troubleshooting and information codes
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04 TROUBLESHOOTING
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When your washing machine malfunctions, you may see an information code on the display. If that
happens, check this table and try the suggested solution before calling Customer Service.
CODE SYMBOL
SOLUTION
dE
t
Make sure the door is firmly closed.
t
Make sure that laundry is not caught in the door.
4E
t
Make sure the source water tap is turned on.
t
Check the water pressure.
5E
t
Clean the debris filter.
t
Make sure the drainage hose is installed correctly.
UE
t
The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of denim, the
final spin result might be unsatisfactory and an “UE” error message
will be shown in the display window.
cE/3E
t
Call the after-sales service.
Sud
t
This occurs when too much foaming is detected. It is also displayed
while foaming is removed. When the removal is finished, the normal
cycle proceeds.(This is one of the normal operations. It is an error for
preventing non-sensing faults.)
Uc
t
If the voltage of the supplied power is instable, the washing machine
will be paused to protect its electric devices.
t
If the correct voltage is supplied, the cycle will resume automatically.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung
Service Centre or local Samsung dealer.
calibrating your washing
machine
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Samsung washing machine detects the laundry weight automatically. For more accurate weight detection,
please run Calibration Mode after the installation. Calibration mode is done by following the steps below.
1.
Remove laundry or any contents in the machine and turn off the machine.
2.
Press the
Temp
button and
Delay End
button simultaneously, and press the
Power
button
in addition. Then the machine turns on.
3.
Press the
Start
button to activate “Calibration Mode”.
4.
The drum rotates clockwise and counterclockwise approximately for 3 minutes.
5.
When “Calibration Mode” is finished, “End(En)” appears on the display, and the machine
automatically turns off. The washing machine is now ready for use.
Summary of Contents for WF1802XE
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