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Troubleshooting

103

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an 
extended period of time, your device may feel hot to the touch. This is normal and should not 
affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera 
application. If you receive error messages when launching the camera, try the following:

•  

Charge the battery or replace it with a battery that is fully charged.

•  

Free some memory by transferring files to a computer or deleting files from your device.

•  

Restart the device. If you are still having trouble with the camera application after trying 
these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

•  

The quality of your photos may vary, depending on the surroundings and the 
photography techniques you use.

•  

If you take photos in dark areas, at night, or indoors, image noise may occur or images 
may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your 
device, try the following:

•  

Free some memory by transferring files to a computer or deleting files from your device.

•  

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is 
DRM-protected, ensure that you have the appropriate licence or key to play the file.

•  

Ensure that the file formats are supported by the device. If a file format is not supported, 
such as DivX or AC3, install an application that supports it. To confirm the file formats that 
your device supports, visit 

www.samsung.com

.

Summary of Contents for SM-T230

Page 1: ...www samsung com User Manual SM T230 ...

Page 2: ... performance of the device Applications related to the content may not work properly depending on the device s specifications and the environment that it is used in Available features and additional services may vary by device software or service provider Applications and their functions may vary by country region or hardware specifications Samsung is not liable for performance issues caused by ap...

Page 3: ... violations of your Samsung licence agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information Copyright Copyright 2014 Samsung Electronics This guide is protected under international copyright laws No part of t...

Page 4: ... Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners ...

Page 5: ...icator icons 17 Using the touch screen 20 Control motions 22 Using MultiWindow 26 Notifications 27 Home screen 29 Applications screen 31 Using applications 31 Help 32 Entering text 34 Connecting to aWi Fi network 35 Setting up accounts 36 Transferring files 37 Securing the device 38 Upgrading the device Communication 39 Contacts 43 Email 45 Google Mail 47 Hangouts 47 Google 48 Photos Web network 4...

Page 6: ...hooting Application media stores 66 Play Store 67 Samsung Apps 67 Play Books 68 Play Movies TV 68 Play Music 68 Play Games 68 Play Newsstand Utilities 69 Memo 70 S Planner 72 Dropbox 73 Cloud 74 Drive 74 HancomViewer 77 Alarm 78 World Clock 78 Calculator 79 SVoice 80 Google 81 Voice Search 81 My Files Travel local 84 Maps ...

Page 7: ...g started Device layout Recent apps button Home button Touch screen Front camera Back button Multipurpose jack Volume button Memory card slot Microphone Power button GPS antenna Rear camera Speaker Headset jack ...

Page 8: ...when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press and hold for 8 seconds to reset the device if it has fatal errors or hang ups or freezes Press to lock or unlock the device The device goes into lock mode when the touch screen turns off Recent apps Tap to open the list of recent applications Home Press to return to the Home screen Press and hold ...

Page 9: ...ations are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Other accessories may not be compatible with your device Use only Samsung approved accessories Malfunctions caused by using unapproved accessories are not covered by the warranty service Availability of all accessor...

Page 10: ...ot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple applications at once network applications or applications that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these applications a...

Page 11: ...han usual the charger may stop charging If the device is not charging properly take the device and the charger to a Samsung Service Centre After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the ch...

Page 12: ...card Your device accepts memory cards with maximum capacities of 32 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The de...

Page 13: ...oval On the Home screen tap Settings General Storage Unmount SD card 1 Open the cover of the memory card slot 2 Push the memory card until it disengages from the device and then pull it out 3 Close the cover of the memory card slot Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or ...

Page 14: ...y does not cover loss of data resulting from user actions Turning the device on and off When turning on the device for the first time follow the on screen instructions to set up your device Press and hold the Power button for a few seconds to turn on the device Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aerop...

Page 15: ...d if it is not used for a specified period To unlock the device press the Power button or the Home button when the touch screen is turned off tap anywhere on the screen and then flick your finger in any direction Adjusting the volume Press theVolume button up or down to adjust the sound volume when playing music or video Switching to silent mode Use one of the following methods Press and hold theV...

Page 16: ...tus of the device The icons listed in the table below are most common Icon Meaning Wi Fi connected Bluetooth feature activated GPS activated Smart screen feature activated Connected to computer Alarm activated Mute mode activated Flight mode activated Error occurred or caution required Battery power level ...

Page 17: ...ly excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device Finger gestures Tapping To open an application to select a menu item to p...

Page 18: ... more than 2 seconds to access available options Dragging To move an icon thumbnail or preview to a new location tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in a part Double tap again to return ...

Page 19: ...ht on the Home screen or the Applications screen to see another panel Flick up or down to scroll through a webpage or a list such as contacts Pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 20: ...rol motions properly Rotating the screen Many applications allow display in either portrait or landscape orientation Rotating the device causes the display to automatically adjust to fit the new screen orientation To prevent the display from rotating automatically open the notifications panel and deselect Screen rotation Some applications do not allow screen rotation Some applications display a di...

Page 21: ...our hand across the screen to capture a screenshot The image is saved in Gallery Screenshots It is not possible to capture a screenshot while using some applications Covering Cover the screen with a palm to pause media playback ...

Page 22: ...ltiWindow on the Home screen tap Settings Device Multi window and then drag the Multi window switch to the right Using a split screen MultiWindow Use this feature to run applications in a split screen Launching applications in a split screen MultiWindow 1 Drag your finger from the right edge of the screen towards the middle of the screen Alternatively tap and hold The MultiWindow tray appears at t...

Page 23: ...n application icon on the MultiWindow tray and then drag it to the screen Release the application icon when the screen turns blue 3 Tap and hold another application icon on the MultiWindow tray and then drag it to a new location ...

Page 24: ...h Email and Internet in a split screen MultiWindow Access the MultiWindow options 2 Tap the circle between the application windows and then tap Tap the circle between application windows to access the following options Switch locations between MultiWindow applications Share items such as images text or links between application windows by dragging and dropping them Maximise the window Close the ap...

Page 25: ...Basics 25 3 Tap and hold an item in the Internet window and drag it to a location in the Email window ...

Page 26: ...mode Screen rotation Allow or prevent the interface from rotating when you rotate the device Bluetooth Activate or deactivate the Bluetooth feature Multi window Set the device to use MultiWindow Sync Activate or deactivate auto syncing of applications Smart stay Activate or deactivate the smart stay feature Power saving Activate or deactivate power saving mode Blocking mode Activate or deactivate ...

Page 27: ... left or right Rearranging items Adding an application icon On the Home screen tap tap and hold an application icon and then drag it into a panel preview Moving an item Tap and hold an item and drag it to a new location To move it to another panel drag it to the side of the screen Removing an item Tap and hold an item and drag it to the rubbish bin that appears at the top of the Home screen When t...

Page 28: ... top of the screen Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen On the Home screen tap and hold the empty area tap Set wallpaper Home screen and then select one of the following Gallery See photos taken by the device s camera or images downloaded from the Internet Live wallpapers See animated images Photos See images in Photos Wallpapers See wallpap...

Page 29: ...then tap and hold a widget to add it to the Home screen Put it on a location you want resize it by dragging the frame if necessary and then tap anywhere on the screen to save the location of the widget Applications screen The Applications screen displays icons for all applications including any new applications installed On the Home screen tap to open the Applications screen To view other panels s...

Page 30: ...s Samsung Apps to download and install applications Uninstalling applications Tap Uninstall disable apps and then select an application to uninstall it Default applications that come with the device cannot be uninstalled Disabling applications Tap Uninstall disable apps and then select an application to disable it To enable applications on the Applications screen tap Show disabled apps select the ...

Page 31: ... open the list of recently used applications Select an application icon to open Closing an application Close applications not in use to save battery power and maintain device performance Tap Task manager and then tap End next to an application to close it To close all running applications tap End all Alternatively tap Close all Help Access help information to learn how to use the device and applic...

Page 32: ... input method and then select the type of keyboard to use Using the Samsung keyboard Break to the next line Delete a preceding character Enter punctuation marks Enter uppercase Set options for the Samsung keyboard Enter a space Enter uppercase Move the cursor Entering uppercase Tap before entering a character For all caps tap it twice Changing the keyboard type Tap and hold and then tap to change ...

Page 33: ...haracters and inserting spaces To view the gesture guides tap and hold and then tap Help Using handwriting gestures This feature may not be available depending on the region or service provider Entering text by voice Activate the voice input feature and then speak into the microphone The device displays what you speak If the device does not recognise your words correctly tap the underlined text an...

Page 34: ...nsure that theWi Fi connection is active before using Internet applications TurningWi Fi on and off Open the notifications panel and then tap Wi Fi to turn it on or off Turn offWi Fi to save the battery when not in use JoiningWi Fi networks On the Applications screen tap Settings Connections Wi Fi and then drag the Wi Fi switch to the right Select a network from the list of detectedWi Fi networks ...

Page 35: ...Google account and Samsung Apps requires a Samsung account Create Google and Samsung accounts to have the best experience with the device Adding accounts Follow the instructions that appear when opening a Google application without signing in to set up a Google account To sign in with or sign up for a Google account on the Applications screen tap Settings General Accounts Add account Google After ...

Page 36: ...ng Kies icon on the computer 2 Transfer files between your device and the computer Refer to the Samsung Kies help for more information Connecting withWindows Media Player Ensure thatWindows Media Player is installed on the computer 1 Connect the device to the computer using the USB cable 2 OpenWindows Media Player and sync music files Connecting as a media device 1 Connect the device to the comput...

Page 37: ... by connecting four dots or more and then draw the pattern again to verify it Set a backup unlock PIN to unlock the screen when you forget the pattern Setting a PIN On the Applications screen tap Settings Device Lock screen Screen lock PIN Enter at least four numbers and then enter the password again to verify it Setting a password On the Applications screen tap Settings Device Lock screen Screen ...

Page 38: ...Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for details on how to upgrade Do not turn off the computer or disconnect the USB cable while the device is upgrading While upgrading the device do not connect other media devices to the computer Doing so ...

Page 39: ...e numbers email addresses and others Tap Contacts on the Applications screen Managing contacts Tap Contacts Creating a contact Tap and enter contact information Add an image Add or delete a contact field Editing a contact Select a contact to edit and then tap Deleting a contact Tap ...

Page 40: ...ed take one of the following actions Add to favourite contacts Compose an email Displaying contacts Tap Contacts By default the device shows all saved contacts Tap Settings Contacts to display and then select a location where contacts are saved Moving contacts Tap Contacts Moving contacts to Google Tap Merge accounts Merge with Google Contacts moved to Google Contacts appear with in the contacts l...

Page 41: ...ion Sharing contacts Tap Share namecard via Multiple contacts select contacts tap Done and then select a sharing method Favourite contacts Tap Favorites Tap to add contacts to favourites Tap and then take one of the following actions Search Search for contacts Remove from favorites Remove contacts from favourites List view Grid view View contacts in grid or list form Help Access help information a...

Page 42: ...ts Delete groups Select user added groups and then tap Done Default groups cannot be deleted Edit group Change the group settings Add member Add members to the group Remove from group Remove members from the group Send email Send an email to a group s members Change order Tap and hold next to the group name drag it up or down to another position and then tap Done Help Access help information about...

Page 43: ...an email account when opening Email for the first time Enter the email address and password Tap for a private email account such as Google Mail or tap Manual setup for a company email account After that follow the on screen instructions to complete the setup To set up another email account tap Settings Add account Sending messages Tap the email account to use and then tap at the top of the screen ...

Page 44: ...ime and date set on the device The time and date may be incorrect if you move across time zones and the network does not update the information Reading messages Select an email account to use and new messages are retrieved To manually retrieve new messages tap Tap a message to read Open attachments Go to the previous or next message Delete the message Compose a message Reply to the message Access ...

Page 45: ...d differently depending on the region or service provider Sending messages In any mailbox tap enter recipients a subject and a message and then tap SEND Tap Save draft to save the message for later delivery Tap Attach file to attach images videos music and others Tap Discard to start over Tap Settings to change the Google Mail settings Tap Send feedback to report your opinions for application deve...

Page 46: ...print the message Forward the message to others Mark the message as a reminder Access additional options Labels Google Mail does not use actual folders but uses labels instead When Google Mail is launched it displays messages labelled Inbox Tap Refresh to manually retrieve new messages Tap to view messages in other labels To add a label to a message select the message tap Change labels and then se...

Page 47: ... from the friends list or enter data to search and select a friend from the results to start chatting Google Use this application to stay connected with people via Google s social network service Tap Google on the Applications screen This application may not be available depending on the region or service provider Tap All to change the category and then scroll up or down to view posts from your ci...

Page 48: ...egion or service provider Select one of the following categories CAMERA View all the images or videos that are taken or downloaded to the device HIGHLIGHTS View images or videos grouped by date or album Tap to view all of the images or videos in the group Then select an image or video While viewing it use one of the following icons Modify the image Share the image or video with others Delete the i...

Page 49: ... then tap the search engine icon next to the web address Opening a new page Tap New tab To go to another webpage scroll left or right on the title field and then tap the title to select it Searching the web by voice Tap the address field tap speak a keyword and then select one of the suggested keywords that appear This feature may not be available depending on the region or service provider Bookma...

Page 50: ...ng webpages To share a webpage address with others tap Share via To share a part of a webpage tap and hold the desired text and then tap Share via Chrome Use this application to search for information and browse webpages Tap Chrome on the Applications screen This application may not be available depending on the region or service provider Viewing webpages Tap the address field and then enter a web...

Page 51: ...a or media files with other devices Samsung is not responsible for the loss interception or misuse of data sent or received via the Bluetooth feature Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Blu...

Page 52: ...data Many applications support data transfer via Bluetooth An example is Gallery Open Gallery select an image tap Bluetooth and then select one of the Bluetooth devices After that accept the Bluetooth authorisation request on the other device to receive the image When another device sends you data accept the Bluetooth authorisation request made by another device Received files are saved in the Dow...

Page 53: ...creen to open the music player screen Skip to the next song Tap and hold to move forwards quickly Pause and resume playback Adjust the volume Access additional options Change the repeat mode Restart the currently playing song or skip to the previous song Tap and hold to move backwards quickly Turn on shuffle Open the playlist Search for other devices to play the file Set the file as your favourite...

Page 54: ...adapt sound option is not applied to music playback If you turn the volume down to level 13 or lower the option is reapplied Setting a song as alarm ringtone To use the currently playing song as alarm ringtone tap Set as alarm tone Creating playlists Make an own selection of songs Tap Playlists and then tap Create playlist Enter a title and tap OK Tap Add tracks select songs to include and then ta...

Page 55: ...lutions Camera etiquette Do not take photos or videos of other people without their permission Do not take photos or videos where legally prohibited Do not take photos or videos in places where you may violate other people s privacy Taking photos Taking a photo Tap to take a photo Display current mode Change the shooting mode Change the camera settings Switch between the front and rear camera Sele...

Page 56: ...o composed of many photos strung together To get the best shot follow these tips Move the camera slowly in one direction Keep the camera s viewfinder within the guide frame Avoid taking photos of a subject in front of unrecognisable backgrounds such as empty skies or plain walls Sports Use this setting for fast moving subjects Night Use this setting for images taken in darker conditions Panoramic ...

Page 57: ...ill video switch to the video icon and then tap to take a video To pause recording tap To stop recording tap Manual focus is not available in video mode Recording mode Switch between the front and rear camera View photos and videos you have taken Select among various effects that are available Change the camera settings View more options Display current mode Switch between still and video mode ...

Page 58: ...in and pinch to zoom out The zoom in out effect is available when using the zoom feature while shooting video Share shot Tap and then select one of the following Share shot Send a photo directly to another device viaWi Fi Direct Buddy photo share Set the device to recognise a person s face that you have tagged in a photo and send it to that person ...

Page 59: ...entire scene Location tag Attach a GPS location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the GPS tag setting Volume key Set the device to use theVolume button...

Page 60: ...camera s various options Tap and tap and hold a shortcut icon Tap and hold an option and drag it to a slot at the top of the screen Gallery Use this application to view images and videos Tap Gallery on the Applications screen Viewing images Launching Gallery displays available folders When another application such as Email saves an image the Download folder is automatically created to contain the ...

Page 61: ... and tap Move the start bracket to the desired starting point move the end bracket to the desired ending point and then save the video Editing images When viewing an image tap and use the following functions Favorite Add to the favourites list Slideshow Start a slideshow with the images in the current folder Photo frame Use this to add a frame and a note to an image The edited image is saved in th...

Page 62: ... wallpaper or a contact image Details View image details Settings Change the Gallery settings Favourite images When viewing an image tap Favorite to add the image to the favourites list Deleting images Use one of the following methods In a folder tap Select item select images and then tap When viewing an image tap Sharing images Use one of the following methods In a folder tap Select item select i...

Page 63: ...g on the face angle face size skin colour facial expression light conditions or accessories the subject is wearing UsingTag buddy Tap Settings Tags Tag buddy and then drag the Tag buddy switch to the right to display a contextual tag weather location date and person s name when opening an image Organising with folders Create a folder to organise images or videos stored in the device You can copy o...

Page 64: ... the bar Search for other devices to play the file Restart the current video or skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Adjust the volume Pause and resume playback Access additional options Switch to floating screen mode Change screen ratio Move the control panel to the right Deleting videos Tap Delete select vi...

Page 65: ...er location YouTube Use this application to watch videos from theYouTube website Tap YouTube on the Applications screen This application may not be available depending on the region or service provider Watching videos Tap and then enter a keyword Select one of the returned search results to watch a video Tap the screen tap and then rotate the device to landscape orientation to display full screen ...

Page 66: ...charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications panel and tap the icon to update the application To install applications that you downloaded from other sources on the Applicati...

Page 67: ...n and then enter a keyword in the search field Select an application to view information To download it tap Free If there is a charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications p...

Page 68: ...he Google cloud service Tap Play Music on the Applications screen This application may not be available depending on the region or service provider Play Games Use this application to download and play games Tap Play Games on the Applications screen This application may not be available depending on the region or service provider Play Newsstand Use this application to read the latest news articles ...

Page 69: ...ies and then tap next to the category To rename a category select a category tap Rename category enter a new name for the category and then tap OK To change the category order tap Edit categories and then tap next to a category and drag it up or down to another position Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create or set a category ...

Page 70: ...ap Select select memos and then tap Viewing a memo Tap a memo thumbnail to open it To delete the memo tap To send the memo to others tap To print the memo by connecting the device to a printer tap Some printers may not be compatible with the device S Planner Use this application to manage events and tasks Tap S Planner on the Applications screen Creating events or tasks Tap and then use one of the...

Page 71: ...ss to the Participants field or tap to open the contacts list Attach a map showing the location of the event Enter the location in the Location field tap next to the field and then pinpoint the precise location by tapping and holding on the map that appears Syncing with Google Calendar On the Applications screen tap Settings General Accounts Google under MY ACCOUNTS select the Google account and t...

Page 72: ...ting events or tasks Select an event or task and then tap Delete Sharing events or tasks Select an event or task tap Share via and then select a sharing method Dropbox Use this application to save and share files with others via the Dropbox cloud storage When you save files to Dropbox your device automatically syncs with the web server and any other computers that have Dropbox installed Tap Dropbo...

Page 73: ...ist To open files in the favourites list tap To view notifications tap Cloud Use this feature to sync files with your Samsung account or Dropbox On the Applications screen tap Settings General Cloud This feature may not be available depending on the region or service provider Syncing with the Samsung account Tap your Samsung account or Sync settings to sync files Backing up or restoring data Tap B...

Page 74: ...on may not be available depending on the region or service provider HancomViewer Use this application to view documents in various formats including spreadsheets and presentations Tap HancomViewer on the Applications screen This application may not be available depending on the region or service provider Searching documents Tap Open to browse a document While browsing a document use one of the fol...

Page 75: ...o others or share it Help View information about HancomViewer Presentation Find Search for text Zoom Change the view size Document Info View document details such as title date and author Slide Show Start a slideshow from the first page From Current Slide Start a slideshow from the current page Show PresenterView Display presentation tools on the device when it is connected to an external monitor ...

Page 76: ...me printers may not be compatible with the device Send Send the document to others or share it Help View information about HancomViewer PDF Search Search for text Send Send the document to others or share it Properties View document details such as title date and author Zoom Change the view size Hide comments Hide or show comments on the document Vertical page scrolling Continuous view Horizontal ...

Page 77: ... alarms Tap set a time for the alarm to go off select days for the alarm to repeat and then tap Save Location alarm Set a location The alarm goes off only when you are in the location Snooze Set an interval and the number of times for the alarm to repeat after the preset time Smart alarm Set a time for the alarm to go off before the preset time ...

Page 78: ...reen Creating clocks Tap and enter a city name or select a city from the cities list To apply summer time tap Select select a clock and then tap Deleting clocks Tap and hold the clock and then tap Calculator Use this application for simple or complex calculations Tap Calculator on the Applications screen Rotate the device to landscape orientation to display the scientific calculator If Screen rota...

Page 79: ...e region or service provider This application is not supported in some languages Here are several examples of spoken commands Open music Launch calculator Check schedule Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on...

Page 80: ...eyword If no results are returned from the applications the web browser appears displaying the search results Search scope To select what applications to search tap Settings Tablet search and then tick the items to search for Google Now Launch Google search to view Google Now cards that show the current weather public transit info your next appointment and more when you are most likely to need it ...

Page 81: ...images videos songs and sound clips Tap My Files on the Applications screen Viewing files Files stored in the device are sorted by criteria From the left pane of the screen select one of the following categories Timeline View files that are grouped by date Favorite folders View shortcuts to folders Folders View files stored in the internal memory or a memory card and shortcuts to FTP servers Categ...

Page 82: ...select a file or folder and then use one of the following functions Send files to others or share them Delete files or folders Move files or folders to another folder Copy files or folders to another folder Go to folder Go to the folder that the selected file is in Rename Rename a file or folder Add to Favorite folders Add a shortcut to the folder in Favorite folders Add shortcut to home Add a sho...

Page 83: ...e folder and then tap OK Adding shortcuts to folders Add a shortcut to frequently used folders in Favorite folders Select a folder and tap Add to Favorite folders Adding FTP server shortcuts to the device Add an FTP server shortcut in Folders Tap Add FTP enter details for the FTP server and then tap Done ...

Page 84: ...ing on the region or service provider Searching for locations Search for locations by entering an address or a keyword Once the location is found select a location to view the detailed information Refer to the help for more information Getting directions for a destination Tap to set starting and ending locations and then select a travel method The device shows the routes to get to the destination ...

Page 85: ... connect to aWi Fi network and access the Internet or other network devices To use options tap Advanced CustomiseWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN Help Access help information forWi Fi SettingWi Fi sleep policy On the Settings screen tap Connections Wi Fi Advanced KeepWi Fi on during sleep...

Page 86: ...i Fi network without requiring an access point On the Settings screen tap Connections Wi Fi Wi Fi Direct Bluetooth Activate the Bluetooth feature to exchange information over short distances To use more options tap Visibility timeout Set duration that the device is visible Received files View received files via the Bluetooth feature Rename device Change the device name Help Access help information...

Page 87: ...ion information permissions Mode Select a method to collect your location data RECENT LOCATION REQUESTS View which apps request your current location information and their battery usage LOCATION SERVICES View the location services your device is using My places Set up profiles that will be used for specific locations when you use GPS Wi Fi or Bluetooth features to find your current location More n...

Page 88: ...cept uploads from other devices Device Sound Change settings for various sounds on the device Volume Adjust the volume level for music and videos system sounds and notifications Notifications Select a ringtone for events such as incoming messages Touch sounds Set the device to sound when selecting an application or option on the touch screen Screen lock sound Set the device to sound when locking o...

Page 89: ... Open in multi window view Set the device to activate the MultiWindow feature when you open files from My Files or Video Also the device activates this feature when you view attachments in messages Lock screen Change settings for the locked screen Screen lock Activate the screen lock feature The following options may vary depending on the screen lock feature selected Clock widget options Configure...

Page 90: ...cked screen Home and lock screens Select a background image for the Home screen and the locked screen Font Change the settings for the font Font style Change the font type for display text Font size Change the font size Notification panel Customise the items that appear on the notifications panel Brightness and volume Set the device to display the brightness and volume adjustment bars on the notif...

Page 91: ...y Export or import the accessibility settings to share them with other devices Export Export the current accessibility settings as a file Update Import the current accessibility settings as a file Share via Send the accessibility settings file to others TalkBack ActivateTalkBack which provides voice feedback Font size Change the font size Magnification gestures Set the device to zoom in and out wi...

Page 92: ...by Google and to change the closed caption settings Samsung subtitles CC Set the device to display closed captions on content supported by Samsung and to change the closed caption settings Assistant menu Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel You can also edit the menu on the shortcut i...

Page 93: ...de to predict words based on your input and show word suggestions You can also customise the word prediction settings Auto replacement Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark Auto capitalization Set the device to automatically capitalise the first character after a final punctuation mark such as a full stop question mark or exclamation...

Page 94: ...Set the device to prevent the device from recognising offensive words in voice inputs Offline speech recognition Download and install language data for offline voice input Voice recognizer Select a voice recognition engine This feature appears once you use a voice recognition application Voice search For Samsung voice recognition use the following options Language Select a language for the voice r...

Page 95: ...de voice feedback to alert you to the current action Block offensive words Hide offensive words from voice search results Offline speech recognition Download and install language data for offline voice input Personalized recognition Set the device to use information from your Google dashboard to improve speech recognition accuracy Bluetooth headset Set the device to allow a voice search with a Blu...

Page 96: ...ff while you are looking at the display General Accounts Add email or SNS accounts Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage Backup and reset Change the settings for managing settings and data Back up my data Set the device to back up settings and application data to the Google server Backup account Set up or edit your Google backup account ...

Page 97: ...r format Select date format Select a date format Accessories Change the accessory settings Dock sound Set the device to play a sound when your device is connected to or removed from a desktop dock Audio output mode Set the device to use the dock speaker when your device is connected to a desktop dock Application manager View and manage the applications on your device Default applications Home Sele...

Page 98: ...curity Change settings for securing the device Encrypt device Set a password to encrypt data saved on the device You must enter the password each time you turn on the device Charge the battery before enabling this setting because it may take more than an hour to encrypt your data Encrypt external SD card Set the device to encrypt files on a memory card If you reset your device to the factory defau...

Page 99: ...ions only from Play Store Verify apps Set the device to allow Google to check applications for harmful behaviour before installing them Storage type Set a storage type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various applications Install from device storage Install encrypted certificates stored on the USB storage Clear credentials Erase the ...

Page 100: ...N incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For details contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and try ag...

Page 101: ...einsert the battery and turn on the device to regain functionality If your device is frozen and unresponsive press and hold the Power button for 8 seconds to reboot If this does not solve the problem perform a factory data reset On the Applications screen tap Settings General Backup and reset Factory data reset Reset device Delete all Before performing the factory data reset remember to make backu...

Page 102: ...tery icon is empty Your battery is low Recharge or replace the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices are not user replace...

Page 103: ...ying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia file...

Page 104: ...ur device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWind...

Page 105: ...cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored on the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 106: ...Some content may differ from your device depending on the region service provider or software version and is subject to change without prior notice www samsung com English LTN 05 2014 Rev 1 0 ...

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