Samsung SM-A245M/N, User Manual

Page 1: ...www samsung com USER MANUAL English LTN 03 2023 Rev 1 0 SM A245M N SM A245M DSN...

Page 2: ...38 Contacts 40 Messages 41 Camera 53 Gallery 57 AR Zone 61 Multi window Using multiple apps at once 64 Samsung Internet 65 Samsung Health 66 Samsung Notes 67 Samsung Members 67 Samsung Kids 68 Samsun...

Page 3: ...ra data saving 119 Apps 119 General management 120 Accessibility 121 Software update 121 Remote support 122 About phone Settings 80 Introduction 80 Samsung account 80 Connections 82 Wi Fi 83 Bluetooth...

Page 4: ...s 4 Usage notices 123 Precautions forusing the device 125 Notes on package contents and accessories 126 Device overheating situations and solutions Appendix 130 Troubleshooting 136 About Hearing Aid C...

Page 5: ...key Fingerprint recognition sensor Volume key Touch screen Proximity sensor Front camera Multipurpose jack USB Type C Headphone jack SIM card microSD card tray Light sensor Rearcamera NFC antenna Fla...

Page 6: ...device s sound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the device may be damaged and its appearance may be affected C...

Page 7: ...ure a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app orfeature to launch by pressing the Side key twice Open Settings tap Advanced features Side key...

Page 8: ...disconnect the charger from the device Quick charging Use a fast charger You can check the connection status of the chargerby opening Settings and tapping Batteryand device care Battery If fast chargi...

Page 9: ...op up window that appears on yourphone is fordata transfer Do not select an app from the pop up window Reducing the batteryconsumption Yourdevice provides various options that help you conserve batter...

Page 10: ...hargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora fe...

Page 11: ...e device than when one SIM card is inserted Some services that require a network connection may not be available depending on the carrier Inserting the SIM orUSIM card 2 1 3 4 Single SIM card tray Dua...

Page 12: ...e while the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice SIM manager dual SIM models Open...

Page 13: ...ecure it 4 Insert the tray back into the tray slot Use only a microSD card Some SD cards may not be fully compatible with the device Using an incompatible card may damage the device the SD card orthe...

Page 14: ...Batteryand device care Storage 2 Swipe to the left to access the SD card page 3 Tap Unmount Do not remove external storage such as an SD card orUSB storage while the device is transferring oraccessing...

Page 15: ...open the notification panel swipe downwards and then tap 2 Tap Poweroff To restart the device tap Restart Forcing restart If yourdevice is frozen and unresponsive press and hold the Side key and the...

Page 16: ...Alternatively open Settings and tap Accounts and backup Manage accounts Add account Samsung account 2 Sign in to yourSamsung account If you do not have a Samsung account tap Create account Findingyour...

Page 17: ...device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous devi...

Page 18: ...evious device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On yournew phone select an option you want tap Next and then follow the on screen instructions to transferda...

Page 19: ...is not a Samsung device back up data to a computerusing an app provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB cab...

Page 20: ...orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch scr...

Page 21: ...ent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscre...

Page 22: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favorite a...

Page 23: ...en Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app...

Page 24: ...the side of the screen To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can...

Page 25: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavorite apps and features from the Edge panels Drag the Edge panel handle towards the centerof the screen...

Page 26: ...urpersonal information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform...

Page 27: ...rned on Mute mode Vibration mode Airplane mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of the screen in some apps To displ...

Page 28: ...ttings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on Aftercapturing a screenshot use the following options on the toolbarat the bottom of the s...

Page 29: ...lowing functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the notification settings Quick setting buttons Contro...

Page 30: ...tification panel 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch and take control of nearby connected devic...

Page 31: ...e input languages and select the languages to use When you select two ormore languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change t...

Page 32: ...board functions Switch to the split keyboard Switch to the floating keyboard You can move the keyboard to anotherlocation by dragging the tab Search forcontent and enterit Translate text and enterit E...

Page 33: ...or to select the desired text ortap Select all to select all text 3 Tap Copy orCut The selected text is copied to the clipboard 4 Touch and hold where the text is to be inserted and tap Paste To paste...

Page 34: ...n option PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network pr...

Page 35: ...check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features...

Page 36: ...0 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an internati...

Page 37: ...second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone o...

Page 38: ...s 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Ope...

Page 39: ...acts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap...

Page 40: ...h and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipie...

Page 41: ...then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos...

Page 42: ...when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjustm...

Page 43: ...rm condensation if the device is exposed to sudden changes in airtemperature because of the difference in temperature outside and inside the camera cover Try to avoid such conditions when planning to...

Page 44: ...es more conveniently On the preview screen tap Shooting methods and tap the Floating Shutterbutton switch to turn it on Options forcurrent shooting mode On the preview screen use the following options...

Page 45: ...solution mayvary depending on the model Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards ordownwards ortap to switch to the front camera forself p...

Page 46: ...can take pictures where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap PORTRAIT 2 Drag the background bluradjustment barto adjust the blurlevel 3 When R...

Page 47: ...Lowvalues are for stationary orbrightly lit objects Highervalues are forfast moving orpoorly lit objects However higherISO settings can result in noise in pictures SPEED Adjust the shutterspeed A slo...

Page 48: ...ode Using panorama mode take a series of pictures and then stitch them togetherto create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction K...

Page 49: ...a you want ordrag the frame to move it 3 Tap and drag the adjustment barto adjust the colortemperature 4 Tap to take a picture Night mode Take a picture in low light conditions without using the flash...

Page 50: ...will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section tap and drag the section editing barto the left or right Start bracket Slow motion...

Page 51: ...bottom left cornerwhen taking pictures High efficiencypictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appearo...

Page 52: ...s Select additional shooting methods fortaking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you open the camera Storage location Selec...

Page 53: ...ery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync image...

Page 54: ...mage Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the Smart View feature Add the image to favorites Cropping enlarged images 1 Open t...

Page 55: ...ayer More options Rotate the screen Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Smart View feat...

Page 56: ...p and the cloud will be synced When yourGallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cloud in yourGal...

Page 57: ...Open the Camera app and tap MORE AR ZONE Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Cre...

Page 58: ...jis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Open the...

Page 59: ...profilewith an AR emoji Use an emoji as yourprofile picture foryourSamsung account and in the Contacts app 1 Open the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Select a...

Page 60: ...owyou want and tap Save You can access the stickers you have created at the top of the stickers list Deleting AR emoji stickers Open the AR Zone app and tap AR Emoji Stickers Edit Select the emoji sti...

Page 61: ...ow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some app...

Page 62: ...n the split screen view by tapping it once Tap and tap Tap underOpen in split screenview If you tap the Showrecent apps switch to turn it on you can open the recently used apps in the split screen vie...

Page 63: ...ew If you tap the Home button while using a pop up window the windowwill be minimized and displayed as an app icon To use the pop up window again tap the app icon Opening apps from the Edge panel 1 Dr...

Page 64: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can prev...

Page 65: ...sung Health app When running this app forthe first time orrestarting it afterperforming a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home sc...

Page 66: ...to yournotes Creating notes 1 Open the Samsung Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composi...

Page 67: ...he notification panel swipe downwards and then tap Kids If you cannot find Kids on the quick panel tap and drag the button overto add it When starting Samsung Kids forthe first time orafterperforming...

Page 68: ...nformation related to products Open the GalaxyShop app This app may not be available depending on the carrierormodel This app may be named Samsung Shop depending on the region GalaxyWearable Using the...

Page 69: ...tap 2 Enterevent details and tap Save Syncing eventswithyouraccounts 1 Open Settings tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Ca...

Page 70: ...and the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list tap orselect a...

Page 71: ...ions More options Scan and save stations Add the current station to the favorites list Fine tune the frequency Check the list of favorite stations Turn the FM radio on oroff Record audio from the FM r...

Page 72: ...bookmark 3 Tap to finish recording 4 Entera file name and tap Save MyFiles Checking and managing the files Access and manage various files stored in the device Open the MyFiles app To check forunneces...

Page 73: ...urgames downloaded from PlayStore and GalaxyStore into one place Open the Game Launcher app and select the game you want If Game Launcher does not appear open Settings tap Advanced features and then t...

Page 74: ...nt with Game Booster You can use Game Boosterwhile playing games To open the Game Boosterpanel while playing games tap on the navigation bar If the navigation baris hidden drag upwards from the bottom...

Page 75: ...on the game Opening apps in pop upwindowswhile playing games You can open apps in pop up windows while playing a game Tap and select an app from the apps list SmartThings Control and manage smart appl...

Page 76: ...pe downwards and then tap Quick Share to turn it on If you cannot find Quick Share on the quick panel tap and drag the button overto add it 3 Tap Quick Share and select a device to transferthe image t...

Page 77: ...notherperson s Galaxy Buds This feature is available only on devices that support the Music Share feature Sharing a Bluetooth speaker You can listen to music on yourphone and yourfriend s phone throug...

Page 78: ...nnect 2 On yourfriend s phone open Settings tap Connections Bluetooth Advanced settings and then tap the Music Share switch to turn it on You can use additional features such as setting who to share y...

Page 79: ...l service Maps Find yourlocation on the map search the world map and access location information forvarious places around you YTMusic Enjoyvarious music and videos provided by YouTube Music You can al...

Page 80: ...Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore info...

Page 81: ...mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending orrec...

Page 82: ...Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The network quality information will appearunderthe Wi F...

Page 83: ...e list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data se...

Page 84: ...and receiving data Many apps support data transferthrough Bluetooth You can share data such as contacts ormedia files with otherBluetooth devices The following actions are an example of sending an ima...

Page 85: ...ion about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to turn it on 2 Touch the NFC antenna area on the back of y...

Page 86: ...tap Allowed to use datawhile Data saveris on and select apps Mobile data onlyapps Select apps to always use the mobile data even when yourdevice is connected to a Wi Fi network Forexample you can set...

Page 87: ...dden network switch to turn it off If you turn on the Auto Hotspot feature you can share yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings...

Page 88: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search fo...

Page 89: ...let and phone Some calling and messaging features may not be available Continue apps on otherdevices Use yourphone s apps on otherdevices signed in to yourSamsung account Multi control Use a mouse and...

Page 90: ...tions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap...

Page 91: ...d mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Ch...

Page 92: ...Experience the DolbyAtmos sound optimized forgames while playing games Equalizer Select an option fora specific music genre and enjoy optimized sound Adapt sound Set the best sound foryou Depending o...

Page 93: ...tions Change the display and the Home screen settings On the Settings screen tap Display Light Dark Turn dark mode on oroff Dark mode settings Reduce eye strain by applying the dark theme when using t...

Page 94: ...waits before turning off the display s backlight Easymode Switch to easy mode to display largericons and apply a simplerlayout to the Home screen Edge panels Change the settings forthe Edge panel Navi...

Page 95: ...olor Change the screen mode oradjust the display colorto yourpreference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the colo...

Page 96: ...olorbarto yourpreference The screen tone will be adjusted Wallpaperand style Change the wallpapersettings forthe Home screen and the locked screen On the Settings screen tap Wallpaperand style Themes...

Page 97: ...ned off Referto Always On Display formore information Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming About Lock screen Check out the Lock s...

Page 98: ...t The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call orapp notifi...

Page 99: ...dates Check the version of yourdevice s software and check forupdates Privacy Change the settings forprivacy Biometrics Change the settings forbiometric data Referto Face recognition and Fingerprint r...

Page 100: ...which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourd...

Page 101: ...e screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen...

Page 102: ...orpassword you set when registering the fingerprint and then re registeryour fingerprints If yourpattern PIN orpassword is forgotten you will not be able to use the device if you do not reset it Samsu...

Page 103: ...ore using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Securityand privacy Biometrics Fingerprints 2 Read the on screen ins...

Page 104: ...using the preset screen lock method 3 Tap the Fingerprint unlock switch to turn it on 4 On the locked screen place yourfingeron the fingerprint recognition sensorand scan yourfingerprint Deleting reg...

Page 105: ...ass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSamsung accou...

Page 106: ...p Apps websites and select a website orapp from the list 2 Tap Edit and modifyyourID password and the website s orapp s name To delete yoursign in information tap Delete Using Samsung Passwithwebsites...

Page 107: ...gs See all devices using Samsung Pass Leave Samsung Pass YourSamsung account will remain active The Samsung Pass data on otherdevices signed in to yourSamsung account will also be deleted Secure Folde...

Page 108: ...Folder app is locked you must unlock it using yourpreset lock method To change the name oricon of Secure Folder tap Customize Setting an auto lock condition forSecure Folder 1 Open the Secure Folder a...

Page 109: ...be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Open the Secure Folder app and tap 2 Tick one ormore apps installed on the device and tap Add Removing apps...

Page 110: ...t Open the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap Uninstall To access data b...

Page 111: ...re Silence notificationswhile driving Turn on the Do Not Disturb feature automaticallywhile driving EmergencyLocation Service Turn on the Emergency Location Service ELS feature Wireless emergencyalert...

Page 112: ...store it later Backing up data You can back up yourdevice s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to t...

Page 113: ...igure settings Referto Motions and gestures formore information One handed mode Turn on one handed operation mode foryourconvenience when using the device with one hand Screenshots Change the settings...

Page 114: ...device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on orthe device is not on a flat surface Mutewith gestures S...

Page 115: ...be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Unins...

Page 116: ...not use it Driving monitor Turn on the driving monitorto monitorthe amount of the time you use yourdevice while driving Volume monitor Turn on the volume monitorto protect yourhearing Parental control...

Page 117: ...available storage On the Settings screen tap Batteryand device care Storage To delete files or uninstall apps that you do not use anymore select a category Then touch and hold or select an item and t...

Page 118: ...Maintenance mode Turn on maintenance mode to protect yourprivacywhile someone else is using your device such as when you send it forrepairs On the Settings screen tap Batteryand device care Maintenan...

Page 119: ...on such as languages speed and more Date and time Access and alterthe settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset...

Page 120: ...o improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and check otherrecommended features TalkBack...

Page 121: ...software update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdate...

Page 122: ...license Software information Access the device s software information such as its operating system version and firmware version Batteryinformation Check out the device s battery status and information...

Page 123: ...es caused by edited registry settings ormodified operating system software Attempting to customize the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Page 124: ...To access the FCC ID open Settings and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorized for sale in the U S orits territories...

Page 125: ...upplied items are designed only forthis device and may not be compatible with otherdevices Appearances and specifications are subject to change without priornotice You can purchase additional accessor...

Page 126: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Page 127: ...g the mobile hotspot and tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dama...

Page 128: ...e reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will...

Page 129: ...o not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any...

Page 130: ...SIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK suppli...

Page 131: ...a Samsung Service Centeroran authorized service center Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Cente...

Page 132: ...ressing the Volume key ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are i...

Page 133: ...tips contact a Samsung Service Centeroran authorized service center Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techn...

Page 134: ...etooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset Reset network settings Reset...

Page 135: ...a stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction be...

Page 136: ...the different features of this device thoroughly and in different locations using your hearing aid orcochlearimplant to determine if you hearany interfering noise Consult yourcarrierorthe manufacture...

Page 137: ...n storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...