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English - 51

Issues

Solutions and Explanations

The TV won’t turn on.

 

Make sure the AC power cord is securely plugged in to the wall outlet 
and the TV. 

 

Make sure the wall outlet is working. 

 

Try pressing the 

P

 button on the TV to make sure the problem is not 

the remote. If the TV turns on, refer to “Remote control does not work” 
below.

There is no picture/video.

 

Check the cable connections. Remove and reconnect all cables 
connected to the TV and external devices.

 

Set the video outputs of your external devices (Cable/Sat Box, DVD, 
Blu-ray etc) to match the TV's input connections. For example, if an 
external device’s output is HDMI, it should be connected to an HDMI 
input on the TV. 

 

Make sure your connected devices are powered on. 

 

Be sure to select the correct input source 

 

Reboot the connected device by unplugging it, and then reconnecting 
the device’s power cable.

The remote control does not 
work.

 

Replace the remote control batteries. Make sure the batteries are 
installed with their poles (+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote. 

 

Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote 
control doesn’t turn the TV on 
or off, or adjust the volume.

 

Program the Cable/Set remote control to operate the TV. Refer to the 
Cable/Set-Top-Box user manual for the SAMSUNG TV code.

 

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to 
produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no 
impact on the performance of the product.

 

To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by 
USB (samsung.com 

 Support 

 Downloads).

[UE8000-ZA]BN68-04033A-00Eng.indb   51

2012-03-03   �� 7:36:51

Summary of Contents for UN46ES8000F

Page 1: ...er Service 55 Standish Court Mississauga Ontario L5R 4B2 Canada U S A 1 800 SAMSUNG 726 7864 www samsung com Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 LED TV user manual SUPPORT Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model _____________Serial No _____________ If you ha...

Page 2: ...ubject to the requirements conditions exclusions and limitations of the original Limited Warranty supplied with Samsung Electronics SAMSUNG products and the requirements conditions exclusions and limitations contained herein SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products purchased in Canada and in Canada on SAMSUNG products purchased in the Unite...

Page 3: ... 20 Connecting to Audio Devices 22 Connecting to a PC 23 The EX Link Cable Connection 23 Changing the Input Source 24 Using Smart Hub 25 SMART Interaction 26 Voice Control 26 Motion Control 29 Face recognition 31 The Evolution Kit Slot Kit Sold Separately 33 Connecting to a Network 34 Configuring Network Connections 36 The Smart Touch Control 38 The IR Blaster 42 Setting up the Universal Remote Co...

Page 4: ... apps to your taste AllShare Play Lets you access view or play photos videos or music located on USB devices digital cameras cell phones and PCs PCs and cell phones can be accessed wirelessly through your wireless network Anynet HDMI CEC Allows you to control all connected Samsung devices that support Anynet with your Samsung TV s remote e Manual Provides a detailed on screen user s manual that s ...

Page 5: ...rol AA59 00637A Batteries AAA x 2 User Manual Cleaning Cloth BN63 01798B Warranty Card Safety Guide 3D Active Glasses Power Cord AV Adapter Holder Wire stand Holder Ring x 4 BN39 01154H BN61 08391A BN96 18153A Assembling the Stand Wire Holder Input Cables Sold Separately You will need one or more of these cables to connect your TV to your antenna or cable outlet and your peripheral devices Blu ray...

Page 6: ...common plugs and jacks are below Cable Plugs Ports Jacks HDMI USB Optical Warning Do not plug cables in upside down Be sure to check the orientation of the plug before plugging it in Wireless Keyboard Sold Separately Wireless Keyboard UE8000 ZA BN68 04033A 00Eng indb 6 2012 03 03 7 36 27 ...

Page 7: ... stand For more detailed instructions see the separate stand installation guide 1 4 3 2 B A C 2 1 2 1 Place a soft cloth over a table to protect the TV and then place the TV on the cloth screen side down x6 M4 X L10 55 and 60 inches only or x6 M4 X L12 46 inches only DO NOT USE CHEMICALS DO NOT USE GREASE DO NOT USE OIL ATTENTION UE8000 ZA BN68 04033A 00Eng indb 7 2012 03 03 7 36 29 ...

Page 8: ...hers if you elect to install the wall mount on your own To order the wall mount kit contact Samsung Customer Care at 1 800 SAMSUNG 1 800 726 7864 VESA Wall Mount Kit Notes and Specifications Install your wall mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board please contact your nearest dealer for additional information If you inst...

Page 9: ...size in inches VESA screw hole specs A B in millimeters Standard Screw Quantity LED TV 26 100 X 100 M4 4 32 40 200 X 200 M6 46 60 400 X 400 M8 Remove the screws in the mounting holes before you install the wall mount Do not install your Wall Mount Kit while your TV is turned on It may result in personal injury due to electric shock Installing a Wall Mount from Another Manufacturer To install a wal...

Page 10: ...nd or a wall mount we strongly recommend you use parts provided by Samsung Electronics only If you use parts provided by another manufacturer it may cause difficulties with the product or result in injury caused by the product falling Installation with a stand Installation with a wall mount 4 inches 4 inches 4 inches 4 inches 4 inches 4 inches 4 inches Other Warnings The actual appearance of the T...

Page 11: ...ar of the TV camera and then you can use a TV camera after adjust a camera angle When you don t want to use a TV camera we recommend to use after a camera lens fixes to upwards In this case Face recognition and Motion Control are not available Power on Turn the TV on by pressing the Controller when the TV is in standby mode Adjusting the volume Adjust the volume by moving the Controller from side ...

Page 12: ...lose the Menu Smart Hub or Source press the Controller for more than 1 second Standby mode Your TV enters Standby mode when you turn it off and continues to consume a small amount of electric power To be safe and to decrease power consumption do not leave your TV in standby mode for long periods of time when you are away on vacation for example It is best to unplug the power cord Connecting the Po...

Page 13: ...he e Manual Moves the cursor selects the on screen menu items and changes the values seen on the TV s menu Turns the remote control light on or off When on the buttons become illuminated for a moment when pressed Using the remote control with this button set to On will reduce the battery usage time Returns to the previous channel Changes channels Displays a list of recently used functions You can ...

Page 14: ...rol see page 38 NOTE Install the batteries so that the polarity of the batteries matches the illustration in the battery compartment Use the remote control within 23 feet of the TV Bright light may affect the performance of the remote control Avoid using it near fluorescent lights or neon signs The color and shape of the remote may vary depending on the model UE8000 ZA BN68 04033A 00Eng indb 14 20...

Page 15: ...EXIT 1 2 3 5 4 1 MENUm button Displays the main on screen menu 2 TOOLST button Displays the Tools menus when available 3 E and Direction buttons Use the Direction buttons to move the cursor and highight an item Use the Enter button to select an item or confirm the setting 4 RETURNR button Returns to the previous menu 5 EXITe button Exits the on screen menu How to Operate the Main Menu OSD On Scree...

Page 16: ...ect the menu language you want using your remote and then select Next The TV will display on screen menus using the language you select beginning with the next step in the Setup process 2 Use Mode Select the Home Use Mode On the Use Mode screen select the Home Use using your remote and then select Next The Network Settings screen appears Store Demo is for retail environments only If you select Sto...

Page 17: ...F again 3 When done select Next if you have entered a security key or WPS PIN if you have entered a WPS PIN 4 The TV checks the wireless connection If the connection is successful the You are connected to the Internet If you have any problems using online services please contact your Internet Service Provider message appears Select Next and then go to 4 Software Upgrade Step If the connection fail...

Page 18: ...mart Hub you must select Agree for the Terms of Service Agreement 6 Auto Program 1 Select where your TV signal comes from Select the appropriate option for your TV using your remote and then select Next I use an antenna cable connection to the TV Select if you have an antenna or a cable connection without a set top box If you select this option go to 7 Auto Program 2 Step I use a set top box Selec...

Page 19: ...he DST function on through the TV s on screen menu Menu System Time Clock DST Manual If you selected Manual you ll go to the Clock screen Select Date or Time You can set the current date and time using your remote When done setting the Date and Time select Next 10 Voice and Motion Control Setting the Voice and Motion Control function You can turn the Voice and Motion Control function on or off Sel...

Page 20: ...DMI the video and audio may not work If this occurs ask the manufacturer of the device about the HDMI version and if it is out of date request an upgrade Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may occur We recommend using a basic high speed HDMI cable or an HDMI cable that is Ethernet compatible Note that this product does not support...

Page 21: ...I cable The TV will be recognized as the HDMI input In this case the TV may work differently than when you use MHL devices via a MHL cable For the best cable connection to this product use cables no thicker than the cable illustrated below Maximum thickness 0 55 inches 14mm Using a Component Cable up to 1080p HD signals or an Audio Video Cable 480i analog signals only Use with DVD players Blu ray ...

Page 22: ...from the TV s optical jack When the TV is receiving a DTV signal the TV will send 5 1 CH sound to the home theater receiver When the source is a digital component such as a DVD player Blu ray player cable box STB Set Top Box satellite receiver and you connected it to the TV via HDMI you will only hear 2 CH audio from the home theater receiver If you want to hear 5 1 CH audio connect the digital au...

Page 23: ...1920 X 1080 60 Hz See the Display Resolution page for all available resolutions page 57 NOTE For an HDMI to DVI cable connection you must use the HDMI IN 1 DVI jack For PCs with DVI video out jacks use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN 1 DVI jack on the TV Use the PC s speakers for audio PC D Sub input is not supported The EX Link Cable Connection The EX LINK con...

Page 24: ...e following selections appear under Edit Name VCR DVD Cable STB Satellite STB PVR STB AV Receiver Game Camcorder PC DVI PC DVI Devices TV IPTV Blu ray HD DVD DMA Select an input jack and then select the name of the device connected to that jack from the list that appears For example if you have your Blu ray player attached to HDMI IN 2 ARC select Blu ray for that input If you connect a PC to the H...

Page 25: ...b Browser Lets you browse the Internet Schedule Manager Lets you schedule shows and channels for viewing Source Lets you select a connected external video source to view AllShare Play Lets you access view or play photos videos or music located on USB devices digital cameras cell phones and PCs PCs and cell phones can be accessed wirelessly through your wireless network Smart Hub also provides an e...

Page 26: ...camera after adjust a camera angle When you don t want to use a TV camera we recommend to use after a camera lens fixes to upwards In this case Face recognition and Voice and Motion Control are not available Voice Control Menu System Voice and Motion Control Voice Control Enable or disable the voice recognition function Lets you access and control menu options and functions by speaking letters or ...

Page 27: ...and right Motion Control starts If the Motion Control starts the cursor is displayed at the center of the screen and the Motion Guide Bar Size is at the bottom of the screen Voice Control Turns the Voice Control function on or off The VOICE button on your remote is always activated Language Select the recognition language you want to use Trigger Words You can select the Trigger Words that start th...

Page 28: ...ollow these steps If Voice Control function is set to On the TV may be turned on automatically by effect of the ambient environment 1 Speak the Trigger Words that you selected into the microphone embedded in the TV or press the VOICE button on your remote The TV displays the Voice Command Bar Size When you use the Voice Control the volume is set to 5 automatically 2 Say a word or phrase listed in ...

Page 29: ...roperly Select Start using your remote The test will starts and should take only a few seconds Appropriate ambient brightness 50 500 Lux Do not illuminating a sunlight or lights directly into the camera lens Make sure that the camera lens is cloaked by an object Camera Angle Test On the Camera Angle Test screen select Start using your remote A rectangle appears on the screen Move yourself into the...

Page 30: ...previous menu Action Spread your hand and rotate it counterclockwise Channel Volume Control Changes the channel or adjust the volume If you use the Motion Control function while watching a channel the channel volume control screen appears Action Use the Pointing Navigation motion to move the cursor to the channel or volume controller and then uses the Run motion to adjust the channel or volume If ...

Page 31: ...ung Account refer to Creating an Account Advanced Features Smart Hub in the e Manual 1 On the Smart Hub screen open the Tools menu using your remote and then select Settings 2 Select Account Manager The Account Manager screen appears 3 Select Face recognition The Face recognition screen appears 4 Move your face into the square in the center of the screen and then wait until the square changes from...

Page 32: ...sword mode Log In You can log in using facial recognition Turn your face towards the TV with your face level with the camera Password mode Pause RReturn 3 The TV starts Face recognition Face the front of the TV screen The TV will recognize your face automatically A Green square indicates a registered face A red square indicates an unregistered face If the TV fails to recognize your face try again ...

Page 33: ...device called the Evolution Kit The Evolution Kit enables the TV to run a variety of the latest applications for a better user experience The Evolution Kit which may not be available depending on the product will be sold separately in 2013 or later UE8000 ZA BN68 04033A 00Eng indb 33 2012 03 03 7 36 41 ...

Page 34: ...has a DHCP Server This TV supports the IEEE 802 11a b g and n communication protocols Samsung recommends using IEEE 802 11n If you play video using IEEE 802 11a b or g the video may not play smoothly Most wireless network systems incorporate a security system that requires devices that access the network through an access point or AP typically a wireless router or modem to transmit an encrypted se...

Page 35: ...External Modem ADSL VDSL Cable TV The Modem Port on the Wall External Modem ADSL VDSL Cable TV IP Router that has a DHCP Server TV Rear Panel Modem Cable Not Supplied LAN Cable Not Supplied LAN Cable Not Supplied The LAN Port on the Wall TV Rear Panel LAN Cable Not Supplied The TV does not support network speeds less than or equal to 10Mbps Use Cat 5 or 6 STP Type cable for the connection Shielded...

Page 36: ...the screen 5 Enter your network security key or WPS PIN using your remote Enter numbers and letters using your remote If you are using the standard remote you can enter numbers by pressing the number buttons on your remote To enter a letter move the Highlight to the letter and then select it You can enter numbers in the same fashion if you choose To display capital letters or redisplay small lette...

Page 37: ...Turn on your TV and then go to the Network Settings screen Menu Network Network Settings 3 Select Start 4 The Network Connection screen appears and verifies the network connection When the connection has been verified the You are connected to the Internet If you have any problems using online services please contact your Internet Service Provider message appears Network set up is completed If your...

Page 38: ...Touch Pad If you press and hold the Touch Pad it has the same effect as pressing the MUTEM button on your remote However this action scrolls the page on a Web Browser Tap on the touch pad or press the RETURNR button to return to the normal state Displays color and playing control functions You can select a function using the Touch Pad Displays the shortcut functions list You can select a function ...

Page 39: ...h remote control 2 The connection icon appears at the bottom left of the screen and the Smart Touch remote control is automatically connected to the TV If you want to perform the pairing process again press the reset button in the center of the back cover using a pin or the tip of an unbent paper clip The Smart Touch Control will be initialized Smart Touch Control PAIRING Reset button Calibrating ...

Page 40: ...en slide it from one side to the other from top to bottom or bottom to top To move the Highlight continuously flick your finger across the touch pad from right to left left to right top to bottom or bottom to top MENU SOURCE RETURN VOICE NUMBER To Select an item Press the Touch Pad Open the History screen Press the Š button in the left of the Touch Pad Displays a list of recently used functions Yo...

Page 41: ...l number through Smart Touch Control 1 While watching a broadcast press the NUMBERš button on the Smart Touch Control The TV displays the number button screen 2 Using the touch pad highlight a number and then press the touch pad The TV displays a list of channels that start with the number you selected 3 Using the touch pad highlight the channel in the list you want and then press the touch pad Yo...

Page 42: ...external device IR Blaster OPEN ON OFF PAIRING OPEN 1 2 1 Power Switch Device Indicator LED IR Blaster shows the pairing state Pairing Button Installing batteries Battery size AA X OPEN O PE N OPEN O PE N 1 2 1 1 2 1 1 2 1 1 1 2 1 Hold the both sides of the battery holder and pull it out 2 Install four batteries so that the polarity of the batteries matches the illustration in the battery compartm...

Page 43: ...d the TV connects to IR Blaster automatically If the connection process failed please turn off and on the IR Blaster try again from step 2 OPEN ON OFF PAIRING OPEN IR Blaster PAIRING Reset button Precautions for Using an IR Blaster To use an IR Blaster the IR Blaster must be located nearby with external devices connected to the TV Note that it should be no obstacle between the external device s IR...

Page 44: ... select Set Up Universal Remote Set Up Universal Remote 3 Select Set up a device to control and then press the Touch Pad What do you want to do Set up a device to control View remote control settings Previous 4 Select an external device from the connected devices and then press the Touch Pad Set top Box Select a device to control The device you select must be connected to your TV Blue ray Player W...

Page 45: ... select the model name of your device and then press the Touch Pad If the search for model name does not work properly search with a part of the model name or use the Search for recommended model code For more information on the Search for recommended model code function refer to page 46 Search Model Recommended Check the model number of your Set top Box Then select search model and enter the corr...

Page 46: ...l Previous Download 3 Point the Smart touch remote control forward to the TV s IR sensor and press the touch pad to test if the device works Press the button below until the power is turned on and off on your Set top Box Is it working Yes go to the next step No try the test with a different code set Previous TEST Next 4 If the downloaded recommended model code does not work repeat the steps from s...

Page 47: ...d room Picture modes apply preset adjustments to the picture N When your TV is connected to a PC via the HDMI to DVI cable you can only select Entertain and Standard Picture Picture Mode Backlight Brightness Color Contrast Sharpness Tint G R G50 Changing the Preset Picture Mode Picture Mode Menu Picture Picture Mode Dynamic Brightens the screen Suitable for a bright room Standard Suitable for a no...

Page 48: ...2 To search for a topic select a letter The Index displays a list of topics and keywords that begin with the letter you selected 3 Select a topic or keyword you want 4 The e Manual page with the topic appears To close the Index screen press the RETURNR button To Change the screen position of the e Manual If the e Manual screen is not invisible well because the OSD Menus screen you can change the e...

Page 49: ... Self Diagnosis User Menu Support Self Diagnosis Picture Test If the problem does not appear in the Picture test make sure Your connections are all consistent For example if you ve used the AV In jack on your TV make sure you have used the AV Out jack on your video source You have connected your devices to the correct jacks For example if you use the Component jacks labeled Pb Pr and Y to connect ...

Page 50: ...that you are having trouble powering on your Samsung television there are a number of things to check before making a call to the service department If you re sure your power cord remote control and PC are functioning properly you may be having a cable issue If you have a cable or satellite box your TV may appear to be off because the cable or satellite box is not outputting a signal To test the s...

Page 51: ...nected device by unplugging it and then reconnecting the device s power cable The remote control does not work Replace the remote control batteries Make sure the batteries are installed with their poles in the correct direction Clean the sensor s transmission window on the remote Try pointing the remote directly at the TV from 5 6 feet away The cable set top box remote control doesn t turn the TV ...

Page 52: ...ng cleaning Be sure to wipe the exterior and screen carefully using the cloth provided or a soft cloth to prevent scratches Do not spray water directly onto the product Any liquid that goes into the product may cause a failure fire or electric shock Clean the product with a soft cloth dampened with a small amount of water Do not use a flammable liquid e g benzene thinners or a cleaning agent UE800...

Page 53: ...ly or other screw appropriate for the wall or cabinet you intend to secure the TV Holder string to We recommend a size M4xL20 wood screw TV Holder BN96 15753A Screw M8 X L19 Installing the TV Holder 1 Remove the screw attached to the back of your TV and then connect the TV Holder to the TV with the screw included in the TV Holder Kit that is designated for your TV Make sure to use only the appropr...

Page 54: ...k the cord occasionally to make sure it is secure Before moving the TV separate the connected cord first 4 Verify all connections are properly secured Periodically check the connections for any sign of fatigue or failure If you have any doubt about the security of your connections contact a professional installer To purchase the TV Holder Kit contact Samsung Customer Care In the United States 1 80...

Page 55: ...9 5 mm Weight Without Batteries Including Batteries 0 1 lbs 84 0 g 0 2 lbs 130 0 g Specifications IR Blaster Model Name VG IRB2000 Power Source Battery AA x 4 To extend the battery life use of alkaline battery is recommended Compatibility LED TV Above LED E7500 PDP TV E8000 Dimension W x H x D 3 7 x 2 6 x 3 1 inches 95 0 x 65 0 x 79 0 mm Weight Without Batteries Including Batteries 0 1 lbs 86 5 g ...

Page 56: ...lbs 19 3 kg Model Name UN60ES8000 Screen Size Diagonal 60 Class 60 0 measured diagonally Sound Output 10 W X 2 Dimensions W x H x D Body With stand 53 8 x 31 8 x 1 2 inches 1368 5 x 808 8 x 31 5 mm 53 8 x 33 3 x 8 2 inches 1368 5 x 847 9 x 210 0 mm Weight Without Stand With Stand 45 3 lbs 20 5 kg 51 8 lbs 23 5 kg Design and specifications are subject to change without prior notice The actual appea...

Page 57: ...00 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x 1024 1280 x 1024 1366 x 768 1440 x 900 1600 x 900RB 1680 x 1050 1920 x 1080 31 469 37 861 37 500 37 879 48 077 46 875 48 363 56 476 60 023 67 500 45 000 49 702 63 981 79 976 47 712 55 935 60 000 65 290 67 500 59 940 72 809 75 000 60 317 72 188 75 000 60 004 70 069 75 029 75 000 60 000 59 810 60 020 75 025 59 790 ...

Page 58: ...isted in the table above If the Index Table is damaged the Seek Jump function is not supported When you play video over a network connection the video may not be played smoothly The menu may take longer to appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 ...

Page 59: ...2 4 6 7 3 UN60ES8000 15 7 15 7 35 8 8 9 6 0 9 3 NOTE All drawings are not necessarily to scale Some dimensions are subject to change without prior notice Refer to the dimensions prior to performing installation of your TV Not responsible for typographical or printed errors 2012 Samsung Electronics America Inc UE8000 ZA BN68 04033A 00Eng indb 59 2012 03 03 7 36 55 ...

Page 60: ...aster Pairing 43 L Language 27 Licenses 52 M Menu Language 16 Motion Control 29 Motion Control Environment Test 29 Motion Guide Bar Size 29 S Securing the TV to the Wall 53 Setting up the Universal Remote Control 44 SMART Interaction 26 Software Upgrade 18 Specifications 56 Store Demo 16 T The Evolution Kit Slot Kit Sold Separately 33 The IR Blaster 42 The Smart Touch Control 38 To Change the scre...

Page 61: ...Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is sub...

Page 62: ... en compromettre le fonctionnement For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Under Industry Canada regulations this radio transmitter may only operate using an antenna of a type and maximum or lesse...

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