Section 1: Getting Started
1A: Setting Up Service
4
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your PCS
Phone is activated.
To set up voicemail:
1.
Press and hold
.
2.
Follow the system prompts to create your passcode, record your
greeting, record your name announcement, and choose whether to
activate One-Touch Message Access (a feature that lets you access
messages simply by pressing and holding
, by passing the need
for you to enter your passcode).
Note:
The voicemail setup process may vary in certain Affiliate areas.
For more information about using your voicemail, see “Using
Voicemail” on page 92.
Section 1: Getting Started
1A: Setting Up Service
5
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com and log on to get up-to-date information
about PCS Services, options and more.
You can also:
Review coverage maps
Learn how to use voicemail
Access your account information
Purchase accessories
Add additional options to your service plan
Check out frequently asked questions
And more
Reaching PCS Customer Solutions
SM
You can reach PCS Customer Solutions by:
Dialing
on your PCS Phone
Logging on to your account at www.sprintpcs.com
Calling us toll-free at 1-888-211-4727 (Consumer customers), 1-877-
CLEARPY (253-2779) (Clear Pay customers), or 1-888-788-4727
(Business customers)
Writing to us at PCS Customer Solutions, P.O. Box 8077, London, KY
40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information about your PCS Account. This information includes balance
due, payment received, invoicing cycle, and the number of minutes used
since your last invoicing cycle. (Normal airtime usage will apply.)
To access this information:
■
Press .
Note:
This service may not be available in all Affiliate markets.