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The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem
Try this!
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
Make sure the TV has a network connection.
●
Settings
General
Network
Network Status
Contact your Internet service provider.
The wireless network
connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The wireless network signal
is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem
Try this!
Schedule Recording
cannot be
used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device.
The function will not work if there isn't enough storage space on the USB device.
"
This function is not available in the U.S.A. and Canada.
"
This function may not be supported depending on the model or geographical area.
