Fast Track Troubleshooting
Publication # tsSMH8165 Creation Date 11/01/2010
Model:
SMH8165B/XAA
SMH8165W/XAA
SMH8165ST/XAA
SMH8165STE/XAA
Samsung 'Microwave' Diagnostic Code Quick Guide
Failure Code
Cause
E-11 Open
E-12 Short
E-13 T1 Max Time Error
E-14 Dry Up / No Load
Error Code Gas Sensor Error Case (E-1X)
E-21 Open
E-22 Short
E-23 T1 Max Time Error (Preheating not completed)
E-24 Over temperature error
E-25 Abnormal temperature is sensed at Micro Cook
E-26 Temp is not over the fixed AD in first 3 minutes after heater starts.
Error Code Temp Sensor Error Case (E-2X)
E-31 Open (When value of HEX is above ―FF‖ for 5 seconds)
E-32 Short
E-33 The initial value of HEX is under ―14‖ for 30 seconds while a weight
sensor in operation.
E-34 The initial value of K calculated by a weight
sensor is above and under ―±28‖ as value of HEX.
E-35 The value of A is ―-‖ as a weight sensor calculates.
E-36 In case the door opens during sensor cooking.
Error Code Gas Sensor Error Case (E-1X)
E-41 Open
E-42 Short
E-43 T1 Max Time Error
E-44 Dry Up
E-45 Cooling Error (3minutes)
E-46 Primary Open Error(3minutes)
Error Code Easy/PH Sensor Error Case (E4)
E-51 Open (Sense Failure)
E-53 Read/Write Error
E-54 Zero not to be set
Error Code EEPROM Error Case (E-5X)
E-61 Open
E-62 Short
E-63 T1 Max Time Error
Error Code Humidity Sensor Case (E-6X)
-SE- Key Short Error (10 seconds)
E-01 Door opens when the door should not be opened.
E-02 Cooking Time Setting Over Error (MWO)
E-03 Cooking Time Setting Over Error (Grill)
E-04 Cooking Time Setting Over Error (Convection)
E-05 Cooking Time Setting Over Error (Combination)
E-06 It fails to sense that the swing heater has stopped for 20 seconds
during cooking.
E-08 In case function of MWO starts with spit inserted into cavity inside.
E-09 The damper is not set to be positioned for 2 minutes.
Error Code Others (E-0X, Letter)
IMPORTANT SAFETY NOTICE
–
“For Technicians Only”
This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
NOTICE:
SMH8165** Parts Change:
Refer to bulletin. To Improve
Sensor Performance
SUPPORT INFORMATION
Training — Plus One
http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN
http://service.samsungportal.com/
# tsSMH8165 11/01/2010
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