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Warranty Information       60

new versions), (collectively “Update”) after the 
date you obtain your initial copy of the Software 
related to security to improve such Software 
and ultimately enhance your user experience 
with your device. This EULA applies to all and 
any component of the Update that Samsung 
may provide to you or make available to you 
after the date you obtain your initial copy of the 
Software related to security, unless we provide 
other terms along with such Update. To use 
Software related to security provided through 
Update, you must first be licensed for the 
Software identified by Samsung as eligible for 
the Update. After the Update, you may no 
longer use the Software that formed the basis 
for your Update eligibility. The updated 
Software version may add new functions and, 
in some limited cases, may delete existing 
functions.

While the Update will be generally available, in 
some limited circumstances, the Software 
updates will only be offered by your network 

Summary of Contents for SM-R380

Page 1: ...GH68 41039A Rev 1 1 Printed in Vietnam M O B I L E D E V I C E Health and Safety and Warranty Guide Please read this manual before operating your device and keep it for future reference...

Page 2: ...spective suppliers relating to the SAMSUNG Phone including but not limited to accessories parts or software relating there to the Phone System is proprietary to Samsung and protected under federal law...

Page 3: ...ip in the Intellectual Property is transferred to you All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers Open Source Software Some software components of th...

Page 4: ...VER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT THE PERF...

Page 5: ...ACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Modification of Software SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR IN...

Page 6: ...H AS CUSTOM OS Samsung Telecommunications America STA LLC Headquarters 1301 E Lookout Drive Richardson TX 75082 Customer Care Center 1000 Klein Rd Plano TX 75074 Toll Free Tel 1 888 987 HELP 4357 Inte...

Page 7: ...Samsung is a registered trademark of Samsung Electronics Co Ltd Do you have questions about your Samsung Mobile Device For 24 hour information and assistance we offer a new FAQ ARS System Automated R...

Page 8: ...ices While Driving 6 Battery Use and Safety 9 Samsung Mobile Products and Recycling 15 UL Certified Travel Charger 16 Display Touch Screen 17 GPS 18 Care and Maintenance 19 Responsible Listening 24 Op...

Page 9: ...2 Section 2 Warranty Information 41 Standard Limited Warranty 41 End User License Agreement for Software 56 Index 75...

Page 10: ...r and Dust Resistance This device is rated IP67 using the Ingress Protection rating system Your device has been tested in a controlled environment and shown to be water and dust resistant in certain c...

Page 11: ...r or to water over 1 meter deep for more than 30 minutes If your device is exposed to fresh water dry it thoroughly with a clean soft cloth If the device is exposed to any liquid other than fresh wate...

Page 12: ...tion to User Pursuant to part 15 21 of the FCC Rules you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device This device compl...

Page 13: ...le device unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility Do not engage in any activity while drivin...

Page 14: ...ted in certain areas Before using your device to chat with friends consider your circumstances Let the chat wait when driving conditions require Remember driving comes first nothing else If you consid...

Page 15: ...prohibit mounting this device on or near the windshield of an automobile In other states the law may permit mounting this device only in specific locations in the automobile Be sure to consult the st...

Page 16: ...org Battery Use and Safety The battery in device is not intended to be replaced by the consumer If you believe the battery is damaged or needs to be replaced take the device to a service center for i...

Page 17: ...internal shortcircuit resulting in overheating Do not let the device come in contact with liquids Even when the device appears to be dry and appears to operate normally the circuitry could slowly corr...

Page 18: ...e such as a microwave oven hair dryer iron or radiator Avoid leaving your device in your car in high temperatures Do not dispose of the device or the battery in a fire The device or the battery may ex...

Page 19: ...service center for inspection Never use any charger outlet or battery that is damaged in any way Do not allow the battery to touch metal objects Accidental short circuiting can occur when a metallic o...

Page 20: ...pproved chargers which are specifically designed for your device WARNING Use of a non Samsung approved battery or charger may present a risk of fire explosion leakage or other hazard Samsung s warrant...

Page 21: ...gers Consumers should purchase manufacturer or carrier recommended products and accessories If unsure about whether a replacement battery or charger is compatible contact the manufacturer of the batte...

Page 22: ...not only important for safety it benefits the environment Batteries must be recycled or disposed of properly For more information about recycling your device go to http mobile samsungusa com recyclin...

Page 23: ...r UL guidelines FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS DANGER TO REDUCE THE...

Page 24: ...information when using your mobile device WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives sig...

Page 25: ...r a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty For more information please refer to the Standard Limited Warranty GPS The device does...

Page 26: ...m that the navigational instructions are consistent with what you see before following them All users should pay attention to road conditions closures traffic and all other factors that may impact saf...

Page 27: ...contain minerals that will corrode electronic circuits If the mobile device does get wet do not accelerate drying with the use of an oven microwave or dryer because this may damage the mobile device a...

Page 28: ...r mobile device in a microwave oven Doing so may cause a fire or explosion Dust and Dirt Do not expose your mobile device to substantial quantities of dust dirt or sand Cleaning solutions Do not use h...

Page 29: ...into the eyes ears or mouth Paint Do not paint the mobile device Paint can clog the device s moving parts or ventilation openings and prevent proper operation Strap Ensure that the strap is kept clean...

Page 30: ...roved by the Bluetooth SIG may not be compatible with your device Important Do not allow the touch screen to come into contact with other electrical devices Electrostatic discharges can cause the touc...

Page 31: ...ic is the most common cause of preventable hearing loss Some scientific research suggests that using portable audio devices such as portable music players and cell phones at high volume settings for l...

Page 32: ...ttings and the headphones that are used As a result there is no single volume setting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some c...

Page 33: ...r what you are listening to Do not turn the volume up to block out noisy surroundings If you choose to listen to your portable device in a noisy environment use noise cancelling headphones to block ou...

Page 34: ...e unsafe volumes to sound normal Do not listen at any volume that causes you discomfort If you experience ringing in your ears hear muffled speech or experience any temporary hearing difficulty after...

Page 35: ...A 20190 Voice 800 222 2336 Email info audiology org Internet http www audiology org Pages default aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31...

Page 36: ...or when it may cause interference or National Institute for Occupational Safety and Health NIOSH 395 E Street S W Suite 9200 Patriots Plaza Building Washington DC 20201 Voice 1 800 35 NIOSH 1 800 356...

Page 37: ...from Radio Frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your wireless mobile device Consult the manufacturer to discuss alternatives Impla...

Page 38: ...minimize the potential for interference Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place Should read and follow the directions from th...

Page 39: ...re facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF sign...

Page 40: ...re resulting in bodily injury or even death Users are advised to switch the mobile device off while at a refueling point service station Users are reminded of the need to observe restrictions on the u...

Page 41: ...turn on your device if it is wet If your device is already on turn it off and remove the battery immediately if applicable if the device will not turn off or you cannot remove the battery leave it as...

Page 42: ...device or use services that increase your mobile device bill Keep the mobile device and all its parts and accessories out of the reach of small children FCC Notice and Cautions FCC Notice The mobile d...

Page 43: ...ority to operate this equipment Only use approved batteries antennas and chargers The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause...

Page 44: ...ion of disease or other conditions Only qualified personnel should service the mobile device Faulty service may be dangerous and may invalidate any warranty applicable to the device Ensure that any mo...

Page 45: ...discharge static electricity before inserting the headset Do not store or carry flammable liquids gases or explosive materials in the same compartment as the mobile device its parts or accessories Fo...

Page 46: ...ile on an aircraft Failure to observe these instructions may lead to the suspension or denial of network services to the offender or legal action or both While using your device leave some lights on i...

Page 47: ...oulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort d...

Page 48: ...handsets and accessories Products are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser an...

Page 49: ...irt neglect or unusual physical electrical or electromechanical stress b scratches dents and cosmetic damage unless caused by SAMSUNG c defects or damage resulting from excessive force or use of a met...

Page 50: ...s or damage resulting from external causes such as collision with an object fire flooding dirt windstorm lightning earthquake exposure to weather conditions theft blown fuse or improper use of any ele...

Page 51: ...ent other than the SAMSUNG device for which it is specified What are SAMSUNG s obligations During the applicable warranty period provided the Product is returned in accordance with the terms of this L...

Page 52: ...All replaced Products parts components boards and equipment shall become the property of SAMSUNG Except to any extent expressly allowed by applicable law transfer or assignment of this Limited Warran...

Page 53: ...ranty you must pay all parts shipping and labor charges for the repair or return of such Product You should keep a separate backup copy of any contents of the Product before delivering the Product to...

Page 54: ...S OF THE PURCHASE PRICE OF THE PRODUCT OR FOR WITHOUT LIMITATION COMMERCIAL LOSS OF ANY SORT LOSS OF USE TIME DATA REPUTATION OPPORTUNITY GOODWILL PROFITS OR SAVINGS INCONVENIENCE INCIDENTAL SPECIAL C...

Page 55: ...S PERFORMANCE OR SUITABILITY OF ANY THIRD PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT WHETHER SUCH THIR...

Page 56: ...ed to modify or extend this Limited Warranty or to make binding representations or claims whether in advertising presentations or otherwise on behalf of SAMSUNG regarding the Products or this Limited...

Page 57: ...t of a class action The arbitration shall be conducted before a single arbitrator whose award may not exceed in form or amount the relief allowed by the applicable law The arbitration shall be conduct...

Page 58: ...evail award your reasonable attorney fees expert witness fees and costs as part of any award but may not grant SAMSUNG its attorney fees expert witness fees or costs unless it is determined that the c...

Page 59: ...of competent jurisdiction This arbitration provision also applies to claims against SAMSUNG s employees representatives and affiliates if any such claim arises from the Product s sale condition or pe...

Page 60: ...the battery is removable and iv on the outside of the Product if the battery is not removable Alternatively you may opt out by calling 1 888 987 4357 no later than 30 calendar days from the date of t...

Page 61: ...f data stored on this device is deleted or reformatted using the standard methods the data only appears to be removed on a superficial level and it may be possible for someone to retrieve and reuse th...

Page 62: ...ter in order to provide this service at no charge If the warranty has expired on the device charges may apply Samsung Telecommunications America LLC 1301 E Lookout Drive Richardson Texas 75082 Phone 1...

Page 63: ...ated companies and its third party suppliers and licensors that accompanies this EULA which includes computer software and may include associated media printed materials online or electronic documenta...

Page 64: ...oftware available over a network where it could be used by multiple computers at the same time You may make one copy of the Software in machine readable form for backup purposes only provided that the...

Page 65: ...verse engineer decompile disassemble or otherwise attempt to discover the source code or algorithms of the Software except and only to the extent that such activity is expressly permitted by applicabl...

Page 66: ...u and will not disclose this information in a form that personally identifies you At all times your information will be treated in accordance with Samsung s Privacy Policy which can be viewed at http...

Page 67: ...f the Software related to security unless we provide other terms along with such Update To use Software related to security provided through Update you must first be licensed for the Software identifi...

Page 68: ...our mobile network which may result in additional charges depending on your payment plan In addition your enjoyment of some features of the Software may be affected by the suitability and performance...

Page 69: ...licable international and national laws that apply to the Software including all the applicable export restriction laws and regulations 9 TERMINATION This EULA is effective until terminated Your right...

Page 70: ...DISCLAIMS ALL WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY OR WORKMANLIKE EFFORT FITNESS FOR A PARTICULAR PURPOSE RE...

Page 71: ...bout any of these applications Since Samsung has no control over such applications you acknowledge and agree that Samsung is not responsible for the availability of such applications and is not respon...

Page 72: ...l not be responsible or liable directly or indirectly for any damage or loss including but not limited to any damage to the mobile device or loss of data caused or alleged to be caused by or in connec...

Page 73: ...ORMATION IS CAPTURED BY ANY THIRD PARTY APPLICATION PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD PARTY APPLICATION PROVIDER 12 SAMSUNG APPLICATIONS Certain Samsung a...

Page 74: ...O THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION ITS CONTENT OR FUNCTIONALITY INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS OMISSIONS INTERRUPTIONS D...

Page 75: ...OR OTHERWISE ARISING OUT OF YOUR USE OF THE SOFTWARE OR THIRD PARTY APPLICATIONS ON THIS MOBILE DEVICE OR ANY OTHER PROVISION OF THIS EULA SHALL NOT EXCEED THE AMOUNT PURCHASER PAID SPECIFICALLY FOR...

Page 76: ...only those rights as are granted to all other end users pursuant to the terms and conditions herein All Software and Products are provided subject to Federal Acquisition Regulation FAR 52 227 19 15 AP...

Page 77: ...nt type of urgent legal relief in any jurisdiction b United States residents ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROU...

Page 78: ...re subject to this arbitration provision The arbitrator shall decide all issues of interpretation and application of this arbitration provision and the EULA For any arbitration in which your total dam...

Page 79: ...rator may grant to the prevailing party or apportion among the parties reasonable attorney fees expert witness fees and costs Judgment may be entered on the arbitrator s award in any court of competen...

Page 80: ...e device information screen which can be found under Settings iii on a label on the back of the device beneath the battery if the battery is removable and iv on the outside of the device if the batter...

Page 81: ...the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the Soft...

Page 82: ...Battery Use Safety 9 C Care and Maintenance 19 D Display Touch Screen 17 F FCC Notice and Cautions 35 G GPS 18 H Health and Safety Information 3 O Operating Environment 29 Other Important Safety Info...

Page 83: ...onsible Listening 24 Restricting Children s Access to Your Mobile device 35 S Samsung Mobile Products and Recycling 15 Smart Practices While Driving 6 U UL Certified Travel Charger 16 W Warranty Infor...

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