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There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem
Try this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
Make sure the antenna cable is connected securely to the TV.
Select
Source
to confirm that the correct input source has been selected.
If the TV is not connected to a cable box or satellite box, run
Auto Program
to search for
channels.
●
Settings
Broadcasting
Auto Program
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run
Start Setup
or
Auto Program
.
●
Settings
General
Start Setup
●
Settings
Broadcasting
Auto Program
There are no captions with
digital channels.
Go to
Caption Settings
and change the
Caption Mode
.
●
Settings
General
Accessibility
Caption Settings
Caption Mode
Some channels may not have caption data.
The picture is distorted.
The compression of the video content may cause picture distortions.
This is especially true with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programs.
My Computer / Game Console Won't Connect
When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem.
The problem
Try this!
The "Mode Not Supported"
message appears.
Set output resolution of your PC or game console so it matches a resolution supported by
the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and this
port does not transmit audio.
To listen to the computer sound, connect external speakers to the audio output connection
of the computer.
