Samsung SM-J330F, User Manual

Page 1: ...er Manual English 06 2017 Rev 1 0 SM J330F SM J330G SM J530FM DS SM J730F SM J730GM DS SM J330F DS SM J330G DS SM J530Y SM J730F DS SM J330F DD SM J530F SM J530Y DS SM J730G SM J330FN SM J530F DS SM J530YM DS SM J730G DS ...

Page 2: ...cation panel 34 Entering text 36 Screen capture 36 Opening apps 37 Secure Folder 41 Multi window 46 Samsung account 47 Transferring data from your previous device 50 Device and data management 52 Sharing features 53 Emergency mode Applications 54 Installing or uninstalling apps 56 Phone 60 Contacts 65 Messages 68 Internet 69 Email 70 Camera 81 Gallery 86 Samsung Pay 89 Samsung Members 90 Game Laun...

Page 3: ...Display 118 Wallpapers and themes 118 Advanced features 121 Device maintenance 123 Apps 123 Lock screen and security 131 Cloud and accounts 133 Google 133 Accessibility 134 General management 135 Software update 135 User manual 135 About device About phone Appendix 136 Troubleshooting 141 Removing the battery ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...ce About phone Regulatory information Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging the device and the charger may become h...

Page 6: ...xtended periods your device may temporarily heat up due to increased battery consumption Close any running apps and do not use the device for a while The following are examples of situations in which the device may overheat Depending on the functions and apps you use these examples may not apply to your model During the initial setup after purchase or when restoring data When downloading large fil...

Page 7: ...se battery consumption or that run in the background when not in use Delete unnecessary files or unused apps Decrease the screen brightness If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be...

Page 8: ...ed charger or battery Package contents Check the product box for the following items Device Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice ...

Page 9: ...ingerprint recognition sensor Recents key Multipurpose jack Power key Proximity Light sensor Speaker Back key Volume key Flash NFC antenna SM J530 and SM J730 models only Rear camera GPS antenna Single SIM models Memory card tray Dual SIM models SIM card Memory card tray SIM card tray Main antenna ...

Page 10: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on the screen while ...

Page 11: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 12: ...ultiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it ma...

Page 13: ... card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Dual SIM models In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single ...

Page 14: ...Basics 14 Dual SIM models SIM card tray 1 ...

Page 15: ...1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the SIM card tray gently from the tray slot ...

Page 16: ...M card tray 2 4 Gently press the SIM or USIM card into the SIM card tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the SIM card tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prev...

Page 17: ...sert the ejection pin into the hole on the SIM card tray to loosen the tray 2 Pull out the SIM card tray gently from the tray slot 3 Remove the SIM or USIM card Single SIM models Dual SIM models 4 Insert the SIM card tray back into the tray slot ...

Page 18: ...use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to specific cards On the Apps screen tap Settings Connections SIM card manager and set the feature preferences for your cards in PREFERRED SIM CARD Memory card Installing a memory card Your device s memory card capacity may vary from other models and...

Page 19: ...oes not recognise your memory card format it on your computer Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Other...

Page 20: ...slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal On the Apps screen tap Settings Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the memory card tray to loosen the tray 2 Pull out the memory card tray gently from the tray slot 3 Remove the memory card 4 ...

Page 21: ...the device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wir...

Page 22: ...se to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the...

Page 23: ...position Double tapping Double tap on a webpage or image to zoom in Double tap again to return Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts ...

Page 24: ... starting point for accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget An app A folder Screen indicators Favourite apps News screen indicator View the latest articles in various categories ...

Page 25: ... move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather sim...

Page 26: ...t to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocated to the Apps screen Editing the Home screen On the Home screen tap and hold an empty area or pinch your fingers together to access the editing options You can set the wallpaper add widgets and more You can also add delete or rearrange Home screen...

Page 27: ...t will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area and then tap Home screen settings Home screen layout Home screen only APP...

Page 28: ...wn from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call...

Page 29: ...nd swipe in any direction to unlock the screen To change the screen lock method on the Apps screen tap Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will ...

Page 30: ...en tap Settings Lock screen and security Secure lock settings and tap the Auto factory reset switch to activate it Always On Display You can always view information such as the clock or calendar or control music playback on the screen when it is turned off You can also check new notifications such as messages or missed calls This feature may not be supported by some devices Opening notifications w...

Page 31: ... Then tap Set schedule and set the start time and end time Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen 1 On the Apps screen tap Settings Lock screen and security Information and FaceWidgets FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback when the screen is off d...

Page 32: ... panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Single SIM models Launch Settings Tap a notification and perform various actions Clear all notifications Quick setting buttons ...

Page 33: ...erences Tap to access the SIM card manager Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 34: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 35: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 36: ...he definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Press and hold the Home key and the Power key simultaneously You can view captured images in Gallery It is not possible to capture a screenshot while using some apps an...

Page 37: ... unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in ano...

Page 38: ...re Folder Set the device to automatically lock Secure Folder when it is not being used 1 On the Apps screen tap Secure Folder 2 Tap Settings Auto lock Secure Folder 3 Select a lock option To manually lock your Secure Folder tap Lock Moving content Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage to Secure Fol...

Page 39: ... and Google accounts or other accounts to sync with the apps in Secure Folder 1 On the Apps screen tap Secure Folder 2 Tap Settings Accounts Add account 3 Select an account service 4 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen 1 On the Apps screen tap Secure Folder 2 Tap Settings and tap the Show ...

Page 40: ...and restore 3 Tap Add account and register and sign in to your Samsung account 4 Tap Back up Secure Folder data 5 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring data 1 On the Apps screen tap Secure Folder 2 Tap Settings Backup and restore 3 Tap Restore backup 4 Select a device and the data types you want to restore and tap RESTORE NOW Backed up...

Page 41: ...dia files out of Secure Folder and tap UNINSTALL To access data backed from Secure Folder open the Samsung folder launch the My Files app and then tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Multi window Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up vi...

Page 42: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 43: ... the bar between the app windows to access additional options Switch locations between app windows Close the currently selected app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 44: ...reen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Maximising a window Tap an app window and drag the bar...

Page 45: ...of recently used apps 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 46: ...ccount Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account reg...

Page 47: ...mart Switch or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of...

Page 48: ...both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back...

Page 49: ...e computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more informatio...

Page 50: ...d then tap Transferring media files via USB Transfer media files If the computer cannot recognise your device tap Transfer images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating o...

Page 51: ...ing data Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung account On the Apps screen tap Settings Cloud and accounts Backup and restore Backup settings for the ...

Page 52: ... settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings General management Reset Factory data reset RESET DELETE ALL The device automatically restarts Sharing features Share content by using various sharing options The following acti...

Page 53: ...t share switch to activate it 4 Follow the on screen instructions to share the image with others When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can m...

Page 54: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To d...

Page 55: ...need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Apps Select an app and tap Permissions You can view the app s permissions list and change its permis...

Page 56: ...Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 57: ...peed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Mak...

Page 58: ... a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the rejection message bar upwards To create various rejection messages open the Apps screen tap Phone Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on th...

Page 59: ... block incoming calls from people that do not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the ...

Page 60: ...t and rear cameras End the current call Mute Turn off the microphone so that the other party cannot hear you Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Tap Contacts on the Apps screen 2 Tap and select a storage loca...

Page 61: ...ng on the selected storage location the types of information you can save may vary 4 Tap SAVE Adding a phone number to Contacts from the keypad 1 Tap Phone on the Apps screen 2 Enter the number and tap ADDTO CONTACTS If the keypad does not appear on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 62: ...p Contacts on the Apps screen 2 Tap Manage contacts Import Export contacts IMPORT 3 Select a storage location to import contacts from 4 TickVCF files or contacts to import and tap DONE 5 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account On the A...

Page 63: ...ng actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Tap Contacts on the Apps screen 2 Tap Share 3 Tick contacts and tap SHARE 4 Select a sharing method Saving and sharing profile Share your profile information such as your photo and status message with others using ...

Page 64: ...profile with tap Share with and select an option Merging duplicate contacts When you import contacts from other storages or sync or move contacts to other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Tap Contacts on the Apps screen 2 Tap Manage contacts Merge contacts 3 Tick contacts and tap MERGE Deleting contacts ...

Page 65: ...dditional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Single SIM models Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message ...

Page 66: ...age Dual SIM models Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Single SIM models To reply to the message enter a message and tap SEND Dual SIM models To reply to the mess...

Page 67: ...d then tap the switch to activate it 3 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You ca...

Page 68: ...een tap Samsung Internet 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 69: ...olbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recognition for more information about using your fingerprints Deactivating secret mode In the toolbar at the bottom o...

Page 70: ...etrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen to read it If email syncing is disabled new emails cannot be retrieved To enable email syncing tap your account name and then tap the Sync account switch to activate it Camera Introduction Take photos and record videos using various modes and settings Camera etiquette Do not take photos or recor...

Page 71: ...on the region or service provider Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply filter effects Front camera preview Rear camera pr...

Page 72: ...is feature is only available in some shooting modes Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustme...

Page 73: ...y not work properly in some modes that require high resolutions The front camera features a wide angle lens Minor distortion may occur in wide angle photos and does not indicate device performance problems Locking the focus and exposure You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and ...

Page 74: ... Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low values a...

Page 75: ...s out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos 4 On the preview screen tap the preview thumbnail Continuous shot Take a series of photos of ...

Page 76: ...Rich tone Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting modes list tap Night Sports Take a photo of fast moving subjects On the shooting modes list tap Sports Sound shot Take a photo with sound The device identifies the photos with in Gallery On the shooting modes list tap Sound shot ...

Page 77: ... and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits ...

Page 78: ...will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white f...

Page 79: ...activate the flash Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Set the device to record sound before or after taking a photo Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture size Select a resolution for photos...

Page 80: ...ects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturin...

Page 81: ...Applications 81 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories to share with others ...

Page 82: ...ns Share the image with others View image details Delete the image Modify the image Automatically adjust the image Add the image to favourites To hide or show the menus tap the screen You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage ...

Page 83: ...ger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume Viewing albums You can sort the images and videos saved in your device by folder or album The animations or collages you have created will also be sorted in your folders on the albums list On the Apps screen tap Gallery ALBUMS ...

Page 84: ...y STORIES 2 Select a story to share 3 Tap INVITE tick contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone nu...

Page 85: ...ap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap...

Page 86: ...ion NFC to allow payment through standard credit card readers You can view more information such as cards that support this feature at www samsung com samsungpay Alternatively open the Apps screen and tap Samsung Pay More Help This app s availability and supported features may vary depending on the region or service provider The procedures for the initial setup and card registration may vary depen...

Page 87: ...ons to complete the initial setup 1 On the Apps screen tap Samsung Pay 2 Sign in to your Samsung account 3 Read and agree to the terms and conditions 4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register ...

Page 88: ...creen and drag it upwards Alternatively tap Samsung Pay on the Apps screen 2 On the cards list swipe to the left or right and select a card to use 3 Place your finger on the Home key to scan your fingerprint Alternatively enter the payment PIN you set when setting up the Samsung Pay ...

Page 89: ...n screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap More Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit...

Page 90: ...sign in to your Samsung account Refer to Samsung account for more information Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add games Open games with or without sound Change the performance mode Turn on or off the GameTools ...

Page 91: ...rom Play Store and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode On the Apps screen tap Game Launcher Normal performance and then tap the button repeatedly to select the mode you want Normal perf...

Page 92: ...e icon on the game screen again open the notification panel and tap the Game Tools notification Capture screenshots Record your game session Lock the game screen during games Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notif...

Page 93: ...ose a note Tap Pen to write or draw Tap Brush to paint with various brushes Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished compo...

Page 94: ...reating events 1 Tap Calendar on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save...

Page 95: ...n the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart it...

Page 96: ...ing on the region View and manage trackers View health tips Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activities fo...

Page 97: ...ion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as...

Page 98: ...he Apps screen tap Samsung Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording Access additional options 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 99: ...nt or set a specific duration ALARM On the Apps screen tap Clock ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISM...

Page 100: ...then tap DELETE STOPWATCH 1 On the Apps screen tap Clock STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 On the Apps screen tap Clock TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS w...

Page 101: ...istory tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans ...

Page 102: ...ency Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you want from the stations list Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps Refer to Accounts ...

Page 103: ...an upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources i...

Page 104: ...n use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device...

Page 105: ... to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image ...

Page 106: ... Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 O...

Page 107: ...evice 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Bluetooth and then select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on t...

Page 108: ...g cycle and data warning Start billing cycle on Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit 1 On the Settings screen tap Connections Data usage Billing cycle and data warning and then tap the Data limit switch to activate it 2 Tap Data limit enter the limit and then tap SET 3 Tap Da...

Page 109: ...arefully to avoid damaging the NFC antenna This feature may not be supported by some devices Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information...

Page 110: ...it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Se...

Page 111: ...t available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with comp...

Page 112: ...hen enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data connections when you are roaming N...

Page 113: ...IM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings screen tap Connections Location Locating method Select a method to use for locating your device Im...

Page 114: ...ttings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Download plug in 2 Search for a pri...

Page 115: ...otifications Ringtone single SIM models Change the call ringtone Ringtone dual SIM models Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to s...

Page 116: ...anel and include them in the allowed list when Do not disturb is activated Display Options Change the display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to save power by adjusting the brightness of the display automatically This feature may not be supported by some devices Outdoor mode Activate outd...

Page 117: ...creen turned off Set the device to prevent the screen from turning on when it is in a dark place such as a pocket or bag This feature may not be supported by some devices Screensaver Set the device to launch a screensaver when the device is charging Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive vi...

Page 118: ... shaking or impact to the device may cause unintended input for some features Accessories Change the accessory settings This feature may not be supported by some devices Games Activate the Game Launcher and GameTools icon and change the game related settings Refer to Game Launcher for more information Caller ID and spam protection Set the device to identify unsaved phone numbers when you receive i...

Page 119: ...on a flat surface Easy mute Set the device to mute incoming calls or alarms by facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you drag a contact to the left or right in the contacts list Dual Messenger Select messaging apps to use a second app You can use two different accounts for the same app If you disable or uninstall th...

Page 120: ...instructions to add emergency contacts if you have not already done so To send help messages with audio recordings or photos tap the Attach audio recording or Attach pictures switch to activate it The Attach pictures option may not be available depending on the region or service provider Adding emergency contacts On the Settings screen tap Advanced features Send SOS messages Send messages to ADD T...

Page 121: ... with a tap of your finger Battery Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for ma...

Page 122: ...e Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings to set app power monitor options Storage Check the status of the used and available memory On the...

Page 123: ...tion change their notification or permission settings or uninstall or disable unnecessary apps On the Settings screen tap Apps Lock screen and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock met...

Page 124: ...Pass for more information This feature may not be supported by some devices Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private conte...

Page 125: ...is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget you...

Page 126: ...ll or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or befor...

Page 127: ...reen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints to sign in to accounts When you register fingerprint to Samsung Pass you can use the fingerprint to sign in to webpages that support ID and password saving Refer to Samsung Pass for more information This f...

Page 128: ...biometric data rather than entering your ID or password Before you start To use this feature your device must be connected to a mobile network To use this feature you must sign in to your Samsung account For more information refer to Samsung account The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registering...

Page 129: ...name and password and then tap the website s sign in button 3 Tick Sign in using fingerprints via Samsung Pass and tap REMEMBER You can now use the fingerprint you registered to Samsung Pass when signing in to the website Managing sign in information View the list of websites you have set to use Samsung Pass and manage your sign in information 1 On the Settings screen tap Lock screen and security ...

Page 130: ...gion or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Lock scr...

Page 131: ...formation and Samsung account details Accounts Add your Samsung and Google accounts or other accounts to sync with Refer to Accounts for more information Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Back...

Page 132: ...ccounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup To sync content with your accounts select an account and select items to sync Re...

Page 133: ...ic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Google Configure settings for some features provided by Google On the Settings screen tap Google Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Vision Customise the settings to improve accessibility for v...

Page 134: ...ettings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Date and time Access and alter the following settings to control how the device displays the time and date If the battery remains fully discharged or remo...

Page 135: ...nual About device About phone Access your device s information On the Settings screen tap About device or About phone My phone number View your phone number Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and e...

Page 136: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 137: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 138: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 139: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 140: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 141: ...ay cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your ...

Page 142: ...gistered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT...