Section 3: Using PCS Service Feature
3A: PCS Service Features: The Basics
94
Voicemail Button Guide
Here’s a quick guide to your keypad functions while listening to
voicemail messages. For further details and menu options, see
“Voicemail Menu Key” on page 97
.
Voicemail Options
Your PCS Phone offers several options for organizing and accessing your
voicemail.
Using Expert Mode
Using the Expert Mode setting for your personal voicemail box helps you
navigate through the voicemail system more quickly by shortening the
voice prompts you hear at each level.
To turn Expert Mode on or off:
1.
Press and hold
to access your voicemail. If your voicemail box
contains any new or saved messages, press
to access the main
voicemail menu.
2.
Following the system prompts, press
to change your Personal
Options.
3.
Press
for Expert Mode.
4.
Press
to turn Expert Mode On or Off.
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Section 3: Using PCS Service Feature
3A: PCS Service Features: The Basics
95
Setting Up Group Distribution Lists
Create up to 20 separate group lists, each with up ro 20 customers.
1.
Press and hold
to access your voicemail. If your voicemail box
contains any new or saved messages, press
to access the main
voicemail menu.
2.
Follow the system prompts, press
to change your
Personal
Options
.
3.
Press
for
Administrative Options
.
4.
Press
for
Group Distribution Lists
.
5.
Follow the voice prompts to create, edit, rename or delete group lists.
PCS Callback
Return a call after listening to a message without disconnecting from
voicemail.
1.
After listening to a message, press
.
2.
Once the call is complete, you’re returned to the voicemail main
menu.
Voicemail-to Voicemail Message
Record and send a voice message to other PCS Voicemail users.
1.
From the main voicemail menu, press
to send a message.
2.
Follow the voice prompts to enter the phone number.
3.
Follow the voice prompts to record and send your voice message.
Vooicemail-to Voicemail Message Reply
Reply to a voice message received from any other PCS Voicemail user.
1.
After listening to a voice message, press
.
2.
Follow the voice prompts to record and send your reply.
Voicemail-to-Voicemail Message Forwarding
Forward a voice message, except those marked “Private,” to other PCS
Voicemail users.
1.
After listening to a message, press
.
2.
Follow the voice prompts to enter the phone number.
3.
Follow the voice prompts to record your introduction and forward the
voice message.