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3

My Carrier

This guide provides you with the information 
you need to get started. For more information 
and additional support, please visit  

t-mobile.com/support/

 where you can:

 

Register at 

my.t-mobile.com/

 to check 

your minutes, pay your bill, upgrade 

your phone, and change your rate plan.

 

Review your device’s User Manual and 

troubleshooting FAQs.

 

View the latest troubleshooting 

solutions in the Support Forums or ask 

a question of your own.

Access account information from:

1. 

From the Home screen, tap 

 

Apps 

g

 

 

T-Mobile 

folder 

g

 

 

T-Mobile 

My Account

.

2. 

If prompted, follow the on-screen 
information for what’s new in the app.

3. 

Choose from an available category 
such as: Account Info, Device Health, 
Notifications, Take The Pledge, and 
others.

Note: 

Devices and software are constantly 

evolving—the screen images and 

icons you see here are for reference 

only.

Summary of Contents for T-Mobile Galaxy S6 Edge

Page 1: ......

Page 2: ...ng Screen 10 Initial Device Configuration 10 Home Screen 11 Calling Features 12 Making a Call 12 Ending a Call 13 Answering a Call 13 Rejecting a Call 13 Wi Fi Calling 13 Voicemail 15 Set Up Voicemail 15 Access Voicemail 15 Visual Voicemail 15 Contacts 16 Creating a New Contact 16 Adding a Number to an Existing Contact 16 Deleting an Existing Contact 16 ...

Page 3: ...uetooth 19 Connecting to Wi Fi 19 Android Beam 20 Smartphone Mobile HotSpot 21 USB Tethering 23 Apps More 25 Installing Apps 25 Samsung Smart Switch 25 Internet 26 Multi Window 27 Camera 28 Lock Screen 29 Legal 30 APPROVED FIRMWARE VERSIONS 30 INFORMATION ABOUT SAFEGUARDING HANDSETS 30 EMERGENCY DIALING 31 ADDITIONAL INFORMATION 32 ...

Page 4: ...d troubleshooting FAQs View the latest troubleshooting solutions in the Support Forums or ask a question of your own Access account information from 1 From the Home screen tap Apps g T Mobile folder g T Mobile My Account 2 If prompted follow the on screen information for what s new in the app 3 Choose from an available category such as Account Info Device Health Notifications Take The Pledge and o...

Page 5: ... Note For business and government accounts please provide the name of the organization the address and the tax ID Your Social Security number current driver s license number and date of birth for credit check purposes Your choice of T Mobile rate plan and services see t mobile com for the latest plan information SIM serial number and IMEI number located on the box barcode label Note By activating ...

Page 6: ...5 Recent and Back keys illuminate when navigating through the device Device Functions Volume Key Recent Apps Home Back SIM Card Slot Front Camera Headset Jack ...

Page 7: ...6 Rear Camera Power Lock Key Flash USB Charger Port ...

Page 8: ...for incoming calls and messages To customize the position of your edge screen and the information and notifications it shows from the Home screen tap Apps g Settings g Edge Screen Tap to view People Edge quick access to your 5 favorite contacts Swipe up or down to view news feeds Swipe left or right to scroll through news feeds ...

Page 9: ...a smaller slimmer SIM card Please update your SIM card at T Mobile com SIM Your old SIM card will not work in this device We recommend that you back up any contacts you saved to the SIM card using Gmail or other options For step by step instructions please visit T Mobile com SIM Support ...

Page 10: ...f the cable into the USB charger port on your phone and the other end into the charger Then plug the charger into an electrical outlet to charge the phone Warning Please use only an approved charging accessory to charge your device Improper handling of the charging port as well as the use of an incompatible charger may cause damage to your device and void the warranty ...

Page 11: ...prompts Locking and Unlocking Screen To Lock press the Power Lock key To Unlock press the Power Lock key then swipe your finger across the screen Initial Device Configuration 1 Select a language and tap or tap ACCESSIBILITY if you are visually impaired or hard of hearing 2 Follow the on screen instruction to complete the set up process ...

Page 12: ... tab Tap to open edge screen Widgets Apps Shortcuts Tap to open Apps Launcher Tap to show apps screen Dock Menu Tap to open apps Notifications When a notification icon displays slide the status bar down to display the Notifications panel Touch a notification to open it ...

Page 13: ...he last digit Touch and hold to clear the entire sequence Access contacts list Tap for additional options Access frequent contacts Touch and hold to activate vibrate mode Tap to hide keypad Dial number Tap for voicemail Call history From the contact list make a call by sliding your finger across the contact name from left to right ...

Page 14: ...ncoming call screen touch and slide Reject in any direction to route the call to your voicemail system Wi Fi Calling Wi Fi Calling can improve your coverage and allows you to make phone calls and send messages over a Wi Fi network when a Wi Fi network is available Important You must have a 911 emergency address registered with your account Log into your account at t mobile com Go to your profile f...

Page 15: ...twork Note Confirm that Wi Fi is connected and Wi Fi Calling Ready displays in the Status Bar To disable Wi Fi Calling 1 From the Home screen tap Apps g Settings g More connection settings g Wi Fi Calling 2 Tap the Wi Fi Calling slider to toggle off the feature To change connection preferences 1 From the Home screen tap Apps g Settings g More connection settings g Wi Fi Calling 2 Tap Connection Pr...

Page 16: ...il message and listen to messages in any order directly from the device without calling Voicemail Initial Configuration and Set Up 1 From the Home screen tap Apps g T Mobile folder g Visual Voicemail 2 Read the on screen information and tap Next If prompted follow the on screen set up instructions 3 Tap an on screen voicemail message to play it back Deleting Visual Voicemail Messages 1 From the Vi...

Page 17: ...Tap SAVE to store the new entry Adding a Number to an Existing Contact 1 From the Home screen tap Contacts 2 Tap a contact name from the list and tap EDIT 3 Tap within the phone number area and enter a new phone number Note If you make a mistake while dialing tap to clear the last digit Touch and hold to clear the entire sequence 4 Tap SAVE to store the new entry Deleting an Existing Contact 1 Fro...

Page 18: ...er message field and use the on screen keypad to enter a message 5 Add more recipients by tapping the recipient field 6 Tap Attach to insert various file types to your message such as images videos audio files etc 7 Tap Add emoticons to choose an available emoticon from an on screen list and then add it into your message at the cursor location 8 Review your message and tap ...

Page 19: ...w account or to log into an existing Gmail account Tap TAKE ME TO GMAIL if you have an account setup on your device Setting Up Your Email Accounts Check email on the go with popular Internet based email accounts 1 From the Home screen tap Apps g Email 2 Enter your email address and password into the appropriate fields and tap NEXT 3 Follow the prompts to complete setup and tap DONE to store the ne...

Page 20: ...if needed and tap OK 5 The external device will then have to also accept the connection and enter your device s PIN code Once successfully paired to an external device appears within the Status area Connecting to Wi Fi 1 From the Home screen tap Apps g Settings g Wi Fi 2 Touch and slide the Wi Fi slider to the right to turn it on 3 Tap a network to connect and enter the password if prompted When c...

Page 21: ...s g NFC and payment 2 Tap NFC and verify the NFC feature is active 3 If not already active tap the Android Beam field and in a single motion touch and slide to the right to turn it on 4 Complete the transfer process between the two NFC enabled devices by placing them back to back This feature can come in very handy to quickly share pictures between users with compatible Android Beam devices ...

Page 22: ...h and slide the On Off slider to the right to turn it on 3 Edit the Network name field and then create a new Network SSID name 4 Enable the Broadcast network name SSID field if you would like to broadcast your SSID name to nearby devices 5 Verify the Security field is set to WPA2 PSK 6 Enter a new password then write it down 7 Tap SAVE to store the new settings 8 Confirm the Mobile HotSpot active ...

Page 23: ...one as a HotSpot have it connected to a power supply To change the Mobile HotSpot password 1 From the Mobile HotSpot screen tap Mobile HotSpot g MORE g Configure Mobile HotSpot 2 With security enabled delete the previous password and enter a new one into the Password field 3 Tap SAVE to store the new settings ...

Page 24: ...g Settings g Mobile HotSpot and Tethering 2 Plug in the USB cable between your computer and your device 3 Tap the USB tethering option This places a green check mark next to the entry and activates the feature A Tethering or HotSpot active notification briefly appears on the screen 4 If prompted read the on screen notification regarding data use and tap OK Look for Tethering Active in the Status b...

Page 25: ...B tethering 1 From the Home screen tap Apps g Settings g Mobile HotSpot and Tethering 2 Tap USB tethering from the Tethering menu to remove the check mark and deactivate the feature 3 Remove the USB cable from the device ...

Page 26: ... screen tap Play Store 2 Tap an app you want to download and tap INSTALL or the app s price 3 Tap ACCEPT after reviewing the app s permissions Samsung Smart Switch Easily move over your photos videos music apps and more with Samsung Smart Switch Get started today at www samsungsmartswitch com ...

Page 27: ...r a URL From the homepage tap the URL field at the top of the screen enter the URL and tap Go on your keyboard To add a new window 1 From your browser window swipe the screen down and tap Tabs g NEW TAB A new browser window displays 2 Tap Tabs to see the open windows and tap a window to view it Tap to open a new window Tap for additional options URL ...

Page 28: ...27 Multi Window To view apps in a split screen view tap on the title bar of the app window that supports this feature 1 Press the Recent key 2 Tap the Multi window icon Tap for additional options ...

Page 29: ...28 Camera From the Home screen tap Camera Record Video Take picture Mode Selfie Settings Options ...

Page 30: ...access set the device to require a screen unlock pattern each time you turn on the device or every time the phone wakes up from sleep mode when the screen automatically turns off From the Home screen tap Apps g Settings g Lock screen and security g Screen lock type The Screen lock menu allows to choose from a variety of locking features ...

Page 31: ...s handset to help secure it from theft and or other unauthorized access and use This handset has a locking function e g user defined codes or patterns that can serve as a first line of defense against unauthorized use or access to stored information Preloaded security applications that allow customers to track or locate misplaced devices can be found on several T Mobile devices Lost or stolen devi...

Page 32: ...tion of the phone s location and the transmittal of location information are subject to emergency situations transmission limits network problems limitations interconnecting carrier problems your phone buildings tunnels signal strength and atmospheric topographical conditions and may be curtailed interrupted dropped or refused The phone s approximate location is transmitted to the local 9 1 1 resp...

Page 33: ...all messaging and data sent by or to you through the network regardless of whether or not data is received Character length file size of messages attachments may be limited T Mobile is not liable for content of messages attachments or for any failures delays or errors in any T Mobile generated alerts or notifications Your data session plan or service may be slowed suspended terminated or restricte...

Page 34: ...ncluding any changes that may affect your T Mobile plan service or billing or any content or website you may be able to access through an App Hearing Aid Compatibility This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with he...

Page 35: ...s Wi Fi Calling Capable phone and Wi Fi connection required may decrement plan minutes Most devices will not transition between Wi Fi and the cellular network See your selected service for details Devices accessories and screen images are simulated See brochures and Terms and Conditions including arbitration provision at T Mobile com for rate plan information charges for features and services and ...

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