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Setting Up Message Alert:

From the Subscriber Services Menu press 

[6]

for Mailbox Administration.

Press 

[1]

for Message Alert.

There are 4 options available to you:

Press 

[1]

to toggle message alert on and off.

Press 

[2]

to set the schedule when you would like to be notified.

Press 

[3]

to be notified on urgent messages only.

Press 

[4]

to set the destination phone number.

2

Pager Notification

When this function is activated, the SVMi-8E/SVMi-16E will call your beeper
service and notify you after each message is left in your voice mailbox.

From the Subscriber Services Menu press 

[6]

for Mailbox Administration.

Press 

[2]

for pager notification.

There are 4 options available to you:

Press 

[1]

to toggle pager notification on and off.

Press 

[2]

to set the schedule when you would like to be paged.

Press 

[3]

to be notified on urgent messages only.

Press 

[4]

to set the pager phone number.

3

Undelete

When this function is activated, the SVMi-8E/SVMi-16E will allow you to
undelete any messages that you have recently deleted (up to the pro-
grammed Daily Maintenance Time, which is set to 3 a.m. by Default the fol-
lowing morning).

From the Subscriber Services Menu press 

[6]

for Mailbox Administration.

Press 

[3]

for Deleted Messages.

Deleted voice mail messages are temporarily stored in memory until 3 a.m.
the following day. Select this option to recover ("undelete") previously delet-
ed messages, during this period of time.

4

Undelivered Retrieval

When this function is activated, the SVMi-8E/SVMi-16E will allow you to recall
any messages you have sent that have NOT yet been picked up by the recip-
ient.

From the Subscriber Services Menu press 

[6] 

for Mailbox Administration.

Press 

[4]

for Undelivered Messages.

13

12

6

Edit Personal Greetings

You may also edit/record each one of the greetings (1-9) at any time.

Select a greeting number to edit and follow the instructions to record your
greeting. When you are done recording your greeting, you will be able to lis-
ten to the greeting you recorded, save the greeting you recorded and return
to the previous menu, record the greeting again, or exit without saving the
greeting.

Note: If you record only the greeting assigned to the No-Answer Call
Coverage Condition, then that greeting will play to callers for all Call Coverage
Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case,
the salutation part of the greeting should be very general.

7

Edit Mailbox Greeting

Used whenever a caller reaches your mailbox or if you have not recorded any
of the Call Coverage greetings. The way a caller is transferred to your mailbox
greeting directly, is by another subscriber transferring the caller to your mail-
box using the VT (VoiceMail Transfer) key.

This option is available only if the Administrator has assigned you the
'Mailbox Greeting Option' feature.

Example: “Hi, this is John Smith. Please leave me a message, I will call you as
soon as I can.”

Note: This greeting will only play if none of the 5 personal greetings has
played to the caller. A common usage for this Greeting is when another
Subscriber is talking with a caller and uses the VT key on their phone to trans-
fer the caller directly to your Mailbox.

MAILBOX ADMINISTRATION

The Mailbox Administration menu is used to turn on and off your pager notifica-
tion, message alert options and other message control features.

1

Message Alert 

When this function is activated, the SVMi-8E/SVMi-16E will call any outside or
inside telephone number, after each message is left in your voice mailbox.

To hear your message at the remote location when the SVMi-8E/SVMi-16E
calls you, after you pick up the telephone and answer you will be instructed
that there is a message and to enter your password. Simply enter your pass-
word and you will now be logged in.

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Table of Contents

Summary of Contents for SVMi-8E

Page 1: ...Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide Home Page Table of Contents ...

Page 2: ...vailable in the SVMi 8E SVMi 16E Please review this section carefully before you use your Authorized Features and Services known as Subscriber Services Voice Mail is one of the Subscriber Services available Your voice mail box has the capability of storing private messages and offers a number of options for sending or redirecting messages as well as provides several ways to notify you of new mes s...

Page 3: ...or Edit Primary Greeting 1 Assign and or Edit Busy Greeting 2 Assign and or Edit Blocking Greeting 3 Assign and or Edit Night Greeting 4 Assign and or Edit Screened Greeting 5 Edit Only Personal Greetings 6 Edit Only Mailbox Greeting 7 Pause Resume Menu Prompting 8 Play Menu Options 0 Cancel Return to Executary Change Message Alert 1 Change Pager Notification 2 Review Deleted Messages 3 Review Und...

Page 4: ...AUSE RESUME 5 4 ACCESSING YOUR MAILBOX Also known as Subscriber Services Menu Inside Callers Subscriber logging in from their Desk Dial the SVMi 8E SVMi 16E access number or press the key assigned to ring SVMi 8E SVMi 16E VMMSG Enter your personal password when prompted the default password is 0000 Outside Callers Subscribers calling from Cell Phones or outside of the office environment Dial the p...

Page 5: ... PERSONAL SERVICES 1 or 3 LISTENING TO OLD OR NEW MESSAGES 1 Play replay the message you just heard 11 Play the previous message 2 Save the message you just heard and listen to the next message 3 Delete the message you just heard and listen to the next message 4 Reply to the message This will allow you to leave a message in the mailbox of the sender if the sender has a mailbox on this system 5 Ret...

Page 6: ...Me Find Me when enabled will attempt to locate the subscriber by calling a list of preprogrammed phone numbers The stored phone numbers are entered in Personal Services 2 if allowed by the Administrator The stored tele phone number list can contain up to 9 preprogrammed telephone numbers The Find Me feature only use the first five 7 Night Intercept This feature is dependent on your weekly availabi...

Page 7: ...meone else can help you please enter the extension number now Or to leave me a message press 1 11 10 then play your primary No Answer greeting during the day when you are available and will NOT ring your extension but simply play your Night greet ing during the night when you are not available Note This does NOT use the Day and Night schedules of the phone system It is solely controlled by the Sub...

Page 8: ...ect a greeting number to edit and follow the instructions to record your greeting When you are done recording your greeting you will be able to lis ten to the greeting you recorded save the greeting you recorded and return to the previous menu record the greeting again or exit without saving the greeting Note If you record only the greeting assigned to the No Answer Call Coverage Condition then th...

Page 9: ...is feature must be authorized by the System Administrator and can be limited or opened to internal local and long distance calls 7 Personal Administration This area is used during the initial set up of your Subscriber Settings see next section 14 This useful feature will allow you to cancel any messages that have NOT yet been picked up by the recipient 5 Auto Play New Messages If this option is en...

Page 10: ... mailbox and monitor it Press 4 to immediately disconnect your station The caller continues to leave a message normally Pick up the handset and monitor privately Press ANS RLS to answer the call using the handset or speaker 17 PERSONAL ADMINISTRATION SETTINGS This menu allows you to make changes to basic setup settings that are rarely changed Use these when you initially set up your personal Subsc...

Page 11: ...ge of using the soft keys and displays to play save delete reply call forward rewind pause fast forward change the volume get message information or help Viewing Mailbox Contents If you have new messages in addition to the Terminal Status Indicator TSI you will be able to use the keyset displays and soft keys to communicate with the SVMi 8E SVMi 16E 19 AME Password If your keyset has AME PASSWORD ...

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