WEC8500/8050 Maintenance Manual
Version 5.1
Samsung Electronics America
page 38 of 87
1.7.3
Error when executing ‘export’
The ‘export’ command saves the currently active configuration information of the system
using the file name specified. If other processes related to settings are not working correctly,
an error may occur when entering the ‘export’ command. The error also occurs if the
system has insufficient disk space.
Symptoms
The following error message is generated when executing the command.
WEC8500# export test
Failed to get running-config.
Error: failed to create the configuration file.
or
WEC8500# export test
Please, check the disk usage.
Error: failed to create the configuration file.
Possible Causes
Other processes related to saving of settings are abnormal.
Insufficient disk free space.
Solutions
1) Check the ‘Status’ of ‘evm’, ‘db’, ‘imi’, and ‘snmp’ which are the processes related to
saving of system settings. If the process is in an abnormal state, contact your system
administrator.
WEC8500# show processes status
Processes Info.
Status: D – usually IO, R – Running, S – Sleep
T – Stop, X – Dead, Z – Zombie
up – Active, down – Inactive
dis – Disable
id name pid activationTime status restart
-- ------ ---- ------ ------ ------
........
1 evm 1770 2012-09-05 11:03:08 up(S) 0
3 db
1817 2012-09-05 11:03:14 up(S) 0
18 imi 12268 2012-09-05 13:08:10 up(S) 0
29 snmpd 2466 2012-09-05 11:04:31 up(S) 0
........
