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Apps and features

42

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of 
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit 

account.samsung.com

.

Launch the 

Settings

 app and tap 

Samsung account

.

Alternatively, launch the 

Settings

 app and tap 

Accounts and backup

 

 

Manage 

accounts

 

 

Add account

 

 

Samsung account

.

If you already have a Samsung account, sign in to your Samsung account.

•  

If you want to sign in using your Google account, tap 

Continue with Google

.

•  

If you do not have a Samsung account, tap 

Create account

.

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap 

Find ID

 or 

Forgot password?

 on the 

Samsung account sign-in screen. You can find your ID or reset your password after you enter 
the required information.

Signing out of your Samsung account

When you sign out of your Samsung account, your data, such as contacts or events, will also 
be removed from your device.

Launch the 

Settings

 app and tap 

Accounts and backup

 

 

Manage accounts

.

Tap 

Samsung account

 

 

My profile

 and tap 

Sign out

 at the bottom of the screen.

Tap 

Sign out

, enter your Samsung account password, and then tap 

OK

.

Summary of Contents for SM-T870

Page 1: ...www samsung com USER MANUAL English 12 2021 Rev 1 0 SM T870 SM T875 SM T970 SM T975 SM T976B ...

Page 2: ... Introduction 42 Samsung account 43 Understanding the screen 50 Notification panel 52 Entering text 54 Installing or uninstalling apps 56 Phone 59 Contacts 61 Messages 63 Internet 64 Multi window 66 Bixby 68 BixbyVision 69 Bixby Routines 71 Samsung Kids 72 Samsung Flow 73 Samsung Members 73 Galaxy Shop 74 Calendar 75 Reminder 76 My Files 76 Clock 76 Calculator 77 SmartThings 77 SmartView 78 Music ...

Page 3: ...reen record 121 Transferring data from your previous device Smart Switch Settings 123 Introduction 124 Samsung account 124 Connections 125 Wi Fi 127 Bluetooth 128 Data saver Mobile network enabled models 128 Mobile data only apps Mobile network enabled models 128 Mobile Hotspot Mobile network enabled models 129 More connection settings 130 Sounds and vibration 131 Sound quality and effects 131 Sep...

Page 4: ...4 Basics ...

Page 5: ...customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 6: ...ome devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About tablet Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brough...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...rom your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories re...

Page 11: ...y Fingerprint recognition sensor Speaker Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM T875 SIM card Memory card tray SM T870 Memory card tray Microphone Light sensor Front camera GPS antenna Speaker Speaker Main antenna SM T875 Rear camera Flash S Pen charger ...

Page 12: ...k USB Type C Side key Speaker Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM T975 SM T976B SIM card Memory card tray SM T970 Memory card tray Light sensor Microphone Front camera GPS antenna Speaker Speaker Main antenna SM T975 SM T976B Rear camera Flash S Pen charger ...

Page 13: ...y broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivit...

Page 14: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 15: ...n fully discharged you can use other S Pen features such as tapping the touchscreen or the Air command features If you use the S Pen at sharp angles on the screen the device may not recognise the S Pen actions If the S Pen is not working properly take it to a Samsung Service Centre Charging the S Pen The S Pen must be charged before you can control apps remotely by using the S Pen button When the ...

Page 16: ... device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable When the device s battery is discharged it must be charged using t...

Page 17: ... use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the device or its screen is turned off Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power savi...

Page 18: ...in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the devi...

Page 19: ... connection may not be available depending on the service provider Installing the SIM or USIM card 2 1 4 3 Underside 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing upwards and gently press the SIM or USIM card into the tray to secure it ...

Page 20: ...e damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Memory card microSD card Installing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capaci...

Page 21: ...ing a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the de...

Page 22: ...n and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alt...

Page 23: ...e time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setu...

Page 24: ...set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for a...

Page 25: ...your finger In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object SM T970 SM T975 SM T976B Your device has a built in fingerprint recognition sensor at the screen Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area i...

Page 26: ... T975 SM T976B Place your finger on the fingerprint recognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done You can check whether your fingerprint is registered by tapping Check added fingerprints ...

Page 27: ... the fingerprint recognition icon setting SM T970 SM T975 SM T976B Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 Launch the Settings app and tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Tap to show icon when screen off switch to activate or deactivate it Deleting...

Page 28: ...sing face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glass...

Page 29: ...gs app and tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data ...

Page 30: ...app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provider or mode...

Page 31: ...clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on t...

Page 32: ...ing will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take photos more convenientl...

Page 33: ...ode adjust the colour tone Customise the shooting options when taking single take shots The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap PHOTO and tap to take a photo Shot suggestions The camera suggests the ideal composition f...

Page 34: ...tap to switch to the front camera for self portraits 2 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 3 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select effects and take a photo If yo...

Page 35: ...e various photos and videos in just one shot Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated 1 On the shooting modes list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Sel...

Page 36: ...nge the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure ISO Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos or videos Separating the focus area and...

Page 37: ...istinct backgrounds such as an empty sky or a plain wall Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Ta...

Page 38: ...t To adjust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the foll...

Page 39: ...e to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the photo by recognising the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera...

Page 40: ...tween buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage loc...

Page 41: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 42: ...want to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung a...

Page 43: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 44: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 45: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 46: ...d convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area and then tap Settings Home scr...

Page 47: ...ing folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Mov...

Page 48: ...he Side key to turn on the screen Alternatively double tap the screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After s...

Page 49: ...onnected in LTE network that includes the 5G network Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display ...

Page 50: ...View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display Quick setting buttons To change feature ...

Page 51: ...yback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards and then tap Device control Nearby connected devices and SmartThings devices and scenes will appear ...

Page 52: ...s Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the ...

Page 53: ...g or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 54: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 55: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 56: ...ng features may not be available Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phon...

Page 57: ...ial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when reject...

Page 58: ... contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and then tap When blocked numbers try to contact you you will not receive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature ...

Page 59: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 60: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 61: ...it You must register and sign in to the same Samsung account on your device and the other device Some calling and messaging features may not be available Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is...

Page 62: ...g messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap at the top of the messages list tap Settings and then tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap at the top of ...

Page 63: ...ges More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for secret mode In secret mode the device w...

Page 64: ...en tap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app in the split screen view by t...

Page 65: ...ximised Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge ...

Page 66: ...e Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow w...

Page 67: ...e it 3 Tap the Recognise voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want Du...

Page 68: ...xbyVision Launch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to...

Page 69: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 70: ... the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notification panel tap next to a routine and tap Stop Managing routines Launch the Settings app and tap Advanced features Bi...

Page 71: ...he first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histor...

Page 72: ...our tablet and smartphone 1 On your smartphone launch the Samsung Flow app 2 On your tablet launch the Samsung Flow app and tap Connect to phone 3 Select your smartphone from the detected devices list 4 Accept the connection request on both devices 5 Confirm the passkey on both devices The devices will be connected If your smartphone supports fingerprint recognition feature set up Samsung Pass on ...

Page 73: ...it questions and error reports You can also share information with others in the Galaxy users community or view the latest news and tips Samsung Members can help you solve any problems you might encounter while using your device Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app ...

Page 74: ...yncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account ...

Page 75: ...pp icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminders wil...

Page 76: ...arch for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or temperature into other units ...

Page 77: ... devices you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer SmartView View your device s displayed content on a large screen by connecting your device to a screen mirrori...

Page 78: ...our Bluetooth speaker 1 Make sure that your tablet and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your tablet launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your frien...

Page 79: ...r how to connect 2 On your friend s smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your tablet open the notification panel swipe downwards and then tap Media output 4 Tap Music Share and select your friend s Buds from th...

Page 80: ...lide the device into the charging dock to bring the device s connectors and charging dock s charging terminals into contact with each other 2 Open the notification panel and tap Tap here to start Daily Board The Daily Board main screen will appear and you can see the clock weather or calendar Using Daily Board Playing the slide show You can use your device as a picture frame Enjoy slide shows of y...

Page 81: ... the settings for slide show such as the image order transition speed and style You can also set the clock or weather information shown on the slide show Time weather and calendar Change the setting for Daily Board main screen Memo Turn the memo feature on Daily Board on or off SmartThings Set the device to show SmartThings devices and scenes on the Daily Board Music Turn the music controller feat...

Page 82: ...sic Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage ...

Page 83: ...ference between the S Pen and the device the S Pen will be disconnected from the device and the icon will turn grey To use the Air actions feature again connect the S Pen with the device by reattaching the S Pen to the S Pen charger Taking photos with the S Pen Even though you take photos with your device placing for a distance you can easily take photos by pressing the S Pen button without settin...

Page 84: ...g connected Doing so will interrupt the process Air command Air command is a menu that provides S Pen features and quick access to frequently used apps To open the Air command panel hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Select a function or app on the Air command panel S Pen battery power level S Pen settings Create note Cre...

Page 85: ...e the BixbyVision features to search for similar images detect and translate text and more Refer to BixbyVision for more information Magnify Hover the S Pen over an area of the screen to enlarge it Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view Refer to Glance for more information Colouring Add colours to images provided by PENUP usin...

Page 86: ... across the content you want to select 3 Select an option to use with the selected area Pin Insert Pin the selected area to the screen Automatically changes the appearance of the selected area Write or draw on the selected area Extract text from the selected area Share the selected area with others Save the selected area in Gallery Capturing an area from a video While playing a video select an are...

Page 87: ... video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on the selected area Tap to view the result before saving the file Share the selected area with others Save the selected area in ...

Page 88: ...to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share Save 3 Share or save the screenshot You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps ...

Page 89: ...le 1 When you want to send an animated message open the Air command panel and tap Live messages 2 Customise background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the file format Pen settings 4 Tap Done The live message will be saved in Gallery as an animated GIF file or a video 5 Tap Share and select a method ...

Page 90: ...n You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear depending on the language you select Text selecting granularity word or sentence Select languages Translation result This feature does...

Page 91: ...t When the available options appear on the screen select an option you want Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the...

Page 92: ...When you are finished tap Save To edit it tap Eraser Select and edit Redo Undo Pen settings Air view Hover the S Pen over an item on the screen to preview content or view information in a pop up window In some apps Action buttons will be displayed on the preview window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view swit...

Page 93: ...by writing on the screen without turning on it When the screen is off hover the S Pen over the screen and press the S Pen button When you tap Save or reattach the S Pen to the S Pen charger after writing a memo the memo will be saved to Samsung Notes Save the memo in Samsung Notes Extend the page Change the line thickness Eraser Change the pen colour If this feature is not activated launch the Set...

Page 94: ...reen by pressing the S Pen button 1 Launch the Settings app and tap Advanced features S Pen S Pen unlock 2 Tap Use S Pen unlock OK Now you can unlock the screen by pressing the S Pen button The Use S Pen unlock feature is available only when the screen lock method is set To use this feature the S Pen must be connected to your device ...

Page 95: ...omposing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Composing notes with handwriting On the note composer screen draw or write in your own handwriting You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it Highlighter Eraser Sele...

Page 96: ...ly erase the intended part Editing handwritten notes Edit handwritten notes using various editing options such as cutting moving or resizing 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the ...

Page 97: ... with the S Pen Converting handwriting to text After writing on the screen tap Options will appear in the preview window If you drag or you can select the handwriting you want To replace the handwriting with the text tap Convert Using the easy writing pad Use the easy writing pad to enter your handwriting more easily On the note composer screen tap The input field will be magnified and appear as t...

Page 98: ...ted while recording will be displayed on the screen along with the recording Adding memos to PDF files Launch the Samsung Notes app tap and then select a PDF file You can add memos to the PDF file Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Add to Home screen The note will be added to ...

Page 99: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 100: ... Share the image with others Modify the image Image and video thumbnail BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 101: ... next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the ...

Page 102: ...n instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting...

Page 103: ...p and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your ow...

Page 104: ...o with an emoji and use it as a call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video or Call screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view the saved videos in Gallery 5 To use the video directly select an option at the bottom of the screen Creating your contact profile with an AR emoji Use an...

Page 105: ... you want to use The available modes may vary depending on the emoji you select SCENE The emoji mimics your expressions You can also change the background image MASK The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to rec...

Page 106: ...you have created by tapping Custom Deleting AR emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete Using your AR emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While ...

Page 107: ...gnises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to s...

Page 108: ...ding mode Select a mode from the top of the voice recorder screen Standard This is the normal recording mode Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not rec...

Page 109: ... Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimisation and then select the mode you want Performance This focu...

Page 110: ...t the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Capture screenshots Record your game sessions To stop r...

Page 111: ...pe downwards and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting...

Page 112: ...ccomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and mouse While using Samsung DeX you can simultaneously use your tablet On tablet screen On external display Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not co...

Page 113: ...vice to switch to Samsung DeX automatically when connecting the Keyboard Cover launch the Settings app tap Advanced features Samsung DeX and then tap the Auto start when Book Cover Keyboard is connected switch to activate it While using the Keyboard Cover you can easily launch Samsung DeX with a simple key combination Fn DeX You can also launch Samsung DeX from quick settings without Keyboard Cove...

Page 114: ...eatures Samsung DeX and then tap the Auto start when HDMI is connected switch to activate it 2 Connect an HDMI adaptor to your tablet 3 Connect an HDMI cable to the HDMI adaptor and to aTV or monitor s HDMI port 4 On your tablet s screen tap Start Without changing your tablet s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI adaptor USBType C to HDMI HDMI cable ...

Page 115: ...ection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung SmartTV manufactured after 2019 Make sure that screen mirroring is supported on theTV you want to connect to Controlling the Samsung DeX screen Controlling with Keyboard Cover ...

Page 116: ... Flow pointer to tablet screen switch to activate it You can also use the external keyboard on the tablet s screen Using your tablet as a touchpad You can use your tablet as a touchpad On your tablet tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your tablet as a touchpad If you double tap on the touchpad you can view the ...

Page 117: ...tifications and status Samsung DeX home screen Apps button Taskbar Favourite apps Quick access toolbar Status bar Notifications The Samsung DeX screen layout may differ depending on the connected device When starting or ending Samsung DeX running apps may be closed Some apps or features may not be available when using Samsung DeX To adjust the screen settings use the connectedTV or monitor s displ...

Page 118: ...lock the Samsung DeX screen and your tablet s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your tablet s screen by pressing the Side key Ending Samsung DeX Use the following methods to end Samsung DeX On your tablet open the notification panel swipe downwards and then tap DeX to deactivate it Press the key combination Fn DeX when...

Page 119: ...Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a...

Page 120: ...t a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder ...

Page 121: ...laxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Bring data from old device 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On your device tap Receive data select your previous device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your device select an item to bring and tap Transfer...

Page 122: ... Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device ...

Page 123: ...gs app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 124: ...s provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Mobile networks Configure your mobile network settings Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have...

Page 125: ...lect a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to aWi F...

Page 126: ...ord 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect...

Page 127: ...h to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices while the Bluetooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be c...

Page 128: ...ted to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional char...

Page 129: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 130: ...one Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification ...

Page 131: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 132: ...e strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refr...

Page 133: ...ore smoothly When you select a standard refresh rate you can use the battery longer 1 On the Settings screen tap Display Motion smoothness 2 Select a refresh rate High Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 120 Hz Standard Use a standard refresh rate in normal situations to conserve battery power Changing the screen mode or adjusting the dis...

Page 134: ...e will increase Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Vivid 2 Tap Advanced settings 3 Adjust the R Red G Green or B Blue colour bar to your preference The screen tone will be adjusted Wallpaper and style Change the wallpaper settings for the Home screen ...

Page 135: ... email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Some features may not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smar...

Page 136: ...ebsite findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information SecureWi Fi Set the device to protect your data while using unsec...

Page 137: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 138: ...on the service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen select an option under ...

Page 139: ...n another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the ap...

Page 140: ...ent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in...

Page 141: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 142: ...Wi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some app...

Page 143: ...onal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 144: ...ature may not be available depending on the region or service provider Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Googl...

Page 145: ...on and data used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it New user This account allows users to access their own apps and content and customise the device settings that affect all accounts New profile A restricted account can only access the apps and content allowed by the administrator acco...

Page 146: ... backup Users To delete a user account tap the user account you want to delete and tap Delete user To change account settings tap user account and change the settings Samsung Cloud Back up your device s data to Samsung Cloud and restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cl...

Page 147: ... Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 Tap Restore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google ...

Page 148: ...Change the settings for using the S Pen Refer to S Pen for more information Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information Bixby Routines Add routines to automate settings that you use repeatedly The device als...

Page 149: ...ngs On the Settings screen tap Advanced features Motions and gestures Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to preve...

Page 150: ...e apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an o...

Page 151: ...ttery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or s...

Page 152: ...s for more information Text to speech Change the settings for text to speech features used whenTalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list a...

Page 153: ...onfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the...

Page 154: ...ment Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About tablet Access your device s information On the Settings screen tap About tablet To change your device s name tap Edit Status information Vie...

Page 155: ...155 Appendix ...

Page 156: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 157: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 158: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 159: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 160: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 161: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 162: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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