4-2-3. Audio
AUDIO
Source
No TV Sound
•
Menu → Audio → Speaker Settings set to
9
TV Speaker
Noisy / Distorted TV Audio
•
Customer Menu → Support →
9
Sound Test
If
•
Sound Test
FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality)
9
Compare audio level out to speakers with multi meter.
•
Replace defective Speakers or Main Board or Cable.
9
IF
•
Sound Test
OK :
Audio Source & External Cables.
9
With external Audio Generator (device or App).
9
Other Inputs.
9
One Connect Mini.
9
Optical Digital Out Errors
•
Red light from Optical Digital Out.
9
If missing replace One Connect Mini
•
No HDMI Audio
•
Source / HDMI Cable & One Connect Mini Connectors.
9
Swap with other HDMI Inputs/Sources.
•
Perform
•
EDID Write
in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest firmware on TV.
9
If not restored replace One Connect Mini/Main.
•
Check Audio Format PCM/Dolby based on external Receiver.
•
ARC Issues
•
HDMI Cable is input to the ARC Designated HDMI port.
9
ARC (HDMI Control) is enabled on the external Receiver.
9
Bluetooth Audio "
•
Sound Share
" Connection Issues
Sound Bar is in TV Mode.
9
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins.
•
4-10
4. Troubleshooting
