background image

© 2017 Samsung Electronics Co., Ltd. All rights reserved.

-03

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country

Samsung Service Centre 

Web Site

SINGAPORE

1800 7267864 | 1800-SAMSUNG

www.samsung.com/sg/support

AUSTRALIA

1300 362 603

www.samsung.com/au/support

NEW ZEALAND

0800 726 786

www.samsung.com/nz/support

VIETNAM

1800 588 889

www.samsung.com/vn/support

THAILAND

0-2689-3232

1800-29-3232 (Toll free)

www.samsung.com/th/support

MYANMAR

+95-1-2399-888

www.samsung.com/mm/support

CAMBODIA

+855-23-993232

1800-20-3232 (Toll free)

www.samsung.com/th/support

LAOS

+856-214-17333

MALAYSIA

1800-88-9999

+603-7713 7420 (Overseas contact)

www.samsung.com/my/support

INDONESIA

021-5699-7777

0800-112-8888 (All Product, Toll Free)

www.samsung.com/id/support

PHILIPPINES

1-800-10-726-7864 [ PLDT Toll Free ]

1-800-8-726-7864 [ Globe Landline and Mobile ]

02- 422-2111 [ Standard Landline ]

www.samsung.com/ph/support

JAPAN

0120-363-905

www.galaxymobile.jp/jp/support

INDIA

1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

www.samsung.com/in/support

NEPAL

16600172667 (Toll Free for NTC Only)

9801572667 (Toll Free for Ncell users)

www.samsung.com/support

BANGLADESH

09612300300

08000300300 (Toll free)

SRI LANKA

011 SAMSUNG (011 7267864)

EGYPT

08000-7267864

16580

www.samsung.com/eg/support

ALGERIA

3004

www.samsung.com/n_africa/support

IRAN

021-8255 [CE]

www.samsung.com/iran/support

ISRAEL

*6963

www.samsung.com/il/support

SAUDI ARABIA

(+966) 8002474357 (800 24/7 HELP)

www.samsung.com/sa_en/support (English)

www.samsung.com/sa/support (Arabic)

PAKISTAN

0800-Samsung (72678)

www.samsung.com/pk/support

TUNISIA

80 100 012

www.samsung.com/n_africa/support

U.A.E

800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English)

www.samsung.com/ae_ar/support (Arabic)

OMAN

800-SAM CS (800-72627)

KUWAIT

183-CALL (183-2255)

BAHRAIN

8000-GSAM (8000-4726)

QATAR

800-CALL (800-2255)

TURKEY

444 77 11

www.samsung.com/tr/support

JORDAN

0800-22273

06 5777444

www.samsung.com/levant/support

LEBANON

1299

IRAQ

80010080

MOROCCO

080 100 22 55

www.samsung.com/n_africa/support

Summary of Contents for UA65MU6500

Page 1: ...SERIES 6 7 Thank you forpurchasing this Samsung product To receive more complete service please registeryourproduct at www samsung com register Model Serial No USER MANUAL ...

Page 2: ... Settings Support Opene Manual On the website you can download the user manual and see its contents on your PC or mobile device Learningthee Manual sassistancefunctions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load the corresponding page Index Select a keyword to navigate to the relevant page Recentpages Select a topic from the list of...

Page 3: ...otect it from overheating these slots and openings must never be blocked or covered Do not place this apparatus in a confined space such as a bookcase or built in cabinet unless proper ventilation is provided Do not place this apparatus near or over a radiator or heat register or where it is exposed to direct sunlight Do not place vessels vases etc containing water on this apparatus as this can re...

Page 4: ...ntact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances or where it will operate 24 hours a day such as in an airport a train station etc Failure to do so may lead to serious damage to your TV Use only a properly grounded plug and wall outlet An improper ground may cause ele...

Page 5: ...artRemote Pairing the TV to the Samsung Smart Remote 12 Installing batteries into the Samsung Smart Remote 12 04 InitialSetup Using the TV Controller 13 05 ConnectingtoaNetwork Network Connection Wireless 14 Network Connection Wired 14 Mobile Network 15 06 TroubleshootingandMaintenance Troubleshooting 16 What is Remote Support 18 Eco Sensor and screen brightness 18 Still image warning 19 Caring fo...

Page 6: ...r Manual 4EA COMPONENT IN AV IN Adapter Not available in some locations Wall Mount Adapter Cable Guide The items colours and shapes may vary depending on the models Cables not included can be purchased separately Check for any accessories hidden behind or in the packing materials when opening the box Warning Screens can be damaged from direct pressure when handled incorrectly We recommend lifting ...

Page 7: ... You can install your wall mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury Standard dimensions for wall mount kits are shown in the table on the next page If you are installin...

Page 8: ...for product damage or personal injury when a non VESA or non specified wall mount is used or when the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV onto a wall ProvidingproperventilationforyourTV When you install your TV maintain a distance of at least 10 cm between the TV and other objects walls...

Page 9: ...s personal injury or death Many injuries particularly to children can be avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the television set Only using furniture that can safely support the television set Ensuring the television set is not overhanging the edge of the supporting furniture Not placing the television set on tall furniture for ex...

Page 10: ...f brackets to the TV For the screw specifications refer to the standard screw part in the table under Mounting the TV on a wall 3 Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable heavy duty string and then tie the string tightly Install the TV near the wall so that it does not fall backwards Connect the string so that the brackets fixed to the wall are at the ...

Page 11: ...ibilityShortcuts menu appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Power Press to turn the TV on or off Directionalpad up down left right Moves the focus and changes the values seen on the TV s menu Return Returns to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watch...

Page 12: ... of the TV and then press and hold the buttons labelled and as shown in the figure on the left simultaneously for 3 seconds or more InstallingbatteriesintotheSamsungSmartRemote To install the batteries push the rear cover open in the direction of the arrow and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Alkaline...

Page 13: ...ntroller You can turn on the TV with the TVController button at the bottom of the TV and then use the Control Menu The Controlmenu appears when the TV Controller is pressed while the TV is On For more information about its usage refer to the figure below TVController Remotecontrolsensor Press Move Press Hold Select The TVController is located on the bottom of the TV Power off Volume Up Channel Up ...

Page 14: ...ess Connect the TV to the Internet using a standard router or modem Wireless IP Router or Modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall NetworkConnection Wired Connect your TV to your network using a LAN cable The TV does not support the network speeds less than or equal to 10 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair ...

Page 15: ... network However the Mobile Dongle is sold separately and is not available from Samsung If you have any problems using online services please contact your Internet service provider When you use a large mobile dongle Data Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroun...

Page 16: ...and glowing a solid red Try pressing the Power button on the TV to make sure that the problem is not with the remote control If the TV turns on refer to Remote control does not work below Thereisnopicture video sound oradistortedpicture video soundfromanexternaldevice or WeakorNoSignal isdisplayedontheTV oryoucannotfindachannel Make sure the connection to the device is correct and that all cables ...

Page 17: ...TheTVsettingsarelostafter5minutes The TV is in the RetailMode Change the UsageMode in the General Menu to HomeMode Settings General SystemManager UsageMode HomeMode IntermittentWi Fi Make sure the TV has a network connection Settings General Network NetworkStatus Make sure the Wi Fi password is entered correctly Check the distance between the TV and the Modem Router The distance should not exceed ...

Page 18: ...act Centre and ask for remote support 2 Open the menu on your TV and go to the Support section 3 Select RemoteManagement then read and agree to the service agreements When the PIN screen appears provide the PIN number to the agent 4 The agent will then access your TV EcoSensorandscreenbrightness Eco Sensor adjusts the brightness of the TV automatically This feature measures the light in your room ...

Page 19: ... attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen of the TV can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Any liquid that goes into the product may cause a failure fire...

Page 20: ...500 UA65MU7500 DisplayResolution 3840 x 2160 ScreenSize Diagonal 163 cm ScreenCurvature 4200R Sound Output 20 W StandSwivel Left Right 0 Dimensions WxHxD Body Withstand 145 08 x 83 99 x 11 49 cm 145 08 x 92 11 x 38 23 cm Weight WithoutStand WithStand 23 3 kg 26 9 kg EnvironmentalConsiderations OperatingTemperature OperatingHumidity StorageTemperature StorageHumidity 50 F to 104 F 10 C to 40 C 10 t...

Page 21: ...oduct accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material res...

Page 22: ...Thispageisintentionally leftblank ...

Page 23: ...Thispageisintentionally leftblank ...

Page 24: ... support JAPAN 0120 363 905 www galaxymobile jp jp support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free 1800 5 SAMSUNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free for NTC Only 9801572667 Toll Free for Ncell users www samsung com support BANGLADESH 09612300300 08000300300 Toll free SRI LANKA 011 SAMSUNG 011 7267864 EGYPT 08000 7267864 16580 www samsung com eg ...

Reviews: