background image

24 _ Troubleshooting

Code Type

Code Mode

Countermeasure

Corrective Actions

Description of Photo

Drain code

Low LED 

Flash 

This may occur when 

the drain pump is 

defective. 

•  If the drain pump revolutions are 

restrained due to freezing in the 

winter season, check the method to 

remove the freezing and remove as 

directed. 

•  Check whether the revolutions of 

the drain pump motor are restrained 

by foreign material, and remove as 

directed. 

•  Check the wire connectors on Main 

PCB and Drain Pump ASSY. The 

connector or wire may have poor 

physical connection.

•  Check the drain pump resistance.

Check the drain pump resistance.
(Check whether the impeller of the drain 

pump motor are restrained by foreign 

material . 

Resistance : 13.5 ~ 16.5Ω) 

This may occur due 

to frozen water.

Check if there is 

any alien substance 

inside the draining 

pump.

This may occur when 

the main PCB is 

defective. 

Communication 

code

Warm LED 

Flash 

The signals between 

the sub and main 

PBAs are not sensed. 

•  Check the wire connections and 

terminal contacts between the sub 

and main PBAs.

•  Check for disconnected wires.
•  Check whether the sub PBA is short-

circuited because of moisture.

•  If the main PBA’s communication 

circuit is faulty, replace it.

-

Incorrect wire 

connections 

between the sub and 

main PBAs. 

Water 

Leakage code 

High

LED

Flash 

This may occur when 

an alien substance is 

in the DV Case. 

•  Since this occurs when an alien 

substance is in the Draining Bellows, 

for natural draining, remove the alien 

substance.

•  If the drain motor is defective, replace 

the motor.

•  Check if the water leaks from the tub 

connection part. 

-

This may occur due 

to a defect of the 

product’s internal 

hose or from the part 

assembly. 

Switch code

(Main Relay 

code) 

Eco Warm 

LED Flash

The Power button is 

continually pressed.
A button other than 

the Power button is 

continually pressed. 

•  Check whether either the Power 

switch or a tact switch is continually 

pressed.

•  Check whether the service PBA 

holding screws are fastened too tight. 

If they are fastened too tight, loosen 

them a little.

•  If the main PBA switching IC on/off 

code has occurred, replace the main 

PBA.

•  The “Eco Warm LED” flashes if the 

main relay connections are incorrect. 

Check the connections. If there is 

no flashing LED in the connections, 

replace the main PBA. 

Check the contact between the control 

panel buttons and their corresponding tact 

switch.

-  There must be a gap between a control 

panel button and its corresponding 

micro switch.

    Otherwise, an code occurs after 

approx. 30 seconds has passed. 

Summary of Contents for WA3000J

Page 1: ...TOP LOADING TYPE BASIC NAME WA3000J BASIC CODE WA40J3000AW A2 MODELNAME WA3000A MODELCODE WA41A3000AW A4 WA40A3005AW A4 1 SafetyInstructions 2 Features and Specifications 3 Disassemblyand Reassembly 4...

Page 2: ...Standard disassembly drawings 10 4 Troubleshooting 18 4 1 Instruction of Function 18 4 2 code Mode Information 20 4 3 Diagnostic Code Corrective Action 21 4 4 Troubleshooting 26 4 5 Q A 28 5 PCB diag...

Page 3: ...ure to disconnect the powerplug before servicing 4 Failing to do so may result in a risk of electric shock Do not allow consumers to connect several appliances to a single poweroutlet at the same time...

Page 4: ...and electric leakage WARNING AFTER SERVICING Check the wiring 4 Ensure that no wire touches a rotating part ora sharpened part of the electrical harness Check foranywaterleakage 4 Perform a test run f...

Page 5: ...e Do not press a control button using a sharp tool orobject 4 This may result in electric shock ordamage to the product CAUTION WHILE SERVICING When wiring a harness make sure to seal it completely so...

Page 6: ...the poweroutlet and measure the insulation resistance between the powerplug and the grounding wire of the washing machine The value must be greaterthan10M when measured with a 500V DC Megger Check whe...

Page 7: ...S 2 1 FEATURES Features Description The Great Capacity Even bulky garments and blankets get superclean The Great capacity leaves enough room fora more thorough cleanerwash EZ Closed Lid The dooris des...

Page 8: ...SHER DIMENSION cm A Height 111 7cm B Width 68 6cm C Height with Dooropen 150 5cm D Depth 74 4cm WATER PRESSURE 20 116psi 137 800kPa WEIGHT 58kg 127 9 lb CAPACITY 4 1 4 0cu ft HEATER RATING WASHING 120...

Page 9: ...Max rpm 700 700 Motor AC Motor AC Motor Design Color Neat White Neat White Centerdisplay No No Jog Dial Squall JrSame Squall JrSame Main display LED LED LED color Red Red DoorLid TC Non glass Non glas...

Page 10: ...CATIONS Item Item Name Code No Remark HOSE HANGER DC61 00224A Default MANUAL BOOK DC68 03520F Default CABLE TIE 6501 000121 Default CAPW V DC61 10449Q Default Note Customercan purchase Watersupply dra...

Page 11: ...Tub 16 Fixerscrew 5 Motor 1 Balance 5 Damper 2 Damper friction1 Double ended spanner 10mm 17mm Replaced by box driver Leg Vice pliers A Tool forprotecting empty turning of bolt or abrasion from using...

Page 12: ...ntrol panel assembly and separate coverpanel 2 Separate the both hooks Left and Right 3 Separate the coverpanel upward If it is difficult to disassemble use the driverto disassemble hooks Be careful d...

Page 13: ...properlyconnected When disassembling and reassembling the housing take care thatyou do not damage the part 8 Pull the PCB s 9 Separate 5 hooks with driver WaterValve 1 Afterseparating the control pane...

Page 14: ...12 _ Disassemblyand Reassembly Part Figure Description DoorAssembly 1 Remove the 4 screws holding the doorlid TC and separate the door...

Page 15: ...rate the watervalve the pressure switch Separate the housing to prevent stress and damage to thewire harness 4 Separate the main wire harness the pressure switch hose clip Grounding screw 5 Remove the...

Page 16: ...essure switch housing 3 Before separating the hose release the clip When releasing the clip take care that you do not tearthe hose Drain Pump 1 3 5 2 4 6 1 Separate the back cover 2 Separate 2 clamps...

Page 17: ...crews holding the panel control Separate all the wires connected to the housing 3 Remove the 9 screws fixing the tub cover and separate the tub cover 4 Separate the pulsator cap by inserting the tip o...

Page 18: ...se direction 7 Place the main body so that the front frame faces upward and remove the 2 bolts holding the saddle with a10mm wrench Whenyou place thewasheron the floor take care thatyou do not damage...

Page 19: ...iption Clutch 11 Separate the clip 12 Remove the 6 screws fixing the clutch assembly and then separate the clutch assembly TMR sensor 1 Remove the 2 screws with a10mm spanner Reassembly procedures are...

Page 20: ...inkle freeitems Cool Brightlycolored verylightlysoileditems Cold Coldwaterwithnowarmwateradded NOTE IfyouselecttheColdoption allthelampsforthewatertemperatureoptionsareturnedoff ExtraRinse Changefroms...

Page 21: ...gs of heatertemperature etc ATC function in ourwashermaintains the certain level of wash temperature to output the bestwashing performance at each cycle NOTE Ifyou select NORMALcycle this cycle is the...

Page 22: ...ode Communication Code Switch Code Main RelayCode WaterLevel Sensor WaterSupplyCode WaterLeakage Code OverflowCode Drain Code Unbalance Code MotorDriving Code TMR SensorCode Mems PBACode Detected Door...

Page 23: ...shes if the main relayconnections are incorrect Check the connections If there is no flashing in the connections replace the main PBA 4 Cool LED flash The WaterLevel sensoris not working properly Chec...

Page 24: ...rol circuit is defective replace the PBA 11 Hot Cool LED flash Mems sensoris not working properly Checkwire connections Replace the Mems PBA Replace Mems PBAbecause of the main PBAwire discon nection...

Page 25: ...lash Thismayoccurwhen thewashingmotoris defective Checkthemotorconnectorterminal connectionsandcontacts Hot EcoWarmLEDareflashed becauseoverloadingoccursduetotoo muchlaundry Checkwhetherthestatorofthe...

Page 26: ...ain PBA s communication circuit is faulty replace it Incorrectwire connections between the sub and main PBAs Water Leakage code High LED Flash This mayoccurwhen an alien substance is in the DVCase Sin...

Page 27: ...t is damaged Thewire is disconnected The doorlock switch unit is defective This mayoccurdue to a defect of the main PCB HotHighLED Flash Overflowcode MidLEDFlash This mayoccurwhen thewaterlevel sensor...

Page 28: ...est emptythe unit inside If it doesn t tumble afterthe above change PCB When the problem persists change the motor Perform Quick Test Mode orQuick Spin Test Does thewasherspin If it does Check Possibl...

Page 29: ...ct Go to Board Input Test Mode Go to Quick Test Mode and do Drain Pump Test Check if there is anytwist in the hose the one between Tub and Drain Pump Check if it readsAC120Vat the pumpwhen a spin cycl...

Page 30: ...rawerafterthe load is complete Is this normal A It is normal fora small amount ofwaterremaining in Detergent Drawer afterit completeswashing Also its compartment iswashed again during the following ri...

Page 31: ...MUNICATION communication with sub PBA 2 CN5 JTAG writing port 3 RY2 DOOR LOCK drive the doorlock switch 4 CN3 SMPS MODULE PowerCord AC2 N AC1 L 5 CN1 LOAD DRIVE drive the load Location Part No Functio...

Page 32: ...MP PIN4 SIDE_JET PIN5 HALL_SENSING PIN6 WATER LEVEL1 PIN7 WATER LEVEL2 PIN8 5V PIN9 GND CN7 MOTOR CONTROL PIN1 MOTOR LEFT PIN2 MOTOR RIGHT CN1 LOAD CONTROL PIN1 RINSE PIN2 HOT PIN3 COLD PIN4 CLUTCH PI...

Page 33: ...otoroperates AC120V Check Voltage at Pin 1 of CN7 and Pin 3 of CN8 When Spin mode motoroperates AC120V Pump Check Check Voltage at Pin 6 of CN1 and Pin 3 of CN8 When Drain Pump operates AC120V WaterSe...

Page 34: ...ol Function Control Key and LED Function 2 SW601 Jog Dial Jog Dial 3 CN802 Wash communication Part Connect wash Main PBA 4 CN501 Conecting Sensing Part Connecting Thermistor WaterLavel and Cluch 5 LED...

Page 35: ...B This Document can not be used without Samsung s authorization CN801 COMMUNICATION PIN2 3 3V PIN3 TX_TO_MAIN PIN4 RX_FROM_MAIN PIN5 RESET PIN6 5V PIN7 GND PIN8 12V PIN9 POWER_KEY_TO_MAIN PIN10 GND CN...

Page 36: ...RAM 6 1 WIRING DIAGRAM This Document can not be used without Samsung s authorization REFERENCE INFORMATION BLK BLACK BLU BLUE GRN GREEN GRY GRAY NTR NATURAL ORG ORANGE PNK PINK RED RED SKYBLU SKYBLUE...

Page 37: ...orTYPE Color Buyer Grade F Code1 F Code2 F Code3 ColorCode W A 4 1 A 3 0 0 0 A W A 4 Product type CAN NOT CHANGE Auto Washing machine SAMSUNG s Guide Line Market Claim Capacity 4 1 cu ft Intro Year A...

Page 38: ...Code3 ColorCode W A 4 0 A 3 0 0 5 A W A 4 Product type CAN NOT CHANGE Auto Washing machine SAMSUNG s Guide Line Market Claim Capacity 4 0 cu ft Intro Year A Intro Year 2021 Series Grade 3 Entry Featur...

Page 39: ...anual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished underapplicable International and ordomestic law 2020 Samsung Electronics Co Ltd All rights reserved Pr...

Reviews: