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•  Especially, the power cord should be installed carefully while keeping it out of 

children’s reach.

•  Never use the product near bath tub, sink, washing machine and in wet basement to 

avoid moisture.

•  The product is designed for indoor use.

•  The product is not designed for medical monitoring, and requires a grown-up’s 

protective supervision on its use.

•  To avoid overheating of the product, do not expose the product to direct sunlight; do 

not install or use near a heat source such as heater, radiator, cooking devices (ex: 

electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).

•  Make sure to keep ventilated while using the product. 

Avoid pillar or furniture that may block ventilation, when installing the product.

•  Make sure to use the power adaptor provided. If used with unidentified adaptor, it 

may damage the product. The power adaptor must be used with regular household 

electric supply.

•  Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.

•  Be warned and never hold the cable’s stripped part when connecting / disconnecting 

the adaptor to/from the wall outlet.

•  To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.

•  The product’s servicing is allowed only to authorized Samsung service personnel.

•  When using the product for children’s care, be careful to keep the product out of 

children’s reach.

•  The product partially contains component which might cause respiration difficulty. 

Accessories and small parts of the product should be stored keeping out of children’s 

reach.

•  The product is not designed to replace responsibility of human supervision on 

children.

•  The product is not equipped with device of immediate notification to adult with 

accidental/sudden children‘s move; it requires periodic checks and human 

supervision.

•  This appliance and its antenna must not be collocated or operation in conjunction 

with any other antenna or transmitter. A minimum separation distance of 20 cm must 

be maintained between the antenna and the person for this appliance to satisfy the 

RF exposure requirements. 

•  Please note that the content of a micro SD card used for other purposes may be 

deleted when it is mounted in the camera.

Contents 

GeTTinG STARTeD

Features ……………………………………………………… 4
What’s Included ……………………………………………… 5
Part names and functions …………………………………… 6

inSTALLATion & neTwoRk ConneCTion

Installation …………………………………………………… 8
Network Connection and Settings …………………………… 10

MoniToRinG

Registration …………………………………………………… 11
Live Video …………………………………………………… 14
Setup  ………………………………………………………… 17
Event Alarm  ………………………………………………… 24
Playback ……………………………………………………… 24
Information …………………………………………………… 25

AppenDix

Specifications ………………………………………………… 27
Troubleshooting ……………………………………………… 30

Summary of Contents for WISENET SNH-V6410PN

Page 1: ...SAMSUNG SMARTCAM User Manual SNH V6414BN 0678 ...

Page 2: ...e repetition rate signal type and information being sent Describe all modulation types and all data rates Instructions Warranty The manufacturer is not responsible for any loss or radio TV interference caused by unauthorized modification of the product Such modification will void the warranty of the product as well as the user s right of use WARNING The product must be assembled and installed by a...

Page 3: ...ble extension for adaptor s power cord The product s servicing is allowed only to authorized Samsung service personnel When using the product for children s care be careful to keep the product out of children s reach The product partially contains component which might cause respiration difficulty Accessories and small parts of the product should be stored keeping out of children s reach The produ...

Page 4: ...installer program Remote monitoring Whenever and wherever if you are in the Internet enabled environment remote monitoring is ready for you PC laptop or smart phone can be used for monitoring Real time alarm When a motion and sound are detected your smartphone will generate real time alarms Saving in SD card When an event occurs the user can save the video in their SD card Two way Audio With the b...

Page 5: ... for components when opening the product package Camera Power adapter and cable Quick Start Guide Warranty Card GPL Lisence Tapping screw Plastic anchor n n Keep the packing container You will need the serial number later to register the camera ...

Page 6: ...ication between camera and smartphone Cable clip Insert the power cable between the clips to connect it Bracket knob Connect the camera and bracket Reset button Resets the camera settings to the default The system restarts if you press the button for 10 seconds using a pointed object such as a needle J If you press too strongly the button can break Camera lens Built in IR LEDs for night vision Pow...

Page 7: ...r the camera to boot up completely When the camera is turned on the LED blinks red LED status LED indicator shows operational status with colors Refer to table below for detailed meaning of the LED indicator Color Status Red Booting up Red Blinking Booting completed Establishing network connection Blue Blinking Connecting to the network Blue Local connection established Green Connection to server ...

Page 8: ...way from direct sunlight strong light or dust install it in a place with clear view 4 Do not install it in a place where there are a lot of obstacles 5 Keep the lens clean at all times Wipe off the dust with a soft cloth Installing on the wall with screws Assembly 1 Remove the rubber packing attached to the camera stand 2 Take out the screws M3xL20 and anchors Φ5x25mm 3 If installing on a wooden w...

Page 9: ...ck of the anchor with a hammer or a rubber mallet until it is completely inserted 7 Insert a screw in each of the 2 holes in the wall and tighten the screws using a Phillips screwdriver 8 Connect the adapter plug to the power terminal of the camera 9 If necessary adjust the angle of the cable clip and plug in the power cable 10 If the bracket hinge becomes loose remove the rubber cover and tighten...

Page 10: ...utes For more details refer to the descriptions on page 16 Relay Mode In addition to the above two situations you may encounter a network delay or interruption due to the network conditions Some hubs can have compatibility issues Network Connection and Settings Connection using the Wi Fi Direct function What is Wi Fi Direct Using Wi Fi Direct you can easily connect your camera to a router without ...

Page 11: ...oduct allows camera registration via a smartphone only Please refer to the mobile guide for a detailed description of camera registration Web browser requirements Windows Mac Windows 7 or higher is supported Internet Explorer 9 or higher The 64 bit is not supported Firefox Mac OSX 10 7 Lion or higher is supported Firefox Safari Starting SmartCam 1 From your PC launch your web browser 2 Go to http ...

Page 12: ...martCam in a PC where the plug in is not installed the installation message window will pop up When you install the plug in the web browser will be terminated and you need to launch it again 1 Click Download Plug in run the setup file For Windows 2 Click Next 3 Click Install to begin the installation 4 Installation has completed ...

Page 13: ...13 03 Monitoring For Mac 2 Click Continue 3 Click Install 4 Enter MAC PC password and click Install Software 5 Installation has completed ...

Page 14: ... qwerty keyboard letters e g asdf 7890 You cannot use any letter 4 consecutive times e g 1111 aaaa Confirm Password Please enter the password again for confirmation Name Enter the user name E mail Please make sure you enter correct email address as you will have to use the email address to receive temporary ID password when you lost your user ID or password 1 Select a camera from the camera list a...

Page 15: ...eed Set the network speed low mid high If the bandwidth provided by your internet service provider is smaller than the recommended value then the video might get fuzzy or temporary disconnections or delays in the live video may be caused j Manual recording A user can directly save videos in their SD card If there is an ongoing event now or overwrite to SD card is not checked and there is storage s...

Page 16: ... unstable the camera cannot make a normal connection P2P so it will set up a connection in relay mode In this case you will see the video for the first seven minutes only Relay mode is added feature where the video from the camera is transmitted to Samsung server then retransmitted to the user s computer If you have trouble connection to the camera visit http www samsungsmartcam com go to support ...

Page 17: ... Firmware Version You can check the current version and the latest version of your camera S W e Status LED You can turn on off the LED in your camera f Flickerless You can reduce the occurrence of screen shaking due to the frequency mismatches with the neighboring lighting n n If you change the camera password you will be logged out and return to the camera password input page Keep the camera pass...

Page 18: ...ick the icon to update the firmware 3 When the firmware update is finished the camera will reboot n n The duration of the firmware update depends on the size of the firmware file and the network connection speed When executing the firmware update the camera LED turns purple J J Please do not cut off the camera power or Internet connection during a firmware update The system may be damaged ...

Page 19: ...SID Select a different WiFi network entering its SSID the type of security that it uses and the wireless password configured in the router s settings n n If you select a non secured AP Access Point you just can access the network without providing a specific password If you cannot connect to the wireless network check that you entered the wireless router password correctly Please refer to the rout...

Page 20: ...aving Time Check this option if you live in a country or region where DST Daylight Saving Time is applied f Time to show Live screen displays the time n n The time will synchronize with the NTP Network Time Protocol server automatically For this Internet connection is required You need to set the timezone correctly to obtain the exact time setting The time displayed without Internet connection may...

Page 21: ... position An object hides other objects behind Two or more objects overlap or one object divides in multiple portions A moving object comes close to the camera a Gmail Notification The event alarm is sent through Gmail 1 Select the Google 2 Enter your Gmail address and password 3 Select Use of Send alarms 4 Enter your email address to receive the notification e mail and click Add Now the receiver ...

Page 22: ...push alerts to each smart phone Alarm Schedule When the user designates a desired day and time the alarm works only at the designated time Item Description a Only Scheduled Time Alarm function will only operate for the time day designated by the user b Always Alarm function always operates c Motion time settings You can click and drag to set the motion time in hours Example When you select 00 an e...

Page 23: ...tus Check the remaining capacity of your SD card and delete all the data n n Turn off the camera power or set it to Off before removing the micro SD card If you fail to do this the data in the micro SD camera may be damaged Please note that the content of a micro SD card used for other purposes may be deleted when it is mounted in the camera The following micro SD cards are recommended for this ca...

Page 24: ...day list d Arrange by types Arrange the event list by event types Playback You can play the video recorded in your SD card Item Description a Type Set the event type to search for during the search period b Date Set the search date for the data saved in your SD card c Play pause Play and pause video d Search Perform event searches e Refresh Renew the events displayed in timeline f Timeline Use the...

Page 25: ...25 03 Monitoring Information My Account n n If you want to change the member information click on Account Select the item password or email address and enter your information ...

Page 26: ...26 English Support You can download the Samsung SmartCam mobile app and user guide ...

Page 27: ...640x360 Max Framerate 1080p 30fps Video Compression Format H 264 Streaming Capability Multiple Streaming Up to 4 Profiles Angular Field of View D V H 130 63 113 Low Light Performance 0 3Lux Color 0Lux Black White WDR HDR Day Night True D N Filter Night vision IR LED 10M Digital Zoom 4X Flip Mirror Support Motion Detection Support Specifications Specifications ...

Page 28: ...inuous recording Remote playback Ethernet Wireless Wi Fi 802 11 b g n Single band WiFi Direct Support Push button Security HTTPS SSL Login Authentication Digest Login Authentication Max User Access 5 users at Unicast Mode Operating Temperature Humidity DC 5V 0 C 40 C 32 F 104 F Less than 90 RH Ingress Protection Indoor Input Voltage Current 5V 2A Power Consumption 5W Indication 1 LED Power Status ...

Page 29: ...29 04 Appendix Product Appearance unit mm inch 65 36 75 5 45 97 89 R32 5 ...

Page 30: ...ill unable to register the camera after this then reset the camera to factory settings and begin again If you want to reset to factory settings press and hold the initialize button on the back for 10 sec Once initialized to factory settings the camera will be restarted Problem Action The video from the camera is temporarily lost The video from the camera can be delayed according to a network delay...

Page 31: ...omote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic acces...

Page 32: ...8 3740 www samsungsecurity com SAMSUNG TECHWIN AMERICA Inc 100 Challenger Rd Suite 700 Ridgefield Park NJ 07660 Customer support 1 877 349 3149 www samsungsv com SAMSUNG TECHWIN EUROPE LTD Samsung House 1000 Hillswood Drive Hillswood Business Park Chertsey Surrey UNITED KINGDOM KT16 OPS Customer support 00800 8010 8022 www samsungsecurehome eu ...

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