165
Getting Support
Support through Remote Management
(
MENU/123
)
MENU
Support
Remote Management
Try now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose
your TV remotely. You will need to read and agree to the service agreement before using this feature.
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
"
This option requires an Internet connection.
What Does Remote Service Do?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●
Diagnose
your TV
●
Adjust the TV settings
for you
●
Perform a factory reset
your TV
●
Install recommended
firmware updates
Troubleshooting
You can get support for a problem with your TV, or try to troubleshoot known problems. Find information for service