Printing quality problems
290
6. Troubleshooting
Vertical lines
If black vertical streaks appear on the page:
•
The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new
one (see "Replacing the toner cartridge" on page 79
"Replacing the imaging unit" on page 82).
If white vertical streaks appear on the page:
•
The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
86). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
•
Change to a lighter weight paper.
•
Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•
Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 79).
•
Thoroughly redistribute the toner (see "Redistributing toner" on page 76).
Toner smear
•
Clean the inside of the machine (see "Cleaning the machine" on page 86).
•
Check the paper type and quality.
•
Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 79).
Condition
Suggested solutions
Summary of Contents for Xpress M267 Series
Page 3: ...3 BASIC 5 Appendix Specifications 116 Regulatory information 126 Copyright 139 ...
Page 44: ...Media and tray 44 2 Menu Overview and Basic Setup ...
Page 78: ...Redistributing toner 77 3 Maintenance 4 M2670 M2671 M2870 M2880 series 1 2 ...
Page 79: ...Redistributing toner 78 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 91: ...Cleaning the machine 90 3 Maintenance ...
Page 98: ...Clearing original document jams 97 4 Troubleshooting 2 Original paper jam inside of scanner ...
Page 101: ...Clearing paper jams 100 4 Troubleshooting 5 In the manual tray ...
Page 103: ...Clearing paper jams 102 4 Troubleshooting M2670 M2671 M2870 M2880 series 1 2 ...
Page 104: ...Clearing paper jams 103 4 Troubleshooting M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 105: ...Clearing paper jams 104 4 Troubleshooting 7 In the exit area ...
Page 106: ...Clearing paper jams 105 4 Troubleshooting 8 In the duplex unit area ...
Page 139: ...Regulatory information 138 5 Appendix 27 China only ᆇ 䋼 ...
Page 141: ...Copyright 140 5 Appendix ...