurs continually check the Regi sensor and Regi actuator Push and release the regi actuator Check if the pick up module returns the original position If the sensor is defective replace it 3 If the regi sensor is OK check the scan 2 sensor and exit sensor If the scan 2 sensor is defective replace it If the exit sensor is defective replace it 4 205 Copyright 1995 2013 SAMS...

Page 457: ...s occurred in exit area of the DSDF unit Troubleshooting method 1 Open the DSDF cover If there is jammed paper remove it 2 If the regi sensor is OK check the scan 2 sensor and exit sensor If the scan 2 sensor is defective replace it If the exit sensor is defective replace it Copyright 1995 2013 SAMSUNG All rights reserved 4 206 ...

Page 458: ... method 1 Open and close the DSDF cover Check if the error message is disappeared 2 If the problem persists check the cover open sensor a Open the DSDF cover Remove the spring b Check if the sensor connector is connected correctly If the sensor is defective replace it 4 207 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 459: ... paper jam inside the scanner P 4 209 U3 3214 Original paper jam inside the scanner P 4 209 U3 3311 Original paper jam inside the scanner P 4 211 U3 3313 Original paper jam inside the scanner P 4 211 U3 3314 Original paper jam inside the scanner P 4 211 U3 3511 Original paper jam inside the scanner P 4 212 U3 3513 Original paper jam inside the scanner P 4 212 U3 3514 Original paper jam inside the ...

Page 460: ...d remove the jammed paper 2 If this error occurs continually remove 4 screws and the upper cover 3 Check the Pick up Position Sensor 0604 001393 and Pick up Feed Sensor 0604 001381 connection 4 Check if the black sheet from the bottom of the pick up feed sensor is attached properly If it is contaminated clean it 5 If the sensor is defective replace it 4 209 Copyright 1995 2013 SAMSUNG All rights r...

Page 461: ...pen and close the DSDF cover Check if the error message is disappeared 2 Open the DSDF cover Push and release the pick up module Check if the pick up module returns the original position Check if the spring is deformed If the spring is defective replace it 3 Check If the regi sensor is OK check the scan sensor and scan actuator If their operation is abnormal replace the defective part Copyright 19...

Page 462: ... occurs continually open the DSDF open cover and check the Pre Regi sensor and Regi sensor If the sensor is defective replace it 0604 001381 3 Open the DSDF Unit and check the Scan In sensor operation Check if the sensor harness is connected correctly If the sensor is defective replace it If the black sheet in the middle of the platen ADF glass is contaminated clean it 4 211 Copyright 1995 2013 SA...

Page 463: ...ptom Jam has occurred in exit area of the DSDF unit Troubleshooting method 1 Find and remove the jammed paper 2 If this error occurs continually push the locking lever and pull down the Scan Out 3 Check the Scan Out sensor and Exit sensor If the sensor is defective replace it 0604 001381 Copyright 1995 2013 SAMSUNG All rights reserved 4 212 ...

Page 464: ...1 Open and close the DSDF cover Check if the error message is disappeared 2 If the problem persists check the cover open sensor a Open the DSDF cover Remove 4 screws b Remove the cover and check if the sensor harness is connected correctly If the sensor is defective replace it 4 213 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 465: ...sfully troubleshoot print quality problems as many variables as possible must be eliminated The first step is to generate prints using printable pages embedded in the printer on laser paper The paper should be from an unopened ream that has been acclimated to room temperature and you should ensure that genuine Samsung Toner is installed in the printer Samsung A S chart A3 Copyright 1995 2013 SAMSU...

Page 466: ... Map image For checking fine line reproduction G Color patches For checking color reproduction and uniformity H Gradation pattern For checking tone reproduction of 7 colors C M Y K R G B 10 100 I Color Mono text For checking the reproduction of color mono text J Multilingual Feature For checking the reproduction of small text K White Gap pattern For checking color to color color to mono white gap ...

Page 467: ... P P a a r r t ts s L L i if fe e 1 1 C C h h e e c c k k O O P P E E L L E E D D 2 2 P P r r i in n t t R R e e p p o o r r t t 3 3 P P r r i in n t t T T e e s s t t P P a a g g e e A A s s s s u u m m e e D D e e f fe e c c t t T T y y p p e e C C a a u u s s e e s s T T e e s s t t a a c c a a u u s s e e P P r r i in n t t T T e e s s t t P P a a g g e e C C l le e a a r r V V e e r r i if fi...

Page 468: ...1 2 ITB belt is contaminated ITB cleaning is poor ITB Cleaning Blade is partially broken Check if ITB belt is contaminated or not If there are some problems replace the ITB Cleaner Refer to 3 2 2 3 3 Scanner unit is contaminated Scan glass contamination Mirror contamination CCD sensor contamination Wipe the contaminated part surface with a soft cloth Refer to 3 3 29 4 CAUTION Fragile parts 4 217 C...

Page 469: ...mmended Put the hook into the gap between Magnetic roller and Blade Pull out a foreign substance 2 The developer in Deve unit is insufficient or the life of Deve unit has expired 1 Print the supplies information report Check the remaining life of the Deve unit If it is expired replace the Deve unit 2 Check the developer layer on magnetic roller If it is short seriously replace the Deve unit 3 The ...

Page 470: ...4 Troubleshooting Step Cause Action Foreign substance is on the LSU window 4 OPC is scratched Replace the Drum Unit Refer to 3 2 2 1 4 219 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 471: ... replace the drum unit 2 Check if the horizontal band or spot occurs at approx 94 mm period Check if the surface of the OPC drum is contaminated or scratched 1 Clean the contaminated surface on the OPC drum with a soft cloth 2 If the surface is scratched replace the drum unit 3 Check if the charge roller contact plate is contaminated or has the debris 1 Clean the charge roller contact plate 2 If t...

Page 472: ...long time OPC is damaged by high voltage in a short time As some time passes most of this trouble will disappear If not replace the Drum Unit Refer to 3 3 2 1 2 Horizontal periodic light dark band Roller magnetic 37mm Roller magnetic is inferior in quality V groove of Roller magnetic surface is not uniform Replace the Deve Unit Refer to 3 2 2 2 4 221 Copyright 1995 2013 SAMSUNG All rights reserved...

Page 473: ...ally HVPS is damaged or broken Replace the HVPS board Refer to 3 3 3 3 Toner is over supplied TC sensor operates abnormally Replace the Deve Unit Refer to 3 2 2 2 4 Voltage of OPC is abnormally low T1 Voltage is abnormally high Check the T1 connection in HVPS Check if T1 roller spring in ITB is connected correctly Replace HVPS board Refer to 3 3 3 Copyright 1995 2013 SAMSUNG All rights reserved 4 ...

Page 474: ...rint job Check the image on transfer belt If the image on transfer belt is normal refer to the Blurred image section 4 Output voltage of HVPS is abnormally low Color density becomes low Replace HVPS board Refer to 3 3 3 5 TC down and Toner spills Replace the Deve unit Refer to 3 2 2 2 6 Toner spills by Eraser Check if Eraser is contaminated Replace the Drum unit Refer to 3 2 2 1 4 223 Copyright 19...

Page 475: ...2 transfer voltage is low Turn up the T2 transfer voltage Refer to 4 4 6 9 3 Connection between HVPS and THV is incorrect Check if the connection between T2 high voltage terminal and HVPS THV terminal is correct Check if the connection of HVPS and ITB is correct If not replace HVPS or ITB 4 HVPS operates abnormally Replace HVPS Refer to 3 3 3 Copyright 1995 2013 SAMSUNG All rights reserved 4 224 ...

Page 476: ...ting procedure Step Cause Action 1 ACR sensor is contaminated Clean the ACR sensor Refer to 3 2 1 1 2 Circumstances is changed Perform the OPC ACR Refer to 4 4 5 6 3 Check if the skew occurs by colors Adjust the skew manually Refer to 4 8 4 225 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 477: ...gears Grease the gears Developer unit gears Drum unit gears Main drive unit gears If the problem persists replace the abnormal units Developer unit Drum unit Main drive unit 2 Under 1 mm periodic jitter or horizontal bands has occurred Check if the LSU is assembled correctly If not remove and tighten the screws Refer to 3 3 5 If the problem persists replace LSU Refer to 3 3 5 Copyright 1995 2013 S...

Page 478: ...e cassette guide is not set properly Reinstall the cassette properly 2 The surface of pick up reverse forward roller is contaminated or worn out Clean or replace the contaminated roller Refer to 3 2 2 7 3 If the skewed image occurs for copy job check the ADF installation Reinstall the ADF DSDF or RADF unit Adjust ADF skew Refer to 4 8 4 227 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 479: ...er connection 2 All connectors on HVPS board are connected correctly Reconnect 3 Check if the related parts are broken Replace the HVPS board or Main board or LSU 4 Check if the connection between scan joint board and main board is OK Reconnect the harness If the connection is OK replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 228 ...

Page 480: ...e roller is scratched Replace the fuser unit 4 Check if the temperature control system has problems Thermistor is broken or operates abnormally Halogen lamp is broken or operates abnormally Check the Non contact thermistor sensor Check the Halogen lamp Refer to 4 5 7 U1 2113 If you find some problems replace the broken parts or Fuser unit 5 Check if the pressure control system operates properly Ch...

Page 481: ... If the problem persists replace ITB unit Refer to 3 2 2 6 3 ITB Unit Is the transfer belt cleaning blade in proper contact with the transfer belt Yes Take off the transfer belt and check if the transfer belt cleaning blade pressure spring and the pressure hook are installed properly Refer to 3 2 2 6 4 Are the fuser belt and pressure roller dirty Yes Clean the fuser belt and pressure roller 5 Fuse...

Page 482: ...xecuting this function is recommended Procedure 1 Load A4 or Letter with SEF Short Edge Feeding direction on tray 2 Select Setting on main UI 3 Log in as Admin 4 Select Adjustment Tone Adjustment Setting Standard Tone 5 Select OK on confirmation window 6 The scan ID chart will be printed out 7 Load the chart on platen glass Horizontal direction 8 Start scan 9 When the scan complete window appears ...

Page 483: ...el setting standard toner will be appeared select OK 3 Select FullTRC Adjustment Tone Adjustment Auto Tone Adjustment Full Execute Now 3 Error message Scan Image Fail When there is any problem on the scanned ID chart error message will be appeared Check items Check if the scanned ID chart is placed Check if the chart direction is horizontal Re try the setting standard tone procedure 4 In case of n...

Page 484: ...oting When there is the difference of the color among the same models NOTE If the problem persists after executing the setting standard tone find another causes 4 233 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 485: ...roup Paper Side Paper Direction 4 Raise value for T2 PWM and see if blur problem is resolved 5 When the problem persists after changing the T2 Control Mode values change the T1 Control Mode values 6 Decrease the value for each color and see whether the symptom disappears In this case 4 was applied and solved the blur 7 As there can be variation for each device change T1 T2 and observe the results ...

Page 486: ...lem No Problem Description Troubleshooting Page 1 Toner cartridge detection error P 4 236 2 Image registration problem occurs after ACR Auto Color Registration P 4 237 3 How to handle TRC error ACR P 4 238 4 235 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 487: ...k of the toner cartridge is broken or assembled abnormally If the modular jack harness is defective replace it with new one If the modular jack is entered to the toner cartridge pull out it with hands 3 CRUM PBA problem or CRUM data broken Replace the toner cartridge with new one 4 CRUM connection Modular connector installation problem a Open the front cover Pull out the toner cartridge b Check th...

Page 488: ...tion Succeed or Failed for ACR 1152 Registration cannot be adjusted by ACR a Check if Skew data of ACR Report is changed b Check if OPC surface of Y M C is OK Check if it is scratched or torn c Print and check separated Y M C color and see if it is OK d Find Succeeded or Failed for ACR from ACR report If the value is 1152 like the above report ACR cannot be done LSU need to be replaced Succeeded o...

Page 489: ...e Motor On Off 111 0000 Y 111 0010 M 111 0020 C 111 0030 K Check if toner supply is blocked Check if toner seal is removed Check if the transfer roller is installed properly Print the ACR report Check the ACR is succeeded Succeeded or Failed for ACR ACR Result 0 Success 256 LED calibration failed which is performed before ACR for pattern sensing ACR sensor is contaminated or ACR sensor is defectiv...

Page 490: ... 1 Acoustic noise in Fuser unit P 4 239 1 Acoustic noise in Fuser unit Symptom Acoustic noise from fuser assembly in early stage of printing Cause Fuser belt edges is damaged Troubleshooting 1 Replace the fuser unit with new one 4 239 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 491: ... and Document Feeder problem No Problem Description Troubleshooting Page 1 Noise of ADF Hinge Crack of ADF Hinge ADF can t be fixed as open P 4 241 2 ADF is not recognized P 4 241 Copyright 1995 2013 SAMSUNG All rights reserved 4 240 ...

Page 492: ... as expected Troubleshooting 1 Remove the ADF connector cover 2 Remove the connector and 1 screw 3 Lift up and remove the ADF unit 4 Replace the hinge unit with new one 5 Reassemble the ADF unit again 2 ADF is not recognized Symptom ADF installation is not recognized Cause ADF power cable fails Troubleshooting 1 Reassemble the ADF power cable and if it does not solve the problem replace the cable ...

Page 493: ...use Lack of grease in gear train Old type gear is assembled Troubleshooting 1 Enter the service mode 2 Execute the fuser motor test Service Mode Diagnostics Engine Diagnostics Engine Test Routines Fuser Motor Forward 3 Remove the fuser unit And execute the fuser motor test again 4 If the machine still makes noise replace the DRIVE FUSER EXIT Assy 5 If not replace the fuser unit Copyright 1995 2013...

Page 494: ...ck up the paper Symptom Tray1 Tray2 MP Tray can not pick up the paper Cause Bad harness connection on the main board Connector defect of the main board Troubleshooting 1 Check the harness connection If the harness is not connected correctly reconnect it 2 Check the pick up unit and pick up drive unit connector on main board If the connector has some problem of soldering replace the main board 4 24...

Page 495: ...stics Engine Test Routine Feed motor on off Check the two feed rollers operating status d If the feed rollers can not rotate open the rear cover and check the motor and gears 2 Check the connection between the main board and feed motor 3 If the problem persists replace the main board 3 Envelope wrinkle Symptom Envelope is wrinkled when printing from MP tray Troubleshooting 1 Enter SVC mode 2 Selec...

Page 496: ...leshooting 1 Check the assembly condition inside of LSU 2 If the reflection mirror is deviated replace the LSU 2 Loud noise sound of LSU motor Symptom The machine makes some noise like a siren from LSU motor in printing mode Cause LSU motor defect Troubleshooting 1 Enter the service mode and execute the LSU motor test 2 If the LSU motor run sound is loud replace the LSU 3 If not check the other un...

Page 497: ...ge comes out or not 2 If 24V voltage doesn t come out check 24V on off signal pin on the main board a The voltage at 24V on off signal pin is 0V Main board and signal is normal b The voltage at signal pin is 4 5 3V Main board and signal is abnormal 3 If Main board and signal is normal and all 24V output channels are nearly 0V check other parts i e Fuser motor scanner harness etc driven by 24V volt...

Page 498: ...etwork line which was used in the SET to a PC to check the network line itself 2 Do a ping test after connecting the network line to the SET If it is okay check the network configuration which may set wrong by some users without notice 3 If the result of the ping test is not good then open the rear cover and see the main board if there are some visible defects on the network related components suc...

Page 499: ...frequency Troubleshooting 1 If the power cord is connected to the multi tap unplug and plug it to the independent outlet 2 If the touch malfunction persists check the followings a Press Power button until the pop up will be displayed b Press pop up area except Cancel and Turn Off button until the password window will be displayed Copyright 1995 2013 SAMSUNG All rights reserved 4 248 ...

Page 500: ...alue After changing Touch Config press Home button Proiority 1 default 4 401K_500K 5 500K_599K 3 148K_290K 2 86K_216K f Check the touch operation If the touch malfunction persists change Touch Config to another value and test the touch operation again 4 249 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 501: ...n is broken Symptom Home screen icon is disappeared or UI screen is broken Cause UI software error Troubleshooting 1 Enter SVC mode Refer to 4 5 1 2 Execute Main Memory Clear Service Functions Main Memory Clear Copyright 1995 2013 SAMSUNG All rights reserved 4 250 ...

Page 503: ...kew image is like a below sample adjust the hinge unit to the direction of arrow 1 scale 1 0 mm skew adjustment b If the skew image is like a below sample adjust the hinge unit to the direction of arrow 1 scale 1 0 mm skew adjustment Copyright 1995 2013 SAMSUNG All rights reserved 4 252 ...

Page 504: ...Troubleshooting 3 Detach the ADF sponge after adjusting the skew Place the ADF sponge on platen glass And then close the ADF unit to stick the sponge 4 253 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 505: ... TB_M SCL_CRUM_ TB_M DGND 3 3V_CRUM SDA_CRUM_ TB_Y SCL_CRUM_ TB_Y DGND NC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 CN22 S ATA POW ER DGND 5V2_SATA DGND DGND 1 2 3 4 HDD SATA POW ER CN19 SATA SI GNAL DGND SATA_TX_P SATA_TX_N DGND SATA_RX_N SATA_RX_P DGND DGND DGND 1 2 3 4 5 6 7 8 9 SATA SI GNAL TONER CRUM 1 5mm 17 1P CN50 TB CRUM 3 3V_CRUM SDA_CRUM_ TB_K SCL_CRUM_ TB_K DGND 3 3V_CRUM SDA_CRUM_ TB_...

Page 506: ..._CCDM _0_N LV DO_CCDM _0_P DGND 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N 3 3V_SCA N DGND DGND 5V_SCA N 5V_SCA N 5V_SCA N 5V_SCA N DGND DGND 10V_CCD 10V_CCD 10V_CCD 10V_CCD 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 CCDM 50PFF C 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 12...

Page 507: ...DGND nVDO_K_B1_DN nVDO_K_B1_DP DGND nHSYNC_K_DN nHSYNC_K_DP DGND PW M _LD_POW ER_K DGND ADC_LSU_TE MP CON_DETE CT_LSU 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 LSU LD COLR LSU LD M ONO CN25 LS U SI GNAL M Y DGND PW M _L D_POW ER_M DGND nHSYNC_M _DP nHSYNC_M _DN DGND nVDO...

Page 508: ... 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 5 4 3 2 1 1 2 3 4 5 1 2 3 4 5 LEFT ACR REAR RI GHT ACR FRONT CENTE R CTD Col orOnl y 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 4 3 2 1 6 5 4 3 2 1 2 1 1 2 10 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 9 10 4 3 2 1 3 2 1 PAPER_EM PTY1 PAPER_LI FT1 FEED 1 3 2 1 3 2 1 STE P HYBRI D REGIM OT M P CLUTCH CL PI CKUP1 M OT STEP 3 2 1 PAPER_EM PTY2 PAPER_LI F...

Page 509: ... 22 1P 12 11 10 9 8 7 6 5 4 3 2 1 12 11 10 9 8 7 6 5 4 3 2 1 CN2 12 11 10 9 8 7 6 5 4 3 2 1 nEN_DEVE_AC_K nEN_DEVE_AC_C nEN_DEVE_AC_M nEN_DEVE_AC_Y ADC_READ_HVPS_24V GND GND GND 3 3V 24V 24V 24V CN38 W TB CST LOCK FAN_L SU FAN_LSU FB_OUT_FAN_LSU DGND A_W TB nA_W TB nB_W TB B_W TB DGND COVER_OPEN_FRONT nCOVER_OPEN_FRONT DGND ADC_W TB_FUL L EN_W TB_LED 5V_PS R_5V_PS DGND nDETECT _W TB OUT_DC_CST_LOC...

Page 510: ...24V 24V ADC_HVPS_24V 24V GND GND 3 3V GND NC ADC_READ_M HV PW M _THV _CV_hyb r i d PW M _M HV PW M _THV _CV_SELECT_hybr i d PW M _SAW ADC_READ_THV PW M _THV_N nEN_DEVE PW M _FUSE R_BI AS PW M _DEVE_DC PW M _THV_P PW M _DEVE_VPP PW M _DEVE_AC GND 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 CN31 HVPS nDETECT_HVPS 24V2_SW 24V2_SW ADC_HVPS_24V 24V2_SW GND GND 3 3V GND NC ADC_READ_M ...

Page 511: ...d DVM Checking the fuser lamp Checking the SMPS fuse Service Spring hook When disassembling the spring Service Small vacuum To remove the toner and contamination inside of the machine Service Driver To tighten screws To remove the hinge of the cover Service Tweezers To unplug the pin connector of the fuser unit To remove the E ring Service Soft cloth To clean the rollers To clean the frame and sca...

Page 512: ...l Image Use Remark Test Chart A4 image A3 image Skew To check the image quality Service Spare Kit Screw E Ring To fix the unit or parts Service Clamp To form the harness Service 6 2 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 513: ...ting systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machin...

Page 514: ...f external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer networking technology for local area networks LANs It defines wiring and signaling for the physical layer and frame formats and protocols for the media access control MAC data link layer of the OSI mod...

Page 515: ...t produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks include standardization allocation of the radio spectrum and organizing interconnection arrangements between different countries to allow international phone calls...

Page 516: ...come an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format PostScript PS PostScript PS is a page descripti...

Page 517: ...N compliant program a scan can be initiated from within the program It is an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is servername sharename Additional directory URL Uniform Resource Locator URL is the global addr...

Page 518: ...nection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format 6 8 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 519: ...name by Segment Xpress ProXpress MultiXpress 2 Model code Information Basic Structure SL Function Information Function N Network W Wireless Network D Duplex Printing R Reverse Type ADF F Fax X XOA eXtensible Open Architecture H Handset A Auto Document Feeder Copyright 1995 2013 SAMSUNG All rights reserved 6 9 ...

Page 520: ...the paper dust stick 45K EM 1 02 09 Jun 2015 P 2 99 P 3 29 Add SMPS information for GX model 1 03 01 Jul 2015 P 3 13 Add ACR sensor cleaning 1 04 17 Jul 2015 P 3 11 Add note for deve unit replacement 1 05 29 Jul 2015 P 4 58 Add explanation for Auto Skew Correction during job box in ADF manual adjustment 6 10 Copyright 1995 2013 SAMSUNG All rights reserved ...

Page 521: ...apan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2013 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No ...

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