Programming
The SVM 400 has been designed to simplify the installation procedure and minimize set up time. The following
have been automated.
●
An extension is created for every extension on the system. This means that the automated attendant will
immediately recognize all extensions and groups on the DS 616 equipment.
●
A mailbox is created for all 16 extensions on the phone system.
●
The Day / Night service of the SVM 400 system will change automatically when the phone systems changes
.
●
Menus have been created to answer calls in the Day and Night mode. Here are also default menus for
answering in the Holiday or Bad Weather mode.
QUICK SETUP
Although the set up process has been automated as much as possible, the following things must be manually
completed.
●
Record a greeting for the Day mode operation (prompt number 1001). The Night mode operation (prompt
number 1002) and optionally the Holiday and bad weather modes (prompt numbers 1003 and 1004 respective-
ly).
●
Give everyone the user instructions and have them record their name, personal message, and password.
SYSTEM ADMINISTRATION
System administration can be on several levels.
The Subscriber
A subscriber is someone who has an extension or mailbox on the SVM 400 system. Each Subscriber has con-
trol over individual options associated with their mailbox and extension settings.
Each subscriber (mailbox owner) will have the option of setting or changing certain mailbox options. These are
listed in the user guide.
The mailbox owner will use DTMF subscriber administration to change and set these options.
For a full description of this process refer to the
The System Administrator
The Installing Technician or System Administrator has ultimate authority over the operation of the SVM 400 sys-
tem and can set or change all the options that require specialized knowledge.
It is the responsibility of the Installing Technician to install and program the SVM 400 to suit the customers
requirement. This includes initial set up and creation of the customer database. The Technician will use the
Screen Interface to program and set up the SVM 400.
The Applications Administrator
The Applications Administrator has limited authority to make changes within the SVM 400 system that pertain to
the day to day operation of the system.
Following the installation of the SVM 400, any ongoing changes including the creation and deletion of mailbox-
es, recording or changing system greetings and activating holiday and emergency greetings.
The system administrator will use DTMF system administration to perform this service.
SVM 400 Technical Manual Page 16
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