Samsung SNC-4241BE, User Manual

Page 1: ...SNK D85121BF NETWORK VIDEO RECORDER User Manual ...

Page 2: ...tection 11 Installing the camera NVR Boot up 12 12 System Initialization 12 Startup Wizard 15 Main Interface NVR Menu 16 16 Popup Menu 17 Main Menu Guide 18 Main Menu 35 Menu Lock 36 Split Mode 36 Stream Switch 36 View Image Quality 36 Record Search 36 Start Sequence Web Application Manager 37 37 Download and Installation of Plugin 40 Web Application Manager Login 40 Live Interface Mobile App 51 5...

Page 3: ...ecified by the manufacturer or sold with the system When a cart is used use caution when moving the cart and the device to avoid injury from tip over 15 Unplug the device during lightning storms or when unused for long periods of time 16 Refer all servicing to qualified service personnel Servicing is required when the device has been damaged in any way such as power supply cord or plug is broken l...

Page 4: ...or lamp turns on in green color it means that the NVR is powered normally b Hard drive indicator lamp HDD If the Red indicator flashes the hard drive is being read or written to c IR Signal Reception Port For reception of IR remote control signal d USB USB USB Port 4_ Get Close to NVR Get Close to NVR DV25 SRN 475S NETWORK VIDEO RECORDER PWR HDD a b c d ...

Page 5: ...network camera j LAN Port LAN network port PoE compliant and capable of supplying power to camera English _5 Get Close to NVR AC 100 240 IN VGA LINEIN AUDIO OUT WAN HDMI LAN1 LAN2 LAN3 LAN4 LAN5 LAN6 LAN7 LAN8 LAN9 LAN10 LAN11 LAN12 LAN13 LAN14 LAN15 LAN16 CAUTION RISK OF ELECTRI SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT OPEN COVERS NO USER SERVICEABLE PARTS INSIDE RE...

Page 6: ...lay mode SEL Select key Edit key Rewind key Channel select Numeric key Record key Enter into record search menu Play key MENU Enter into Main menu Exit SUBMENU Go to Submenu Up arrow key Numeric key Down arrow key Forward key Stop manual record stop playing Pause Step forward key Left Right key Decrease Increase parameter value of control bar ...

Page 7: ... NVR 2 Connect data and power cables of hard drive to motherboard Mount the hard drive by mounting it onto the rack and connecting the power and data cables Two groups of screw mounting holes are provided in the base frame of the NVR respectively for installation of 3 5 hard drive and 2 5 hard drive User should make selection based on their hard drive size 3 First mount the screws onto the rear bo...

Page 8: ...s 3 6mm focal length enables you to monitor at a wider field of view b IR LED Infrared LED lights are controlled by the illumination sensor c Illumination Sensor Detects incoming light to control the IR LED d IPC Network Port Connect to NVR via POE port or switch e Power Cable Use to power the camera if you would l like to power up the camera by using separate DC 12V power adaptor Get Close to NVR...

Page 9: ...emble the waterproof RJ 45 coupler The following figures are based on Model SNR D5401 English _9 Get Close to NVR Waterproof rubber gasket Female RJ45 male connector Fastening rubber gasket male Fastening back cover RJ45 connector protector cap RJ45 female modular jack mold ...

Page 10: ...er diameter of the fastening rubber gasket is tightened when the back cap is screwed on Get Close to NVR 10_ Get Close to NVR RJ45 connector protector cap RJ45 male connector Caution Gasket direction RJ45 connector protector cap Connect the RJ45 male and female connectors Waterproof rubber gasket Female Keep fastening rubber gasket separate Tightly screw the protector cap Tightly screw the back ca...

Page 11: ...led on the wall ceiling shelf or a desired position using the provided mounting bracket 1 Adhere the installation template onto the ceiling and use it as installation locating tool Please refer to Page 14 of Quick Guide 2 Choose an installation site that can sufficiently support the weight of the camera to be installed 3 Attach the camera bracket to the wall using the supplied screws 4 Adjust the ...

Page 12: ...1 Set Admin Password Please create a username and password for your NVR Password MUST be 8 13 characters long When password is 8 9 characters long it should be with at least a combination of letters digits and special sym bols If it is 10 13 characters long it should be with at least a combination of two types of characters 4 or more contiguous or repeated characters or key arrangement are prohibi...

Page 13: ...ording Schedule Select the channel and the date to be set One week s schedule can be set The record schedule of the current channel can be copied to any other channel or all channels M M If there is no color in the record menu and record search there is no recording saved Green stands for normal record and yellow stands for motion record 6 General System Configuration You can set date time date fo...

Page 14: ...al use of mailbox Time Interval A mail will be sent every three minutes by default If the time interval for mail notification is set too short email server may deem mails as junk mails so they cannot be transferred normally Click on Test Email If connection succeeds Test E mail will be sent out 8 DDNS SETTING User may set DDNS under network type of PPPoE Static DHCP after ap plying dynamic domain ...

Page 15: ...there is no HDD pre installed or pre installed HDD is not formatted buzzer will be activated If you want turn off the buzzer please go to Advanced Events Disk Full or Disk Error to set the buzzerto Off English _15 NVR Boot up ...

Page 16: ...ut or access sign in page 3 4 Channel Layout Display four channels of video Display nine channels of video Display twelve channels of video Display sixteen channels of video 4 9 Channel Layout 5 12 Channel Layout 6 16 Channel Layout 7 More Layout Displays different channel layout 8 Stream Switch Switch between Main Stream and Sub Stream 9 View Image Quality Switch among Realtime Balanced and Smoot...

Page 17: ...arm General HDD Events General Users Log Info Events Maintain IP Channels Record Network Live Record Schedule Switch Output Mainstream Email Image control Substream Email Schedule Privacy Zone Mobliestream DDNS Motion General DST NTP Main Menu Info Channel Info RTSP Record Info English _17 NVR Menu ...

Page 18: ...o the interface Channel IPC camera channel Edit Modify the name and location of channels change other IPC or protocols etc State Display IPC on line state Modify IP address of IPC camera IP Address Domain IP address of the IPC connected of the channel Subnet Mask IPC camera Subnet mask Port Connection port number of the currently set IPC Manufacturer Manufacturer for different IPC Device type Add ...

Page 19: ...ition Freely set the position of IPC name and time Color Adjust the hue brightness contrast and saturation of the IPC of the channel Output Go to Main Menu Parameter Display Output to enter into the interface Video Output Live Output Sequence Mode Set sequence mode SEQ Dwell Time Sequence dwell time is set 5 seconds by default User may set it as required VGA HDMI Resolution VGA output or HDMI outp...

Page 20: ... Privacy Zone to enter into the interface Privacy Zone is a feature to block certain area s in the camera s field of view from recording in the selected channel 1 Select the number of the zone s to be blocked maximum of 4 zones can be set for single channel 2 Click Setup to adjust the position of the zone 3 After finish setting right click the mouse to return to the Privacy Zone page 4 Click Save ...

Page 21: ...he Record menu and Record Search menu No Color stands for no record Green stands for normal record and yellow stands for motion record Mainstream Substream Mobilestream Go to Main Menu Parameter Record Mainstream Substream Mobilestream to enter into the interface Mainstream Substream and Mobile stream are the three video streams of IPC Mainstream is mostly used for recording and the Substream and ...

Page 22: ...values must not be the same 2 Set obtained IP address of the NVR and the mapping port 3 Remotely visit the NVR by IP address http Public network IP HTTP port number such as 00080 http Intranet IP HTTP port number such as 00080 Only available in the same LAN M M Save after setting to make effective If there are multiple NVR in a LAN make sure their MAC addresses are different Switch Go to Main Menu...

Page 23: ... server used For example mailbox aaa gmail com should correspond to server smtp gmail com Receiver 1 2 3 Recipient s mail address used to receive alarm image and message from NVR side If system alarms continually and sends email images frequently save the images to another location or remove them so as to avoid excessive space occupation and thereby affect your normal use of mailbox Time interval ...

Page 24: ... DNSEXIT Host name dynamic domain name of the host obtained from dynamic domain name service provider upon registration for example http ddns hanwha security com snb5000 User Name The user name registered upon application for dynamic domain name Password The password set upon registration Click on Test DDNS If connection succeeds it will be indicated that DDNS Test is Successful Perform remote acc...

Page 25: ...nnel is divided into 44x30 PAL or 44x30 NTSC configurable grids The red grids indicate that the motion detection in the selected area is enabled Semitransparent boxes meansmotion detection in that area is disabled Once you set your motion alert preferences right click the mouse button to return and click Save to make the setting effective Record Channel When object motion is detected the record ch...

Page 26: ...th and click Search If there are any records a yellow corner mark which shows the recording at specific date will appear at the down right corner of the date sheet Select the date checkbox and select playback channel and click Playback to enter into the interface Playback interface You can use the Playback Control bar to operate the Fast Forward X2 X4 X8 and X16 Rewind X2 X4 X8 and X16 Slow play 1...

Page 27: ...back zoom in out function Clip and backup When it is under single channel playback the icon will appear in the Play Control bar Click the icon to start video clip function click the icon again to end the function and pop up the dialog Now you may save the clipped video file Zoom out When it is under single channel playback the icon will appear in the Play Control bar Click the icon to zoom in cert...

Page 28: ...t the desired record event page in the input box and click arrow button to jump to the input page Two types of backup Quick Backup and Backup Quick Backup Backup recording within 24 hours If you want to back up a record in the detailed file list you may check the box on the left of the record means it has been selected and click Backup to enter into Select backup type Make sure USB flash drive or ...

Page 29: ...he list Screenshot Save path C Users Administrator SVideoPlayer picture Cut Save path C Users Administrator SVideoPlayer video Full screen display Never on top Always on top On top during playing Adjust volume Window Division 1 4 9 16 channels optional Add folder or file Playback mode Single Order Repeat one Repeat ALL are optional Delete all files in the list Search File Language Settings Basic S...

Page 30: ...atus It shows the current status of HDD HDD status include OK and Full etc Free Total Space Remaining or total space of the HDD Free Time Remaining time for the HDD recording according to currently set Resolution Encoding Rate and Frame Rate of image Overwrite When set to Auto the NVR will overwrite the oldest files on the hard drive if hard drive space is full When set to OFF the NVR will stop re...

Page 31: ...et Start Time and End Time NTP Go to Main Menu System General NTP to enter into the interface NTP service Enable Disable NTP function Server Address Select NTP server time windows com time nist gov pool ntp org Time Zone Corresponding time zones for various nations or regions Update Now Enable NTP function and save parameters and click Update Time to calibrate the system time M M When NTP function...

Page 32: ...you set all the parameters Maintain allow you update version recover ex factory value device reboot and shut down Manual Record allow you manually start stop record Disk Manage allow you manage and control the HDD and USB drive Remote Login allow you remotely login into the NVR SEQ Control allow you sequence live screens for all the channels Backup Select the ENABLE option and select channel for b...

Page 33: ...deo Format Media Port Web Port P2P ID etc Channel Info Go to Main Menu System Info Channel Info to enter into the interface User may view the information of various connected IPC including state Mainstream Substream Mobilestream motion detection privacy zone etc Log Go to Main Menu System Log to enter into the interface User may search log information in different period of time Click Backup to sa...

Page 34: ...Upgrade IPC can be upgraded by the connected NVR Decompress IPC upgrading file and copy sw file to nvrupgrade directory and copy to the root directory of USB flash drive Insert the USB flash drive into USB port of NVR Select the IPC you want to upgrade Click Upgrade to start upgrading IPC IPC Load Default Click IPC Load Default and then click OK to confirm Then it will prompt that IPC is loaded de...

Page 35: ...Menu Shutdown to enter into the interface Shutdown function requires user to login by inputting User Name and Password so as to shut down or reboot system Menu Lock In consideration of system safety user may click the icon on the toolbar when he leaves away from NVR and the system interface will be locked User has to input Device ID User Name and Password on the login interface to unlock In case t...

Page 36: ...tream If you would like to view all 16 channels please click to switch to Sub Stream View Image Quality You can click to switch among Realtime Balanced and Smooth Record Search Click icon on the toolbar to enter into the Record Search interface to search and playback Refer to former chapter 3 3 1 for specific operating method Start Sequence After set channel sequence time Refer to chapter3 2 1 3 c...

Page 37: ...puter system is Windows 7 you may need to setup the user authority for remote control or you may be unable to backup or record Vista System Start Setup Control Panel Set user authority in control panel as the following picutre Remove the Tick in front of the option Use UAC to help protect your computer and confirm OK WIN7 Vista M M If the web pluginis not downloaded successfully please check if yo...

Page 38: ...n click on Run in being downloaded File Security Warning box Click on Run in warning box reading Do you want to run this software Click on Install in the dialog box Setup webpluginN Shut down IE browser and restart it and then enter IP address plus HTTP port of NVR in address bar to access login page Web Application Manager 38_ Web Application Manager ...

Page 39: ...The above instructions are for first time installations You can use the same plug in for IE and Google Chrome If plug in for windows OS was installed on IE or Google Chrome once you need to use IE which needs to be run as administrator Use Google Chrome to log in to NVR If you use Google Chrome to log in please use Version 44 or lower Please note that it doesn t support V45 or above When you do a ...

Page 40: ... Web Application Manager system will be defaulted to enter into Live interface You can click Play button to Open close live images on spot record capture and many live display modes Buttons on a single live interface Switch display mode in channel window Open the images on Live window Close all the Live channels Original proportions Stretch Click to maximize the current window to full screen Right...

Page 41: ...layback Click to enter into Playback interface to remotely view the records in NVR HDD It supports 4 channels playback Record Search Record playback procedure Firstly select the date you want to check and select 4 channels Any record files in current channel at current date will be displayed in the status bar of the interface English _41 Web Application Manager ...

Page 42: ... could separately control the channels playback Thirdly click to start record playback When mouse curse is moving on the time axis the time point of current position will be displayed on the time axis screen Click the icon or to zoom in out the time bar display ratio Playback Control Playback control bar Detailed brief description is shown as below list Key Description Key Description Play Open al...

Page 43: ...l the matched record file according to the search conditions of channels Tick select the record file you want to download and click Start download System will download the record file in sequence and save to local PC The downloading file will be displayed in percentage form After downloading finished completed will be displayed on the status bar Remote Setting Click Remote Setting to enter into th...

Page 44: ...on Live mode Image Control The IPC some remote settings such as white balance 3d noise reduction image reversal and so on Privacy Zone Each channel can set 4 privacy zones The relevant parameters should be consistent with NVR local setting Select zones to be deleted and click Delete and click Save at up right corner Web Application Manager 44_ Web Application Manager ...

Page 45: ...e consistent with NVR local setting Record Schedule The parameters should be consistent with NVR local setting Green stands for Normal record Yellow stands for Motion detection Stream setting User may set Mainstream Substream and Mobilestream The relevant parameters should be consistent with NVR local setting English _45 Web Application Manager ...

Page 46: ...Interval and Email Schedule etc Detailed parameters should be consistent with NVR local setting DDNS After user applies for DDNS service you could enable DDNS function under any one network type mode Static DHCP and PPPoE And you may remotely visit the NVR through domain name http domain name HTTP port No When visiting NVR by using DDNS user should make sure port and current IP can be normally con...

Page 47: ...ch2 B 0 main stream 1 sub stream M M User name and password of RTSP is same as system Alarm Motion Detection Configure Sensitivity Motion Record etc Detailed setting should be consistent with NVR local setting Device Click Device to unfold its sub options HDD HDD User may check HDD status of NVR and overwritten time Detail setting should be consistent with NVR local setting English _47 Web Applica...

Page 48: ... should be consistent with NVR local setting Users User may configure user name and password Detailed setting should be consistent with NVR local setting Info User can view system information including Device ID Device Name Device Type Hardware Version Software Version IE Client Version IP Address Domain MAC Address HDD Capacity Video Format Media Port Web Port P2P ID etc Web Application Manager 4...

Page 49: ...ormat is sw Secondly click Start to start updating The updating progress can be seen on the screen After firmware is upgarded please restart the browser and enter IP address and HTTP port of the NVR to log in remotely M M Before clicking on Start be sure to exit from the menu Load Default User may remotely restore default parameters of NVR with same setting method as that of NVR English _49 Web Ap...

Page 50: ...for NVR Detailed setting should be consistent with NVR local setting Local Setting User may set Record Path save Live record and Playback clip file Download Path for remote file Snapshot Path for captured pictures Interval for switching record files Packaging time and File type RF AVI and MP4 Logout Click to log out and return to the Login interface Web Application Manager 50_ Web Application Mana...

Page 51: ...ALL to install 2 After installation open WiseView and select Device Then click to add new device Scan QR code under Information page of system on local NVR Then input client port user name and password and then click Save to log in the device English _51 Mobile App Mobile App ...

Page 52: ...click icon to install 2 Open WiseView and go to Device Click to add new device Scan QR code under Information page of system on local NVR Then input client port user name and password and then click Save to log in to the device Mobile App 52_ Mobile App ...

Page 53: ...te controller is broken I want to take out HDD from my PC and install it in NVR Can it work All HDDs supported by the system can be used But remember once NVR runs the data on your HDD will be lost Can I playback while recording Yes The system supports the function of playing while recording Can I clear some records on HDD of NVR In consideration of the file security you may not clear part of reco...

Page 54: ... at ports or the ports may be damaged 5 Please check the HDD cable and data cable regularly to see if they are ageing 6 Please prevent the audio and video signals of NVR from being intervened by other electronic devices and prevent the HDD from being damaged by static electricity and induced voltage 7 If the network cable is frequently plugged it is suggested to replace connecting line regularly o...

Page 55: ...de Auto Gain Control Auto White Balance Auto Wide Dynamic Range YES Digital Noise Reduction 3DNR OSD N A Refresh Rate 50 60Hz Day Night Color Black White Auto IR Distance 82ft Total darkness 130ft Ambient lighting Environmental Operating Temperature Humidity 10 C 50 C 14 F 129 F Less than 90 RH Ingress Protection IP66 Electrical Input Voltage POE 12VDC Power Consumption 5W DC 12POWER 7W PoE POWER ...

Page 56: ...s Mode Manual Schedule Continuous Event Event Pre Post Event Motion Sensitivity Level 1 8 Overwrite modes Disable Auto Pre Alarm On off Post Alarm Up to 5min 30 sec 1 2 5min Search Playback Search mode Date time Normal Motion Playback function Fast forward backward 2x 4x 8x 16x Slow forward 1 2x 1 4x 1 8x 1 16x Step Forward All above is only available on the NVR itself rather than website Network ...

Page 57: ... log Encryption Interface Monitors VGA 1 VGA HDMI 1 HDMI Simulatneous Output VGA and HDMI Audio Inputs Output N A Compression N A Sampling Rate N A Alarm Remote notification Notification via e mail Connections Ethernet 1 WAN RJ45 10 100 1000M Base T 16 LAN USB 3 USB Ports USB 2 0 x 2EA USB 3 0 x 1EA Application Support Mouse Remote Control General Electrical Input Voltage AC 100 240V Power consump...

Page 58: ...Dimension CAMERA Unit mm inch Appendix 58_ Appendix ...

Page 59: ...NVR Unit mm inch ...

Page 60: ...ronic accessories should not be mixed with other commercial wastes for disposal Correct disposal of batteries in this product Applicable in the European Union and other European countries with separate battery return systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working l...

Page 61: ...www hanwha security com Hanwha Techwin America 500 Frank W Burr Blvd Suite 43 Teaneck NJ 07666 Toll Free 1 877 213 1222 Direct 1 201 325 6920 Fax 1 201 373 0124 www hanwha security com Hanwha Techwin Europe Heriot House Heriot Road Chertsey Surrey KT16 9DT United Kingdom Tel 44 1932 57 8100 Fax 44 1932 57 8101 www hanwha security eu ...