background image

If registration fails, please refer to the FAQ section of the app.
App > Help > FAQ > Troubleshooting.

Register your door lock on your
smartphone.

1. Enter ‘+’ on the main screen of the app.

3. Press and hold the register button (             ) for 5 seconds until 
     a voice guide “Your Wi-Fi will be registered” is heard.

2. While the door is closed, Open the upper  battery cover and    
    install the Wi-Fi module.

TRY OUT
THE INTERNET
OF THINGS!

For Android users

※ Before you begin, make sure you have your Wi-Fi
     password available.

Always Connected

05 / 06

Summary of Contents for SMART Doorlock IoT Service Pack

Page 1: ...r The information of this manual may vary without notice to improve the performance of this product FAQ Please refer to the FAQ for installation and details of the product Copyright ⓒ 2019 Samsung SDS All rights reserved 常见问题解答 IoT Service Pack Guidebook 服务包用户手册 for Samsung Smart Doorlock ...

Page 2: ...ut the Internet of Things For android version For iOS users Smart IoT Features Mobile App Open doors with smartphone Invite family members Invite visitors Open doors with smartphone For visitor 03 05 09 15 15 17 19 21 Always Connected ...

Page 3: ...ad the free mobile app Samsung Smart Doorlock from the iTunes App StoreTM or Google PlayTM for Smart IoT Features Join Step1 Download the Samsung Smart Doorlock app Step2 Create your account GET TRY OUT THE INTERNET OF THINGS Recommended OS Android v5 0 or newer iOS v10 0 or newer Always Connected 03 04 ...

Page 4: ...on the main screen of the app 3 Pressandholdtheregisterbutton for5secondsuntil avoiceguide YourWi Fiwillberegistered isheard 2 While the door is closed Open the upper battery cover and install the Wi Fi module TRY OUT THE INTERNET OF THINGS For Android users Before you begin make sure you have your Wi Fi password available Always Connected 05 06 ...

Page 5: ...e Wi Fi network and enter the Next button 7 The doorlock is automatically registered It takes about 30 seconds 4 On the App screen enter the Next button ifnodoorlockWi Filisted enterthe Refreshbutton ontheupperrightsection Enterthepasswords incaseyourrouter hasenabledsecurity Correctlyenterthe passwords Always Connected 07 08 ...

Page 6: ... 1 Enter on the main screen of the app TRY OUT THE INTERNET OF THINGS For iOS users Before you begin make sure you have your Wi Fi password available 3 Pressandholdtheregisterbutton for5secondsuntil avoiceguide YourWi Fiwillberegistered isheard 2 While the door is closed Open the upper battery cover and install the Wi Fi module Always Connected 09 10 ...

Page 7: ...on your smartphone Register your door lock iOS 5 Select a door lock Wi Fi 7 Select a Wi Fi network from the list 4 On the App screen enter the Next button 6 Enter the settings button on the top Always Connected 11 12 ...

Page 8: ...er the Next button 8 Select the item that starts with the word Samsung_Doorlock 11 The doorlock is automatically registered It takes about 30 seconds Enterthepasswords incaseyourrouter hasenabledsecurity Correctlyenterthe passwords Your door lock on your smartphone Register your door lock iOS Always Connected 13 14 ...

Page 9: ...Method 1 Enter the Lock icon on the main screen of the app This feature is only available on NFC enabled Android phones with NFC enabled USIM chips If an invited family member installs the app and signs up for the service he she can use the door lock service ENJOY YOUR SMART LIFE WITH IoT SERVICES You can easily open the door via smartphone Always Connected 15 16 ...

Page 10: ...ser button on the main screen of the app 4 Enter the Issue button and send an invitation message to him her If an invited family member installs the app and signs up for the service he she can use the door lock service ENJOY YOUR SMART LIFE WITH IoT SERVICES Share your door lock with your family Various services like door opening or access notification can be used by them Always Connected 17 18 ...

Page 11: ...gns up for the service he she can use the door lock service 1 Enter the Invite User button on the main screen of the app 4 Enter the Issue button and send an invitation message to him her ENJOY YOUR SMART LIFE WITH IoT SERVICES You can issue a mobile key to a person who regularly visits your house such as a cleaner or a babysitter so that he she can visit on a specific day hour Always Connected 19...

Page 12: ...f the app If an invited visitors installs the app and signs up for the service he she can use the door lock service Conveniently open doors with your smartphone ENJOY YOUR SMART LIFE WITH IoT SERVICES For visitors You can easily open the door via smartphone This feature is only available on NFC enabled Android phones with NFC enabled USIM chips Always Connected 21 22 ...

Page 13: ...nternet it is recommended to move the wireless router near the product or to install a repeater between the router and the product Check if the router security type is OPEN WPA WPA2 or WPA WPA2 If a security type other than these four is used change the type and register the product again It is recommended to use WPA2 which is the latest security type For information on the change of a router secu...

Page 14: ...目次 应用程序使用方法 安卓用户 iOS用户 应用程序主要服务 用智能手机简便开门 邀请家人 邀请客人 用智能手机简便开门 访问者 27 29 33 39 39 41 43 45 Always Connected ...

Page 15: ...机下载应用程序 Step2 下载成功后 请进行会员注册 2 执行应用程序后 请按 会员注册 键来进行注册 1 请从Baidu Tencent 或App Store上下载 Samsung Doorlock 应用 建议使用的操作系统指南 操作系统版本 Android v5 0 iOS v10 0 您要使用IoT 物联网 服务吗 安卓用户 Baidu 安卓用户 Tencent iOS 27 28 Always Connected ...

Page 16: ...注册失败时 请参考应用中的FAQ 应用 帮助 FAQ 解决问题 门锁融入智能手机当中 请注册门锁 2 请在门被锁上的状态打开上方盖壳后 安装Wi Fi模块 1 请在应用首页 主界面 上按 键 3 请按住上方的 注册 键5秒钟直至听到语音提示 即将开始Wi Fi注册 您要使用IoT 物联网 服务吗 安卓用户 请务必提前确认家里使用的Wi Fi路由器密码 29 30 Always Connected ...

Page 17: ...门锁融入智能手机当中 请注册门锁 5 选择门锁Wi Fi后 请按 下一步 键 7 系统会自动进行门锁注册 约需30秒钟 4 返回应用界面后 请按 下一步 键 6 选择住户Wi Fi后 请按 下一步 键 此时 若列表上不显示相 关项目 请按下右上方的 刷新 键 已设置安全功能的路由 器需要输入密码 请输入正确的密码 31 32 Always Connected ...

Page 18: ...门锁融入智能手机当中 请注册门锁 1 请在应用首页 主界面 上按 键 注册失败时 请参考应用中的FAQ 应用 帮助 FAQ 解决问题 您要使用IoT 物联网 服务吗 iOS用户 请务必提前确认家里使用的Wi Fi路由器密码 2 请在门被锁上的状态打开上方盖壳后 安装Wi Fi模块 3 请按住上方的 注册 键5秒钟直至听到语音提示 即将开始Wi Fi注册 33 34 Always Connected ...

Page 19: ...门锁融入智能手机当中 请注册门锁 iOS 5 选择门锁Wi Fi后 请按 下一步 键 6 请按 设置 键 7 请点击Wi Fi设置选项 4 返回应用界面后 请按 下一步 键 35 36 Always Connected ...

Page 20: ...9 请按左上方的 Smart Doorlock 来移到应用界面 10 选择住户Wi Fi后 请按 下一步 键 8 请选择以 Samsung_Doorlock 为开头的项目 11 系统会自动进行门锁注册 约需30秒钟 已设置安全功能的路由 器需要输入密码 请输入正确的密码 门锁融入智能手机当中 请注册门锁 iOS 37 38 Always Connected ...

Page 21: ...方法 2 在打开智能手机界面的状态下 将手机靠近数字键盘下面 即会自动开门 用智能手机简便开门 方法 1 在应用主界面上点击锁形图标即可简便开门 使用移动密钥开门仅适用于支持NFC的Android终端和NFC USIM芯片用户 接收邀请短信的家人在安装应用后 会员注册成功即可使用门锁服务 尽情体验一下IoT 服务带来的智能生活 用智能手机简便开门 39 40 Always Connected ...

Page 22: ...2 请按 邀请家人 键 3 请输入所要邀请的家人手机号码及昵 称后 按下 邀请 如何邀请家人用户 1 请按 邀请用户 键 4 请按 发放 键后 发送邀请短信 接收邀请短信的家人在安装应用后 会员注册成功即可使用门锁服务 尽情体验一下IoT 服务带来的智能生活 门锁可以与家人共享 可以与家人共享开门 家人出入通知等多种服务 41 42 Always Connected ...

Page 23: ...2 请按 邀请访客 键 3 先设置特定时间后 输入访客手机号 码及昵称并按下 邀请 4 请按 发放 键后 发送邀请短信 邀请访客也并非难事 1 请按 邀请用户 键 接收邀请短信的家人在安装应用后 会员注册成功即可使用门锁服务 尽情体验一下IoT 服务带来的智能生活 门锁可以与家人共享 可以与家人共享开门 家人出入通知等多种服务 43 44 Always Connected ...

Page 24: ...接收邀请短信的家人在安装应用后 会员注册成功即可使用门锁服务 用智能手机简便开门 方法 2 在打开智能手机界面的状态下 将手机靠近数字键盘下面 即会自动开门 方法1 点击应用程序主画面的钥匙图标 门就会打开 使用移动密钥开门仅适用于支持NFC的Android终端和NFC USIM芯片用户 尽情体验一下IoT 服务带来的智能生活 访问者 用智能手机简便开门 45 46 Always Connected ...

Page 25: ...可通过产品官网查看支持的无线路由器信息 请在安装产品的地方用智能手机连接无线路由器 确认网络能够顺利使用后再进行安装 信号强度弱 无法连接时 建议将无线路由器移动至离产品较近的地方或在路由器与产品之间设置无线信号增强器 请确认无线路由器安全方式为OPEN WPA WPA2 WPA WPA2混合方式认证 如为以上四种安全方式以外的安全方式 请变更后再进行产品重新登记 建议采用最新安全方式WPA2 无线路由器安全方式变更请参考无线路由器手册 产品注册及Wi Fi连接过程错误 家庭内无线路由器 Wi Fi路由器 的信号强度较弱 产品与家庭内无线路由器连接失败 无线路由器安全方式不支持 无线路由器未连接到外部网络 在无线路由器上设置防火墙 除许可的设备外无法连接 为连接Wi Fi 请先确认无线环境 Wi Fi连接不了吗 请检查无线环境 47 48 Always Connected ...

Page 26: ...49 50 MEMO MEMO ...

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