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Note: Remember if you know what digits to press, you can enter them at any
time you do not have to wait to be prompted. This feature can be toggled
on/off at anytime. Also if it is off you will be prompted within each subscriber
menu to press zero for more options. This enables you to still be able to find
out what to do if you were to get lost and extended prompting was disabled.

KEYSET USER FEATURES

The following options are available if you have a display keyset.They require setup
by the System Administrator.

Message Waiting Lights

When new messages are left in your mailbox, the voice mail message light on your
keyset will flash. Press this flashing key 

[VMMSG]

and follow the prompts to

retrieve messages.This key may be pressed at any time to log into your Subscriber
Main Menu.

Answer Machine Emulation

If you have an Answer Machine Emulation key programmed on your keyset, you
can use it to monitor calls going to your voice mail, and optionally answer them.
The operation of this feature is similar to screening a call on a home answering
machine.

Your keyset must be set to forward on no answer to voice mail. After ringing your
station the caller will be connected to your voice mail and hear your personal
greeting before leaving a message. During this time you will be monitoring the
connection between the caller and your voice mail box. At this time you will only
be monitoring the call, you can not talk to the other party until you answer. You
may pick up the call at any time or ignore it.

To activate this feature press the 

AME

button. The associated indicator will be lit

steady. Press again to turn off. If this key is pressed while a station is ringing (dur-
ing forward no answer), the feature will be turned on for the current call only.

While the caller is leaving a message or ringing you may:

Press 

[#]

to immediately put the caller in your voice mailbox and monitor it.

Press 

[

4

]

to immediately disconnect your station. The caller continues to

leave a message normally.

Pick up the handset and monitor privately.

Press 

ANS / RLS

to answer the call (using the handset or speaker).

17

PERSONAL ADMINISTRATION SETTINGS 

This menu allows you to make changes to basic setup settings, that are rarely
changed. Use these when you initially set up your personal Subscriber settings.
You probably will not need to change them after that.

1

Setting your Password

From the Subscriber Services Menu press 

[#][7][1]

.

The current password will be played and you will have the chance to
change it.

2

Recording your Name

Use this option to record your name. Your recorded name is played in several
different situations. It is important to record your name for proper operation
of the SVMi-8E/SVMi-16E system.

From the Subscriber Services Menu press 

[#][7][2]

.

The current name will be played and you will have the chance to change
it.

Note: It is possible that if you do not record your name and/or enter your
Directory Name (described below), you will not be included in the Dial by
Name Directory.

3

Entering your Directory Name

Use this option to enter your Directory Name.Your Directory Name is used by
callers to find you if they do not know your extension number.

From the Subscriber Services Menu press 

[#][7][3]

.

The current Directory Name will be played as a string of digits that are
equal to your name spelled out on your telephone  keypad. Follow the
instructions to enter a new name.You will be prompted to enter your last
name and then your first name.

This must be done in order for the directory feature to work correctly.

Note: It is possible that if you do not record your name (described above)
and/or enter your Directory Name, you will not be included in the Dial by
Name Directory.

4

Extended Prompting

Use this option to drastically reduce the number of prompts played in the
subscriber interface (mailbox prompts). Change this setting only if you are
very familiar with the user operation of the SVMi-8E/SVMi-16E.

16

Home Page

Table of Contents

Summary of Contents for SVMi-8E

Page 1: ...Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide Home Page Table of Contents ...

Page 2: ...vailable in the SVMi 8E SVMi 16E Please review this section carefully before you use your Authorized Features and Services known as Subscriber Services Voice Mail is one of the Subscriber Services available Your voice mail box has the capability of storing private messages and offers a number of options for sending or redirecting messages as well as provides several ways to notify you of new mes s...

Page 3: ...or Edit Primary Greeting 1 Assign and or Edit Busy Greeting 2 Assign and or Edit Blocking Greeting 3 Assign and or Edit Night Greeting 4 Assign and or Edit Screened Greeting 5 Edit Only Personal Greetings 6 Edit Only Mailbox Greeting 7 Pause Resume Menu Prompting 8 Play Menu Options 0 Cancel Return to Executary Change Message Alert 1 Change Pager Notification 2 Review Deleted Messages 3 Review Und...

Page 4: ...AUSE RESUME 5 4 ACCESSING YOUR MAILBOX Also known as Subscriber Services Menu Inside Callers Subscriber logging in from their Desk Dial the SVMi 8E SVMi 16E access number or press the key assigned to ring SVMi 8E SVMi 16E VMMSG Enter your personal password when prompted the default password is 0000 Outside Callers Subscribers calling from Cell Phones or outside of the office environment Dial the p...

Page 5: ... PERSONAL SERVICES 1 or 3 LISTENING TO OLD OR NEW MESSAGES 1 Play replay the message you just heard 11 Play the previous message 2 Save the message you just heard and listen to the next message 3 Delete the message you just heard and listen to the next message 4 Reply to the message This will allow you to leave a message in the mailbox of the sender if the sender has a mailbox on this system 5 Ret...

Page 6: ...Me Find Me when enabled will attempt to locate the subscriber by calling a list of preprogrammed phone numbers The stored phone numbers are entered in Personal Services 2 if allowed by the Administrator The stored tele phone number list can contain up to 9 preprogrammed telephone numbers The Find Me feature only use the first five 7 Night Intercept This feature is dependent on your weekly availabi...

Page 7: ...meone else can help you please enter the extension number now Or to leave me a message press 1 11 10 then play your primary No Answer greeting during the day when you are available and will NOT ring your extension but simply play your Night greet ing during the night when you are not available Note This does NOT use the Day and Night schedules of the phone system It is solely controlled by the Sub...

Page 8: ...ect a greeting number to edit and follow the instructions to record your greeting When you are done recording your greeting you will be able to lis ten to the greeting you recorded save the greeting you recorded and return to the previous menu record the greeting again or exit without saving the greeting Note If you record only the greeting assigned to the No Answer Call Coverage Condition then th...

Page 9: ...is feature must be authorized by the System Administrator and can be limited or opened to internal local and long distance calls 7 Personal Administration This area is used during the initial set up of your Subscriber Settings see next section 14 This useful feature will allow you to cancel any messages that have NOT yet been picked up by the recipient 5 Auto Play New Messages If this option is en...

Page 10: ... mailbox and monitor it Press 4 to immediately disconnect your station The caller continues to leave a message normally Pick up the handset and monitor privately Press ANS RLS to answer the call using the handset or speaker 17 PERSONAL ADMINISTRATION SETTINGS This menu allows you to make changes to basic setup settings that are rarely changed Use these when you initially set up your personal Subsc...

Page 11: ...ge of using the soft keys and displays to play save delete reply call forward rewind pause fast forward change the volume get message information or help Viewing Mailbox Contents If you have new messages in addition to the Terminal Status Indicator TSI you will be able to use the keyset displays and soft keys to communicate with the SVMi 8E SVMi 16E 19 AME Password If your keyset has AME PASSWORD ...

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