4. Troubleshooting
► Error Code
M3–1411 / M3–1412 / M3–1413 / M3–1414
► Error message
Paper jam in exit area.
Check whether the pieces of paper remain in the paper path
► Symptom
Paper jam has occurred around the fuser unit.(Job separator connection is defective. / Actuator-Exit is defective.)
► Troubleshooting method
1) Open the side cover. Remove the jammed paper.
2) If the problem persists, check the following:
a) Remove the exit unit.
b) Check if the return sensor is connected correctly. If the connection is OK, replace the sensor.
c) Check if the return sensor actuator is broken or deformed. If necessary, reassemble or replace it.
d) Check if the exit gate solenoid connected correctly. If the connection is OK, replace the solenoid.
e) If the problem persists, replace the fuser unit.
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