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What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
●
Diagnose
your TV
●
Adjust the TV settings
for you
●
Perform a factory reset
your TV
●
Install recommended
firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
Call Samsung Contact Center
and
ask for remote support.
Open the menu
on your TV and go
to the
Support section
.
Select Remote Management and
Provide the Pin#
to the agent.
The agent will then
access your TV
.
That's it!