GB
64
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AC68-01479A
Troubleshooting Guide (DVD)
Disc does not play.
5.1 channel sound is not
being reproduced.
The icon appears on
screen.
Playback mode differs from
the Setup Menu selection.
The screen ratio cannot be
changed.
No audio.
Forgot password
If you experience other
problems.
◆
Ensure that the disc is installed with the label side facing up.
◆
Check the region number of the DVD.
◆
This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc. Insert a
DVD, a VIDEO-CD or a CD.
◆
5.1 channel sound is reproduced only when the following conditions
are met. :
1)The DVD-VCR player is connected with the proper amplifier
2) The disc is recorded with 5.1 channel sound.
◆
Check whether the disc being played has the “Dolby 5.1 ch” mark on
the outside.
◆
Check if your audio system is connected and working properly.
◆
The features or action cannot be completed at this time because:
1. The DVD’s software restricts it.
2. The DVD’s software doesn’t support the feature (e.g., angles).
3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or search time that is
out of range.
◆
Some of the functions selected in the Setup Menu may not work
properly if the disc is not encoded with the corresponding function.
◆
The Screen Ratio is fixed on your DVDs.
◆
Make sure you have selected the correct Digital Output in the Audio
Options Menu.
◆
Press power on from a cold start with no disc in the unit. Press the
and
ll buttons simultaneously on the front panel for five
seconds. The Select Menu Language display will appear. Select the
desired language button. Press the SETUP button on the remote
control to select the Parental Mode. The Parental Mode is now
unlocked as indicated on the display. Press the DOWN button to
select Parental. Press ENTER and the Create Password display will
appear. You can now set your rating level and change your
password to a new number.
◆
Go to the contents and find the section of the instruction book that
contains the explanations regarding the current problem, and follow
the procedure once again.
◆
If the problem still cannot be solved, please contact your nearest
authorized service center.
Problem
Action
Page
Before requesting service (troubleshooting)
P43
P44
P47-50
P52-56
P56-61
P61
P60
P59
01479A DVD-V5000/XSA-GB5 9/5/56 8:09 AM Page 64