Samsung UN40K6500AG, Service Manual

Page 1: ...TV SERVICE Manual FHD TV Contents 1 Precautions 2 Product specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram UN K6500AG Chassis UWK60 Model UN40K6500AG UN49K6500AG UN55K650...

Page 2: ...formats and resolutions 2 16 2 5 2 Supported music formats and codecs 2 16 2 5 3 Supported video codecs 2 17 2 6 Accessories 2 18 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 3...

Page 3: ...ector Functions 5 6 ANNEX Exploded View Part List UN49K6500AGXPR FA01 ANNEX 1 1 1 Exploded View ANNEX 1 1 1 1 Parts List ANNEX 1 2 1 Electrical Parts List ANNEX 2 ANNEX Exploded View Part List UN55K65...

Page 4: ...nual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2016 Samsung Electronics Co Ltd All rights reserved P...

Page 5: ...adjustment and 2 compartment covers or shields isolation resistorcapacitor networks mechanical insulators etc Leakage Current Hot Check 3 DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE C...

Page 6: ...d by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacement that do...

Page 7: ...used 2 The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position After servicing always check that the screws com...

Page 8: ...sufficient to damage ESDs 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static...

Page 9: ...ntenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the 6 antenna falling over may cause fire or electric shock When installing the product leave e...

Page 10: ...tan Dimension WxHxD 40 Body 916 5 x 540 6 x 89 1 mm with Stand 916 5 x 607 5 x 250 7 mm 49 Body 1102 3 x 646 4 x 104 4 mm with Stand 1102 3 x 712 2 x 293 0 mm 55 Body 1240 0 x 722 7 x 98 0 mm with Sta...

Page 11: ...cture Quality Index 600 HDR High Dynamic Range N A Dynamic Contrast Ratio Mega Contrast Micro Dimming M D Pro Precision Black Local Dimming N A Quantum Dot Color N A Active Crystal Color N A Wide Colo...

Page 12: ...Yes RVU N A WiFi Direct Yes IoT Service TV as Hub Support N A TV as Things Support N A IoT Client Application N A Differentiation Sound Mirroring N A Dongle Compatibility 3G LTE WiFi N A Analog Clean...

Page 13: ...h Support Yes HDMI Quick Switch N A Wireless LAN Adapter Support N A Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Design FHD Slim Bezel Type VNB Slim Type Step Up Slim Front Color Blue Black L...

Page 14: ...t in Yes USB HID Support Yes Teletext TTX N A Time Shift Yes V Chip N A MBR Support N A Ultra Clean View Yes Triple Protector N A Eco Feature Eco Sensor Yes Energy Efficiency Class N A Mercury Content...

Page 15: ...Index 600 HDR High Dynamic Range N A Dynamic Contrast Ratio Mega Contrast Micro Dimming M D Pro Precision Black Local Dimming N A Quantum Dot Color N A Active Crystal Color N A Wide Color Enhancer Pl...

Page 16: ...Yes RVU N A WiFi Direct Yes IoT Service TV as Hub Support N A TV as Things Support N A IoT Client Application N A Differentiation Sound Mirroring N A Dongle Compatibility 3G LTE WiFi N A Analog Clean...

Page 17: ...h Support Yes HDMI Quick Switch N A Wireless LAN Adapter Support N A Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Design FHD Slim Bezel Type VNB Slim Type Step Up Slim Front Color Blue Black L...

Page 18: ...Yes OSD Language Local Languages Picture In Picture Yes BT HID Built in Yes USB HID Support Yes Teletext TTX N A Time Shift Yes V Chip N A MBR Support N A Ultra Clean View Yes Triple Protector N A Eco...

Page 19: ...Index 600 HDR High Dynamic Range N A Dynamic Contrast Ratio Mega Contrast Micro Dimming M D Pro Precision Black Local Dimming N A Quantum Dot Color N A Active Crystal Color N A Wide Color Enhancer Plu...

Page 20: ...onvergence TV to Mobile Mirroring Yes Mobile to TV Mirroring DLNA Yes Family Square with S Cloud N A Together Play Yes Easy Setup Yes Samsung SMART View Yes App Casting Yes Wireless TV On Samsung WOL...

Page 21: ...eturn Ch Support Yes HDMI Quick Switch N A Wireless LAN Adapter Support N A Wireless LAN Built in Yes Anynet HDMI CEC Yes Design Design FHD Slim Bezel Type VNB Slim Type Step Up Slim Front Color Dark...

Page 22: ...Yes Game Mode Yes OSD Language Local Languages BT HID Built in Yes USB HID Support Yes Smart Evolution Support N A Teletext TTX N A Time Shift Yes V Chip N A MBR Support N A Ultra Clean View Yes Eco F...

Page 23: ...2 14 2 Product specifications 2 3 NEW Key Features 2 3 1 16 New UI Smart Hub APPS Service...

Page 24: ...nt provider VOL Volume Move the button up ordown to adjust the volume more the Accessibility Shortcuts menu appears CH Channel Move the button up ordown to change the channel To see the Guide screen p...

Page 25: ...nd codecs File Extension Type Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to two channels ogg OGG Vorbis Supports up to two channels wma WMA WMA WMA 10 Pro...

Page 26: ...PEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 webm WebM VP8 60 Vorbis Other Restrictions NOTE Codecs may not function properly if there is a problem with the...

Page 27: ...tely The part code for some accessories may differ depending on your region Product Code No Product Code No Smart Touch Control BN59 01259B User Manual BN68 07903A Batteries AA x 2 4301 000101 Regulat...

Page 28: ...sembly Require Parts Required Jigs Tools Open Jig Tool BN81 12884A Protective Cushion BN81 10739A Description Picture Description 1 Place TV facing down on the table with a curved cushion 2 Remove the...

Page 29: ...scription 3 Insert the Opening Jig at the indicated positions to release bottom left corners of the rear cover Opening Jig is required 4 Open Jig should be fully inserted and then pry to release the r...

Page 30: ...semble Description Picture Description 5 Gently lift up the Rear Cover as shown in the picture It can be opened when the 3 edges are disassembled 6 Remove the function cable wi fi cable speaker cable...

Page 31: ...ssemble Description Picture Description 7 Remove the SMPS cable and BLU cable 8 Removing Main board Gently lift up Bottom Right corner to release the lock Use both hands to hold the board and slide UP...

Page 32: ...and Reassemble Description Picture Description 9 Removing SMPS board Gently lift up Bottom Left corner to release the lock Use both hands to hold the board and slide UP to release 1 2 10 Remove the sp...

Page 33: ...careful during disassembly at Parting must glove Be careful during disassembly at corner ribs Hooks can be damaged when disassembling is done by hands or tools which is bigger than Opening Jig Be car...

Page 34: ...OOK Please use the JIG turn off the HOOK LOCK as shown below when the rotational force This may result in damage to the PTC HOOK CAUTION Around the OPEN CELL COF there is no HOOK Do not insert JIG It...

Page 35: ...ource and Power Cord If OK 4 Resistance on SMPS Fuse after first removing AC power cord If fusses are open replace SMPS 5 If fuses are OK 6 Standby A13V Always On to Main Board Should all be approx 9...

Page 36: ...hange Switch for stuck or miss operation Function IR CN1 LED Status Function Switch CN1 FUNCTION IR 1 IR 3 3Vdc to 2 5Vdc Effective DC 2 GND 3 A3 3V_PW 4 AMP_SCL_I2C 3 3Vdc effective DC 5 AMP_SDA_I2C...

Page 37: ...n Off 3 3Vdc 2 Power ON OFF A13V 3 to steady 12 7 Vdc OD UD 3 3Vdc 4 Over Under Drive BLU_PWM 9V 3 3Vdc 5 also labeled BLU On Off Backlight On Off Backlight PWM signal Level Control CNL802 CNM803 To M...

Page 38: ...high and stays the same high reading a string of Panel LEDs are open Replace the Panel If the v oltage was low and remains low the SMPS is defective If the voltage was low and goes high a string of p...

Page 39: ...208 214 209 No Change the SMPS Yes Check the Q203 base voltage must be no larger than 0 5V No Change the Main Assy Yes Check the A5V of L310 B13V of Q201 B5V of L203 No Change the Main Assy Yes Check...

Page 40: ...Location of Parts L203 L310 IC201 Q203 Q201 Q204 IC208 IC204 BD211 208 214 209 4 6 4 Troubleshooting...

Page 41: ...o Check Video signal Yes Check the SelfTest Support Self Diagnosis Picture Test Remain other Problem No Check for connecting external device Yes Check R534 COMP1_Y CVBS R501 COMP1_PR R502 COMP1_PB No...

Page 42: ...Diagnosis Picture Test Remain other Problem No Check for connecting external device Yes Check the DC B13V to Q201 No Change the Main Assy Yes Check the sound data L L R R No Check the IC902 HAWK_MF IC...

Page 43: ...nnect Cable Box If Noisy 2 T CON Section Test Patterns PRE FRC of T CON Section 2 Customer Picture Test 2 Video Operation Generated at Pre FRC of T CON Section If OK 1 Main Section If Noisy 2 Post FRC...

Page 44: ...Mute NOTE May not be available for Larger models over 70 inches Video Operation Generated at T CON Section If OK 1 Main T CON Board defective If Noisy 2 Main T CON Board PANEL If Noisy 3 Panel defecti...

Page 45: ...Out Errors Red light from Optical Digital Out If missing replace One Connect Mini No HDMI Audio Source HDMI Cable One Connect Mini Connectors Swap with other HDMI Inputs Sources Perform EDID Write in...

Page 46: ...asscode Check Wi Fi signal strength at TV use WiFi Analyzer or similar App Try another source Hot spot or Test Router Check related Bulletins Check Factory Mode SVC Info WiFi Error Count replace modul...

Page 47: ...setting to Auto Mode If it fails both Manual Auto problem is ISP or Router ISP Blocking 3 If it Fails Internet Service Provider is Active With DNS setting at 8888 With Hot Spot Samsung Server Test 4...

Page 48: ...he TV s Main Board If ESN number is missing NF do not replace the Main Board Reset TV Clock and check for correct Time Date Netflix relies on correct settings Reset Smart Hub Reset Apps In Factory Mod...

Page 49: ...On High USB PHY Off ow NC Pull up GND GND Ground GND USB DP I O WiFi USB interface USB USB DM I O WiFi USB interface USB GND GND Ground GND VCC I 5V Power 5 Wake up O WiFi Wake up 3 3 Pulse wakeup re...

Page 50: ...y Use 4 MENU for return Samsung IR Remote Limited Operation TV Power Standby 1 Press as follows 2 Remote Button INFO MENU MENU Power ON Option must set Option Bytes when replacing Main Board Option Fa...

Page 51: ...CCESS HDCP SUCCESS CALIB AV COMP PC HDMI Option xxxx xxxx 6500 NONE DTCP Not Support TCON Version Model Wired MAC SUCCESS Wireless MAC SUCCESS WIFI 3 0 7 107 CO Nf W M D HO P AO O S M RO SC SiX Factor...

Page 52: ...e UN49K6500AGXPR Inches 49 FA01 PANEL Vendor SDC Code BN95 02618B Spec CY VK049BGLV2V H SMPS BOARD Vendor DYREL Code BN44 00872A Spec L55E1_KDY AC DC MAIN BOARD Chassis Ass y BN91 17273G PBA Ass y BN9...

Page 53: ...5BGLV2V H SMPS BOARD Vendor DYREL Code BN44 00872A Spec L55E1_KDY AC DC MAIN BOARD Chassis Ass y BN91 17274H PBA Ass y BN94 10996D Byte Item 0 Factory Reset 1 Type 55A6AF0RK 2 Local set PAR_DTV 3 SW M...

Page 54: ...a Range EDID EDID ON OFF OFF EDID WRITE ALL EDID WRITE HDMI EDID WRITE PC HDMI EDID Ver HDMI EDID Port Sub Option RS 232 Jack UART EXT Link Support ON Serial Log On Off OFF Watchdog ON FRC Monitoring...

Page 55: ...UE TRIPLET ON FS_FAV OFF Private Range USE ON SCSA Support OFF OCM Reboot ON SPI Protection FKP Server Type Default OCM Support ON Preloading Support ON Multitasking Support ON Browser preloading Supp...

Page 56: ...weakness electromagnetic field TV will be set Mute automatically Only default on in North America Pilot Level High Thld 0x20h The High threshold value of stereo signal If Pilot level is greather than...

Page 57: ...psync USB Test Ready Lipsync BT Checksum 0x0000 TP volume 0xc4h TP Scale 0x6ch TP EQ CheckSum NONE Debug Factory Menu Name Data Range Spread Spectrum LVDS Spread 0 DDR Spread 0 Period 0 Amplitude 0 HD...

Page 58: ...H_V_DE strength 1 AP DDR SSC ON OFF OFF AP DDR SSC Value 0 AP USIT SSC ON OFF ON AP USIT SSC Value 13 OCM Vx1 SSC ON OFF OFF OCM Vx1 SSC Value 0 TCON USIT SSC ON OFF BYPASS DDR Margin A CTRL_OFFSET_0_...

Page 59: ...in 20 H 264 Margin 15 CAM Wait Time 15 Voice Debug OFF Power Management Cert Option Waiting RM_BIST_DTV 0 RM_BIST_ATV 0 RM_BIST_CABLE 0 SerDES Check SerDES Tuner Failure HDMI SW Failure HDMI Rx Failur...

Page 60: ...ure Data Dump Failure VCONF Dump Failure Read Eco Sensor Data 0 No Signal Power OFF ON Alert Option ON Default HDMI1 Booting OFF SVC Factory Menu Name Data Range Self Test for HW the Output of test pa...

Page 61: ...MUTE TIME 0ms HDMI NFST UNMUTE TIME 800ms HDMI FST UNMUTE TIME 0ms REPEA AUDIO PKT OFF HDMI Stable Count 3 HDMI HDCP EN OFF HDMI HDCP EN FLAG 85 POWER ON FLT CNT LOS HDCP UPDATE SPI READY SPI VERSION...

Page 62: ...m PANEL EEPROM UPGRADE PANEL FLASH UPGRADE Logic Usb D L SUBMICOM UPGRADE Upgrade Sub Micom Program SUBMICOM JP USB UPGRADE BT UPGRADE Upgarde BT There is upgrade program in Main Image BT FREEPAIRING...

Page 63: ...POWER OFF ON NTV CU FW VER 0 ATV IF AGC SPEED 0 Upgrade UHD OSD Test 0 Main USB Path JackP USB Path Source Direct On Off OFF Apps Update Auto Power LAST POWER SMCE Control Motor Test Cube Test V APP...

Page 64: ..._H 69 2nd_G_H 69 2nd_B_H 69 White Balance R Offset 128 G Offset 128 B Offset 128 R Gain 128 G Gain 128 B Gain 128 WB W2_R_Offset 128 WB_W2_B_Offset 128 WB_W2_R_Gain 136 WB_W2_B_Gain 76 WB_N_R_Offset 1...

Page 65: ...R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On Off SPI R Offset SPI G Offset SPI B Offset SPI R Gain SPI G G...

Page 66: ...Factory Menu Name Data Range SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced 4 32 4 Troubleshooting...

Page 67: ...Adjust Specification Source Setting Mode Pattern Use Equipment HDMI 1280 x 720 60 Hz Pattern 24 Chess Pattern CA210 Master MSPG925 Generator Chess Pattern Use other equipment only after comparing the...

Page 68: ...level menu 7 You can see the change of the Comp Calibration status from Failure to Success 8 Method of Color Calibration PC Apply the VESA XGA Lattice N0 21 pattern signal to the PC IN port 1 Press t...

Page 69: ...Mode 1 Select 2 ADC WB menu Select 3 White Balance menu Option Control Debug SVC ADC WB Advanced White Balance Low Light Sub Brightness R offset G offset B offset Hight Light Sub Contrast R gain G ga...

Page 70: ...kage CAUTION DO NOT turn off the TV s power until the update is complete The TV will turn off and on automatically after completing the software update All video and audio settings return to their def...

Page 71: ...5 1 5 Wiring Diagram 5 Wiring Diagram 5 1 Layout Speaker Speaker SMPS SMPS cable BLU cable Main IR Function BT WIFI combo Module...

Page 72: ...5 2 5 Wiring Diagram 5 2 Wiring Diagram...

Page 73: ...rd 1 2 3 4 5 6 7 8 9 10 11 12 13 14 1 CN1501 USB2 2 CN1501 USB1 3 CN601 to HDMI1 4 CN602 to HDMI2 5 CN603 to HDMI3 6 CN1402 LAN 9 OP301 to Optical Jack 7 CN501 8 CN502 0 CN1202 WIFI BT COMBO CN1201 IR...

Page 74: ...DMI3_RX2 10 HDMI3_RXCLK 2 GND 11 GND 3 HDMI3_RX2 12 HDMI3_RXCLK 4 HDMI3_RX1 13 CEC 5 GND 14 NC 6 HDMI3_RX1 15 HDMI3_SCL_DDC 7 HDMI3_RX0 16 HDMI3_SDA_DDC 8 GND 17 GND 9 HDMI3_RX0 18 HDMI3_5V 19 HDMI3_H...

Page 75: ...ODD_TX2 13 GND 39 ODD_TX1 14 EVEN_TX4 40 ODD_TX1 15 EVEN_TX4 41 ODD_TX0 16 EVEN_TX3 42 ODD_TX0 17 EVEN_TX3 43 GND 18 GND 44 GND 19 EVEN_TXCLK 45 GND 20 EVEN_TXCLK 46 FRC_PWM4 21 GND 47 PANEL_13V_PW 22...

Page 76: ...5 Wiring Diagram 5 4 Connector Functions Connector Function CN202 CNM803 Supply main power and dimming signal from IP board to Main Board CN1401 CON3 The LVDS signal transfered from Main Board to Pan...