Samsung WA11F5S2, User Manual

troubleshooting

PROBLEM

CHECK

Washing machine won’t work

• 

Is the water tap opened?

• 

Is the washer plugged in?

• 

Is the power cut off?

• 

Is there enough water?

Water dose not drain

• 

Is the drain hose down?(No pump)

• 

Is the drain hose frozen?

• 

Is the drain hose clogged?

• 

If the water dose not drain in 30 minutes, a buzzer will sound, and the 
remaining time indicator will show “5E”.

Water is not supplied

• 

Is the water tap opened?

• 

Is the water cut off?

• 

Is the water supply hose or hose connection clogged?

• 

Is the water tap frozen?

• 

If the water supply is not fi nished in 1 hour or there is no change in 
the water level 5 minutes (10minutes for some models) after the water 
supply has started, the buzzer rings and “4E” is displayed on the 
remaining time indicator.

Spinning does not work

• 

Is the laundry spread out evenly in the washer?

• 

In the washer set on a sturdy fl at surface?

Water is overfl owed

• 

Restart after spinning. 

• 

If the error sign still indicates, call agency.

This indicates that a Child Lock 
error occurred

• 

The error message blinks at a 1 second interval and the water is 
drained with an alarm sound.
(Displayed message: “CL” or “dE”)

• 

This function is to prevent children from drowning when falling into 
the wash tub. When draining is complete and you turn the power off 
and then on, the washing machine will operate normally.

• 

To clear “CL” display, after draining is complete, close the door of 
the washing machine, turn the power off and then on.

Water leakage error

• 

Check if the end of the drain hose is placed on the fl oor. (The hose 
should be hung over the pump - hose guide.)

• 

Check if the drain hose is clogged by any foreign substances.

• 

If the error remains, call the service center.

04 TROUBLESHOOTING

troubleshooting 

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F500S_W3050_WA10F5_GOOD-03273M-02_EN(FA)

24/02/2014