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Basics

10

•  

The device can be used while it is charging, but it may take longer to fully charge the 
battery.

•  

If the device receives an unstable power supply while charging, the touchscreen may not 
function. If this happens, unplug the charger from the device.

•  

While charging, the device and the charger may heat up. This is normal and should not 
affect the device’s lifespan or performance. If the battery gets hotter than usual, the 
charger may stop charging.

•  

If the device is not charging properly, take the device and the charger to a Samsung 
Service Centre.

Power saving mode

Save the battery power by limiting the device’s functions.
On the Home screen, tap 

Apps

 

 

Settings

 

 

Battery

 

 

Power saving mode

, and then tap 

the switch to activate it.
To automatically activate power saving mode when the remaining battery power reaches the 
preset level, tap 

Start power saving

 and select an option.

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device 
performs the following:

•  

Restricts the available apps to essential and selected apps only.

•  

Deactivates the mobile data connection when the screen turns off.

•  

Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap 

Apps

 

 

Settings

 

 

Battery

 

 

Ultra power saving mode

, and 

then tap the switch to activate it.
To deactivate ultra power saving mode, tap 

MORE

 

 

Disable ultra power saving mode

.

The usage time left shows the time remaining before the battery power runs 
out. Usage time left may vary depending on your device settings and operating 
conditions.

Summary of Contents for SM-T285

Page 1: ...www samsung com User Manual SM T285 English EU 03 2016 Rev 1 1 ...

Page 2: ...xt 28 Screen capture 28 Opening apps 29 Multi window 33 Device and data management Applications 37 Installing or uninstalling apps 38 My Files 39 Phone 42 Contacts 43 Messages 45 Internet 46 Email 47 Camera 52 Gallery 54 Smart Manager 55 S Planner 57 Video 58 Memo 58 Clock 60 Calculator 60 Radio 62 Google apps Settings 64 Introduction 64 Flight mode 64 Wi Fi 66 Bluetooth 68 Mobile hotspot and teth...

Page 3: ...y 73 Motions and gestures 73 Applications 73 Wallpaper 73 Lock screen and security 74 Privacy 74 Accessibility 75 Accounts 76 Backup and reset 76 Language and input 77 Battery 77 Storage 77 Date and time 78 User manual 78 About device Appendix 79 Troubleshooting 84 Removing the battery ...

Page 4: ...ovided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media Default apps that come with the device are subject to updates and may no longer be supported without prior notice If you have questions about an app provided with the device contact a ...

Page 5: ...upplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance probl...

Page 6: ...t Touchscreen Receiver Recents key Home key Volume key Power key Front camera Headset jack Microphone Back key Rear camera GPS antenna Loud speaker Multipurpose jack Main antenna Main antenna SIM card slot Memory card slot ...

Page 7: ...approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on ...

Page 8: ...ting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not hav...

Page 9: ...n not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a...

Page 10: ...ery Power saving mode and then tap the switch to activate it To automatically activate power saving mode when the remaining battery power reaches the preset level tap Start power saving and select an option Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Restricts the available apps to essential and selected ap...

Page 11: ...or more information about service availability contact your service provider 1 Open the cover of the SIM card slot 2 Insert the SIM or USIM card with the gold coloured contacts facing downwards 3 Push the SIM or USIM card into the slot until it locks in place Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost o...

Page 12: ... device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Fr...

Page 13: ...l On the Home screen tap Apps Settings Storage Unmount SD card 1 Open the cover of the memory card slot 2 Push the memory card until it disengages from the device and then pull it out 3 Close the cover of the memory card slot Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device...

Page 14: ... device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wirele...

Page 15: ...The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on sc...

Page 16: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 17: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 18: ...e screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right A widget An app A folder Screen indicators Favourite apps Apps screen icon ...

Page 19: ...c app functions to provide information and convenient access on your Home screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets tap and hold an empty area on the Home screen tap Widgets tap and hold a widget and then drag it to the Home screen Moving and removing an item Tap and hold an item on the Home screen and then drag it t...

Page 20: ...ange the folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder Managing panels On the Home screen tap and hold an empty area to add move or remove a panel To add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to R...

Page 21: ...on or service provider On the Apps screen tap EDIT Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the screen Creating folders This feature may not be available depending on the region or service provider 1 On the Apps screen tap EDIT 2 Tap and hold an app and then drag it over another app 3 Drop the app when a folder frame appears around...

Page 22: ...he Apps screen tap A Z OK Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE net...

Page 23: ...s the Power key or the Home key and swipe in any direction You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen and security Screen lock type and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgotten take the device to a Samsung Servi...

Page 24: ...and symbols and then enter the password again to verify it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notification panel sw...

Page 25: ...ick setting buttons Maximise brightness for better visibility in bright conditions Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on the buttons area to view more buttons To view more detailed settings tap and hold a button To rearrange buttons tap EDIT tap and hold a button and then drag it to another location ...

Page 26: ...to one of the supported languages Delete a preceding character Break to the next line Move the cursor Enter punctuation marks Enter uppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the l...

Page 27: ...pen the keyboard Start or pause entering text by voice Switch to handwriting mode Switch between number mode and character mode Switch to the standard keyboard This feature may not be available depending on the region or service provider Enter emoticons Switch to the floating or split keyboard You can move the keyboard to another location by dragging the tab Change the keyboard settings ...

Page 28: ... while using the device Press and hold the Home key and the Power key simultaneously You can view captured images in Gallery It is not possible to capture a screenshot while using some apps and features Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a ...

Page 29: ...Basics 29 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view Some apps may not support this feature Split screen view ...

Page 30: ...pen the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Select another app to launch You can also launch the split screen view by tapping and holding ...

Page 31: ...ect an app window and tap the circle between the app windows to access the following options Switch locations between app windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window ...

Page 32: ...Basics 32 Some apps may not support this feature Maximise the window Close the app Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows ...

Page 33: ...pyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device Download and install Smart Switch from Galaxy Apps or Play Store Launch Smart Switch and follow the on screen instructions to transfer data from your previous device Transferring data from a computer Back up data from y...

Page 34: ...B hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the notification panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Updating the device...

Page 35: ...interfere with the update process Before updating disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Accounts for more inform...

Page 36: ...c restore switch to activate it When you reinstall apps backed up settings and data will be restored Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset RESET ...

Page 37: ...To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap the search field to search for a keyword Select an app to view information about it To d...

Page 38: ...m the device UNINSTALL Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager scroll to DISABLED select an app and then tap ENABLE My Files Access and manage various files stored in the device or in other locations such as cloud storage services On the Apps screen tap My Files Recent files View recent files Category View files by category Local sto...

Page 39: ...e on the Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 40: ...le Making calls from call logs or contacts list Tap LOG or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in d...

Page 41: ...h to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you Email Send an email Message Send a message Internet Browse webpages Contacts Open the contacts list S Planner Open the calen...

Page 42: ... to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to Contacts To add a phone number to the contacts list from received calls or messages open the Apps screen and tap Phone LOG a contact Importing contacts Import contacts from storage services to your device 1 Tap Contacts on the A...

Page 43: ...h it quickly Tap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when you are roaming 1 Tap ...

Page 44: ... list Enter recipients Attach files Send the message 4 Tap SEND to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation ...

Page 45: ... the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Move to the previously visited page Open a new tab Close the tab Access additional options Refresh the current webpage Open the homepage View your bookmarks saved webpages and recent history ...

Page 46: ...mail account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email account you can set one as the default account Tap MORE Settings SET DEFAULT ACCOUNT Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails On the e...

Page 47: ... not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out Camera settings Quick setting...

Page 48: ... clean Otherwise the device may not work properly in some modes that require high resolutions The maximum recording time may reduce when you record video at high resolution Launching Camera on the locked screen To quickly take photos launch Camera on the locked screen On the locked screen drag outside the large circle This feature may not be available depending on the region or service provider So...

Page 49: ... are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene On the preview screen tap MODE Panorama To get the be...

Page 50: ...s your face tap the screen to take a photo of yourself To take a photo using your palm tap Settings and tap the Gesture control switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo after a few seconds Sound shot Take a photo with sound The device identifies the photos with in Gallery On the preview screen tap MODE Sound shot Sports Take ...

Page 51: ...ore the camera automatically takes a photo Adjust the slide bar to take a photo with lightened faces for gentler images Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Camera settings On the preview screen tap Settings The available options may vary depending on the shooting mode and which camera is being used Video si...

Page 52: ...r weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Storage location Select the memory location for storage Volume keys function Set the device to use theVolume key to control the shutter or zoom function Reset settings Reset the camera ...

Page 53: ...review thumbnails Share the image with others Delete the image Modify the image To hide or show the menus tap the screen Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DE...

Page 54: ...nger Using the quick optimisation feature On the Apps screen tap Smart Manager CLEAN ALL The quick optimisation feature improves device performance through the following actions Identifying apps that use excessive battery power and clearing some memory Deleting unnecessary files and closing apps running in the background Scanning for malware Using the Smart manager On the Apps screen tap Smart Man...

Page 55: ...ge Check the status of used and available memory capacity You can delete unused and residual files or uninstall apps that you do not use any more RAM Check the amount of available RAM You can close background apps and reduce the amount of RAM you are using to speed up your device Device security Check the device s security status This feature scans your device for malware S Planner Introduction Ma...

Page 56: ...Enter task details and tap TODAY or TOMORROW to set a due date To add more details tap 4 Tap SAVE to save the task Syncing events and tasks with your accounts On the Apps screen tap Settings Accounts select an account service and then tap the Sync Calendar switch to sync events and tasks with the account To add accounts to sync with open the Apps screen and tap S Planner MORE Manage calendars Add ...

Page 57: ... to play Change screen ratio Move the control panel to the left Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Open the playlist Move the control panel to the right Adjust the volume Pause and resume playback ...

Page 58: ...ce recording to insert Tasks Add tick boxes at the beginning of each row to create a list of tasks To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword Clock Introduction Set alarms check the current time in many cities around the world time an event...

Page 59: ...you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms WORLD CLOCK On the Apps screen tap Clock WORLD CLOCK Creating clocks Enter a city name or select a city from the globe and then tap Deleting clocks Tap on a clock STOPWATCH 1 On the Apps screen tap Clock STOPWATCH 2 Tap START to time an...

Page 60: ...mple or complex calculations Tap Calculator on the Apps screen You can see the calculation history at the upper part of the screen To clear the history tap CLEAR HISTORY Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the f...

Page 61: ...he FM radio Access additional options Add the current radio station to the favourites list Search for an available radio station Scan and view the list of available stations Turn the FM radio on or off Scanning radio stations Tap Radio on the Apps screen Tap STATIONS SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you want f...

Page 62: ...ice provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device Play Movies TV Watch videos stored on your device and download various content to watch from Play Store Drive Stor...

Page 63: ...ts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure settings for some features provided by Google ...

Page 64: ... Settings screen tap Flight mode Make sure the device is turned off during takeoff and landing After takeoff you can use the device in flight mode if allowed by aircraft personnel Wi Fi Connecting to aWi Fi network Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi...

Page 65: ...he device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to anothe...

Page 66: ...ata sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example p...

Page 67: ...ooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image ...

Page 68: ...ade viaWi Fi USB or Bluetooth On the Settings screen tap Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tet...

Page 69: ...en enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on...

Page 70: ...t the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode Select a network type Network operators Search for available networks and manually register a network More connection settings Options Customise settings to control other features On the Settings screen tap More connection settings Printing Configure settings for printer plug in...

Page 71: ...ngs screen tap More connection settings Printing Download plug in 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually tap MORE Add printer ADD PRINTER To change print settings tap MORE ...

Page 72: ... Do not disturb Set the device to mute incoming call and notification sounds except for allowed exceptions App notifications Change the notification settings for each app Display Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Font Change the font...

Page 73: ...e Applications Manage the device s apps and change their settings On the Settings screen tap Applications Application manager View and manage the apps on your device Default applications Select a default setting for using apps Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Lock screen and security Change the settings for secur...

Page 74: ...Privacy Location Change settings for location information permissions Report diagnostic info Set the device to automatically send the device s diagnostic and usage information to Samsung Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Vision Customise the settings to improve accessibility for visually impaired users Hearing C...

Page 75: ...en tap Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup To sync content with your accounts select an account and select items to sync Registering Samsung accounts You need a Samsung account when using some Samsung apps You can back up or restore data saved in the device to your Samsung account Register your Samsung account to the de...

Page 76: ...ally restore settings and app data from the Google server when apps are reinstalled Auto restart Set the device to restart itself at preset times for optimal performance Factory data reset Reset settings to the factory default values and delete all data Language and input Change the settings for text input Some options may not be available depending on the selected language On the Settings screen ...

Page 77: ...battery percentage Set the device to display the remaining battery life Storage View memory information for your device On the Settings screen tap Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device Date and time Access an...

Page 78: ... zone Use 24 hour format Display time in 24 hour format User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 79: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 80: ...d or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power ke...

Page 81: ...o another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving...

Page 82: ...r feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring fi...

Page 83: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless fe...

Page 84: ...cur Over time friction between parts may cause this gap to expand slightly Removing the battery To remove the battery you must visit an authorised service centre with the provided instructions For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsaf...

Page 85: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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