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FreeSync

FreeSync

 technology is solution that eliminates screen tearing without all the usual lag and latency.

This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
The displayed 

FreeSync

 menu items on the monitor may vary, depending on the monitor model and 

compatibility with the AMD graphics card.

 

Off

: Disable 

FreeSync

.

 

On

: Turn on the AMD graphics cards' 

FreeSync

 function. You may experience intermittent flickers 

when playing some games.

Apply the optimum resolution when using 

FreeSync

.

The refresh rate setting method please refer to 

Q & A

 → 

How can I change the frequency?

 

The 

FreeSync

 function is only enabled in 

HDMI

 or 

DisplayPort

 mode.

Use the HDMI/DP cable provided by the manufacturer when using 

FreeSync

.

 

Not available when 

PIP/PBP Mode

 is set to 

On

.

If you use the 

FreeSync

 function while playing a game, the following symptoms may occur:

 

The screen may flicker depending on the type of graphics card, the game option settings, or the 
video being played. Try the following actions: decrease the game setting values, change the 
current 

FreeSync

 mode to 

Off

, or visit the AMD website to check your graphics driver’s version and 

update it with the latest one.

 

While you are using the 

FreeSync

 function, the screen may flicker due to variation of the output 

frequency from the graphics card.

 

The response rate during the game may fluctuate depending on the resolution. A higher resolution 
generally decreases the response rate.

 

The sound quality of the monitor may be degraded.

 

If you encounter any issues when using the function, contact the Samsung Service Centre.

 

If you change the screen resolution while the function is 

On

, the screen may intermittently blank out due 

to the graphi card. Set 

FreeSync

 to 

Off

 and change the resolution.

 

The function is unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If the function is 
applied, the screen may have malfunction.

The models in the Graphics Cards list supports FreeSync

FreeSync

 can only be used with specific AMD graphics card models. Refer to the following list for 

supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support 

FreeSync

.

 

For additional AMD graphics card models that support the 

FreeSync

 feature, visit the official AMD website.

 

Select 

FreeSync

 

Off

 if you are using a graphics card from a different manufacturer.

 

When applying the 

FreeSync

 function via the HDMI cable, it may fail to work due to the bandwidth 

limitation of certain AMD graphics card.

 

Radeon™ RX Vega series

 

Radeon™ RX 500 series

 

Radeon™ RX 400 series

 

Radeon™ R9/R7 300 series (excluding R9 
370/X, R7 370/X, R7 265)

 

Radeon™ Pro Duo (2016 edition)

 

Radeon™ R9 Nano series

 

Radeon™ R9 Fury series

 

Radeon™ R9/R7 200 series (excluding R9 
270/X, R9 280/X)

Summary of Contents for U28R550U

Page 1: ...entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners An administration fee may be charged in the following situations...

Page 2: ...MSUNG MAGIC Upscale 25 HDMI Black Level 25 Eye SaverMode 25 Game Mode 25 Response Time 25 Screen Ratio 26 Screen Adjustment 26 Configuring the PIP PBP Settings PIP PBP Mode 27 Screen Size 28 Position...

Page 3: ...he firmware from the website 38 System Requirements 38 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Centre 39 Product diagnosis Screen issue 39 Checking the Resolution...

Page 4: ...USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part o...

Page 5: ...h to wipe the exterior of the product clean 5 Connect the power cord to the product when cleaning is finished 6 Power on the product and PC Electricity and Safety Warning Do not use a damaged power co...

Page 6: ...en Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do n...

Page 7: ...m power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not to...

Page 8: ...apparatus Otherwise a fire may result Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substance...

Page 9: ...cator and works as Power On Power button Power LED Off Power saving mode Power LED Blinking Power Off Power button Power LED On The Power LED operation can be swapped by changing in the menu System Po...

Page 10: ...ther users from changing settings Enable Disable To enable or disable the on screen display menu lock display the Menu screen move the JOG button to the right to go to the next stage and then press an...

Page 11: ...DOWN Move the option LEFT Exit the menu Function Key Guide Close Sublist without saving value Value decreases in the slider RIGHT Move to sublist Value increases in the slider PRESS ENTER Save the val...

Page 12: ...en Size is set to PBP Mode Changing the Volume setting You can adjust Volume by moving the JOG button left or right if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending...

Page 13: ...HDMI IN 2 Connects to a source device using an HDMI cable or HDMI DVI cable DP IN Connects to a PC using a DP cable SERVICE Use a USB memory stick to perform software upgrade DC19V Connects to the AC...

Page 14: ...follow the naming conventions for the UR55 model e g M R55 UGDA four digit number bin The is the screen size in inches the is the version number and the four digit number is the checksum For example M...

Page 15: ...depend on the manufacturer Refer to the user guide provided with your anti theft locking device for details To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a...

Page 16: ...VESA standard screw specifications Screws that are too long may cause damage to the inside of the product Forwall mounts that do not comply with the VESA standard screw specifications the length of t...

Page 17: ...in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Place the protective Styrofoam cushion included in the package on the f...

Page 18: ...and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat To disassemble the stand from the monitor be sure to press the lower part...

Page 19: ...ck to the product and the external device 4 After installation is completed make sure you read the user guide to acquaint yourself with the product functions precautions and other information required...

Page 20: ...m in length is recommended Using a cable longer than 1 5 m can affect the picture quality Connecting to headphones or earphones Use headphones or earphones when activating sound with an HDMI HDMI or D...

Page 21: ...o their port and route them through the ring on the back of the stand Push the cables further close to the stand Route the cables through the HOLDER CABLE 4 5 Secure the HOLDER CABLE to the stand HOOK...

Page 22: ...ct driver download it from the Samsung website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for th...

Page 23: ...t and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of monitors suitable for enjoying video and D...

Page 24: ...le when PIP PBP Mode is set to On Color Adjust the tint of the screen This menu is not available when SAMSUNG MAGICBright is set to Cinema or Dynamic Contrast mode This menu is not available when Game...

Page 25: ...a certain AV resolution such as 720P 60 Hz and1080P 60 Hz Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation T V Rheinland Low Blue Light Content is a certification for prod...

Page 26: ...he ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally Not ev...

Page 27: ...tion is selected go to Control Panel Display Screen Resolution and click Detect on the PC Instructions are based on Windows 7 If the screen is blank when the resolution is set to the optimum resolutio...

Page 28: ...e appears move the JOG button LEFT to select the icon and then press the JOG button The same PBP source setting menu appears The mode switches in the order of DisplayPort HDMI1 HDMI2 PIP Mode availabl...

Page 29: ...ort all of these signals This can only be set when the external input is connected through HDMI DP and PC AV Mode is set to AV PIP Mode available in PIP mode Screen Size In PC mode Auto Display the pi...

Page 30: ...30 Contrast PBP Mode available in PBP mode Screen Size Adjust the contrast level for each screen PIP Mode available in PIP mode Screen Size Adjust the contrast level for sub screen...

Page 31: ...ce to improve quality Transparency Set the transparency for the menu windows Position H Position Move the menu position to the left or right V Position Move the menu position up or down Language Set t...

Page 32: ...PIP PBP Mode is set to On 1 Use the Function Key Guide and go to System Self Diagnosis Self Diagnosis DisplayPort Ver HDMI Mode FreeSync Eco Saving Plus Off Timer Plus PC AV Mode System 1 2 2 0 Off O...

Page 33: ...ort on your monitor Reset your monitor by pressing the jog button on the monitor and selecting System Reset All Replace the cable with the one enclosed with your monitor OK DisplayPort Ver Select the...

Page 34: ...n of the output frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality...

Page 35: ...gy compared to the maximum brightness Off Timer Plus Configuring Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be set within a range of 1 to 23 hours The product will aut...

Page 36: ...HDMI DisplayPort PC or AV Source Detection Select either Auto or Manual as the method to recognise input source Not available when PIP PBP Mode is set to On Key Repeat Time Control the response rate...

Page 37: ...ove quality Information View the current input source mode frequency and resolution that are in use and the current product version Information Picture PIP PBP OnScreen Display System Information Info...

Page 38: ...cut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environm...

Page 39: ...C and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI cable is connected to the product and PC The blank spaces found on the screen have nothing to...

Page 40: ...dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The colours on the screen have a shadow and are distorted Change the Color settings White does not really l...

Page 41: ...n refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go t...

Page 42: ...erature 20 C 45 C 4 F 113 F Humidity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product and PC...

Page 43: ...e graphics card user manual Displayport Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 VESA 640 x 480 31 469 59 940 25 1...

Page 44: ...400 31 469 70 087 28 322 VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36...

Page 45: ...ber of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pic...

Page 46: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

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