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Appendix
*
Checklist before requesting service
If the product doesn’t operate properly, first check the following items.
If the problem still persists, contact or visit the nearest Samsung service center.
Troubles
Solutions
The power won’t switch on.
Ensure that the power cable is correctly connected.
Spots which look like light leaking can be seen on the
edges of the clock screen.
Black LCD panel screens by nature can have this effect, which is not a
defect.
The time setting is wrong.
The current time setting can be erased if the power adaptor is
disconnected for a prolonged period of time.
Keep the power adaptor connected.
It takes a long time for images to be displayed after the
power has been turned on.
It takes a long time to move from one image to the
next.
It is recommended to reduce the picture resolution.
I can’t copy more files even when there is excess
capacity to use in the internal memory.
You may be unable to copy files if the FAT section of the internal
memory is damaged.
Try again after formatting the internal memory.
I’ve connected an external memory device (USB memory
device or SD memory card) but it doesn’t work.
SPF-87H can be used by connecting the power adapter instead of
·
the USB cable.
Ensure that the external memory device has been connected properly
·
or try formatting it.
Ensure that JPEG files are saved in the external memory device.
·
Abnormal picture files (0 Kbyte, broken JPEG) will not be displayed
·
on the screen.
The connected external memory device is not supported. Try another
·
storage device.
Vertical pictures are displayed horizontally.
Ensure that the <
Portrait Photo Mode
> option is set correctly in
<
Settings
>-<
Photos
>.
JPEG files are not displayed.
Progressively saved JPEG files or JPEG files saved as CMYK color
·
coordinates will not be displayed.
Images edited by a JPEG image editor (Photoshop, Paintshop, etc.)
·
may not be displayed normally. Edit the image on a PC, convert back
to JPEG format, save, and try again.
Some pictures are not displayed as a Slideshow.
This product can accommodate a maximum of 4,000 pictures. Any
excess pictures will not be recognized and will not be displayed as a
Slideshow.
