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Setting up a password

     

Settings

   

General

   

System Manager

   

Change PIN

 

Try Now

The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000" (for France and 
Italy: "1111").

 

"

If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the 
remote control in the order shown to reset the PIN to "0000" (for France and Italy: "1111").
Select   button.   ( ) (Volume Up)   Select 

RETURN

 button.   ( ) (Volume Down)   Select 

RETURN

 button.   ( ) 

(Volume Up)   Select 

RETURN

 button.

Selecting Usage or Retail Mode

     

Settings

   

General

   

System Manager

   

Usage Mode

 

Try Now

You can using the TV for retail environments by setting 

Usage Mode

 to 

Retail Mode

.

 

"

For all other uses, select 

Home Mode

.

 

"

With 

Retail Mode

, some functions are disabled, and the TV automatically resets itself after a preset amount of time.

Restoring the TV to the factory settings

     

Settings

   

Support

   

Self Diagnosis

   

Reset

 

Try Now

You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.

1. 

Select 

Reset

. The security PIN entry window appears.

2. 

Enter the security PIN, and then select 

Yes

. All settings are then reset. The TV turns off and on again 

automatically and displays the 

Start Setup

 screen.

 

"

For more information on 

Start Setup

, refer to the user manual that came with the TV.

Summary of Contents for UN40N5200AF

Page 1: ...gister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manual forvisually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Page 2: ...nput signal 27 Editing the name and icon of an external device 28 Using additional functions Connection Notes 28 Connection notes for HDMI 29 Connection notes for audio devices 30 Connection notes for computers 30 Connection notes for mobile devices Quick Guides Using Smart Hub Updating the TV s Software 9 Updating the TV s software to the latest version 9 Updating the TV automatically Getting Sup...

Page 3: ...ing a Favourites List 61 Adding channels to favourites list 61 Removing channels from a favourites list 61 Rearranging a favourites list 61 Renaming a favourites list Peripherals Using Anynet HDMI CEC 31 Connecting an external device through Anynet and using their menus Controlling the TV with a Keyboard or Mouse 32 Connecting a USB keyboard or mouse 32 Using the keyboard and mouse 33 Setting up t...

Page 4: ...5 Selecting speakers 75 Listening to the TV through a Samsung audio device that supports the Wi Fi function TV Viewing Support Functions 62 Changing the broadcast signal 62 Scanning for available channels 63 Checking digital channel signal info and strength 63 Restricting Viewing to Specific Channels 63 Using Mark Adult Channels 63 Selecting the broadcasting audio option 64 Using Programme Rating ...

Page 5: ...s System and Support Using the Time Functions and the Timers 76 Setting the current time 77 Using the timers Using the Auto Protection Time and Energy Saving Functions 78 Setting the Auto Protection Time 78 Reducing the energy consumption of the TV Updating the TV s Software 79 Updating the TV s software to the latest version 79 Updating the TV automatically Protecting the TV from Hacking and Mali...

Page 6: ... anti theft lock Read Before Connecting a Computer Supported Resolutions 114 Full HD TV 114 IBM 114 MAC 115 VESA DMT 116 HD TV 116 IBM 116 MAC 117 VESA DMT Supported Resolutions forVideo Signals 118 VESA CVT 118 CEA 861 Buttons and functions available while playing multimedia content Licence Accessibility Guidance Menu Learning Screen Using the accessibility menu 122 Accessibility Shortcuts menu 1...

Page 7: ... Guide Source The image on your TV may differ from the image above depending on the model and geographical area When you press the button on your remote control you can use the following functions and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an eve...

Page 8: ...range of content including news sports weather and games by installing the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service 6 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recomme...

Page 9: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected...

Page 10: ...ion by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support Work You can easily get Samsung Remote Support service foryour TV 1 C...

Page 11: ... Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears Requesting service Settings Support Request Support Try Now You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The ...

Page 12: ...rnal devices that can be connected to the TV Source Connection Guide It guides you the way to connect various external devices such as the cable box game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Cable Box Disc Player HDMI Game Console AV PC Component Audio device Mobile Device External Storage Accessor...

Page 13: ... box or satellite box ANT IN SATELLITE It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual Oscillator A connection method may differwith the models The DVB T2 system may not be supported depending on the geographical area Depending on the model or geographical area ...

Page 14: ...ngs Try Now Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet Use a CAT 7 STP type cable for the connection Shielded Twist Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps ...

Page 15: ...een Wireless Connection Select yourwireless network Refresh The image on your TV may differ from the image above depending on the model and geographical area If no wireless router is found select Add Network at the bottom of the list and enter the network name SSID If yourwireless router has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your ro...

Page 16: ...hem are connected to the same network Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an au...

Page 17: ...eneral System Manager Device Name Try Now You can change the name of the TV on the network Select User Input at the bottom of the list and change the name Troubleshooting Internet Connectivity Issues If your TV won t connect to the Internet try the solutions below Troubleshooting Internet connectivity issues Try Now After reading the following content troubleshoot the Internet connection issue If ...

Page 18: ...g it back in 3 Reset the router if required Forwireless connection enter the correct password if required Unable to connect to the network 1 Check all IP Settings Settings General Network Network Status IP Settings 2 After checking the DHCP server status must be active on the router remove the LAN cable and then connect it again Forwireless connection enter the correct password if required Connect...

Page 19: ...ing with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below Make sure the cable colours match the connector colours Depending on the model or geographical area ...

Page 20: ...V cable Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below Make sure the cable colours match the connector colours Depending on the model or geographical area ...

Page 21: ...ew the illustration below and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors Make sure to connect the same colour connectors together blue to blue yellow to yellow etc COMPONENT IN AV IN COMPONENT IN AV IN To use component equipment connect both the component adapter blue and the AV adapter yellow Depending on t...

Page 22: ...w and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable When connecting the cables be sure to match the colours of the cables to the colours of the ports COMPONENT IN AV IN COMPONENT IN AV IN Connect AV composite equipment to AV In only Do not connect to Component In Depending on the model or geographical area ...

Page 23: ... ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi Fi function through yourwireless network The two devices must be connected to the same network For more information about how to connect and use a Samsung audio device that supports the Wi Fi funct...

Page 24: ...ccess the computer s content Connecting through the HDMI port Screen Sharing HDMI HDMI IN HDMI DVI HDMI IN When you have connected a PC go to Source and then select the PC icon from the external device icon list For more information about the port settings refer to Editing the name and icon of an external device ...

Page 25: ...ction may not be supported depending on the model or geographical area The supported functions may differ depending on the version of the SmartThings app You can install the SmartThings app from App Store or Google Play Store Connecting to the TVvia the SmartThings app 1 Turn on the TV 2 Start the SmartThings app on your mobile device 3 Tap Add Device on the dashboard of the SmartThings app Connec...

Page 26: ...rently playing on the mobile device on your TV You can enjoy TV screen and sound on your mobile device You can only listen to the TV sound on your mobile device This function may not be supported depending on the model or geographical area You can add a new device through the SmartThings app on your mobile phone Please refer to the user guide in the SmartThings app for more details This function m...

Page 27: ...asily to the media content listed on the device This function may not be supported depending on the device and geographical area Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen Edit Information Sources Add to Home Source The image on your TV may differ from the image above depending on the model and geogra...

Page 28: ...on the Source screen Connection Guide The guide to device connections Connection Notes When connecting an external device note the following The number of connectors and their names and locations may differwith the model Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may differwith the manufacturer...

Page 29: ...l audio device using an optical cable the Sound Output setting is automatically changed to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Audio Out Optical...

Page 30: ...ice Connection notes for mobile devices To use the Smart View function the mobile device must support a sharing function such as Screen Mirroring or Smart View To check whetheryour mobile device supports the sharing function please visit the mobile device manufacturer s website To use Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports ...

Page 31: ... remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC Anynet cannot be used to control external devices that do not support HDMI CEC The TV remote control may not work under ce...

Page 32: ...If you connect a mouse it is available only in the Internet app Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Colour buttons F5 key Displays the Home Screen F6 key Displays the Source screen F7 key Displays the Channel List F8 key M...

Page 33: ...ll Mode Some functions may not be supported depending on the model or geographical area The key operations may differ on some apps Setting up the input devices Setting up the keyboard Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the following functions Keyboard Language Keyboard type Setting up the mouse Settings General External ...

Page 34: ...ated suggestions from which you can choose one 2 Options Select on the Virtual keyboard screen The following options are available The options available may differ depending on the function running currently Recommend text Reset Recommended Text Memory Predict Next Character when using direction buttons Language 3 Predict Next Character Each time you type a character on the Virtual keyboard the ne...

Page 35: ...use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service You can view the entire text of the Terms Policy document by navigating to Settings Support Terms Policy Try Now If you want to stop using Smart Hub you can...

Page 36: ...on You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can delete all you...

Page 37: ... press the Select button Audio Language You can change the audio language you want to hear To make fine adjustments press the up directional button and then select Go to Audio Options Subtitle You can watch TV broadcasts with subtitles To activate deactivate the Subtitle function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Sh...

Page 38: ...V To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service 6 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series For more information about t...

Page 39: ...ired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen 8 Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted You can add the apps you want to use often to the Home Screen using A...

Page 40: ...orun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn on or off this function use the Select button This function may not be supported depending on the app Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hub Try Now You can rese...

Page 41: ...ng a new account Settings General System Manager Samsung Account Add Account Create Account To create a new Samsung account follow the instructions on the screen For more information about the terms select View Details To protect personal information select Profile image selection and password entry High security in the field below the password entry bar If you want the TV to log you into your acc...

Page 42: ...t Payment Info To manage the payment information you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area Configure the Sync Internet settings Settings General System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings you can share your favourites that...

Page 43: ...p account samsung com Signing out of your Samsung account To sign out of your Samsung account move the focus to your account at Settings General System Manager Samsung Account and then press the Select button Or move to My Account Settings General System Manager Samsung Account My Account and then select Sign out Viewing the user agreement and privacy policy Settings General System Manager Samsung...

Page 44: ...n Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Sign In Go to the Samsung Account screen to create a new account or sign in to your account 2 App Search You can se...

Page 45: ...cient you can install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the se...

Page 46: ...on the model and geographical area 1 Removing an app 1 Move the focus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app 2 Adding apps to the Home Screen 1 Move the focus to an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button Th...

Page 47: ...oved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Move the focus to the app to check 2 Select View Details The app information screen appears You can rate an app on the detailed information screen using the left or ri...

Page 48: ... groups you can access them in notifications To use the Gallery app you must be signed in to your Samsung account This function may not be supported depending on the model or geographical area 1 Open category Move to at the top left of the screen using the directional buttons on the remote control to view the content synchronised with the Samsung Cloud by category 2 View Daily View Monthly Sort th...

Page 49: ...content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series You can use this feature on your mobile with Samsung SmartThings app To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated...

Page 50: ... TV you can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your smart devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button t...

Page 51: ...t devices and their statuses You can add a new device through the SmartThings app on your mobile phone Please refer to the user guide in the SmartThings app for more details Using the e Manual Control and read the manual embedded in your TV Launching the e Manual Settings Support Open e Manual You can view the embedded e Manual that contains information about your TV s key features Alternatively y...

Page 52: ...ink Access an underlined topic referred to on an e Manual page immediately Some menu screens cannot be accessed from the e Manual Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can use the Internet more easily after connecting a...

Page 53: ...such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a mobile device refer to Connecting Your Mob...

Page 54: ...ayed For more information about buttons refer to Buttons and functions available while playing multimedia content The content may not be played depending on the encoding method or file format Furthermore several functions may be restricted Content on devices connected to the TV via your network may not play smoothly due to the network communication problems If this occurs use a USB device For more...

Page 55: ...your TV may differ from the image above depending on the model and geographical area In the Guide you can see the daily programme schedules for each broadcaster see programme information choose a programme to watch and set up a scheduled viewing To see information about analogue channels and use the analogue channel functions of the Guide you must finish the service provider settings in initial se...

Page 56: ...ion is not provided with the programme nothing appears Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date The appears next to programmes that have been configured for a schedule viewing To set up a schedule viewing you must first set the TV s clock Settings General System Manager Time Clock Setting up a schedule viewing for a channel ...

Page 57: ...30 Schedule Viewing entries The menus may not appear depending on the model or geographical area Setting the Schedule Viewing Time Live TV Schedule Manager Scheduled Manually Edit You can set the start time of a schedule viewing If you choose a programme from the Guide the Start Time can be set up to 10 minutes before the programme The menus may not appear depending on the model or geographical ar...

Page 58: ... through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for TV PLUS This function may not be supported depending on the model or geographical area Favourites Displays Favourites1 to Favourites 5 Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the type information...

Page 59: ...ons by selecting All Edit Channels Locking or unlocking a channel After selecting a target channel in Edit Channels select Lock or Unlock Then the channel is locked or unlocked A locked channel cannot be viewed If you want to set the password set Settings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Changing a channel name...

Page 60: ...sting list and then saves the newly scanned channels This function may not be supported depending on the model or geographical area Creating a Personal Favourites List Designate frequently watched channels as favourite channels Favourite channels are highlighted in the Edit Channels and Channel List screens with the symbol You can create up to five favourites lists so that your family can create t...

Page 61: ...ites1 Favourites 5 Edit Favourites The Edit Favourites screen appears Adding channels to favourites list Select channels to add and select the icon The selected channels are added to Favourites Removing channels from a favourites list Select channels in a favourites list and then select the icon Rearranging a favourites list Select one or more channels and then select Change order The Change order...

Page 62: ...stem may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Selecting the cable network search option Settings Broadcasting Auto Tuning Settings Cable Search Option Sets additional search options such as the frequency and symbol rate for a cable network search This function may not be supported depending on the mo...

Page 63: ...al Information is only available for digital channels This function may not be supported depending on the model or geographical area Restricting Viewing to Specific Channels Settings Broadcasting Apply Channel Lock Try Now By selecting the menu you can turn on or off the Apply Channel Lock function Using Mark Adult Channels Settings Broadcasting Mark Adult Channels Enables or disables all adult se...

Page 64: ... HDMI or Component mode Programme Rating Lock may not be supported depending on your input signal Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Reading digital text Settings Broadcasting Expert Settings Digital Text You can use this function when you watch a broadcast that includes both text and multimedia content This function is only available in UK Mul...

Page 65: ...dcast Selecting a Audio Format Settings Broadcasting Expert Settings Audio Options Audio Format You can change the audio format you want to hear The supported audio format may differwith the broadcast programme This option is only available on digital channels Tuning broadcast signals manually Settings Broadcasting Expert Settings Manual Tuning Try Now You can scan for all the channels manually an...

Page 66: ...ings Broadcasting Expert Settings Transfer Channel List You can import or export the channel list to a USB storage To use this function the PIN number is required Import from USB Imports channel list from a USB storage Export to USB Exports channel list saved in the TV to a USB storage This function is available when USB is connected This function may not be supported depending on the model or geo...

Page 67: ... set or change the teletext language To watch the teletext broadcast in your preferred language select a language to use in Primary Teletext Language If this language is not supported you can watch the teletext broadcast in your secondary preferred language set in Secondary Teletext Language This function may not be supported depending on the model or geographical area Showing TVkey Interface menu...

Page 68: ...or CI CARD inserted into the CAM You can install the CAM any time with orwithout the TV turned on CICAM PIN Manager Manages Common Interface Common Access Module CICAM PIN Save PIN or change stored PIN and then set other PIN options This function may not be supported depending on the model or geographical area Descramble Mode CAM video transcoding Configures the setting to transcode the video code...

Page 69: ...ture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience Dynamic Makes the picture brighter and clearer in bright viewing environments Standard Is the default mode suitable for general viewing environments Natural Reduces eye strain for a comfortable viewing experience Movie Is suitable forwatching TV or movies in a dark room This function may not be supp...

Page 70: ...s Try Now Contrast Try Now Sharpness Try Now Colour Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Contrast Enhancer Try Now Film Mode Try Now This function is only available when the input signal is TV AV Component 480i 576i 1080i or HDMI 1080i Colour Tone Try Now White Balance Try Now Gamma Try Now Colour Space Settings Try Now Reset Picture Try Now ...

Page 71: ... When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically To use other external device on the same port remove the game console connection turn off the function and then connect the external device to the port Using HDMI black level Settings General External Device Manager HDMI Black Level Try Now Use HDMI Black Level to adjust the black level to compensate for low ...

Page 72: ...ettings Auto Wide Try Now This function may not be supported depending on the model or geographical area Changing the picture size in 4 3 or Screen Fit mode Settings Picture Picture Size Settings 4 3 Screen Size Try Now You can select a picture size suitable foryour geographical area while you are watching TV in the 4 3 or Fit to screen mode The supported screen sizes differwith the country and th...

Page 73: ...n is available only if Picture Size is set to Custom To change the picture position on analogue channels first enlarge the picture and then change the position Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favourite sound mode suitable for the content type or the listening envir...

Page 74: ...y Now If you use a receiver that does not support Dolby Digital Plus you will hear no sound if you select Dolby Digital The Dolby Digital option is only available via ARC HDMI for external devices that support the format Audio Delay Try Now Auto Volume Sound Feedback Try Now Reset Sound Try Now Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz Some S PDIF re...

Page 75: ... Speaker Surround Setup Try Now If you ve connected one or more Samsung wireless audio devices that support the Wi Fi function to the TV you can create an optimal sound set up by configuring the surround effect settings You can select any of the surround sound configurations with orwithout a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more...

Page 76: ... The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connected to the Internet or is receiving digital broadcasts through an antenna connected The accuracy of the time information received may differwith the channel and signal When watching TV by ...

Page 77: ...onnection This function is only available if Clock Mode is set to Auto and the TV is connected to the Internet though a local area network Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals Using the timers Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV ...

Page 78: ...on If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight Try Now When the Ambient Light Detection is turned on you can manually adjust the minimum brightness of the TV screen to consider the brightness level of the surroundings This function acts only when t...

Page 79: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected...

Page 80: ...Select all the malicious code to quarantine 2 Select Isolate The selected malicious code is relocated to the Isolated List The Isolated List displays all quarantined malicious codes Using Other Functions View other functions Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts The Accessibility Shortcuts provide access to the accessibility func...

Page 81: ... on the Language screen However some languages are not supported by Voice Guide even though they are listed in the Language screen English is always supported For more information about the TV language settings refer to Changing the menu language Changing the volume speed and pitch of the Voice Guide You can configure the volume speed and pitch of the voice guide Audio Description Settings General...

Page 82: ...unction set Enlarge to On Learning about the remote control forthe visually impaired Settings General Accessibility Learn TV Remote Try Now This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control When this function is activated you can press a button on the remote control and the TV will tell you its name Press the or EXIT button twice t...

Page 83: ...title Mode Sets the subtitle mode Subtitle Language Sets the subtitle language The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the subtitle feature of the DVD or Blu ray player and the player s remote control Selecting the broadcasting subtitle language You can select the default subtitle language The list of modes may vary depending on the broadcas...

Page 84: ...gs General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode to Retail Mode For all other uses select Home Mode With Retail Mode some functions are disabled and the TV automatically resets itself after a preset amount of time Restoring the TV to the factory settings Settings Support Self Diagnosis Reset Try Now You can restore all TV settings excl...

Page 85: ...se the Select button to turn it on or off An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application on HbbTV usually operates only when the TV is connected to an external network The application may malfunction depending on the network conditions When the HbbTV application is installed and the broadcasting pro...

Page 86: ... image may differ depending on the model Connecting the CI or CI Card via COMMON INTERFACE slot with the CI CARD Adapter Attaching the CI CARD Adaptervia COMMON INTERFACE slot To attach the CI CARD Adapter to the TV follow these steps 1 Insert the CI CARD Adapter into the two holes on the back of TV Please locate the two holes at the back of the TV next to the COMMON INTERFACE slot 2 Connect the C...

Page 87: ...p message The pairing information containing a telephone number the CI or CI CARD ID the Host ID and other information will be displayed in about 2 3 minutes If an error message is displayed please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI or CI CAR...

Page 88: ...ontrol buttons To run a Teletext function find its icon printed on a remote control button and then press the found button TTX MIX Full TTX Double TTX Mix Live TV The teletext mode is activated in the channel that is being watched Each time you press the TTX MIX button the teletext mode changes in the order of Full TTX Double TTX Mix Live TV Full TTX The teletext mode appears on the full screen Do...

Page 89: ...Down Displays the previous Teletext page 5 INFO Reveal Conceal Displays or hides the hidden text answers to quiz games for example To display the normal screen press it again 4 E MANUAL Depending on the model or geographical area Size Displays the teletext on the upper half of the screen in double size To move the text to the lower half of the screen press it again For normal display press it once...

Page 90: ... 90 Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text F Status information FASTEXT information ...

Page 91: ...ement on and off This function requires an Internet connection You can also start Remote Management function by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmw...

Page 92: ...the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centre will contact you to set up or confirm your service appointment You must agree to the terms and conditions for the service request This function may not be supported depending on the geographical area This function requires an Internet connecti...

Page 93: ...lution Motion Lighting Component Connections Screen Colour If the colour on your TV screen is not correct or the black and white colours are off run Start Picture Test Settings Support Self Diagnosis Start Picture Test If the test results indicate that the problem is not caused by the TV do the following Confirm that the video input connectors are connected to the correct external device video out...

Page 94: ...atellite box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The TV image does not look as good as it did in the store Store displays are tuned to a digital HD chan...

Page 95: ...ngs Picture Expert Settings Sharpness Settings Picture Expert Settings Colour See if Energy Saving Mode has been enabled Settings General Eco Solution Energy Saving Mode Try resetting the picture Settings Picture Expert Settings Reset Picture There is a dotted line on the edge of the screen Change Picture Size to 16 9 Standard Settings Picture Picture Size Settings Picture Size 16 9 Standard The p...

Page 96: ... s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable No sound is heard Check whether the Digital Output Audio ...

Page 97: ...rm that the coaxial cable is securely connected to the TV Run Start Setup or Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area There are no subtitles with digital channels Go to Subtitle and change the Subtitle Mode Settings General Accessibility Subtitle Settings Subtitle Subtitle Mode Some channe...

Page 98: ... to the audio output connection of the computer The TVWon t Connect to the Internet When the TV has difficulties connecting to the Internet these steps may help resolve the problem The problem Try this The TV cannot connect to your network or apps for Internet compatible models only Make sure the TV has a network connection Settings General Network Network Status Contact your Internet service prov...

Page 99: ...e scan for devices again or turn your TV off and on I want to start Anynet Move the focus to the Anynet device at Source and then press the up directional button Check if the Anynet device is properly connected to the TV and then select Anynet HDMI CEC menu to see if Anynet HDMI CEC is set to On Settings General External Device Manager Anynet HDMI CEC I want to exit Anynet Set Anynet HDMI CEC to O...

Page 100: ...connected please scan for the device again The TV audio is not being played through the receiver Connect an optical cable to the TV and the receiver ARC enables the TV to output digital sound via the HDMI ARC port However ARC is only available when the TV is connected to an audio receiver that supports ARC I Have Trouble Launching Using Apps When apps aren t working these steps may help resolve th...

Page 101: ...gs Support Self Diagnosis Reset Resets Picture Sound Broadcasting and all other settings except for the network settings to the default settings Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications...

Page 102: ...e aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen Settings Picture Picture Size Settings The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Subtitles item in the ...

Page 103: ...pears on the screen Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilises high speed switching circuits and high levels of electrical current Dependi...

Page 104: ...Type Dual Sound Default Mono Mono Automatic change A2 Stereo Stereo Stereo Mono Automatic change Dual Dual I Dual II Dual I Mono Mono Automatic change NICAM Stereo Stereo Mono Stereo Automatic change Dual Mono Dual I Dual II Dual I If the Stereo signal is too weak and an automatic switching occurs select Mono Available only for the stereo signals Available only when the input source is set to TV ...

Page 105: ...only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates...

Page 106: ...rtain operating systems The copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurrently differs with the search conditions and the TV model The w...

Page 107: ...ther device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters and numbers This password is then needed to connect to a security enabled AP Wireless security protocols The TV only supports the following wireless network security proto...

Page 108: ...ecting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port The...

Page 109: ...b Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Page 110: ...codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels M2 profile WMA1 WMA lossless Voice are not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape ai...

Page 111: ... ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital Plus MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 G 711 A Law μ Law mov flv PS TS Microsoft MPEG 4 v1 v2 v3 OPUS vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 m2ts mts H 263 Sorrenson 30 VP6 webm WebM VP8 60 Vorbis rmvb RMVB RV8 9 10 RV30 40 RealAudio 6 The resolution may not...

Page 112: ...of data transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 is supported up to Level 4 1 TV does not support FMO ASO RS VC1 AP L4 is not supported GMC 2 or above is not supported Audio decoders WMA is supported up to 10 Pro 5 1 channels M2 profile WMA1 WMA ...

Page 113: ...m 4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 Installing an anti theft lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry ...

Page 114: ...result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions Optimal resolution depends on your model The resolution may not be supported depending on the model IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 ...

Page 115: ...75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 935 59 887 106 500 ...

Page 116: ...resolution depends on your model The resolution may not be supported depending on the model IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal ve...

Page 117: ...500 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1280 x 720 60 Hz 45 000 60 000 74 250 1360 x 768 60 Hz 47 712 60 015 85 500 1366 x 768 60 Hz 47 712 59 790 85 500 Optimal resolution d...

Page 118: ...lay format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 1440 x 576i 50 Hz 15 625 50 000 27 000 720 1440 x 480i 60 Hz 15 734 59 940 27 000 720 x 576 50 Hz 31 250 50 000 27 000 720 x 480 60 Hz 31 469 59 940 27 000 1280 x 720 50 Hz 37 500 50 000 74 250 1280 x 720 60 Hz 45 000 60 000 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 H...

Page 119: ... option or press the Play button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the playback control bar to move backward or forward by10 seconds in the video Move to a specific playback section move up the focus on the playback bar and then select one of the five thumbnails This funct...

Page 120: ...ound Music on the playback screen bottom Subtitles Controls video subtitles Subtitles Turns the language of the subtitles on or off Sync Adjusts the synchronisation when the video and the subtitles are not synchronised Reset Sync Resets the subtitle synchronisation adjustment to 0 Size Changes the font size of the subtitles Encoding Displays a list of encoding languages Allows you to change the en...

Page 121: ... subsidiaries Licence The Rovi Guide system is manufactured under licence from Rovi Corporation and or its subsidiaries Patent The Rovi Guide system is protected by patents and patent applications filed in the US Europe and other countries including one or more of the United States patents 6 396 546 5 940 073 6 239 794 issued to Rovi Corporation and or its subsidiaries Disclaimer Rovi Corporation ...

Page 122: ... speaks to identify items displayed on screen For example it tells you the selected volume the current channel and programme information It also reads out the programme information in the Electronic Programme Guide EPG High Contrast This function allows you to display all menus with an opaque black background and a white font providing maximum contrast Enlarge This function enlarges important elem...

Page 123: ... Remote menu Use the up and down directional buttons to move between the menu items Press the Select button to turn on or turn off the function indicated by the menu where you are located Again use the up and down directional to move between options and press Select to choose an option To close this menu use the right directional button to get to the Close option and select this or press the butto...

Page 124: ...e heard 5 When you have finished and want to exit the e Manual press the or EXIT button twice to exit Learn TV Remote This function is only available when Voice Guide is enabled Accessing the main accessibility menu to change Voice Guide settings You can also go to an accessibility menu from the TV settings menu This provides more options for example to change the speed of Voice Guide The TV will ...

Page 125: ... or press the CH button on the standard remote control to change the channel Changing volume Use the VOL button on the left to change the volume Every time you change the volume the new volume level will be announced Using programme information When watching TV press the Select button to view programme information which appears at the top of the screen Voice Guide will say programme subtitles or a...

Page 126: ...f the Clock is not set the Guide is not provided Set the Clock first Settings General System Manager Time Clock If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left directional button to move to Settings 3 Press the Select button to display the Settings menu screen 4 Use the up and down directional buttons to move to the General men...

Page 127: ...o the programme currently broadcasting and then press the Select button to go to live TV on the selected channel and programme Other options in the guide In the Guide move to a broadcast scheduled programme and then press the Select button A pop up menu listing the functions below appears For the programme you are currently watching press and hold the Select button Use the up and down directional ...

Page 128: ... open the Guide If you find that you don t have the channels you think you should it is a good idea to check the category and then select Filter By All which will display all tuned channels Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date The icon appears next to programmes that have been configured for a schedule viewing To set up ...

Page 129: ... Guide screen 2 Cancelling a scheduled viewing from Smart Hub Live TV Schedule Manager Scheduled Manually Delete 1 Press the button to open Smart Hub and then press the left or right directional button to move to Live TV Press the up directional button to move to the top row and then press the left or right directional button to move to Schedule Manager 2 Press Select to open Schedule Manager 3 Us...

Page 130: ... the Select button to choose a category you want from the Category list The Category list contains All Channels and Favourites Use the up and down directional buttons to move to a channel you want to view and then press the Select button All Displays the channels that have been automatically searched TV PLUS While the TV is connected to the Internet you can watch popular programmes or highlights f...

Page 131: ...uently watched channels as favourite channels Favourite channels are highlighted in the Edit Channel and Channel List screens with the symbol Registering channels as favourites Live TV Channel List 1 Press the right directional button to move to the Category list 2 Select Favourites 3 When you select a favourites list the Edit Favourites screen appears 4 Move to the channel you want to add and the...

Page 132: ... icon and then press the Select button The selected channels are added to the favourites list Deleting channels from a favourites list Detail 1 Open the Channel List 2 Press the right directional button to move to the Category list 3 Use the up and down directional buttons to move to Favourites and then press Select You will see Favourites1 to Favourites 5 Move to the list from which you want to d...

Page 133: ...me Smart Hub services are for pay services To use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions to your Internet service You can view the entire text of the Terms Policy by navigating to Settings Support Terms Policy If you want to...

Page 134: ...nager you can see the programmes you viewed most recently and the programmes that are currently broadcasting on other channels To go to one of those channels move to it and then press the Select button The menus may not appear depending on the model or geographical area Using the Home Screen in Smart Hub At the leftmost part of the Home Screen in Smart Hub is the static menu listed below You can q...

Page 135: ... To change the audio output press the Select button Audio Language You can change the audio language you want to hear To make fine adjustments press the up directional button and then select Go to Audio Options Subtitle You can watch TV broadcasts with subtitles To activate deactivate the Subtitle function press the Select button To run Accessibility Shortcuts press the up directional button and t...

Page 136: ...talling the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new dra...

Page 137: ...Words in blue e g Picture Mode indicate a menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press Select to open the section you want to read The e Manual contains a section called Learn TV Remote in the Accessibility Guidance at the right corner of the screen This is par...

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