03 Troubleshooting and
Maintenance
Troubleshooting
For more information, see "Troubleshooting" or "FAQ" in the
e-Manual.
>
Settings
>
e-Manual
>
Troubleshooting
or
FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung service
centre.
•
This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however,
a few bright or dark pixels on the screen. These pixels will
have no impact on the performance of the product.
•
To keep your TV in optimum condition, upgrade to the latest
software. Use the
Update Now
or
Auto update
functions on
the TV's menu ( >
Settings
>
Support
>
Software Update
>
Update Now
or
Auto update
).
The TV won’t turn on.
•
Make sure that the AC power cable is securely plugged in to
the TV and the wall outlet.
•
Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing a
solid red.
•
Try pressing the
TV Controller
button at the bottom of the TV
to make sure that the problem is not with the remote control.
If the TV turns on, refer to "The remote control does not work".
The remote control does not work.
•
Check if the power indicator at the bottom of the TV blinks
when you press the remote's Power button.
– AU Series: If it does not blink, replace the remote control's
batteries. Make sure that the batteries are installed with
their poles (+/–) in the correct direction. Alkaline batteries
are recommended for longer battery life.
– Q Series: When the remote's battery is discharged, charge
the battery using the USB charging port, or turn over the
remote to expose the solar cell to light.
•
Try pointing the remote directly at the TV from 1.5-1.8 m away.
•
If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair a
Samsung Smart Remote, press the + buttons together
for 10 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This
feature measures the light in your room and optimises the
brightness of the TV automatically to reduce power consumption.
If you want to turn this off, go to >
Settings
>
General
>
Power and Energy Saving
>
Brightness Optimisation
.
•
The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture
brightness.
04 Specifications and Other
Information
Specifications
Display Resolution
3840 x 2160
Sound (Output)
AU7/AU8/AU9/Q6*A/Q7*A Series: 20 W
Q8*A Series (50"): 40 W, Q8*A Series (55"-85"): 60 W
QN9*A Series (43"): 20 W, QN9*A Series (50"): 40 W
QN9*A Series (55"-98"): 60 W
Operating Temperature
10 °C to 40 °C (50 °F to 104 °F)
Operating Humidity
10 % to 80 %, non-condensing
Storage Temperature
-20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity
5 % to 95 %, non-condensing
English - 6
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Summary of Contents for UE55AU7172U H Series
Page 10: ...This page is intentionally left blank ...
Page 18: ...Az oldal szándékosan üres ...
Page 26: ...Ta strona jest celowo pusta ...
Page 34: ...Αυτή η σελίδα έχει μείνει σκόπιμα κενή ...
Page 42: ...Тази страница е нарочно оставена празна ...
Page 50: ...Ova je stranica namjerno ostavljena praznom ...
Page 58: ...Tato stránka je prázdná záměrně ...
Page 66: ...Táto strana je vynechaná zámerne ...
Page 74: ...Această pagină este intenţionat lăsată goală ...
Page 82: ...Ova stranica je namerno ostavljena praznom ...
Page 90: ...Kjo faqe është lënë qëllimisht bosh ...
Page 98: ...Оваа страница е намерно оставена празна ...
Page 106: ...Ta stran je namenoma prazna ...
Page 114: ...Šī lapa ar nolūku ir atstāta tukša ...
Page 122: ...Šis puslapis specialiai paliktas tuščias ...
Page 130: ...See leht on jäetud tahtlikult tühjaks ...
Page 131: ...See leht on jäetud tahtlikult tühjaks ...