The Problem
Try this!
The TV image does not look
as good as it did in the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or
Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
•
Air/Cable Antenna Connection: Try HD channels after running the Auto Program
•
function.
Adjust the cable/satellite box’s video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and digital
channels.
The color is wrong or missing.
If you’re using a Component connection, make sure that the Component cables are connected to
the correct jacks. Incorrect or loose connections may cause color problems or a blank screen.
The color is poor or the picture
is not bright enough.
Go to the
Picture
menu and then adjust the
Picture Mode
,
Brightness
,
Sharpness
, and
Color
settings
. See if
Energy Saving
(
System
>
Eco Solution
>
Energy Saving
) has been enabled.
Try resetting the picture. (
Picture
>
Picture Reset
)
There is a dotted lineon the
edge of the screen.
If the
Picture Size
has been set to
Screen Fit
, change the setting to
16:9
.
Change the cable/satellite box resolution.
The picture is black and white.
If you are using AV composite input, connect the video cable (yellow) to the TV’s green
component jack.
4-2
4. Troubleshooting
