Samsung WW11K8412OW, User Manual

Page 1: ...Washing Machine User manual WW11K8412OW Untitled 1 1 2017 11 17 5 31 17...

Page 2: ...sage warnings 8 Usage cautions 10 Critical cleaning warnings 13 Installation 14 What s included 14 Installation requirements 16 Step by step installation 18 Environment 24 Before you start 25 Initial...

Page 3: ...y drain 48 Cleaning 49 Recovery from freezing 53 Care against an extended time of disuse 53 Troubleshooting 54 Checkpoints 54 Information codes 57 Specifications 61 Fabric care chart 61 Protecting the...

Page 4: ...and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions...

Page 5: ...nce is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction conc...

Page 6: ...gs WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product o...

Page 7: ...ulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water ra...

Page 8: ...ric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or...

Page 9: ...al object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the ou...

Page 10: ...ater pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded beca...

Page 11: ...unction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury If the water temperature is high before drain it take time until t...

Page 12: ...of time This may cause the drum to rust If rust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush Do not...

Page 13: ...tion or fabric damage Take care that children s fingers are not caught in the door when you close it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance...

Page 14: ...ded in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 12 06 08 07 01 02 03 04 05 09 11 10 01 Release lever 02 D...

Page 15: ...old water hose Hot water hose Liquid detergent container NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent container Ap...

Page 16: ...connected grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water...

Page 17: ...rature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection pa...

Page 18: ...e room for ventilation and wiring The ambient temperature is always higher than the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove al...

Page 19: ...all plastic bolt caps on the rear of the washing machine WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach U...

Page 20: ...lling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adapto...

Page 21: ...hile lifting up the adaptor 5 Turn part C in the arrow direction to tighten it D 6 While holding down part D connect the water hose to the adaptor Then release part D The hose fits into the adaptor wi...

Page 22: ...hing machine and disconnect from the electrical supply Then contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is...

Page 23: ...Connect the other end of the hot water hose to the hot water tap Aqua stop hose applicable models only A The aqua stop hose alerts users of a risk of water leaks It senses the water flow and turns re...

Page 24: ...loor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain st...

Page 25: ...ockwise for several minutes 5 When complete the washing machine turns off automatically Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria Care Label Sort the laundry into cot...

Page 26: ...ce them inside a fine laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash...

Page 27: ...he water hardness contact a local water authority Do not use detergent that tends to be hardened or solidified This detergent may remain after the rinse cycle blocking the drain outlet Powdered deterg...

Page 28: ...left compartment for the main wash the front right for fabric softeners and the rear right for the preliminary wash A 1 Prewash compartment Apply prewash detergent 2 Main wash compartment Apply main...

Page 29: ...with water before being applied To apply washing agents to the detergent drawer 1 Slide open the detergent drawer 2 Apply laundry detergent to the main wash compartment as instructed or recommended b...

Page 30: ...nt as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid detergent container Concentrated fabric softener must be diluted wi...

Page 31: ...se liquid detergent applicable models only A First insert the provided liquid detergent container in the main wash compartment Then apply liquid detergent to the container below the marked max line A...

Page 32: ...e laundry remains in the water To unload the laundry run a drain or spin process No Spin The drum does not rotate after the final drain process Spin Only To run the Spin Only cycle press Spin for 3 se...

Page 33: ...cycle 3 Change the cycle settings Temp Rinse and Spin as necessary 4 To add an option press Options to enter the Options screen Use the Up Down arrows to select a desired option and press OK to confir...

Page 34: ...TICS For blouses or shirts that are made of polyester diolen trevira polyamide perlon nylon or the like 6 BEDDING For bed spreads bed sheets bedding covers etc For best results wash only 1 type of bed...

Page 35: ...ES For sheer fabrics bras lingerie silk and other handwash only fabrics For best performance use liquid detergent 2 BABY CARE Featuring a high temperature wash and extra rinses to help remove the rema...

Page 36: ...eat and make up efficiently Do not use this cycle for waterproof clothing This may result in damage to the waterproof or breathable capabilities 4 Active Kids This cycle is for most children s clothin...

Page 37: ...SPECIALTY CYCLE Easy Iron The spinning speed decreases to reduce wrinkles of the laundry Set the spinning speed up to 800 rpm Quick Wash 15 30 Specific to less soiled garments with less than a 2 0 kg...

Page 38: ...d time as necessary 3 Press OK and then Start Pause The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Real life case Y...

Page 39: ...may break NOTE The water inside the drum will not leak if the Add Door is closed properly Water drops may form around the door but they will not leak from inside the drum CAUTION Do not open the Add...

Page 40: ...an be opened when the water temperature is over 50 C If the water level inside the drum is over a certain point the main door cannot be opened If an information code of DDC appears on the display see...

Page 41: ...ress OK twice to deactivate it In the suspended state you can open the door or manipulate buttons However once the washing machine starts operation it will reactivate the Child Lock To deactivate the...

Page 42: ...ction enables you to easily configure the network settings including the authentication procedure 1 Press the Up Down arrows to select Easy Connection and then press OK Easy Connection begins with the...

Page 43: ...ry for this purpose 2 With your Samsung account register your washing machine to the Samsung Smart Home service a Select Washing Machine from the device list on the Smart Home App b Connect the app to...

Page 44: ...nection LCD models The Wi Fi icon turns on or off at the press of the buttons Using the Samsung Smart Home app Key features Integrated control of Samsung smart appliances Register your Samsung smart d...

Page 45: ...machine and open the door or the Add Door manually Samsung Smart Home Washing Machine app Control and monitor the washing machine both home and on the move 1 Register the washing machine to the Samsun...

Page 46: ...r DRUM CLEAN is set to 70 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance DRUM CLEAN reminder T...

Page 47: ...p on your mobile device and tap Smart Check 2 Present the mobile device to the washing machine s display panel so that the smartphone camera and the washing machine face each other Then the informatio...

Page 48: ...ilter cover to open A 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap A B 4 Open the tube cap and let water in the e...

Page 49: ...ON Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do not...

Page 50: ...ith a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged...

Page 51: ...sert the pump filter and turn the filter knob to the right NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter pus...

Page 52: ...rgent container from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the liquid detergent container to the drawer 6...

Page 53: ...If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extende...

Page 54: ...ycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure...

Page 55: ...e door does not open Press or tap Start Pause to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing ma...

Page 56: ...y open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C...

Page 57: ...only when the indicator appears However it does not open in the following cases When the boiling or drying process is running and the internal temperature becomes high If you set the Child Lock for sa...

Page 58: ...ke sure laundry is not caught in the door OC Water has overflowed Restart after spinning If the information code remains on the display contact a local Samsung service centre LC LC1 Check the drain ho...

Page 59: ...art the cycle If the information code remains contact a customer service centre DDC ddC This message appears when you open the Add Door without pressing Start Pause If this happens do one of the follo...

Page 60: ...information code remains contact a local Samsung service centre DC3 The Add Door lock unlock is not working properly Turn the machine off and restart the cycle If the information code remains contact...

Page 61: ...ron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be w...

Page 62: ...iance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the deterge...

Page 63: ...me WW11K8412OW Dimensions W600 D600 H850 mm Water pressure 50 800 kPa Net weight 76 0 kg Wash and spin capacity 11 0 kg Power consumption Washing and heating 220 V 2000 W 240 V 2400 W Spin revolutions...

Page 64: ...S ONLINE AT AUSTRALIA 1300 362 603 Other 1300 425 299 HHP www samsung com au support NEW ZEALAND 0800 726 786 All Product 0800 6 726 786 Support for Smart Mobile Devices www samsung com nz support DC6...