troubleshooting and information codes
_29
04 TROUBLESHOOTING
CLEANING THE DEBRIS FILTER
We recommend cleaning the debris filter 5 or 6 times a year, or when the error message of “
5E
” is
displayed. (Refer to “Draining the washing machine in an emergency” in the previous page.)
1.
Open the filter cover by using a key or coin.
2.
Unscrew the emergency drain cap by turning it to the left
and drain off all the water.
3.
Unscrew the debris filter cap.
4.
Wash any dirt or other material from the debris filter. Make
sure the drain pump propeller behind the debris filter is not
blocked.
5.
Replace the debris filter cap.
6.
Replace the filter cover.
CLEANING THE WATER HOSE MESH FILTER
You should clean the water hose mesh filter at least once a year, or when the error message of “
4E
” is
displayed:
1.
Turn off the water supply to the washing machine.
2.
Unscrew the hose from the back of the washing machine. To prevent water from gushing out
due to the air pressure in the hose, cover the hose with a cloth.
3.
Gently pull out the mesh filter from the end of the hose using a pair of pliers and rinse it under
water until clean. Also clean inside and outside the threaded connector.
4.
Push the filter back into place.
5.
Screw the hose back onto the washing machine.
6.
Make sure the connections are watertight and turn on the tap.
REPAIRING A FROZEN WASHING MACHINE
If the temperature drops below freezing and your washing machine is frozen:
1.
Unplug the washing machine.
2.
Pour warm water over the tap to loosen the water supply hose.
3.
Remove the water supply hose and soak it in warm water.
4.
Pour warm water into the washing machine drum and let it sit for 10 minutes.
5.
Reconnect the water supply hose to the water tap and check if the water supply and drain
are operating normal.
STORING YOUR WASHING MACHINE
If you need to store your washing machine for an extended time, it’s better to drain and disconnect it.
Washing machines can be damaged if water is left in the hoses and internal components before storage.
1.
Select the Quick 29’ cycle and add bleach to the bleach compartment. Run your washing
machine through the cycle without a load.
2.
Turn the water taps off and disconnect the inlet hoses.
3.
Unplug your washing machine from the electrical outlet, and leave your washing machine
door open to allow air to circulate inside the tumbler.
If your washing machine has been stored in below-freezing temperatures, allow time for any
leftover water in your washing machine to thaw out before using it.
Debris filter cap
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