54 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Action
Has odours.
•
Excessive suds collect in recesses and can cause foul odours.
•
Run cleansing cycles to sanitize periodically.
•
Dry the washing machine interior after a cycle has finished.
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No
Code
Meaning
1
1C
The WaterLevel sensor is not working properly.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays “
1C
”, the washer do draining for 3
minutes. During this time, the
Power
button is inoperative.
2
3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
3
4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays “
4C
”, the washer do draining for 3
minutes. During this time, the
Power
button is inoperative.
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