Samsung SNV-5084, User Manual

Page 1: ...NETWORK CAMERA User Manual SNV 5084...

Page 2: ...Samsung Techwin Disclaimer Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document but no formal guarantee shall be provided Use of this document and th...

Page 3: ...it into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point...

Page 4: ...UTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNE...

Page 5: ...an approved agency is employed CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions These servicing instructions are for use by...

Page 6: ...not place a glass of water on the product y y Do not install near any magnetic sources y y Do not block any ventilation openings y y Do not place heavy items on the product User s Manual is a guidanc...

Page 7: ...ded 28 Connecting with other Device network connection and setup 34 34 Connecting the Camera Directly to Local Area Networking 35 Connecting the Camera Directly to a DHCP Based DSL Cable Modem 36 Conn...

Page 8: ...up 106 System Setup appendix 114 114 Specification 119 Product Overview 120 Troubleshooting 122 Open Source Announcement web viewer 47 47 Connecting to the Camera 49 Login 50 Installing Silverlight Ru...

Page 9: ...ed to the FTP email specified by the user or saved to the Micro SD memory or the event signal will be sent to the Alarm Out port Tampering Detection Detects tempering attempts on video monitoring Moti...

Page 10: ...bsite nor the developer version will be supported For IPv6 connection Window 7 or higher is recommended For Mac OS X only the Safari browser is supported Video Memory 256MB or higher J J If the driver...

Page 11: ...AF T N AC 24V DC 12V RESET VIDEO F W AF T N Camera 1 Instruction book Installer S W CD CMS S W DVD 2 Quick Guide Optional 1 Warranty card Optional 1 Cable for the testing monitor 1 Used to test the ca...

Page 12: ...cable with a diameter of 7 8 5 Tapping Screw 3 Used for installation on the wall or ceiling Plastic Anchor 3 For fixing a screw Inserted in a hole reinforced anchoring force Machine Screws 3 Used for...

Page 13: ...Item Description a Dome cover Case cover used to protect the lens and the main unit b Camera Case Housing part that covers the camera body Mirc ro SD AC 24V DC 12V R E S E T VI D EO F W A F T N AC 24...

Page 14: ...et Button The button restores all camera settings to the factory default Press and hold for about 5 seconds to reboot the system J If you reset the camera the network settings will be adjusted so that...

Page 15: ...t Far Focus Control Press this button for automatic focus control f Micro SD Memory Card Compartment Compartment for the Micro SD memory card g Audio and alarm cable port Plug in the audio and alarm c...

Page 16: ...om the installation site And put aside personal belongings from the site just in case Installation J J This camera is waterproof and in compliance with the IP66 spec but the jack connected to the exte...

Page 17: ...y cables lest that they should be damaged or twisted while installing the camera 4 Adjust the lens in a desired direction by referring to the Adjusting the monitoring direction for the camera section...

Page 18: ...e bush for the LAN cable to be connected Basic camera Use the cable with a diameter of 5 6 5 Components provided Use the cable with a diameter of 7 8 5 3 Insert the power cable into the small hole mad...

Page 19: ...rubber plug in step 2 above 6 Remove the sheath with a cable cutter and align the cables 7 Connect the LAN cable with a LAN connector and insert it into the LAN tool 8 Connect the finished cable to th...

Page 20: ...into the hole made by removing the rubber plug in step 2 and connect the cable with the PCB alarm terminal 4 Align the cable so that it should not be damaged or jammed when installing the camera 5 Put...

Page 21: ...the camera section page 24 6 Close the dome cover To ensure waterproofing tight up the fixing bolts using the L wrench and drill bit Outdoor installation When you install it outside of the building p...

Page 22: ...an purchase appropriate optional accessories available 1 WALL MOUNT ADAPTOR SBP 300WM or SBP 300WM1 HANGING MOUNT SBP 301HM3 This adaptor is used when installing the dome camera onto a wall 2 CEILING...

Page 23: ...M This is an adaptor for WALL MOUNT ADAPTOR SBP 300WM or SBP 300WM1 installation on a pole whose diameter is bigger than 80mm 4 CORNER MOUNT ADAPTOR SBP 300KM This is an adaptor for WALL MOUNT ADAPTOR...

Page 24: ...ge of rotation is a total of 355 degrees The effective range of tilt is a total of 67 degrees J J The image can be covered up by the camera case depending on the angle Do not forcefully turn the focus...

Page 25: ...er cable from the camera before inserting the Micro SD memory card Do not insert the Micro SD memory card while it s upside down by force Otherwise it may damage the Micro SD memory card Inserting a M...

Page 26: ...e slot J J Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably from the slot when released To pull out the micro SD memory card turn off the camera power or se...

Page 27: ...ing on the model and make of the memory card For your camera we recommend you use a memory card from the following manufacturers Micro SD SDHC SDXC Memory Card Sandisk Transcend Memory cards of 4GB 64...

Page 28: ...t terminal of the product is provided for easier installation and is not recommended for monitoring purposes AC 24V DC 12V RE SE T VID EO F W A F T N Monitor to install C A U T IO N B e w a re o f th...

Page 29: ...a router featuring PoE to supply power to the camera Use PoE that is compliant with the IEEE 802 3af protocols The heater operates at a low temperature environment in all cases that the dome camera i...

Page 30: ...DC 12V Input Wire Type AWG 22 20 18 Cable Length Max 24m 38m 60m In case of AC 24V Input Wire Type AWG 22 20 18 Cable Length Max 34m 55m 88m Network Cable Specification Item Contents Remark Connector...

Page 31: ...ier that the speaker is connected to 3 Check the specifications for audio input Audio Codec Audio In G 711 PCM Bit Rate 64kbps Sampling Frequency 8kHz G 726 ADPCM Bit Rate 16Kbps 24Kbps 32Kbps 40Kbps...

Page 32: ...ight sensor ALARM OUT Used to connect the alarm output signal GND Common port for alarm output signal J J If devices e g flashing light and siren that exceed the voltage and current specifications are...

Page 33: ...open collector method it may cause malfunction Refer to the alarm out connection diagram below when connecting devices that exceed the voltage and current specifications Alarm Out Wiring Diagram Senso...

Page 34: ...if the port forwarding is not properly set or a firewall is set In this case to resolve the problem contact your network administrator By factory default the IP address will be assigned from the DHCP...

Page 35: ...p page 5 Move to Network DDNS and configure the DDNS settings 6 Move to Network Interface and set the network type to DHCP 7 Connect the camera which was removed from your PC directly to the modem 8 R...

Page 36: ...to Network DDNS and configure the DDNS settings 6 Move to Network Interface Setup Page set the network type to PPPoE and enter the ID and password 7 Connect the camera which was removed from your PC d...

Page 37: ...1 IP address 192 168 1 100 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 ex2 If the address LAN IP of the Broadband Router is 192 168 0 1 IP address 192 168 0 100 Subnet Mask 255 255 255 0 De...

Page 38: ...either Static Dynamic or PPPoE for the current network connection status d MAC Ethernet Address Ethernet address for the connected camera Click the column to sort the list by Ethernet address However...

Page 39: ...y m Exit Exits the IP Installer program M M For the IP installer use only the installer version provided in the installation CD or use the latest one if available You can download the latest version f...

Page 40: ...contact your network administrator 4 In the Port pane provide necessary information HTTP Port Used to access the camera using the Internet browser defaulted to 80 VNP Port Used to control the video s...

Page 41: ...applicable router For more information about port forwarding of the broadband router refer to Port Range Forward Port Mapping Setup Page 44 If the Broadband Router has more than one camera connected C...

Page 42: ...the MAC address of the camera on the camera s label Both the Auto Set and Manual Set buttons will be activated 2 Click Auto Set The Auto Setting dialog appears The IP Address Subnet Mask and Gateway...

Page 43: ...ecting the camera directly to modem using the DHCP protocols If IPs are assigned by the internal DHCP server via the LAN Checking the Dynamic IP 1 Run the IP Installer on the user s local computer Cam...

Page 44: ...For setting the port range forward for a third party Broadband Router refer to the user guide of that Broadband Router 2 Select TCP and UDP Port for each connected camera to the Broadband Router Each...

Page 45: ...e the ports of the camera except the policy server port through its configuration web pages When Camera1 and Camera2 are connected to a router M M Port forwarding can be done without additional router...

Page 46: ...ote PC via the Internet Since using the IP Installer on a remote computer that is not in the Broadband Router s network cluster is not allowed users can access cameras within a Broadband Router s netw...

Page 47: ...0000 ffff 1111 the Login dialog should appear If the HTTP port is other than 80 1 Launch the Internet browser 2 Type the IP address and HTTP port number of the camera in the address bar ex IP address...

Page 48: ...ndow is displayed To check the DDNS address If the camera is connected directly to the DHCP cable modem DSL modem or PPPoE modem the IP address of your network will be changed each time you try to con...

Page 49: ...ged in successfully you will the Live Viewer screen M M The default user ID is admin and the default password is 4321 For security purposes ensure that you change the password in System User The defau...

Page 50: ...directed to the Silverlight Runtime installation page automatically when accessing the web viewer To install on Windows OS 1 Click Click Here 2 When the file download dialog pops up click Run 3 When t...

Page 51: ...wer To install on MAC OS 1 Run the file trailing with dmg 2 Run the install package file automatically created ending with pkg 3 Click Continue 4 Select your language on the language selection screen...

Page 52: ...52_ web viewer web viewer 5 Click Agree 6 Click Install 7 Enter the password of the account currently logged in and click Install Software and continue 8 Once completed click Close...

Page 53: ...gin installation J J If the plug in installation file download status is suspended at 99 in the Internet Explorer browser retry it after selecting Release SmartScreen filter in Tool SmartScreen filter...

Page 54: ...viewer web viewer 5 Click OK The old version of Web Viewer Plug in is deleted 6 Click Install to begin installation of the Web Viewer Plug in 7 Click Finish STW Web Viewer Plug in installation is com...

Page 55: ...activate the digital zooming in Viewer screen e Profile type You can select a profile type in Video profile under the Video Audio setup menu When the Web Viewer is connected the profile information c...

Page 56: ...Hide the context menu The left corner context menu will disappear but only the menu icon To capture the snapshot 1 Click Capture on the scene to capture The Capture dialog should appear 2 Confirm the...

Page 57: ...rd M M For the Internet Explorer and Google Chrome browser you can switch to the full screen To Use Audio 1 Click Audio icon to activate audio communication 2 Use bar to control the volume M M If ther...

Page 58: ...etails on record settings refer to Storage page 91 Name of event search screen and its function Item Description a Search range setting Set the search date and time from the data saved in the Micro SD...

Page 59: ...s are recorded within the search period your search will be limited up to the date when the 800th event is recorded For instance if the search period is between 10th and 15th day of the month and more...

Page 60: ...is converted to fit the Web browser window d Fix the resolution Regardless of the resolution setup configured in the camera it sets the resolution to 800x600 Press it again to switch back to the defa...

Page 61: ...ol the play speed If selecting the button will switch to x1 x2 x4 x8 and the play speed will increase accordingly When the button is selected the playing speed is decreased to 1x 2x 4x 8x and the play...

Page 62: ...s 3 Confirm the save path and click Save button The screenshot will be backed up to the specified path To play the backup video The backed up images are saved in an avi format Gom Player VLC Player an...

Page 63: ...ng the micro SD memory card set the Device to Off in the Setup Event Storage menu 2 Insert the micro SD memory card into the PC 3 Play the AVI file in the ch00 img YYYY_MM_DD directory using a media p...

Page 64: ...le 3 Set the Video profile connection policy Keep connection when profile setting is changed Changing profile properties that is used by existing connection does not affect such connection and remains...

Page 65: ...tivity Affect the transfer rate according to the variance in the network bandwidth The transfer rate will be adjusted to the fastest if the bandwidth is Very high and adjusted to the latest if the ban...

Page 66: ...et the max bit rate of video when the bit rate control is set to VBR J J As the bit rate can be adjusted limitedly according to the resolution frame rate and screen complexity the actual bit rate can...

Page 67: ...l IP address Enter an IPv4 address with which you can connect to the IPv4 network Port Specify the video communication port TTL You can set the TTL for the RTP packet J J If you set the Multicast addr...

Page 68: ...68 Manual It sets up the aspect ratio of the user specified area The supporting size ranges from 320X240 to 1024X768 and supporting output resolutions are 320X240 640X480 800X600 and 1024X768 4 Drag t...

Page 69: ...for the analog video output 5 Select the video type 6 Specify the privacy zone 7 When done click Apply To set the privacy zone You can specify a certain area of the camera video to be protected for yo...

Page 70: ...dec Specify the audio codec G 711 A audio codec standard it uses 64 Kbps PCM Pulse Code Modulation encoding ITU standard audio codec that is adequate for digital voice transfer in PSTN network or thro...

Page 71: ...ick Apply If a certain time timeout 240s is elapsed with your not pressing the Apply button after changing the settings your changes will not be applied To Set the Sensor It specifies how many frames...

Page 72: ...tain the optimal condition for the current lighting put the focus of the camera to a white paper and press the Set AWC button If the lighting environment is changed you should readjust the settings ac...

Page 73: ...tup the vertical space of the BLC area should be over 40 and below 60 while the horizontal space over 30 and below 60 To Set WDR It displays a sharp image of the objects in a scene where both bright a...

Page 74: ...ti flicker It prevents screen flickering incurring from the dissonance between the surrounding lighting and the frequency SSNR Select Able or Disable for the video noise elimination function SSNR leve...

Page 75: ...e Schedule Set the time during which the camera is operated in the color mode Dwell time It specifies the period for which the selected brightness condition must be maintained to switch the lighting m...

Page 76: ...ther Off Disable the fog elimination function Auto The image is automatically compensated according to the foggy level Adjust Defog level to be more effective Manual The user manually sets the amount...

Page 77: ...amera name on the screen Time display Specify the use of time display on the screen Date notation Specify the date format that will be displayed on the screen Time position X Y Specify the position of...

Page 78: ...J The Simple focus mode may not fit correctly in the following cases Sudden change to the object in Simple focus mode sudden movement appearance or disappearance Radical change to the brightness in S...

Page 79: ...net mask Displays the Subnet mask for the set IP Gateway Displays the Gateway for the set IP DNS1 DNS2 Displays the DNS Domain Name Service server address 4 Set the IPv6 setup Set to Use to use IPv6 a...

Page 80: ...Web streaming port Used to transfer videos to the Web Viewer the default is 4520 Silverlight policy port Silverlight is used to permit to acquire a network connection the default is 943 M M If changed...

Page 81: ...he product ID that is registered with the Samsung DDNS service Quick connect It sets port forwarding automatically when used with a UPnP Universal Plug and Play supporting router Public DDNS Select on...

Page 82: ...top menu bar select DDNS SERVICE MY DDNS 3 Click PRODUCT REGISTRATION 4 Enter the product ID You must perform the duplicate check for the ID that you entered 5 Select a CLASSIFICATION and specify the...

Page 83: ...Configuring public DDNS in Camera Settings 1 Open the DDNS settings page and select Public DDNS for DDNS 2 Enter the corresponding site s host name user name and password 3 Click Apply button If the...

Page 84: ...vide the IP that you want to grant or deny access from When you enter an IP address and a Prefix the list of IP addresses available will appear in the right side filter range column M M If selected Al...

Page 85: ...tall on the camera To install the certificate on the camera you need to provide a certificate name it can be arbitrarily assigned by the user certificate file issued from the certification authority a...

Page 86: ...col the protocol will not operate properly even if you set it 4 Install remove the certificate CA certificates Select a public certificate that contains the public key Client certificate Select a publ...

Page 87: ...lete button 6 When done click Apply SNMP With the SNMP protocols the system or network admin can monitor the network devices on a remote site and configure the environment settings 1 From the Setup me...

Page 88: ...ing thread so it is recommended to change the password after installing the product Note that the security and other related issues caused by the unchanged password shall be responsible for the user P...

Page 89: ...re displayed 4 When done click Apply Bonjour Cameras can be automatically searched in the client and operating system in support of the Bonjour protocol 1 From the Setup menu select the Network tab 2...

Page 90: ...IP address of the FTP server that you transfer the alarm or event images to ID Enter the user ID with which you will log in to the FTP server Password Enter the user account password for logging into...

Page 91: ...server settings Recipient Enter the address of the email recipient Sender Enter the address of the email sender If the sender address is incorrect the email from the sender may be classified as SPAM...

Page 92: ...rite If the Micro SD memory is full this will delete old data and store new data in replacement Pre alarm duration Specify the time point before the occurrence of the alarm starting from the time poin...

Page 93: ...d but if it is open an alarm will be triggered 6 Specify the Activation time Always Always check if an alarm occurs It activates in operated mode when the alarm occurs If set to Always the activation...

Page 94: ...hedule You can set to save the video data at a certain interval as scheduled regardless of the actual occurrence of the event 1 From the Setup menu select the Event tab 2 Click Event setup 3 Select Ti...

Page 95: ...or more information about Activation time and Action refer to Alarm input page 93 7 When done click Apply J J The default tampering detection function may not work properly in the following cases Unde...

Page 96: ...and Area When selected Intelligent Video Analysis set Analytics too 7 Set whether to use Detection result overlay When a motion is detected its size and position is marked with a rectangle on the scre...

Page 97: ...to the background Small activities around the border area of the camera s field of view Multiple movements continue occurring at random due to a scene change rapid lighting changes or other reasons A...

Page 98: ...tion to be detected Minimum size To set the minimum size of detected motions select Minimum size and then point and drag to the desired size on the screen using the mouse Maximum size To set the maxim...

Page 99: ...tion area Select 4 vertices in the image with your mouse to specify the detection area Non detection area Sets the entire screen as motion detection area and excludes specified area as not to be detec...

Page 100: ...sis type Passing Entering Exiting Detects motions of passing entering into or exiting from a virtual line specified by the user Appearing Disappearing Detects motions of appearing on or disappearing f...

Page 101: ...irtual line to open popup context menu and select Delete button Entering Exiting 1 Set the type to Passing Entering Exiting 2 Set the event rule to Defined area based rules 3 On the screen click four...

Page 102: ...n click four vertices to define detection area Select the Appearing Disappearing from the popup Entire area based rules It detects event of appearing object that appears in the entire screen and remai...

Page 103: ...detect max 35 faces on the screen at the same time The minimum size of detectable face is 90x90 horizontal x vertical pixels for the given max resolution But there may be some errors depending on the...

Page 104: ...ion refer to Alarm input page 93 7 When done click Apply M M If detected audio level is too low set the audio input gain to a higher level in Audio setup Please use the audio detection function when c...

Page 105: ...sor or alarm input device as normal and triggers alarm event if becomes Open circuit status 4 Set the alarm output button This setup is for the alarm output button in the monitoring page Mode Sets the...

Page 106: ...umber Product serial number Device name Provide a device name that will be displayed on the Live screen Location Specify the location where the camera is installed Description Provide detailed informa...

Page 107: ...time zone for the specified time period This option will be displayed only in areas where DST is applied System time setup Specify the time and date that will be applied to your system Manual Specify...

Page 108: ...d special characters 10 to 15 characters Should be different from the ID Cannot repeat the same letter number of special characters more than three times Cannot use three consecutive letters e g abc 1...

Page 109: ...ssions The administrator can set the audio input audio output and alarm output permissions Profile If you select Default you can only see the default profile video if selecting All you can see the ful...

Page 110: ...eset The IP addressing system will be defaulted to DHCP if you reset the camera If no DHCP server is found the previous settings will be restored automatically Configuration backup Restore Backs up th...

Page 111: ...w samsungcctv com To back up the current settings 1 Click Backup The Save As dialog should appear 2 Specify the backup path with a proper file name and click Save The backup file will be saved to the...

Page 112: ...n the top left dropdown list all logs for the applicable log type will be displayed 5 If one page can not display all the logs available use the bottom buttons to move to the previous next or the last...

Page 113: ...the set frame rate ATC Show the ATC status Concurrent users count Show the number of concurrent users who access the profile Current users Shows information on users accessing web viewer and displayin...

Page 114: ...Video Out CVBS 1 0 Vp p 75 composite 720x480 N 720x576 P for installation DIP connector type Lens Focal Length Zoom Ratio 3 8 5mm 2 8X Motorized Vari focal Max Aperture Ratio F1 2 Angular Field of Vie...

Page 115: ...ith 4 Points of Polygonal Gain Control Off Low Middle High White Balance ATW AWC Manual Indoor Outdoor Electronic Shutter Speed Minimum Maximum Anti flicker 2 1 12 000sec Digital PTZ Flip Mirror Off O...

Page 116: ...640x480 320x240 Max Framerate H 264 Max 60fps at all resolutions Motion JPEG 1280x1024 1280x720 1024x768 Max 15 fps 800x600 640x480 320x240 Max 30fps Video Quality Adjustment H 264 Compression Level T...

Page 117: ...ges recorded in the SD SDHC SDXC memory card can be downloaded Application Programming Interface ONVIF Profile S HTTP API v2 0 SVNP 1 2 Webpage Language English French German Spanish Italian Chinese K...

Page 118: ...C or higher Storage Temperature Humidity 30 C 60 C 22 F 140 F Less than 90 RH Ingress Protection IP66 Grade Vandal Resistance IK10 Grade Electrical Input Voltage Current AC24V 10 DC12V 10 PoE IEEE802...

Page 119: ...Product Overview Unit mm inch 69 5 2 74 118 5 4 67 160 6 3 100 3 94 English _119 appendix...

Page 120: ...ver an PPPoE network it s possible for Viewer to disconnect under poor network conditions I cannot connect to the system using a tab browser of Internet Explorer 7 0 y y An error may be generated when...

Page 121: ...tics y y Yes it can be You can set rules for events despite of the intelligent video analysis setting No signal is found at the Alarm Output port even when an intelligent video analysis event is gener...

Page 122: ...might be charged GPL SW Component Name License URL Base Kernel Busybox dosfstools iproute2 3 1 0 alsa utils 1 0 24 2 alsa lib 1 0 24 1 iptables 1 4 12 2 ethtool 3 2 mtd 1 4 1 mii diag 2 11 rp pppoe 3...

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Page 146: ...king life Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the reference levels in EC Directive 2006 66 If batteries are not properly disp...

Page 147: ......

Page 148: ...IN AMERICA Inc 100 Challenger Rd Suite 700 Ridgefield Park NJ 07660 Toll Free 1 877 213 1222 Direct 1 201 325 6920 Fax 1 201 373 0124 www samsungcctvusa com SAMSUNG TECHWIN EUROPE LTD Samsung House 10...